Quality Management for Organisational Excellence

UGB262 Quality
Management for
Organisational
Excellence

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
Quality improvement strategy .........................................................................................................3
Total quality management ...............................................................................................................5
Quality assurance ............................................................................................................................5
Quality control implications ...........................................................................................................5
Explaining how the improvement strategy would help to sustain the culture of quality in the
organisation......................................................................................................................................6
Recommendations ...........................................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Quality management plays a vital role for the success of business as it helps company to
achieve their targets and set objectives. Basically, it is the act of overseeing all business activities
and tasks that must be accomplished in order to maintain a desired level of excellence. The
concept of quality management says that determination of quality policy, quality planning
creation and its implementation included in it. The present report will be based on quality
management of the quality tooling company which was set up in the north-east of England by a
young graduate engineer. It was formed in early 1960s provides products and items of
manufacturing such as engineering calipers and many more. The study will introduce about a
quality improvement strategy of quality tooling company. It will include all aspects and strategy
relating to it such as quality assurance and quality control implication, total quality management.
At the end it will explain about how the improvement strategy would help the company to
sustain the culture of quality in the future as well.
Talking in relation with the company, the business had to evolve into a new, engineering
based entity. In the year 2010, an approach was made for the proper designing and
manufacturing which is helpful for managing medical equipment. As now the company wants to
expand they need to focus on quality improve strategy with quality assurance and techniques.
Also, the firm realizes that the new business must project itself to investors, customers, suppliers
and other people as well.
Quality improvement strategy
As we all know that improvement is needed in the industry to achieve success. Basically
quality improvement strategy is a method to change. With the help of this strategy company is
able to organise, sustain, plan and monitor about the changes (Saragih and et.al., 2020). The
major purpose of quality improvement strategy is to help company to know about their
performance in delivering quality and to plan future improvements as well. It is helpful to reduce
variation and improve results for organization. In order to implement quality improvement
strategy, the company needs to establish improvement goals. When the company take seriously
about quality improvement strategy they are able to improve performance and efforts of the firm.
The model related to quality improvement can help company to analyse the important data and
collect test change.