TABLE OF CONTENT INTRODUCTION Consumers decision-making process and consumers behaviour Application of framework in the workplace of Ryanair airline CONCLUSION REFERENCES
INTRODUCTION The main reason of selecting this product which is airline is to build great knowledge about airline services. The presentation is going to be examined the products of Ryanair airline that is “fly ticket”.
Consumers decision-making process and consumers behaviour The all marketing decision of company are related to assumptions and knowledge of customer behaviour. The customers are taking their decision of purchase fly ticket from Ryanair company after analysing all market.
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Continue..... Theconsumerbehaviourisdeterminedbythe economic factor and that had been influenced by environmental factors is like social and culture values of customers. This is very complex procedure and that is involves every starting form the problem recognition to the post purchase activities which are more important.
Application of framework in the workplace of Ryanair airline The steps of consumer decision-making process which are as follows: Need recognition information search Evaluation of different alternatives Purchase decision Post purchase behaviour
Continue.... Informationsearchisthesecondstageofdecision- making process in this buyer decisions are depends on tends change continually as per customers requirements. In that customers, get information from different source is like advertisement, promotional activities, personal sources as per customers services by discussing with their relative is like this airline ticket booking is best or not.
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Continue Purchase design: After analysing different company rates and taking ideas from different sources here is customer is taking decision for purchase ticket from Ryanair airline company in effective manner. Thisdecisionhasarrivedformthelogical conclusion which either based on their influence from marketing campaigns.
CONCLUION From the above discussion it had been concluded that the consumer decision-making process has the great and hot topic for company. Customers had been taking decisions as per their requirement and company services.
REFERENCES Chen, W. K. and et.al., 2019, January. The influence of shopping values on consumers' behavioral intention on m-shopping. InProceedings of the 10th International Conference on E-Education, E-Business, E-Management and E-Learning(pp. 320-325). ACM. Frontczak, N. T. and Hartley, S. W., 2015. Consumer Learning Styles: Implications for Promotional Strategy. InProceedings of the 1990 Academy of Marketing Science (AMS) Annual Conference(pp. 330-334). Springer, Cham.