Training Impact & Organizational Performance

This assignment requires a critical analysis of the impact of training events on employees and organizational performance. It involves evaluating the advantages and disadvantages of training programs and their contribution to achieving organizational goals and objectives effectively. The analysis should help administration understand how to enhance employee competence through training and ultimately drive successful outcomes.

HUMAN RESOURCE
DEVELOPMENT

Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1.1 Compare different learning styles..................................................................................4
P1.2 Role of learning curve and importance of transferring learning to workplace..............5
1.3 Contribution of learning styles and theories when planning and designing a learning event
................................................................................................................................................5
4.1 Role of government in training, development and lifelong learning................................6
4.2 Development of competency movement has impact on public and private section.........7
4.3 Contemporary training initiatives introduced by UK government contribute to HRD for
Sun Court Ltd.........................................................................................................................7
TASK 2............................................................................................................................................8
2.1 Compare training needs for staff at different levels at Sun Court Ltd.............................8
2.2 Advantages and disadvantages of training methods used in Sun Court Ltd....................9
2.3 Systematic approach to plan training and development for a training event.................10
3.1 Evaluating the training event by suitable techniques.....................................................10
3.2 Evaluating the training event..........................................................................................11
3.3 Success of a evaluation methods....................................................................................12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Human resource development concept plays important part in every kind of organisation.
It is necessary that administration have skilled and competent workforce available in firm,
through which they are able to utilise resources in adequate manner. Government acknowledge
requirement of training events, so they provide various initiatives and conduct programmes to
enhance skills and knowledge of members (Werner and DeSimone, 2011). Present report is
based on Sun Court Residential Homes limited, which is a small and medium enterprise.
Management uses various learning styles to improve capabilities of members and to train them
about duties that are to be performed by them. Besides this, learning curve is used by them, to
acknowledge importance of transferring learning in workplace. Thereby, conduct adequate
training programmes to deliver information to joiners and existing employees about goals,
objectives and targets of firm.
TASK 1
P1.1 Compare different learning styles
It is essential that management conduct sessions to enhance skills and abilities of
workforce and make them perform tasks in suitable manner. In Sun Court Ltd., learning activity
is executed in system; through which employees gain information about work that is to be
conducted by them. This helps company to make workers perform duties effectively and deliver
quality products and services in marketplace (Daley, 2012). For this, there are various concepts
and theories which are developed by various philosophers that specify different learning styles.
So, administration requires to use appropriate style in company for providing adequate
knowledge to employees.
Theory of Kolb's: David Kolb had evolved this concept in 1984, which defines that
individuals learn things from their experiences which is constructed on basis of situations faced
by them in past. This includes four kinds of learning styles which are selected by people in
respect to their characteristics are as follows:
Diverging: This concept states that individual get knowledge from observing incidences;
as they are visionary and generate idea through which adequate solution are ascertained for
problems.

Assimilating: This learning style states that these are people who think logically about
conditions and pay attention to sessions and seminars executed to enhance abilities of manpower
in firm.
Converging: This concept defines that individuals ascertain problems for solution by
conducting appropriate activities.
Accommodating: This learning style states that people give importance to intuitions and
don't make plans and decisions on basis of logics.
Honey and Mumford: This is an approach which specifies that learning styles consists of
pragmatists, theorists, reflectors and activists. It is modified concept which is appropriate than
theory of Kolb. In Sun Court Ltd, management uses theorists learning style in system. To apply
this, firm conduct a week programme to acknowledge candidate with goals and objectives of
company. This helps administration to make employees perform duties properly.
P1.2 Role of learning curve and importance of transferring learning to workplace
In organisation, learning curve is used by management to represent learning performance
of individuals graphically (Guest, 2011). This concept was evolved by Hermann Ebbinghaus.
Role of learning curve: In Sun Court Ltd, management uses this concept to specify every
person's learning and its impact on their performance. It is necessary that administration have
information that sessions conducted by them were appropriate or not. For this, report is
formulated which states various learning points for each member. So, administration examines
candidate’s learnings and its impact on their functionality.
Importance of transferring learning to workplace: In Sun Court, executive conducts
induction program for new joiners and communicate adequate information about objectives,
targets and duties that are to be carried out by them. Besides this, training seminars are executed
to improve skills of workforce and make them perform tasks properly.
Thus, company improves performance of employees by conducting learning sessions in
firm. This benefits to enhance capabilities of employees and make them perform activities in
effective manner (McKenzie and et.al., 2012). So, transferring learning to workplace is important
for every kind of organisation through which goals and objectives are accomplished timely.
1.3 Contribution of learning styles and theories when planning and designing a learning event
Administration makes plans for conducting various programmes, sessions and seminars
to enhance skills and knowledge of members. For this, various learning styles and theories are

