RDO Workbook Assignment Submission Form

RDO WORKBOOK
ASSIGNMENT SUBMISSION FORM
This sheet must be submitted with your assignment. Failure to complete, sign and submit
this form along with your work will result in a delay in marking your work. Marking can
only be proceed provided the evidence of your declaration of originality of your work
attached to your coursework.
Student Name
Student ID
Assessor Name
Qualification Title
Unit Number & Unit Title
Submission Deadline
Date of Submission
Learner Declaration
By submitting this form and signing below, I declare that:
● I am the author of this assignment and that any assistance I received in its
preparation is fully disclosed and acknowledged in this assignment
● I also certify that this assignment was prepared by me specifically for this course
‘Plagiarism’ is presenting somebody else’s work as your own. It includes copying information directly
from the Web or books without referencing the material; submitting joint coursework as an individual
effort; copying another student’s coursework; stealing coursework from another student and
submitting it as your own work.

● I certify that I have taken all reasonable precautions to make sure that my work has
not been copied by other students
● I confirm that I have understood the College’s regulations on plagiarism
● I confirm that research resources are fully acknowledged
Signature: ............................................. Date: ....................................

To be completed by Student
Learning Outcomes Assessment Criteria
(please tick as
appropriate)
Task No Evidence (Page
Number)
LO1 Understand services provided by the
rooms division in diverse contexts
1.1 different discuss accommodation
and front office services for
organisations
1.2 analyse the roles and
responsibilities of a range of
accommodation and reception
services staff
1.3 discuss legal and statutory
requirements that apply to rooms
division operations
1.4 evaluate services provided by the
rooms division in a range of
hospitality businesses
1.1 ☐
1.2 ☐
1.3 ☐
1.4 ☐
LO2 Understand the impact of
contemporary management issues on the
effective management and business
performance in the front of house area
2.1 assess the importance of the front of
house area to effective management
2.1 ☐

2.2 discuss the key aspects of planning
and management of the front of house
area for a given hospitality operation
2.3 critically discuss the key operational
issues affecting the effective management
and business performance of the front
office area for a given operation
2.2 ☐
2.3 ☐
LO3 Understand factors that contribute to
effective management and business
performance in the accommodation
service function
3.1 assess the importance of property
interiors and design to effective
management
3.2 discuss the critical aspects of
planning and management of the
accommodation service function for a
given hospitality operation
3.3 analyse the key operational issues
affecting the effective management and
business performance of the
accommodation service function for a
given operation
3.1 ☐
3.2 ☐