INTRODUCTION Leadership is the essence of each and every company and it is the most important function of management in order to increase the efficiency as well as to achieve the obejctives and goals of company (Bolman and Deal, 2017). In this present assessment, Max Lionel Reality (MLR) si beig chosen for assessment. It is real estate company. There are four assessment in this report that will cover background of company as well as also make understand the actual link between the objectives, standards, relevant legislation and the responsibilities of managers and agents for safe workplace. Further, budget, action plan, communication plan, risk register, professional development plan wil also prepared in this report. ASSESSMENT 1 Incident Report of Max Lionel Reality (MLR) Incident Report Max Lionel Reality Report Name of involved person: Mr. John Address: Carol Hills, United kingdom. Phone Number; 45826411 Age: 30 Sex: Female Date & Time of Incident; 6:00 pm Location: In organisation Was ill or Injury Involved (Yes/No): Yes Description of Incident This is the incident that makes everyone in scared. Last Wednesday, customers who was running late decided to leave through the emergency exit and stairwell, falling and breaking her wrist. The exit door was blocked by boxes of paper. She was screaming for help, one of the agent listen her voice and run. He manages to open the door and help her. By the efforts of client, the women was safe with some measure injuries. He imminently takes her to Royal Women's hospital by ambulance. Women is threatening to sue for injuries, loss income and mental trauma. Another agent noticed a strange odour and an oily substance on the stairwell and he reported the incident 1
verbally to CommercialRealityManager. This incident has only juts become a known to the manager of human resource who has been contacted by both the clients lawyer and the office of human rights ombudsman. It has been noticed from this incident that managers are not aware of WHS management system. Record keeping has been incomplete, there is no meeting conducted on WHS. Finally,Max Lionel Reality has taken action and make there original target to reduce the number of WHS accident by 25%. RISK ANALYSIS There are various risk involved when company is going to implement nay change, or strategies. Max Lionel Reality Company is also going to implement some change in order to meet the requirements of WHS code of conduct (Aarons and et.al., A2015). But there are some risk involved while implementing the change which are as follows- ï‚·Due to increase competition there are chances of failure to recruit qualified real estate agents. ï‚·Due to recent drop-off in the prices real state there are chances of failure to pull in revenue gains. ï‚·Inadequate cover of insurance. ï‚·Non-compliance on anti-discrimination. ï‚·Low level of staff engagement. ï‚·Chances of failure in order to meet organisational health and safety requirements. Identified RiskProbabilityImpact Due to increase competition there are chances of failure to recruit qualified real estate agents MediumHigh Due to recent drop-off in the prices real state there are chances of failure to pull in revenue gains. HighHigh Inadequate cover of insurance.LowHigh 2
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Non-complianceonanti- discrimination MediumHigh Low level of staff engagementMediumMedium Chances of failure in order to meet organisational health and safety requirements LowHigh LowMediumHigh GradePossible Action AAll the tools, machines and instruments of company is reviewed or checked on continuous basis after that it is also updated as per the requirements. BSuitable insurance held as well as coverage reviewed yearly. CManagersofcompanyencourageemployeesbygivingincentiveson minimizing accidents. DEmployees performance plan are systematically aligned with the business plan as well as it should be reviewed on monthly basis. ECompany should make appropriate HR policies and strategies so that employee turnover will be minimized. FManagement of WHS system in place. GCompany will develop ethical charter that should be include HCompany will provide training to employees at regular basis on Work health safety code of conduct. 3
IIn order to make sure the performance of professional conduct, management will review the activities employees at workplace on regular basis. 4
ASSESSMENT 2 Max Lionel Reality Budget Plan of 2015-16 by activities to be undertaken INCOME: Commission, fees from clients Investment Income Cost of Goods sold Total Income: AMOUNT $3,245,112 $2,324,000 $170,413 $5739525 EXPENSES Wages, salaries Consultancy Fees Communication Expenses Premises expenses Staff travel, accommodation and transportation Capital Expenditure Amortization and Depreciation Office supplies Professional Fees Total Expenses: AMOUNT $1,625,453 $60,000 $32,000 $88000 $48000 $1,70,000 $1,54,000 $74,000 $72,225 $2323678 SURPLUS (INCOME - EXPENSE)$3415847 ACTION PLAN For Implementing Change in Max Lionel Reality (MLR) company Action TakenDurationAccountabilityResourcesMoney Required Identifyand Confirm outsourcesbased onthecodeof conduct of WHS 3 monthsManagementTimeof management $200 5
