Project and Quality Management: Bendigo Tours and Travel

Running Head: PROJECT AND QUALITY MANAGEMENT
Project and Quality Management: Bendigo Tours and Travel
Name of the Student
Name of the University

1PROJECT AND QUALITY MANAGEMENT
Table of Contents
1. Introduction..................................................................................................................................2
2. Project Scope Statement..............................................................................................................2
3. Stakeholder Register and Stakeholder Management Strategy.....................................................2
4. Team Contract.............................................................................................................................4
5. Financial Projection.....................................................................................................................5
6. Identification and Justification of the SDLC Model for this Project...........................................7
7. Work Breakdown Structure.........................................................................................................7
8. Gantt Chart and Scheduling Details............................................................................................8
9. Schedule Trade Offs....................................................................................................................9
10. Communication Management Plan..........................................................................................11
11. Potential Risks in the Project and Risk Register.....................................................................11
12. Weekly Status Report..............................................................................................................12
References......................................................................................................................................13

2PROJECT AND QUALITY MANAGEMENT
1. Introduction
Bendigo Tours and Travel is one of the largest tours and travel company in Australia that
is also targeting the international market. The company provides a wide range of tour and travel
related services including airline ticket reservation, hotel reservation, car rental, excursions and
itineraries, conferences, catering and others.
In this report, a project plan has been developed for Bendigo who wants to deploy an
information system for enhancing its business operations and marketing processes.
2. Project Scope Statement
The main scope of the project is the development of an information system for Bendigo
Tours and Travel. The company wants to remove the paper based fragmented computing system
completely. The paper based system will be replaced by automated computing system. The
development of the information system will allow the company to increase the speed and
efficiency of the daily operations. The scope of the project also allows the company to migrate
the entire database into cloud computing system for better storage and management of large
volumes of data.
3. Stakeholder Register and Stakeholder Management Strategy
Stakeholder Name Designation Duties and Roles
Mr. A Project Manager Guidance, management,
monitoring and control of

3PROJECT AND QUALITY MANAGEMENT
project
Mr. B Finance Manager Control and management of
project funds and budget
Mr. C Information Systems
Developer
Development and
implementation of the
information system
Mr. D Technical Supervisor Supervision and reporting of
project work
Mr. E Marketing Manager Marketing for Bendigo
Stakeholder 1 – Project Manager
The project manager is responsible for management of the entire project. In addition to
management of the project, he is responsible for guiding the team members, monitoring the
project progress and also implementing change management as required. In this project, the
project manager will be responsible for managing the implementation of the information system
for Bendigo.
Stakeholder 2 – Information System Developer
The information system developer will need to develop and deploy the proposed
information system for Bendigo. The system requirements have been specified by Bendigo and
the information system must have the mentioned features installed. Migration to cloud can also