Common Barriers of Communication for Something For Everyone (SFE)

Common barriers of communication of Something For
Everyone (SFE)
Physical barriers
Customers are not able to try the clothes and are getting unsure about the size of
the clothes to order online.
Emotional barriers
Due to the lockdown the customers have no reasons to buy clothes as they are not
going out for any events. The customer has lost their jobs, some are worried of
losing the job and some are working for few hours a day.
Informational barriers
The customers are confused for certain things while ordering online. The
customers think that returning will cost them money and will be complicated.
Technical barriers
The website of the company is having some issues like the bucket list of the
customers that is filled after some time as they choose and decide to buy certain
items, is getting empty after thirty minutes of shopping online. This is very
frustrating for the customers as they are looking for the specific items they want
after searching and selecting. Some of the products on the site are shown
available even if they are stocked out.
Cultural barriers
The website had the option of English only and has the limited selected styles in
the stock.