Project Management Plan for Hybrid System Implementation

This report provides the project management plan for the implementation of a hybrid system for London Skills Concern (LSC). It includes project goals, objectives, methodology, and phases.

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Project Management
Task 1 & 2
5/31/2019

Project Management
Table of Contents
Task 1....................................................................................................................................................2
Answer 1...........................................................................................................................................2
Answer 2...........................................................................................................................................2
Answer 3...........................................................................................................................................2
Answer 4...........................................................................................................................................3
Answer 5...........................................................................................................................................3
Answer 6...........................................................................................................................................4
Answer 7...........................................................................................................................................4
Task 2: Project Management Plan.........................................................................................................5
Executive Summary...........................................................................................................................5
Introduction.......................................................................................................................................5
Project Background.......................................................................................................................5
Project Goals & Objectives............................................................................................................6
Project Methodology.........................................................................................................................6
Project Phases – Scope, Schedule & Resource Management.............................................................6
Project Initiation............................................................................................................................6
Project Planning.............................................................................................................................7
Project Execution...........................................................................................................................8
Project Control...............................................................................................................................9
Project Closure............................................................................................................................10
Project Budget.................................................................................................................................11
Risk Management............................................................................................................................16
Risk Identification, Analysis, Evaluation, and Treatment............................................................17
Stakeholder Analysis.......................................................................................................................17
Communication Modes....................................................................................................................18
Conclusion.......................................................................................................................................18
References...........................................................................................................................................19
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Project Management
Task 1
Answer 1
Some of the key characteristics of a project are listed below:
 A project has a specific start and end date and it is temporary in nature.
 A project is carried out for a specific customer that may be an individual or a group.
 There are certain specific requirements that are to be provided as the outcome of the
project.
 A project can be cross-functional in nature.
 There are specific end-goals and objectives associated with the project.
Answer 2
There are five key stages involved in Project Management.
The first is the initiation stage and it is the one in which the initial project activities, such as
analysis of the business case, kick-off meeting, and feasibility analysis are carried out. There
are certain deliverables that are provided in this stage, as project initiation document and
project charter.
The second stage is project planning stage and it includes the project planning and analysis
activities. There are different areas in which the planning processes are carried out, such as
project scope, schedule, and costs. There are other project areas, such as risks, quality,
communication, resources, and stakeholders that are also planned in this stage and a project
management plan is prepared.
The third stage is the execution stage in which the planned activities are executed.
The fourth is the control stage in which quality reviews and validations are conducted.
The last is the closure stage of the project in which the final activities, such as evaluations,
reflections, and documentations are conducted with the submission of a closure report
(Brioso, 2015).
Answer 3
The purpose of the Project Initiation Document (PID) is to provide the internal and external
stakeholders of the project with the basic information of the project. The document is
2

