Recruitment and Selection | Human Resource Management | Report

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Running head: HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT
Name of Student
Name of the University
Author Note
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1HUMAN RESOURCE MANAGEMENT
Table of Contents
Introduction..........................................................................................................................2
Discussion............................................................................................................................3
Brief Overview of the selected Company........................................................................3
An analysis of the HR planning and work design functions...........................................3
Analysis of recruitment and selection practices..............................................................5
Analysis of diversity management within the selected organization...............................6
Three recommendations that will help the organization to move towards the best HR
practices.......................................................................................................................................7
Improving the process of workforce planning.................................................................8
Improving the diversity management of the organization...............................................8
Carrying out selective hiring instead of bulk hiring........................................................9
Conclusion...........................................................................................................................9
References..........................................................................................................................11
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2HUMAN RESOURCE MANAGEMENT
Introduction
The process of recruitment and selection includes identification of a job need, definition
of the positions requirement and also the task that is required to be done by the job holders. And
therefore recruitment and selection process includes advertising about a job vacancy within the
organization and choosing the most suitable candidate for the job role (Anita & Swamy, 2018).
Moreover recruitment and selection within an organization is the most important processes
because it has the some impacts over the organizational performance and productivity through
selection and recruitment of the right people for the right job role and position (ANJORIN &
Jansari, 2018). Moreover in the process if selection, the HR managers tries to match the
requirement of a particular job with the skills, abilities and knowledge of the individuals. On the
other hand, a job role includes the description of what a person is expected to do when they
occupy a particular Job position (Argouslidis et al., 2018). And the job title is the name of the job
role for which a candidate is selected. Therefore the job role includes the expected behavior
related to a particular position and the job position includes the designation of an employee. The
Company selected for the purpose of this study includes- Aldi Supermarket. The main aim of the
paper is to discuss about the attractiveness of the job role’s in Aldi Supermarket. The paper will
discuss about a brief introduction into the organization, analysis of the HR planning and work
design functions, an analysis of the recruitment and selection practices, diversity management
within the organization and make recommendation for carrying out best HR practices in the
organization.
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3HUMAN RESOURCE MANAGEMENT
Discussion
Brief Overview of the selected Company
Aldi Supermarket is one of the well-known discount chains supermarkets that is presently
operating across approximately 20 countries and about 10000 stores (Bailey et al., 2018). Aldi is
a Germany based Supermarket chains and was found in the year 1946. Moreover it is a private
company and belongs to the retail industry. The products offered by the company supermarket
chain include- household essentials and grocery. The revenue earned by the company is
approximately 53 billion euros and it also has subsidiary called the Aldi Nord. In the year 1960,
the business got divided into two separate groups of Aldi Nord and Aldi Sud with headquarters
in Essen and Mulheim respectively (Shannon, 2016). The two division have been legally and
financially separate since 1966. The supermarket chain has a vision of enabling its shoppers live
a richer life by paying less for the commodities. Therefore Aldi Supermarket aims “at providing
everyday groceries at the lowest possible prices.” Hence, the supermarket provides a smarter
way of shopping to its customers. The company sells its exclusive product at highly competitive
prices. While the company also makes sure that the quality of its products is maintained through
a number of laboratory tests and in-house tests. The company understands its responsibility
towards the society and its employees and therefore engages in a number of corporate social
responsibility activities.
An analysis of the HR planning and work design functions
HR planning includes the process of planning systematically for optimum utilization of
the most valuable assets of the organization that is its employees and therefore human resource
planning helps in ensuring a proper fit between the jobs and the employees by overcoming issues
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4HUMAN RESOURCE MANAGEMENT
related to manpower surplus or shortages (Barak, 2016). The human resource planning is usually
done in 5 steps- analysis of the organizational objectives and plans, analysis of the objectives of
human resource planning, forecasting the requirement of human resources, assessing the supply
of the human resource and finally matching the demand for human resources with the supply.
