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Challenges Faced by Employers in Aviation Sector

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Added on  2023/01/13

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This article discusses the challenges faced by employers in the aviation sector, including the shortage of trained professionals and lack of proper training facilities. It explores strategies to overcome these challenges, such as government initiatives, industry associations' involvement, and targeting women for recruitment. The article emphasizes the importance of providing training and guidance to young people interested in a career in air traffic control.

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TABLE OF CONTENTS
INTRODUCTION ..........................................................................................................................3
LITERATURE REVIEW................................................................................................................3
ANALYSIS AND DISCUSSION...................................................................................................6
CONCLUSION................................................................................................................................8
RECOMMENDATION ..................................................................................................................9
REFERENCES..............................................................................................................................10
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INTRODUCTION
A crucial challenge that can be faced by human resource managers is that it involves
managing diversity as by increasing diversity there are various people of different backgrounds,
races, languages, color, gender, and HR needs to manage people also have to manage physically
disabled people. Whereas globalization may be focused on the various personnel from different
nations, workforce has also significant implantations regarding organization culture. When
management diverse workforce can be managed properly that there would be better
communication, better productivity, better human relation and workforces to become loyal
towards the firm (Taamneh, Alsaad. and Elrehail, 2018). Employees from various backgrounds
have different aspects of things that can be managed. so employers have to listen everyone when
it comes to various cultural diversity. Training and development assist employers to identify
gaps of knowledge and ability to recognize those gaps and provides satisfactory results to the
employees (Shola, Adnan. and Saad, 2017). Training can increase learning and understanding
improves the effectiveness of employees. Working with diverse people with the different
background promoting new ways of promoting communication and increase effectiveness and
productivity of the employees and organization both. Human resource manager are accountable
for handling employees conflicts between the management and staff member keeps track of
staff members records of the absentees,medical leave. Present report focuses on aviation sector
as many international airports that are developing strategic plan to manage passengers. Due to
lack of air traffic controllers Air traffic control operations are not properly managed and control.
These are the challenges faced by employers and government has been help to solve current
issue by provided direction to employer that how to recruit employees include stakeholders,
young people and gives the proper guidance and direction proper training facilities provided by
government Different programmes are started to fulfil the required post of ATC. Companies
need to analyse capabilities of candidates maintains the relation. There must be clear bases of
which company will recruit candidates. Report provides various recommendation that provides
certain measure such as target various women to join the airport adopt strategies such as “Girls
Aviation Day” and many more.
LITERATURE REVIEW
As per the view (Veth and De Lange, 2019), the Human resource department is
responsible for the primary activities of a firm as its main function is hiring and selecting the
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employees and this is the most crucial function of the human resource. After hiring and selecting
they move towards the training process of the staff member while training also various types
some training are only for new employees while others are for both existing and new candidates
as training is consistent process so there is a need of providing training to the old employees
necessarily then they make ware the employees about the various policies and procedure of the
firm. Human resource also benefits the employees such as employee's bonus and their pension
and various other benefits. Human resource managers are also accountable for the payroll of the
employees and maintain the relations between the employees as well as management accountable
for equal opportunity and also responsible for investigating discrimination keeps track of the
staff members. As per the view of (Naeem and Lodhi, 2019), the human resource professions
provide the security to the employees as it is considered as a stable factor that is very crucial to
most of the people of Asia. They have to provide an informal contract and a formal contract
between the managers and staff members. It allows the employees to provide the benefits of the
employees so that they can retain their workers.
As per the view (Veth and De Lange, 2019), second practice is to hiring and selection of
candidates who rely on the firm's mission as well as workplace culture. The process regarding
the searching of suitable candidates as well as attracting them regarding the vacancies within the
firm is known as recruitment. It is considered as the first step as selection as well as the
appointment of the right candidates for the right job is considered as the recruitment as it is the
first and foremost step regarding selection as well as the appointment of the individuals.
Recruitment assists in creating a pool regarding interested graduates regarding further selection
as they are chosen regarding for selection process. If the recruitment process is taken out
(properly) then it will assist in employing workers that can be suited to the needs of the firms.
