Quality Management for Organizational Excellence

Running Head: Quality Manageent 0
Engineering Tool company
Quality Management for Organizational Excellence
5/2/2019

Quality Management 1
Executive Summary
This report has been discussed about the various issues related with the quality management in a
business organization. The different theories and concepts related with the quality management
have been described in this report. The quality of the products and services used to attract
consumers and increase the profits of the business. The strategies are used to improve the quality
of the products and increasing the sales of the organization. This report includes the total quality
management, quality assurance, quality control and quality culture of the organization. The
quality needs to be more focused towards the consumers. The report has been included the whole
process of total quality management, assurance of quality and quality control.

Quality Management 2
Contents
Executive Summary.........................................................................................................................1
Introduction......................................................................................................................................3
Theories and concepts of quality management and organizational excellence...............................4
Quality Assurance........................................................................................................................7
Quality control.............................................................................................................................8
The Quality culture......................................................................................................................9
Conclusion and Recommendations................................................................................................10
References......................................................................................................................................13

Quality Management 3
Introduction
This report will be included the quality management of the Engineering Tool Company works
for the production of engineers rules, engineering calipers, and scribes. Therefore, the quality of
the production will be focused on this assignment. The quality management is very important for
the company because by making the quality products the customer gets attracted and increasing
the sales. The strategy of quality improvement includes total quality management, quality
assurance, and control of the quality and sustainability of the quality culture. The quality process
is very important for the organization and it takes many efforts for the products quality
management (Kowaitlawakul, et. al., 2015). The quality assurance, control of quality and
sustainability of a culture of quality. The graduate engineer sets up the engineering tool company
at North East of England. The maintenance of quality is very important for the organization for
increasing sales and customers.
Quality management is the process of undertaking the excellence of the proper management of
the different activities in the organization. The management process of quality includes quality
assurance, control of quality, and planning of quality. Quality management plays an important
role in the continuing improvement of the companies. The quality improvement strategy is very
beneficial for the organization (Hammer, 2015). The business can successfully set up in the
market after adopting the quality improvement strategy and assurance regarding quality as the
quality of the product is more important than anything else. The various approaches of quality
management are used to describe the product quality.