Organisational Communication: Principles, Practices, and Barriers

Organisational
Communication

Table of Contents
INTRODUCTION...........................................................................................................................1
LITERATURE REVIEW................................................................................................................1
TASK 1............................................................................................................................................1
TASK 2............................................................................................................................................2
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

INTRODUCTION
Organisational communication is a procedure of expressing thoughts, feelings, ideas and
opinions to each other within the boundary of organisation in order to streamlined the working
process. Organisational communication is important to Go Travel because it acts as foundation
of business planning, directing, leading and controlling. This report is made to achieve the
objective of improvement in communication process. The report will cover the assessment of
principles of communication at organisational level. This report also include the evaluation of
communication practices and discussion on barriers to effective communication. Further the
report cover the application of principles of communication that can make the process more
effective (Mumby, D.K. and Kuhn, T.R., 2018).
LITERATURE REVIEW
According to the researcher Hua Jiang scholars considered the study of key factors that
results in employee engagement very important. Various models had been tested to do the
examination of relation of improvement of genuine leadership, organisational communication
and ratio of personal life and work with each other (Jiang, H. and Men, R.L., 2017).
TASK 1
Communication Theories
Theory of fixed structures: According to this theory the roles and responsibility of all
companies are clearly therefore flow of communication is accurate and structured. Hence there is
less chances of confusion and misconception when message flow from superior to subordinates.
This theory focuses on top to bottom communication. Theory implies the robot like mindset of
employees as they have to follow strict guidelines in the process of communication.
Organisation control theory: This theory was introduce by two management theorist
Tomkins and Cheney. It is an extended version of fixed structures theory. In organisation control
theory, four types of control are depict as a determinant of working pattern of an organisation.
The four controls are simple, technical, bureaucratic and concertive. These controls defines the
stages of a company. Initially the company structure is simple than gradually become
bureaucratic followed by technical. Lastly firm concertive as the employees becomes aware of
the working mechanism of organisation.
1