Aldi Australia has recently decided to expand its operations in Western and South Australia and
therefore had decided for opening about 120 new stores (Delery & Roumpi, 2017). For this
purpose the company has identified a need of about 2000 new staff that will be operating in the
new stores. The company has decided the job roles ranging from casual, part time, permanent
and even assistant mangers and trainee managers (Davis, Frolova & Callahan, 2016). Therefore
the company has identified the demand for new staff for the new stores and the supply for the
same will be managed from different sources including its online website whereby candidates
can directly apply to the company (Bygrave et al., 2017). Once the candidates are selected and
recruited then an induction and training program will be arranged for them.
On the other hand, Job design or work design includes human resource management
function and also is related to specifying the methods, contents and relationship between the jobs
for meeting the organizational requirements and also the personal requirements. In simple words,
work design includes- organizing the work into a number of tasks that are required to be
performed for a specific job. The work design at Aldi Supermarkets is done in such a way that
the candidates can easily check if they will be suitable for the job role or the position by looking
at the description of the job roles. Candidates can directly go to the careers at Aldi tab and decide
if they want to work in-store, in warehouse and logistics and work as a corporate or as a
graduate (Boon et al., 2018). Then in the in-store careers tab, the applicants can look for the
different job roles that are being offered by Aldi Supermarket such as retail assistant, assistant
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store manager, store manager or even as a store management trainee (Saxena, 2020). The work
design function for a retail assistant includes multi-tasking and includes- refilling of all the
shelves, scanning through the customers, excellent communication skills and the applicants need
to be physically strong, may be asked to start early in the morning, hard-working, fast paced and
have to follow a regimented process. In addition, they are required to be polite and friendly
(Rozario, Venkatraman & Abbas, 2019).
Analysis of recruitment and selection practices
The recruitment and selection process includes- identifying a need for job, definition of
the requirements for the job holders and the job position. The recruitment and selection process
includes advertising and selecting the most suitable candidate for a particular position based on
their qualification, experience, skills and abilities. The recruitment and selection process is
considered to be an important function of HR because it helps in selecting the right person for
the right job and it further helps in determining the success of the organization through improved
performances. Moreover when the right people are recruited and selected it helps in adding value
to the existing business and therefore they can help in reducing the operational cost by carrying
out their work efficiently and effectively. And moreover when right candidates are selected for
right positions they can be self-motivated and therefore they will avoid absenteeism or turnover
and that will also save the company from additional cost. The recruitment and selection process
at Aldi Supermarket is divided into two major parts- the store hiring process and general hiring
process. The store hiring process includes- recruitment and selection of candidates is done on the
basis of online application and telephonic interviews or face to face interviews with the
candidates (Holm & Haahr, 2018). The requirement of all the role are slightly different from
each and other and therefore it is necessary to know what is needed at each of the recruitment
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and selection step for a particular job position. In the store hiring process, the candidates are
required to create an account and then submit their application online. Then the candidates are
required to regularly check their email for any updates to know the status of their application. If a
candidate has any chance of being selected then they will get a response from the company
within a period of two weeks. Then if the candidate gets selected, an interview will be arranged
with the candidate that can either be a telephonic one or a face to face one. Then interviews will
be conducted with the store manager or a district manager on a one to one basis or in groups.
Then if the candidates gets selected they will get a job offer and once the candidates receive an
offer, they need to complete their online on boarding requirements including screening, complete
different paperwork and then pick a start date for themselves. In case of general hiring process
also the same process will be followed that is- online application will be submitted, probable
candidates will get a response within two weeks, interview rounds will be conducted, and then a
candidate who gets selected will be given a job offer and is required to complete all on boarding
requirements.
Analysis of diversity management within the selected organization
Diversity management within workplace refers to the process of creating and maintaining
a positive work climate or environment where the people are valued irrespective of their
differences or similarities and therefore allows the employees to reach their full potential and
therefore contribute to the overall organizational objectives and goals. Therefore diversity within
workplace include employing people from different backgrounds and providing equal
opportunities to them irrespective of their nationality, religion, physical appearance, education,
gender or any other similar factors. Moreover a diverse workplace has a number of benefits such
as more ideas can be generated as a result of a diverse workforce. Aldi supermarket ensures
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equal opportunity to all its employees as well as job applicants. The company understands the
importance of a diverse workforce in the present business environment and therefore respects all
it employees and tarts them fairly and equally. Since the company does not believe in any form
of discrimination such as discrimination based on gender, race, religion, color, age and
nationality and other similar factors, it also does nor tolerate any kind of bullying or harassment
activities within the organization. The company has a policy of Equal Opportunities and
Prevention of Discrimination for ensuring that none of the employees engage in harassment or
bullying activities and all the employees have an obligation to follow and adhere to the policy.