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Dataallexisting operating premisesthere leasesandthere demographics based on the code ofconductof WHS 2 monthsOutsourcedFees for services$500 DevelopSite Parametersbased onthecodeof conduct of WHS 2.5 monthsOutsourcerand Management Time and fees for services $450 Identifypriority newlocations based on the code ofconductof WHS 3 monthsOutsourcedFees for service$360 Identify prospective corporate acquisitionbased onthecodeof conduct of WHS 4 monthsManagementTime of managers$780 Design as well as implementing processof management based on the code ofconductof 4.5 monthsOutsourcerand Management Time and fees for service $480 6
WHS Design as well as implementing spacestrategy based on the code ofconductof WHS 6.5 monthsOutsourcerand Management Time and fees for service $980 Select,Acquire andImplement platformof technologybased onthecodeof conduct of WHS 7.6 monthsManagementTimeof Management $550 Implement portfolio optimization strategy based on thecodeof conduct of WHS 8 monthsOutsourcerand Management Commissionand Time $880 COMMUNICATIONPLANForImplementingChangeMaxLionelReality(MLR) company STAKEHOLDE R DESCRIPTIONFREQUENCYFORMATTIMELINE Top ManagementPolicyformation ofWorkplace health safety. As requiredEmail2ndweek Lower ManagersIdea formation ofTwo timesPersonal Email1st week 7
implementing strategiesof workplacehealth safety. EmployeesImplementing strategy of WHS Three timesFormalmeeting or training 4thweek GovernmentAccordingto legislation,WHS strategiesare implementing. Once in monthEmailorFormal report. 4thweek CustomersAbout the policies thatcompanyis following. Once in a monthPostingbanners and articles. 2ndweek 8
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ASSESSMENT 3 AGENDA The agenda of Max Lionel Reality (MLR) company is to implement change at workshop and arrange time to meet managers to implement training to agents on WHS. TEAM ROLES AND RESPONSIBILITIES DOCUMENTS Here are some roles and responsibilities of all the member of organisation in completing the agenda and achieve the gaols in right time. POSITIONROLES & RESPONSIBIL ITIES ACCOUNTA BLE TIMESTAGE CEO and DirectorThe responsibility of CEO is to check and approved the ideas that managers have taken. CEO and Director will be accountable to board of directors. 10 daysInitial stage of project for approval General ManagersThe responsibility of general managers are to plan to implement the project into the work. Manager will be accountable to Director and CEO 25 days2ndStage Other ManagersThe responsibilities of other managers is to delegate They are accountable to General managers. 15 days3rdstage 9
authority to other staff members. Team leaderThe responsibilities of team leader is to monitor the work of there team leads and assign them roles as per there knowledge and skills. They are accountable to all the senior managers of company. 14 daysAll stages Audit CommitteeThe responsibilities of audit committee is check the plans and strategies are as per the WHS code of conduct or not. They are accountable to directors. Entire the project from starting to till end. All stages IT managerThe responsibility of IT manager is control all the technical activities such as computers, web cameras, They are accountable to top managers. Entire the project from starting to till end. All stages 10
projectors for training. EmployeeThe entire responsibilities of employee is to put the work on practical. They are accountable to managers. Entire the project from starting to till end. All Stages Operational Manager The responsibilities of operational manager is to implement the idea and strategies in action. They are accountable to top managers. 10 days3rdStage BUDGET OF TRAINING RESOURCESCOST Managers$700 Training Room$200 Purchasing Training materials and participants recruitment $780 Development of training Packages$990 Paper and Pen$250 Cost of Projectors$400 Experts Fees$800 Refreshment cost$250 11
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Cost of IT$540 TOTAL$4910 Work Health & Safety (WHS) Policy Max Lionel Reality WHS policy recognises its roles as well as responsibilities in order to render health and safety environment of working for employees, clients, contractors as well as visitors. Company is committed to the continuing well-being of its employees and make sure that they are safe from any injury or risk related to health (Northouse and et.al., 2018).The main purpose of implementing these strategies and policies is to make sure that resources are utilized as well as it is carried out fairly, transparently and consistently as per the requirements of company. Here are someactionstaken by Max LionelReality in order to make surethat organisation have a safe and healthy working environment. The managers of company will undertake the assessment of risk as well as apply the entire process in a systematic manner and manages the risk in appropriate way. Further they also provide written instruction for safe environment of working. They will paste poster and banners