The selection of the candidates starts when the recruitment process is ending. While the applicant
has been secured by various sources regarding recruitment. Such as both external and internal
recruitment where the selection process starts (Naeem and Lodhi, 2019). Human resource
managers choose the best candidates and the persons who are loyal and most promising among
the other individual. Within this process, selection can be considered as a positive function as if
there are possible ways to apply regarding jobs within enterprises as selection also provides the
negative function that the main goal is to eliminate those persons that are not suitable for the
respecting job. Here the interview is considered as the first and foremost face to face

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communication as within some firms organize the various interviews as the same individuals’
experiences (Cristiani. and Peiró, 2019). The pattern of their interview may be open or patterned
as these interviews are collect the data about the candidates within a uniform or systematic
manner. Training, as well as the development of the staff members, includes such as job skills,
leadership training, leadership training, and professional development. Training can increase the
learning and understanding of the employees as these activities enable the skills of the employees
as the current employees can update their knowledge from time to time and a new candidate
requires essential training to the staff members.
As per the view (Naeem and Lodhi, 2019), Training is one of the primary functions of the
HR department as this department provides screens, recruits, interviews and also accountable for
hiring the right candidate for the right job. training asset the employees to learn about the new
reinforces, learning additional skills, existing knowledge skills. It also assists the employees and
managers to improves the productivity of the employees. It improves the effectiveness of the
employees includes monitoring, assisting staff members as well as develops the appraisal tools
regarding the reviews of the performance of employees. Human resource managers choose the
best candidates to eliminate those persons that are not suitable for the respecting job.
As per the view of (Naeem and Lodhi, 2019), the HR department also handles employee
relations no matter whatever the situation is. It includes the participation of the employees within
various aspects of the organizational activities. It maintains the relations between the employees
as well as management through promoting fairness and communication within the firm. This
department also handles the conflicts between the management and staff members between the
labor unions and firms’ rights regarding the company. As per the view of (Naeem and Lodhi,
2019), HR is accountable for enforcing employment and interpreting and also labor laws, for
example, fair Labour standards, equal opportunity and also benefits, working hours
requirements, and wages.
As per the view (Veth and De Lange, 2019), the department of the human resource able
to manage all aspects regarding the benefits of the staff members that involve dental insurance
and health insurance. It keeps track of staff members such as the records of the absentees,
medical leave, Job oriented leave. They are representatives that assure staff members receive the
proper discolor of the benefit regarding termination. It means they have different ideas that assist
to accomplish the goals as these are the ideas that can be combined as well as processed within
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the best ones. Nurturing and creating high performance are considered as one of the main human
resource practices.
ANALYSIS AND DISCUSSION
From the above case study, it is evaluated that aviation sector is growing rapidly. There are
many international airports that are developing strategic plan to manage passengers. Also, in
future it is expected that aviation sector will grow at high rate. Thus, with expansion there will be
more requirement of highly trained professionals. Moreover, use of technology has also resulted
in need of work force to operate it. Moreover, it is expected in report of ICAO that 40,000 air
traffic controllers are needed till 2030. So, by evaluating case, it is stated that there are certain
challenges which is been faced by employers in aviation industry. the challenges have highly
affected on its growth and development (Buller. and McEvoy, 2016).
Main challenge faced is lack of trained and skilled professionals. It means that there is lack
of air traffic controllers as compared to its demand. Due to it, airport operations are not properly
managed and controlled. Moreover, it has become difficult to manage the air traffic flow of
airports. Another challenge that is been faced is lack of awareness among young people about air
traffic management and air transport value chain. So, due to it, mid-career professionals and
young people are not aware about their career and growth options. However, the professionals
who are already working are not well trained or qualified. They are not able to understand air
traffic operations and technology that is used in it (Naeem and Lodhi, 2019). Benefits and future
career prospectus are not show and no further information is provided to them regarding job
prospectus. Also, it is determined that there are no effective training facilities provided by
employers to train professionals. Hence, it is also a challenge in this. so, they are not able to gain
knowledge about their subject or area. Besides that, lack of training facilities and job prospectus
restrict young people and graduates to grow their career as air traffic controller. It has been
analysed that in country like Australia people have joined as surgeons because of high standard
training programme. Thus, people see that career as bright and respected as compared to air
traffic controller. Furthermore, no standard or framework related to train professional is set
which led to ineffective or lack of knowledge. Also, no regular training programmes and sessions
are held that allows people to gain skills and learn (Obeidat, Tawalbeh. and Akour, 2019).