Project Management
submitted to the project client to get a formal approval and go-ahead on the project. The
project management and the team members carry out the rest of the project activities only
when it is signed off by the client and the sponsors.
The three basic items that are included in the PID are:
 Project Goals: The details of the project goals are included as SMART project goals.
The project tasks and activities are conducted so that the project aims can be
achieved.
 Project Risks: The details of the project risks are included in the PID to provide the
project team and management with an idea of the areas that they must focus on. The
high-level risk details are included in the document.
 Project team details: The names and contact information of the members selected in
the project team is included in the PID. The details are covered so that the team has an
idea of their selection in the team and the sponsor also gets the information.
Answer 4
The nine knowledge areas of project management are project cost management, schedule
management, resource management, risk management, stakeholder management,
communication management, quality management, scope management, and integration
management.
Risk management is one of the knowledge areas that are extremely significant and beneficial
as it provides the details of the risk areas of the project. There are guidelines included to
manage the risks so that the project continuity is not changed. There are phases that are
involved so that the risks can be managed as risk identification, risk analysis, risk evaluation,
risk treatment, risk control, and risk closure (Selim, Hagag, and Yousef, 2018).
Schedule management is another area under project management that is beneficial and
significant as it provides information on the timeline management. The project timeline shall
be known to the employees so that they may carry out the project tasks and activities
accordingly. The project deliverables are provided as per the timeline to achieve enhanced
client satisfaction score (Nguyen and Chua, 2014).
Answer 5
There are several responsibilities that are assigned to the Project Manager. It is essential that
the Project Manager has the characteristics to manage these tasks and activities. The essential
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Project Management
characteristics include leadership skills, communication skills, analytical skills, creative
thinking skills, and technical expertise.
Communication skills are extremely necessary as the Project Manager is the primary point of
contact for the internal and external stakeholders. Also, these skills are necessary during the
sharing of the project updates and conflict resolution processes.
Another characteristic that the Project Manager shall have is the creative thinking skills and
abilities. This is because there are different project situations that will come up and the
manager shall be able to handle the project as per the scenarios.
Answer 6
Stakeholder is an entity that has an interest and stake in the project and provides certain
contribution towards the project execution and completion. These stakeholders are internal or
external in nature.
The purpose of stakeholder analysis is to determine the level of interest and impact of each
stakeholder in the project along with the influence levels of the stakeholders to carry out the
project communication activities accordingly (Turner, Huemann, and Keegan, 2008).
It is important in project the stakeholder contribution and engagement is necessary for the
project success.
Answer 7
The network diagram and critical path of the project is shown in the image below.
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Project Management
The Gantt chart of the project is shown in the image below.
Task 2: Project Management Plan
Executive Summary
The report is the project management plan for the new hybrid system that is to be developed
and implemented for London Skills Concern (LSC). The system will include social media
integration, online game-based learning etc. as some of the modules. The report covers the
project planning details and estimations.
Introduction
Project Background
London Skills Concern (LSC) is an organization that is a new and young organization that is
registered as a charity and provides guidance and support to the young people seeking work.
The support is provided to the disadvantages or the ones not in education employment or
training (NEET). The current system that is followed in the organization is the face to face
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Project Management
system which is open to numerous errors and loopholes. The new hybrid system that will
limit the face to face advice process and will enhance social media integration and online
game-based learning is to be implemented for the organization.
Project Goals & Objectives
The goal of the project is to provide enhanced support to the young, disadvantaged, and
unemployed people with the implementation of the system.
The project objective is to implement the hybrid system as per the defined project estimates
with adherence to the quality standards and norms (Ren, Xue, and Wang, 2013).
Project Methodology
The project management methodology that will be used in the project will be Project
Management Body of Knowledge (PMBoK). The methodology will provide the management
guidelines in five phases or stages. The first is the initiation stage and it is the one in which
the initial project activities, such as analysis of the business case, kick-off meeting, and
feasibility analysis are carried out. There are certain deliverables that are provided in this
stage, as project initiation document and project charter. The second stage is project planning
stage and it includes the project planning and analysis activities. There are different areas in
which the planning processes are carried out, such as project scope, schedule, and costs
(Abrantes and Figueiredo, 2014). There are other project areas, such as risks, quality,
communication, resources, and stakeholders that are also planned in this stage and a project
management plan is prepared. The third stage is the execution stage in which the planned
activities are executed. The fourth is the control stage in which quality reviews and
validations are conducted (Milunovic and Filipovic, 2013). The last is the closure stage of the
project in which the final activities, such as evaluations, reflections, and documentations are
conducted with the submission of a closure report.
Project Phases – Scope, Schedule & Resource Management
Project Initiation
WBS Task Name Duration Start Finish Successors Predecessors Resource Names
1 Hybrid System for
LSC
540
days
Fri
31-
05-19
Thu
24-
06-21
1.1 Project 68 days Fri Tue
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Project Management
Management Stage
1: Initiation
31-
05-19
03-
09-19
1.1.1
Analysis of
existing LSC
operations and
business lines
11 days
Fri
31-
05-19
Fri
14-
06-19
4,5 Business Analyst
1.1.2 Listing of the gaps
identified 9 days
Mon
17-
06-19
Thu
27-
06-19
3 Business Analyst
1.1.3
Problems and
loopholes in face to
face method of advice
9 days
Mon
17-
06-19
Thu
27-
06-19
6 3 Project Manager
1.1.4
Proposal on the
projects that can be
undertaken
17 days
Fri
28-
06-19
Mon
22-
07-19
7 5 Project Manager
1.1.5
Weighted score
analysis - Selection of
hybrid system project
13 days
Tue
23-
07-19
Thu
08-
08-19
8 6 Business Analyst
1.1.6
High-level project
analysis and feasibility
studies
18 days
Fri
09-
08-19
Tue
03-
09-19
9,11,13 7
Business
Analyst ,Data
Analyst ,Project
Manager
1.1.7
Milestone 1:
Project Initiation
Document
0 days
Tue
03-
09-19
Tue
03-
09-19
8
Project Planning
1.2 Project Management
Stage 2: Planning 77 days
Wed
04-
09-19
Thu
19-
12-19
1.2.
1
Determination of
project modules - Data
21 days Wed
04-
Wed
02-
12 8 Application
Developer,
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Project Management
collection and
requirements analysis 09-19 10-19
Business
Analyst ,Data
Analyst
1.2.
2
Scope statement and
project estimates 14 days
Thu
03-
10-19
Tue
22-
10-19
14 11
Business
Analyst ,Project
Manager
1.2.
3
Selection of project
team - Distribution of
roles
14 days
Wed
04-
09-19
Mon
23-
09-19
14 8 Project Manager
1.2.
4
Communication
structure and guidelines 14 days
Wed
23-
10-19
Mon
11-
11-19
15,16 12,13 Project Manager
1.2.
5
Risk and quality
planning 14 days
Tue
12-
11-19
Fri
29-
11-19
16 14
Project Manager,
Quality Review
Officer
1.2.
6
Stakeholder analysis
and mapping 14 days
Mon
02-
12-19
Thu
19-
12-19
17 14,15 Project Manager
1.2.
7
Milestone 2: Project
Management Plan 0 days
Thu
19-
12-19
Thu
19-
12-19
19 16
Project Execution
1.3 Project Management
Stage 3: Execution
189
days
Fri
20-
12-19
Wed
09-
09-20
1.3.
1
Eclips product
analysis 24 days
Fri
20-
12-19
Wed
22-
01-20
20 17
Application
Developer, Data
Analyst ,Social
Media Specialist
1.3.
2
Listing of tools and
equipment required
10 days Thu
23-
Wed
05-
21 19 Data Analyst
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Project Management
01-20 02-20
1.3.
3
Procurement
process for tools and
material
20 days
Thu
06-
02-20
Wed
04-
03-20
22 20 Procurement
Associate
1.3.
4
Vendor selection for
the project modules 20 days
Thu
05-
03-20
Wed
01-
04-20
23 21 Procurement
Associate
1.3.
5
Online game-based
learning modules -
Design & Development
55 days
Thu
02-
04-20
Wed
17-
06-20
24 22
Application
Designer,
Application
Developer
1.3.
6
Social media
integration 30 days
Thu
18-
06-20
Wed
29-
07-20
25 23 Social Media
Specialist
1.3.
7
Integration of
automated analytical
tools
30 days
Thu
30-
07-20
Wed
09-
09-20
26 24
Application
Designer,
Application
Developer, Social
Media Specialist
1.3.
8
Milestone 3: Build
for Release 0 days
Wed
09-
09-20
Wed
09-
09-20
28 25
Project Control
1.4 Project Management
Stage 4: Control
148
days
Thu
10-
09-20
Mon
05-
04-21
1.4.
1
Integration and
implementation cycles 34 days
Thu
10-
09-20
Tue
27-
10-20
29,30 26
Application
Developer, Quality
Review Officer
1.4.
2
Quality audits and
reviews
30 days Wed
28-
Tue
08-
30 28 Quality Review
Officer, Test
9