used by them so that management is able to implement adequate learning event in organisation.
In Sun Court, executive conduct activities to transfer knowledge to employees and make them
aware about goals and objectives of firm. Besides this, they even inform them about duties and
tasks that are to be performed by workers. Management of company chooses adequate learning
style and uses theories to make plan for execution of induction programmes and training sessions
(Jiang and et. al., 2012). This helps them to make efficient schedule through which employees
get adequate guidance and instruction in respect to duties assigned to them. It is necessary that
administration select learning style on basis of time period and type of knowledge to be delivered
to employees. These are reason which superior uses style in system, through which adequate
knowledge is transfer to candidate.
In Sun Court Ltd, it is essential that management select relevant learning style in firm.
This helps them to design appropriate plan and program events through which employees are
given adequate information about tasks. By using various learning styles, thereby examining
impact of sessions on performance of employees. Thus, theories of learning provide support to
individual in designing appropriate events.
4.1 Role of government in training, development and lifelong learning
In organisation, administration conducts sessions and seminars to enhance skills and
abilities of candidates in respect to tasks that are to be performed by them. Training and
development are activities which consist of important position in firm. So, regulatory bodies
have formulated various legislations to support companies and foster them to conduct events to
make workforce capable (Kakuma and et. al., 2011). Government of United Kingdom have
designed plans which specifies various benefits that organisation get, if they execute learning
programmes in system. Besides this, government themselves organise sessions and arrange
efficient lecturer to deliver adequate information to individuals. Through this, candidates get
adequate learning about tasks that are to be performed by them. As, Sun Court Ltd is operating
business in United Kingdom; so executive of company is able to utilise benefits which are
offered by government of UK.
Administration sends employees to sessions organised by regulatory bodies. This save
their time and funds which are to be spend in designing learning event. Thus, superior are able to
make workforce perform activities in an effective manner and complete targets within specified
time. Training and development activities also help organisation to sustain competent people for

longer period. Lifelong learning, which is contemporary problems is faced by executives. As,
management require to update tools and techniques in respect to market conditions. So, they
must conduct training sessions to enhance abilities of employees and make them perform
activities effectively. Thus, if government organise events on regular basis, this benefits
company to make employees skilled and competent according to activities that are being
conducted in firm.
4.2 Development of competency movement has impact on public and private section
In marketplace, there is tough rivalry between firms which are operating business in same
sector. Executive require to ascertain areas in which system is lacking. To make position much
effective at marketplace, it is required for them to maintain quality of goods and service. To
reduce performance gap, private organisations invest higher amount (Avey and et. al., 2011). For
this, they will provide training to staff members; therefore, they will be able to perform their task
in an effective manner; as a result, production and profits of firm get increased. It has been
examined that workers of Sun Court limited are not much trained which cater affect on
proactivity and quality of goods and services. Hence, they will not take benefits from rivals at
marketplace. It is required for superior to make workers understand about their roles and
responsibilities; thus, they will complete their work effectually. Along with, some kind of
motivational tools need to be used by manager, such as incentives, commission etc., so that staff
members will accomplish their task within certain period of time and they will easily attain
coveted targets and objectives significantly.
4.3 Contemporary training initiatives introduced by UK government contribute to HRD for Sun
Court Ltd
United Kingdom's government had formulated various programmes to aid executive in
making employees skilled and competent. This help organisation to use resources properly and
deliver adequate products and services to people (Steffen and et. al., 2015). These are various
initiatives which are undertaken by regulatory bodies are stated beneath:
People investors: This concept specifies that government provide benchmarks
management require to implement in system. They uses standards to regulate and make
employees perform activities as per guidelines.