Human resource managers will also accountable for the training and development as these are
the typical meeting as well as the development of the programs as training plays a crucial
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because of lack of training employees are unable to learn many new skills as well as developed
new skills. Sometimes due to some reasons training are not provided to the old employees and
hence within the technological development era employees are unable to learn any new technical
skills and creates problems for the employers. Working with diverse people is sometimes
becomes a challenge for the managers as they have to work with the different background people
and adapt the new style regarding new ideas, avoid unfamiliar practices and also promoting the
new ways of promoting communication. For example, workers have various ideas about how to
manage staff members as well as how to respond within a problem as well as run technology that
can be based on how to run technology
Thus, these all are the challenges been faced by employers in Asia pacific. It has resulted in
lack of professionals as ATC and ineffective supply. However, it is analysed that there are
several ways to overcome above challenges. Here, government and airport authorities can
develop different multi prong strategies. This will help in solving current issue of shortage of
ATC. In that, many elements or aspects can be taken into consideration. This will provide a
direction to employer on how to recruit employees. Here, in strategy, more budget can be
allocated to employers to provide proper training facility. In this technology and software
practices must be implemented. also, increase in budget will allow employer to recruit more
employees and provide them high salary. Apart from it, another solution that must be applied to
overcome challenge is industry associations can provide suggestions or implement new practices
and methods to set standards of providing training. With help of this it will be easy to train
professionals by following some specific standard and method. furthermore, the associations can
organise seminars or training programmes by collaborating it with government and airport
authorities. Thus, on frequent time period training programmes will support in allowing ATC to
gain knowledge and learn.
In addition, government must include stakeholders as well and consult with them to take
certain initiatives and reforms. With help of it, they will be able to motivate professionals to
build their career in ATC. Alongside, the young people can be encouraged by showing them
proper guidance and direction in this career path. In this way, supply of competent ATC can be
increased. However, by government must reform a specific recruitment policy which will give
insight to employer to hire ATC. They will get insight on what standard are to be followed, how
training is to provided, salary offered to them, etc. are included in reform. For this government

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can consult with stakeholder or other associations. Additionally, proper training facilities can be
provided by government (Ayentimi, Burgess. and Brown, 2018). For this they must properly
regulate and monitor those facilities and do inspection of it, thus, lack of ineffective training
challenge can be overcome through it and more ATC can be hired. In order to reduce shortage of
professionals, employers should target women and advertise recruitment of ATC on many
platforms to generate awareness within them. It will be useful in motivating women to join
aviation sector. For this social media, TV, newspapers, etc. can be used to provide complete
details.Along with it, in universities and schools advertising campaigns can be organised to
generate awareness. This will be useful in more participation of women in aviation and reducing
gap between supply and demand (Aagaard, 2017).
So, it is analysed that there are several ways or methods to overcome challenge of shortage
of professionals in aviation sector. From above adopting of multi prong strategy by government
will be highly beneficial. This is because it will include reforms, budget, training programs, etc.
through which recruitment is done. Moreover, by engaging with stakeholders it will be easy for
employer to include some new practices in training and recruiting staff. This will enable in
implementing technology in training practices and improving its standards. Different
programmes are started to fulfil the required post of ATC. Likewise, by advertising as well a
greater number of candidates can be attracted. Therefore, demand can be fulfilled easily and, in
less time, (Gope, Elia, and Passiante, 2018). Employees Training and development assist
employers to identify gaps of knowledge satisfactory results provides to employees.
