Supply Chain Management and Customer Value in Samsung Electronics

Supply chain
management

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Supply chain management..........................................................................................................1
Customer value............................................................................................................................2
Supply chain strategies................................................................................................................3
CONCLUSION................................................................................................................................6
References:.......................................................................................................................................7

INTRODUCTION
Supply chain management consist of all stages of process which include in converting
raw material into finished goods. It also include flow of goods and services(Nunes, Causer and
Ciolkosz, 2020). It describe that how goods and services is supplied to end customers by a
company. On the other hand Logistics refers to making sure that correct products must arrived on
right time and on right place in organisation. There are three main elements in logistics and they
are transportation, storage and distribution of products. Samsung electronics is an South Korean
multinational electronics company which was founded by Lee Byung-chul in the year 1969. Its
headquartered is located in Suwon-si, South Korea. The following project cover meaning of
supply chain management and their application in company, meaning of customer value and
determining customer value for Samsung electronics and determining some supply chain
strategies for the mentioned company.
MAIN BODY
Supply chain management
SCM is the management of flow of goods and services and it also include all those
activities which takes place in converting raw material into finished goods(Mosteanu and et. al.,
2020). It is a very wide concept, it cover everything from production to distribution of finished
goods, from planning to controlling, from observing to communicating. The main work of supply
chain manager is to minimize the shortage to resources in organisation is to keep cost down as
much as possible. In context of Samsung Electronics, supply chain management plays an
important role in their success and this statement is proved below with the help of 5 components
of SCM-
Planning- Every activity in the organisation need planning. Planning is the framework of future
activities that how, what, when and by whom the task is done in future. In Samsung electronics,
their planning is concern with product design, the time to launch new product, who are targeted
customers for their new product, what should be done to reduce cost, how inventories must be
stored to fulfil future needs of customers and many others. This type of planning help to show
the direction to representative companies.
Sourcing- This component includes the selection of suppliers, monitoring them and manage
supplier relationships (Xu and et. al., 2020). In context of Samsung electronics, they have good
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