Apprenticeships: These are programmes which organisation conduct for new joiners, to
make them acknowledge environment of firm and deliver adequate information about duties that
individuals have to function.
National vocational qualifications: Those firms in which system function according to
benchmarks are awarded by government. Executive of Sun Court Ltd deliver standardized
products and services to people. This benefit company to enhance market image and reputation.
Train to gain: This program was initiated by government which provide funds and
organises various programmes to enhance skills and knowledge of employees (Wright and
McMahan, 2011). By making workforce capable, so that they are able to function effectively in
UK firms. This also benefit to improve state of economy of country. Besides this, government
analyse current market conditions and future requirements. Thereby, conduct training and
development programmes to enhance capabilities of individuals and make them perform
activities in suitable manner.
Henceforth, it can be comprehended that government of United Kingdom have organised
various programmes to train people and make them acknowledge with system functionality. Sun
Court Ltd executive uses apprenticeship to recruit new members and to make existing staff
competent. This benefit company to utilise resources properly and deliver adequate products to
people.
TASK 2
2.1 Compare training needs for staff at different levels at Sun Court Ltd
In organisation, administration divide workforce in different departments in according to
their abilities. Human resource, finance, production, marketing, research and development are
various units which are present in firm. All departments have different duties and responsibilities
to be carried out (Kehoe and Wright, 2013). So, it is essential that employees have skills in
according to tasks that are to be performed by them. Thus, executive require to organise training
programmes and make workforce competent.
Upper management level: This stage consists executives and administration, whose
responsibility is to frame goals, objectives for firm. Besides this, they even require to take
decisions which are essential for system. Sun Court Ltd, top level members take part in various
training sessions in respect to enhance their ideas and thoughts.

Middle level management: This level consists manager and leader which are positioned
above employees. These are individuals which get duties from top executives about targets
which are to be ascertained by them. In Sun Court Ltd, superiors provide instruction and
guidance to workforce to make them perform tasks properly. So, it is essential that executive
arrange seminars to enhance their communication and leadership qualities.
Lower management level: This stage consists employees which carry out manufacturing
process, so that products are delivered as per needs and wants of people. Sun Court,
administration organise sessions and seminars to enhance operational and tactical skills of
workers and make them perform activities effectively.
Thus, it can be concluded that training programmes should be organised in according to
individual role and responsibilities. It is necessary that members are given session in respect to
skills and knowledge require by them in respect to their job (Bray and et. al., 2012). On the job
training is technique through which lower level management are given adequate knowledge
about tasks that are to be performed by them. By this, employees get information about tools and
techniques that are to be used by them. Besides this, off the job training is given to top and
middle management. Through this, administration are given manager skills; so that they take
appropriate decisions for company.
2.2 Advantages and disadvantages of training methods used in Sun Court Ltd
In organisation, administration conduct sessions and seminars to enhance skills and
knowledge of employees. It is necessary that management uses variety of training methods in
respect to different level of firm. This help them to provide adequate capabilities to members, so
that they perform activities properly. In Sun Court Ltd, executive uses various training
programmes to make employees competent and skilled. This help company to utilise resources in
effective manner and provide quality products and services to people. These are various benefits
and negative points that training programmes have on company's functionality.
Advantages: Management conduct sessions to enhance skills of members and make them
perform tasks in effective manner. Through this, they are able to deal with complex situations
and implement modern tools and techniques in system. Thereby, provide adequate abilities to
employees and make them perform activities effectively. In Sun Court Ltd, through training
programmes workforce enhance potentialities. This help them to complete targets timely and