Project Management
10-20 12-20 Engineer
1.4.
3
Security validation
and non-functional
testing
28 days
Wed
09-
12-20
Fri
15-
01-21
31 28,29
Security
Analyst ,Test
Engineer
1.4.
4
Handling of the
changes 31 days
Mon
18-
01-21
Mon
01-
03-21
32 30
Application
Designer,
Application
Developer, Social
Media Specialist
1.4.
5
User Acceptance
Testing (UAT) 25 days
Tue
02-
03-21
Mon
05-
04-21
33 31
Business
Analyst ,Project
Manager, Quality
Review Officer
1.4.
6
Milestone 4: Testing
results and reports 0 days
Mon
05-
04-21
Mon
05-
04-21
35 32
Project Closure
1.5 Project Management Stage 5:
Closure
58
days
Tue
06-04-
21
Thu
24-06-
21
1.5.1 Performance Evaluation 15
days
Tue
06-04-
21
Mon
26-04-
21
36 33 Project
Manager
1.5.2 Reflection and Lessons
Learned
15
days
Tue
27-04-
21
Mon
17-05-
21
37 35 Project
Manager
1.5.3 Deployment & Go-live 3 days
Tue
18-05-
21
Thu 20-
05-21 38 36 Application
Developer
1.5.4 Documentation of the new
system
25
days
Fri 21-
05-21
Thu 24-
06-21 39 37 Technical
Writer
10