on the walls at the entire workplace. In addition to this, they will also maintain a safe system of work within organisation so that employees out there the best efforts on there work without any scarceness. The most important action that company will organize training and development programs to employees. The entire management of this policy is to be manage by the management of company as they are strictly responsible for successful implementation of this policy. They are responsible for effective implementation as well as regular check of Workplace Health & Safety (WHS). Management is also responsible for consulting employees regarding the issues arising in health and safety or any other changes they required in the policy (Ashkenas and et.al., 2015). Management should ensure that employees should be given a safety as well as healthy working environment. Additionally, it is also responsible to provide proper training to employees so that safety and healthy working environment will be maintained. 12
ASSESSMENT 4 PROFESSIONAL DEVELOPMENT PLAN Here are some skills that needs to be develop within 6 months of time to be perfect managers within my organisation are as follows: Skill to be DevelopHow can it be Develop EvidenceTime Duration TrainingBy developing skill of communicating things in systematic way. By watching the videos of training experts By attaining seminars and programs of training. By taking feedback from subordinates and employees. 3 months NetworkingBy making strong communication skill. Meeting and interacting people. By taking feedback from subordinates, friends and peers. 2 months ProfessionalismBy watching videos of motivators. By taking feedback from my all my known people. 1 month Leadership SkillBy leading more teams. By being passionate towards the work. By taking feedback from subordinates, friends and peers. 1.5 months REFLECTION During this assessment, I have learned so many things that re very important for my entire life. I have lean leadership of a real estate leadership of organisation as it is very critical 13
organisation as compare to other. I am very good at my leadership skills as I am working as manager in that company. In the above assessment, I have learned how to achieve goals and objectives of company according to the mission, vision and goals of company. I have also learn how the objectives, standard, and legislation of WHS are directly link with my and other responsibilities of manager working in the organisation. In my organisation, I very concern about the ethical conduct and it is the only reason I want to implement a chnages and want to start working according to the code of conduct of WHS (West and et.al., 2014). I also understand various types of leadership style and I am best in the style of democratic leadership. I love to take reviews and ideas of all the members of organisation. Further, I also understand how to make an incident report and how to overcome the issues coming within organisation. In addition to this, I have learned how to analysis the risk and make the risk register. Moreover, I also make budget and action plan which I get to learn how to use the resources in efficient manner. I also make a charter of roles and responsibilities of managers within organisation in order to implement WHS policy at the workplace. Afterwards, I again prepare a budget of training which is very essential for company. In the above professional development plan, I have identified some weak-areas in my leadership style which are I am not able to give training to member when required. I also not able to interact more people as I hesitate to talk and rest of two skills that I want to develop is professionalism and leadership skill. I am good at leadership skill but still kit needs some improvement as sometime it happens that I am not able to engage will all stakeholder. CONCLUSION From the above report it is concluded that importance of leadership within organisation as well as link between the objectives, standards, relevant legislation and the responsibilities of managers and agents for safe workplace. This assessment also make understood the Workplace health and safety within organisation. Various tyep of leadership style was also included in this report. Incident report, budget, action plan, risk analysis was also prepared in this report. 14
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REFERENCES Books and Journals: Aarons, G.A and et.al., 2015. Leadership and organizational change for implementation (LOCI): a randomized mixed method pilot study of a leadership and organization development intervention for evidence-based practice implementation.Implementation Science,10(1), p.11. Ashkenas,Randet.al.,2015.Theboundarylessorganization:Breakingthechainsof organizational structure. John Wiley & Sons. Bolman, L.G. and Deal, T.E., 2017.Reframing organizations: Artistry, choice, and leadership. John Wiley & Sons. Northouse, P.G., 2018.Leadership: Theory and practice. Sage publications. West, M.A., Eckert, R., Steward, K. and Pasmore, W.A., 2014.Developing collective leadership for health care. London: King's Fund. 15