CONCLUSION
From the above study it can be concluded that human resource management is considered
as most essential practice that help companies in retaining talent and hiring the skilled people so
that overall company’s performance can be improved. Recruitment and training are most
essential HRM practices. Companies need to analyses capabilities of candidates well before
hiring them in business unit. HRM managers are also accountable for the payroll of the
employees and maintains the relations between the employees and cases of discrimination. As
air travelling industry is wide and there is lack of traffic controllers in this sector. Companies
need to recruit more people those who can manage this work effectively. There must be clear
description of criteria on the bases of which company will recruit candidates. HR department
maintains the relations between the employees handles the conflicts between the management
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and staff members and also benefit and wages. Managers employing workers that can be suited
the needs of the firms external and internal recruitment and also who are loyal and most
promising among the other individual. There is various crucial challenge diverse workforce has
been difficult for to motivations all types of the diverse workforces’ employees are unable to
learn any new technical skills. In future Managing human relations will be more complicated
within the firm as there are various new generations of the staff members and it has been difficult
for the Human resource managers motivate all types of diverse workforces. Main reason of
having poor number of traffic controller is lack of awareness among people about career options.
Study can be summarized as positive efforts towards hiring to skilled people will help in filling
the vacant posts effectively. Training is another great practice that supports firms in improving
skill of person and improving the performance in organization. By this firm can performer well
in market and can sustain in market for longer duration.
RECOMMENDATION
Civil Aviation authorities need to take support of recruitment agencies support to fill the
vacant post with most deserving candidates. As most of the people have degree of
engineering but they are unaware with the career opportunities of traffic controller. IF
firms will contact to recruitment agencies and will give information on job portal then
more people will get to know about it and they will apply on this post. This would be
helpful in filling the vacant post with most deserving candidates
Companies should give on the job training to the candidates those who are working on
this post, though they have theoretical knowledge but giving practical knowledge to them
will raise their working efficiency and they would be able to perform well in aviation
companies.
Organization should do advertising to target various women to join the airport and join
the aviation industry so that they can fill the gap within male society. Government also
encourages various strategies that required to adopt strategies that are related to the
women such as within India at AAI celebrated “Girls Aviation Day” as here around
Ninety females students were invited at the airport of New Delhi to make aware about
Stem ( Science, ,technology, engineering and Mathematics).
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Government should provide bigger budgets regarding the development and training and
recruitment so that newer people are applied to the post and selected and get the best
training.

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REFERENCES
Books and journals
Aagaard, A., 2017. Facilitating radical front‐end innovation through targeted HRM practices: A
case study of pharmaceutical and biotech companies. Journal of Product Innovation
Management, 34(4), pp.427-449.
Ayentimi, D.T., Burgess, J. and Brown, K., 2018. HRM practices of MNEs and domestic firms
in Ghana: divergence or convergence? Personnel Review.
Bretos, I., Errasti, A. and Marcuello, C., 2018. Ownership, governance, and the diffusion of
HRM practices in multinational worker cooperatives: C ase‐study evidence from the M
ondragon group. Human Resource Management Journal, 28(1), pp.76-91.
Buller, P.F. and McEvoy, G.M., 2016. A model for implementing a sustainability strategy
through HRM practices. Business and society review, 121(4), pp.465-495.
Cristiani, A. and Peiró, J.M., 2019. Calculative and collaborative HRM practices, turnover and
performance. International Journal of Manpower.
Gope, S., Elia, G. and Passiante, G., 2018. The effect of HRM practices on knowledge
management capacity: a comparative study in Indian IT industry. Journal of Knowledge
Management.
Naeem, A. and Lodhi, R.N., 2019. HRM practices and faculty’s knowledge sharing behavior:
mediation of affective commitment and affect-based trust. Studies in Higher
Education, 44(3), pp.499-512.
Obeidat, B., Tawalbeh, H.F. and Akour, M.A., 2019. Reviewing the Literature among Human
Resource Management (HRM) Practices, Total Quality Management (TQM) Practices and
Competitive Advantages. Journal of Social Sciences (COES&RJ-JSS), 8(2), pp.327-358.
Shola, A.T.I., Adnan, Z. and Saad, S., 2017. Human Resources Management (HRM) Practices
and Service Quality in Selected Insurance Companies in Nigeria.
Taamneh, A., Alsaad, A.K. and Elrehail, H., 2018. HRM practices and the multifaceted nature of
organization performance. EuroMed Journal of Business.
Veth, K.N. and De Lange, A.H., 2019. Which HRM practices enhance employee outcomes at
work across the life-span? The international journal of human resource
management, 30(19), pp.2777-2808.
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