grow in career. This also benefit company to construct healthy relationship between employer
and members.
Disadvantages: In Sun Court Ltd, executive faces various problems to implement
adequate training methods in organisation. As, large amount of funds and time is executed in
undertaking sessions and seminars. Besides this, if off-job training methods are used than
administration will have to pay charges to organizers and to experts.
2.3 Systematic approach to plan training and development for a training event
Executive require to conduct training events and ascertain their influence on performance
of members. It is necessary that management should have knowledge about situations to identify
requirement to execute sessions and seminars in firm (Mossholder, Richardson and Settoon,
2011). For this, performance appraisal is tool which superior uses to acknowledge areas in which
employees are lacking. Thereby, execute training program to enhance workforce capabilities and
make them perform activities effectively. Sun Court Ltd, administration conduct market survey
to enquire about needs and wants of people. Thereby, examine that functionality of members to
acknowledge whether adequate items are being manufactured or not. So, these are various steps
that are used in system to identify requirement of training programmes. Thereby, develop
adequate plan and organise session and seminars to enhance skills and knowledge of members.
Analysis: Human resource management evaluate all facts and figures that will be
executed to conduct training program in firm.
Design: This step specifies schedule of each activity that is to be conducted in firm.
Administration provide specify information to all members about training events.
Development: Management require to have adequate resources in firm. By conducting
activities and anticipate issues that are faced by employees and is affecting their performance.
Implementation: This is step which states that administration appoints expertise to
deliver adequate information to members in respect to skills and knowledge require to perform
tasks in firm.
Evaluation: This is last step which specifies that executive require to ascertain impact of
training programmes on functionality of employees.
3.1 Evaluating the training event by suitable techniques
Administration require to examine impact that training programs have on functionality of
employees. This help them to ascertain whether sessions are beneficial for firm or not. In Sun

Court, management uses various training methods to enhance skills and knowledge of members.
This help company to utilise resources effectively and deliver quality products and service to
people (Werner and DeSimone, 2011). Besides this, superior uses appropriate model to ascertain
whether training events are adequate or not:
Problem clarification: Management should know problems and issues that affect
employees performance and has impact on firm market position.
Need assessment: It is essential that superior have information about reason to execute
session and seminars in firm.
Accountability and monitoring: Management require to acknowledge impact of training
programmes have on improving workers performance and make them complete activities timely.
Thus, these are various stages which are used by administration to examine training
programmes impact on company's performance. Besides, this Sun Court Ltd firm take feedback
from members; using questionnaire which is stated beneath:
Questionnaire
1. Is training programmes beneficial to fulfil needs of firm?
Yes
No
2. Do you think that your abilities are enhanced with help of training sessions?
Absolutely
To an extent
3. Do effective training was used or not?
Yes
No
3.2 Evaluating the training event
It is essential that administration uses various tools to ascertain impact of training
programmes on functionality of members. In Sun Court, feedback was taken from approx 70
people that are employed in firm. For this, these are various devices which are used in company
are taking feedback from superior and staff members. Through this, management acknowledge
whether appropriate training sessions were used or not. Besides this, through information
attainment was conducted to executed to ascertain outcomes that are accomplish by workers.

Behaviour claim is also used to keep employees dedicated and make them attain targets timely.
At last, management compare whether output is according to standards or not.
Sun Court Ltd, training programmes are examined by using feedback, information
attainment, behaviour claim and comparison with benchmarks to acknowledge strengths and
weaknesses of system. Besides this, these tools also help to identify market opportunities and
threats.
3.3 Success of a evaluation methods
Administration require to analyse impact of training programmes have on employees
performance. For this five-tier approach is used to examine requirement of sessions and seminars
(Daley, 2012). In Sun Court Ltd, management organises program to enhance skills and provide
adequate information to new joiners and to existing workforce. By making members
acknowledge mission, objective, targets and policies of firm. Besides this, providing employees
adequate skills and knowledge; so that they perform activities in suitable manner. Comparison,
observation and feedback results are various tools that are used by superior to acknowledge
impact of training programs on worker's performance. This will help administration to utilise
resources in efficiently and make employees perform tasks properly. Thus, company deliver
adequate products and services to people.
CONCLUSION
From the above report, it can be comprehended that human resource management
conduct training programmes to enhance skills and abilities of employees. They require to use
appropriate learning styles to make workforce competent and skilled. Besides this, it is necessary
that administration have information about needs and requirement to conduct sessions for
employees. Even government organised training programme to support organisation to utilise
funds in proper manner. Feedback and observation are various tools used to analyse impact of
sessions on functionality of employees and on company's performance. Besides this, executive
carry out activity to examine impact of training events and to acknowledge its advantage and
disadvantages. This help administration to make employees competent and perform activities
effectively. So, organisation is able to accomplish goals and objectives timely.

REFERENCES
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