The company also makes necessary changes to its processes in case an employee is suffering
from any medical conditions, learning difficulty or suffers from disability that may affect their
performance within the organization. Moreover the employees of Aldi have a right to work
according to law and the supermarket understands and adheres to the same. Moreover the right to
work is guaranteed by the company to its employees by ensuring that there is no discrimination
and everyone I treated equally. The employees are only required to submit the necessary
documents for availing this right to work within the organization. Moreover the company
provides for competitive leave packages for maternity, flexible working arrangements are
provided by the company to its employees and for the same it provides both maternity and
paternity leaves. Besides these, the company also provides an option to its female employees to
join back their duties after the maternity leave (Latorre et al., 2016). Therefore these HR policies
of the company related to diversity management within the organization helps in retaining its
employees for longer period of times.
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Three recommendations that will help the organization to move towards the best
HR practices
In order to helps the selected organization to move towards best HR practices certain
recommendation have been made and these includes- Improving the process of workforce
planning, Improving the diversity management of the organization and Carrying out selective
hiring instead of bulk hiring (Martin et al., 2016).
Improving the process of workforce planning
In order to improve the overall process of workforce planning it is necessary for the
company to look after a number of issues such as the time frame, data integrity, control, detail
and forecasting (Knies et al., 2017). The top management of the company needs to focus on the
employment of such candidates who can not only help in achieving the present goals and
objectives but they can help in achieving the long term vision of the company (Rees & Smith,
2017). The HR managers fail to review future plans when they feel that they cannot get a proper
view of the present head count. There are still a number of issues related to the surplus of
workforce or shortage due to poor workforce planning. Moreover company needs to make use of
latest models of workforce forecasting than making use of traditional method (Jha, Jha & Gupta,
2020).
Improving the diversity management of the organization
One of the most important recommendation for improving the HR practices of Aldi
includes improving its diversity management within the organization (Ravazzani, 2016). The
organization needs to create an egalitarian and a more flat organization structure and that will
help the employees in thinking that everyone is treated equally and there is no discrimination
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within the organization. Moreover such a flat structure will also help in improving transparency
within the organization and that will help in creating trust between the employees and the
employers. Moreover such HR Practices should be made up of that can result in a healthy, safe
and a happy workplace. By creating changes in the existing diversity policy, the company can
ensure that employees can feel safe, happy and healthy within their workplace (Jin, Lee & Lee,
2017).
Carrying out selective hiring instead of bulk hiring
The company can carry out selective hiring techniques in order to only bring those
employees within the organization who will help in adding value to the company. The company
cannot hire everyone and therefore it should aim at selecting those role who will be the most
suitable for the jobs. According to a research, the difference between an average and a good
performer is equivalent to 400%. Therefore by bringing the right people within the organization,
it competitive advantage can be improved. Moreover in the present world, many new recruitment
tools that makes use of technology for selecting the right candidate. Such tools can be used for
the purpose of selecting the best candidates (Rana & Malik, 2017). Similarly there are a number
of personality tests, IQ tests can other tests that can be conducted online for checking the
personality of the candidates and selecting those whose personality matches the criteria set by the
company for a particular job role. The three most important characteristics that the company
needs to look for includes- ability of the candidate, trainability and commitment.
Conclusion
Therefore from the above discussion, it can be concluded that recruitment and selection
process within an organization plays a very important role because it helps in selecting the most
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suitable persons for a particular job role and position. This is so because recruitment and
selection includes the process of selection of the best candidate from a pool of candidates for a
particular job role and position. Moreover from the paper, the HR planning and Work design
functions of the Aldi Supermarket have been understood. For instance, based on the its
expansion plans, Aldi Supermarket carries out workforce planning for meeting its need of
workforce in the new units to be established at different locations. Further from the paper, the
recruitment and selection practices carried out by Aldi Supermarket have been understood. The
way diversity management is done in Aldi supermarket is understood. For instance, competitive
maternal packages are offered to the employees and they are also given the opportunity to join
back after their maternal leave. Therefore it is also understood from the paper that the Aldi
Supermarket tries to properly manage diversity at work. Three recommendations have also been
provided to the organization that will help the company in moving towards best HR practices.