Project Management
1.5.5 Milestone 5: Project Closure
Report 0 days
Thu
24-06-
21
Thu 24-
06-21 38
Project Budget
The use of bottom-up estimation technique is done to determine the budget (Sequeira and
Lopes, 2015).
WBS Task Name Duration Start Finish Successors Predecessors Resource
Names Cost
1 Hybrid System
for LSC
540
days
Fri
31-
05-
19
Thu
24-
06-21
£581,688.00
1.1
Project
Management
Stage 1:
Initiation
68 days
Fri
31-
05-
19
Tue
03-
09-19
£68,840.00
1.1.1
Analysis of
existing LSC
operations and
business lines
11 days
Fri
31-
05-
19
Fri
14-
06-19
4,5 Business
Analyst £6,600.00
1.1.2
Listing of
the gaps
identified
9 days
Mon
17-
06-
19
Thu
27-
06-19
3 Business
Analyst £5,400.00
1.1.3
Problems
and loopholes
in face to face
method of
advice
9 days
Mon
17-
06-
19
Thu
27-
06-19
6 3 Project
Manager £5,760.00
1.1.4 Proposal on
the projects that
17 days Fri
28-
Mon
22-
7 5 Project
Manager
£10,880.00
11

Project Management
can be
undertaken
06-
19 07-19
1.1.5
Weighted
score analysis -
Selection of
hybrid system
project
13 days
Tue
23-
07-
19
Thu
08-
08-19
8 6 Business
Analyst £7,800.00
1.1.6
High-level
project analysis
and feasibility
studies
18 days
Fri
09-
08-
19
Tue
03-
09-19
9,11,13 7
Business
Analyst ,Dat
a
Analyst ,Pro
ject
Manager
£32,400.00
1.1.7
Milestone 1:
Project
Initiation
Document
0 days
Tue
03-
09-
19
Tue
03-
09-19
8 £0.00
1.2
Project
Management
Stage 2:
Planning
77 days
Wed
04-
09-
19
Thu
19-
12-19
£96,544.00
1.2.1
Determinati
on of project
modules - Data
collection and
requirements
analysis
21 days
Wed
04-
09-
19
Wed
02-
10-19
12 8
Application
Developer,
Business
Analyst ,Dat
a Analyst
£35,280.00
1.2.2
Scope
statement and
project
estimates
14 days
Thu
03-
10-
19
Tue
22-
10-19
14 11
Business
Analyst ,Pro
ject
Manager
£17,360.00
1.2.3 Selection of
project team -
14 days Wed
04-
Mon
23-
14 8 Project
Manager
£8,960.00
12

Project Management
Distribution of
roles
09-
19 09-19
1.2.4
Communica
tion structure
and guidelines
14 days
Wed
23-
10-
19
Mon
11-
11-19
15,16 12,13 Project
Manager £8,960.00
1.2.5 Risk and
quality planning 14 days
Tue
12-
11-
19
Fri
29-
11-19
16 14
Project
Manager,
Quality
Review
Officer
£17,024.00
1.2.6
Stakeholder
analysis and
mapping
14 days
Mon
02-
12-
19
Thu
19-
12-19
17 14,15 Project
Manager £8,960.00
1.2.7
Milestone 2:
Project
Management
Plan
0 days
Thu
19-
12-
19
Thu
19-
12-19
19 16 £0.00
1.3
Project
Management
Stage 3:
Execution
189
days
Fri
20-
12-
19
Wed
09-
09-20
£186,160.00
1.3.1 Eclips
product analysis 24 days
Fri
20-
12-
19
Wed
22-
01-20
20 17
Application
Developer,
Data
Analyst ,Soc
ial Media
Specialist
£39,360.00
1.3.2
Listing of
tools and
equipment
required
10 days
Thu
23-
01-
20
Wed
05-
02-20
21 19 Data
Analyst £5,600.00
13

Project Management
1.3.3
Procuremen
t process for
tools and
material
20 days
Thu
06-
02-
20
Wed
04-
03-20
22 20 Procurement
Associate £9,600.00
1.3.4
Vendor
selection for the
project modules
20 days
Thu
05-
03-
20
Wed
01-
04-20
23 21 Procurement
Associate £9,600.00
1.3.5
Online
game-based
learning
modules -
Design &
Development
55 days
Thu
02-
04-
20
Wed
17-
06-20
24 22
Application
Designer,
Application
Developer
£57,200.00
1.3.6
Social
media
integration
30 days
Thu
18-
06-
20
Wed
29-
07-20
25 23
Social
Media
Specialist
£16,800.00
1.3.7
Integration
of automated
analytical tools
30 days
Thu
30-
07-
20
Wed
09-
09-20
26 24
Application
Designer,
Application
Developer,
Social
Media
Specialist
£48,000.00
1.3.8
Milestone 3:
Build for
Release
0 days
Wed
09-
09-
20
Wed
09-
09-20
28 25 £0.00
1.4
Project
Management
Stage 4:
Control
148
days
Thu
10-
09-
20
Mon
05-
04-21
£195,384.00
14