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References
Anita, R., & Swamy, V. K. (2018). Diversity Management at Workplace: Aspects, Challenges,
and Strategies. International Journal of Engineering Technology Science and
Research, 5(1), 306-316.
ANJORIN, R., & Jansari, A. (2018). Managing Cultural Diversity at Workplace.
Argouslidis, P., Skarmeas, D., Kühn, A., & Mavrommatis, A. (2018). Consumers’ reactions to
variety reduction in grocery stores: a freedom of choice perspective. European Journal of
Marketing.
Bailey, C., Mankin, D., Kelliher, C., & Garavan, T. (2018). Strategic human resource
management. Oxford University Press.
Barak, M. E. M. (2016). Managing diversity: Toward a globally inclusive workplace. Sage
Publications.
Boon, C., Eckardt, R., Lepak, D. P., & Boselie, P. (2018). Integrating strategic human capital and
strategic human resource management. The International Journal of Human Resource
Management, 29(1), 34-67.
Bygrave, K., Rogers, D., Eisenhauer, P., Brüggemann, N., Timmermans, A. J. M., Cseh, B., ... &
Diaz-Ruiz, R. (2017). Frameworks for Action: Selection Process. REFRESH.
Davis, P. J., Frolova, Y., & Callahan, W. (2016). Workplace diversity management in
Australia. Equality, Diversity and Inclusion: An International Journal.
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12HUMAN RESOURCE MANAGEMENT
Delery, J. E., & Roumpi, D. (2017). Strategic human resource management, human capital and
competitive advantage: is the field going in circles?. Human Resource Management
Journal, 27(1), 1-21.
Holm, A. B., & Haahr, L. (2018). 11 e-Recruitment and selection. e-HRM: Digital Approaches,
Directions & Applications.
Jha, S. K., Jha, S., & Gupta, M. K. (2020). Leveraging Artificial Intelligence for Effective
Recruitment and Selection Processes. In International Conference on Communication,
Computing and Electronics Systems (pp. 287-293). Springer, Singapore.
Jin, M., Lee, J., & Lee, M. (2017). Does leadership matter in diversity management? Assessing
the relative impact of diversity policy and inclusive leadership in the public
sector. Leadership & Organization Development Journal.
Knies, E., Boselie, P., Gould-Williams, J., & Vandenabeele, W. (2017). Strategic human
resource management and public sector performance: context matters.
Latorre, F., Guest, D., Ramos, J., & Gracia, F. J. (2016). High commitment HR practices, the
employment relationship and job performance: A test of a mediation model. European
Management Journal, 34(4), 328-337.
Martin, G., Farndale, E., Paauwe, J., & Stiles, P. G. (2016). Corporate governance and strategic
human resource management: Four archetypes and proposals for a new approach to
corporate sustainability. European Management Journal, 34(1), 22-35.
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13HUMAN RESOURCE MANAGEMENT
Rana, M. H., & Malik, M. S. (2017). Impact of human resource (HR) practices on organizational
performance. International Journal of Islamic and Middle Eastern Finance and
Management.
Ravazzani, S. (2016). Understanding approaches to managing diversity in the
workplace. Equality, Diversity and Inclusion: An International Journal.
Rees, G., & Smith, P. (Eds.). (2017). Strategic human resource management: An international
perspective. Sage.
Rozario, S. D., Venkatraman, S., & Abbas, A. (2019). Challenges in Recruitment and Selection
Process: An Empirical Study. Challenges, 10(2), 35.
Saxena, S. (2020). Choice of Innovative HR Practices are Leading Organizations to a Successful
Business. Our Heritage, 68(1), 12085-12093.
Shannon, J. (2016). Beyond the supermarket solution: Linking food deserts, neighborhood
context, and everyday mobility. Annals of the American Association of
Geographers, 106(1), 186-202.
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