Project Management
1.4.1
Integration
and
implementation
cycles
34 days
Thu
10-
09-
20
Tue
27-
10-20
29,30 26
Application
Developer,
Quality
Review
Officer
£37,264.00
1.4.2
Quality
audits and
reviews
30 days
Wed
28-
10-
20
Tue
08-
12-20
30 28
Quality
Review
Officer, Test
Engineer
£32,880.00
1.4.3
Security
validation and
non-functional
testing
28 days
Wed
09-
12-
20
Fri
15-
01-21
31 28,29
Security
Analyst ,Tes
t Engineer
£30,240.00
1.4.4 Handling of
the changes 31 days
Mon
18-
01-
21
Mon
01-
03-21
32 30
Application
Designer,
Application
Developer,
Social
Media
Specialist
£49,600.00
1.4.5
User
Acceptance
Testing (UAT)
25 days
Tue
02-
03-
21
Mon
05-
04-21
33 31
Business
Analyst ,Pro
ject
Manager,
Quality
Review
Officer
£45,400.00
1.4.6
Milestone 4:
Testing results
and reports
0 days
Mon
05-
04-
21
Mon
05-
04-21
35 32 £0.00
1.5 Project
Management
58 days Tue
06-
Thu
24-
£34,760.00
15

Project Management
Stage 5:
Closure
04-
21 06-21
1.5.1 Performanc
e Evaluation 15 days
Tue
06-
04-
21
Mon
26-
04-21
36 33 Project
Manager £9,600.00
1.5.2
Reflection
and Lessons
Learned
15 days
Tue
27-
04-
21
Mon
17-
05-21
37 35 Project
Manager £9,600.00
1.5.3 Deployment
& Go-live 3 days
Tue
18-
05-
21
Thu
20-
05-21
38 36 Application
Developer £1,560.00
1.5.4
Documentat
ion of the new
system
25 days
Fri
21-
05-
21
Thu
24-
06-21
39 37 Technical
Writer £14,000.00
1.5.5
Milestone 5:
Project Closure
Report
0 days
Thu
24-
06-
21
Thu
24-
06-21
38 £0.00
Risk Management
There can be several risks that may appear in the project. These risks will be managed using a
risk management framework comprising of the numerous phases. Risk management is one of
the knowledge areas that are extremely significant and beneficial as it provides the details of
the risk areas of the project. There are guidelines included to manage the risks so that the
project continuity is not changed. There are phases that are involved so that the risks can be
managed as risk identification, risk analysis, risk evaluation, risk treatment, risk control, and
risk closure.
16

Project Management
Risk Identification, Analysis, Evaluation, and Treatment
The risks are identified on the basis of the project information and the data collected using
techniques as interviews, observations, and surveys.
Risk
ID
Name Probability
(P)
Impact (I) Score
(P*I)
Evaluation Response
1 Schedule/Budget
Overrun
2 5 10 Non-
Acceptable
Avoidance
2 Technical
Failure
3 3 9 Non-
Acceptable
Transfer
3 Ethical Issues 1 5 5 Non-
Acceptable
Avoidance
4 Quality Issues 1 5 5 Non-
Acceptable
Avoidance
5 Communication
Gaps
4 4 16 Non-
Acceptable
Avoidance
6 Operational
Errors
3 4 12 Non-
Acceptable
Avoidance
7 Drop in
Resource
Productivity
3 5 15 Non-
Acceptable
Avoidance
8 Information
Security Attacks
4 5 20 Non-
Acceptable
Avoidance
Stakeholder Analysis
The stakeholder analysis for the project is represented in the table below.
Stakeholder Type Interest Influence Contribution
Project Client –
LSC
External High High Moderate
LSC Employees External Moderate High Moderate
LSC Customers External Low High Low
Vendors External Moderate Moderate High
Project Board Internal + High High Moderate
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Project Management
External
Project Manager Internal High High High
Project Team Internal Moderate Moderate High
Communication Modes
The communication with the stakeholders will be done on the basis of the stakeholder type.
The communications with the external stakeholders will be formal in nature. There will be
weekly project reports shared with the external stakeholders on the project updates and
progress along with specific project phases. These reports will be shared on the SharePoint
location. The meetings with the stakeholders will be conducted on the tele-conferencing
channels. These will be weekly meetings (Hossain and Wu, 2009).
The internal communications will be done using the emails, instant communicators, and
social media platforms. The SharePoint location will be used to upload and store the project
documents so that the security of information is maintained. There will be daily status reports
shared.
Conclusion
The project management plan will act as the guideline for the projects and will make sure that
the project activities are executed as per the determined schedule and budget constraints.
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Project Management
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