Globex Rostering System Project Plan

This assignment details a comprehensive project plan for developing a rostering system for Globex. The plan is structured in phases including design, implementation, testing, and risk management. Each phase has specific milestones, tasks, and responsible individuals identified. The document also explores the impact of the project across various areas like customer service, strategy, social responsibility, operations, and finance.

Running head: ICT PROJECT MANAGEMENT
ICT Project Management
Name of the Student
Name of the University
Authors Note

1ICT PROJECT MANAGEMENT
Table of Contents
1.Project overview...........................................................................................................................2
2.0 Measurable organizational value (MOV)..................................................................................2
2.1 Desired area of Impact...........................................................................................................2
2.2 Value of the project plan........................................................................................................3
2.3 Stakeholder involved in the project plan...............................................................................3
2.4 Proper timeframe and metric.................................................................................................4
3. Scope management plan..............................................................................................................5
3.1 Detailed scope of the project.................................................................................................5
3.2 List of resources.....................................................................................................................7
4. Project schedule and WBS...........................................................................................................8
4.1 Project schedule.....................................................................................................................8
4.2 WBS.....................................................................................................................................13
4.3 Milestone of the Project plan...............................................................................................13
5. Project risk analysis and plan....................................................................................................13
5.1 Project assumptions.............................................................................................................13
5.2 Risk Assessment..................................................................................................................15
6. Quality management plan..........................................................................................................20
6.1 Philosophy for delivering a quality system to the client......................................................20
6.2 Quality issues.......................................................................................................................20
Bibliography..................................................................................................................................23
Appendices:...................................................................................................................................25
Appendix 1: Annotated Bibliography........................................................................................25
Appendix 2: Closure checklist...................................................................................................25
Appendix 3: Project evaluation.................................................................................................30

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1.Project overview
The paper will illustrate how the project manager and the project management team
should manage Riverina Agricultural ad lifestyle show. The show organizes numerous
agricultural events. The lifestyle items are also demonstrated at the show. Riverina Agricultural
ad lifestyle show (RALS) has become popular now. The management team has decided to
expand their market. That is why they have decided to assign new volunteers to run and manage
the show. They require a large number of employees to run and manage the show. The RALS
management team has made several plans however, they fail miserably. Globex has taken the
responsibility to develop a rostering system which can be helpful to run the show.
The paper will explain the various aspects of Globex rostering system and the detail
project plan. The project budget, as well as the project schedule, must be taken into consideration
to successfully complete the project and both of them have been explained in the paper. The
project is associated with many challenges and the challenges have been discussed thoroughly.
The recommendations made for the RALS project will be useful in solving the risks and the
challenges.
2.0 Measurable organizational value (MOV)
2.1 Desired area of Impact
Desired area of impact contains:
Customer: The customers always have queries; the rostering system of Globex can be
helpful in knowing the queries of the customers in details. The rostering system can reduce the
number of queries raised if possible.

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Strategy: The customers’ details can be stored and can be better analyzed with the
assistance of the rostering system of Globex.
Social: A smooth communication can be established between the clients with the help of
the rostering system.
Operational: The rostering system facilitates volunteers’ data storage, data access, data
usage, thus volunteers data can be better managed with the help of the rostering system. The
rostering system thus eases the RALS project activities.
Financial: The money that is invested in the business can be acquired very easily with
the help of the Globex’s rostering system, thus huge profit can be gained.
2.2 Value of the project plan
Value of project plan contains:
Better: Rostering system is helpful for clients and the volunteers. Globex’s rostering
system offers data security and can safeguard volunteers’ data and the clients’ data.
Cheaper: Globex’s rostering system has the capability to offer cost-effective service.
RALS project activities will be relatively cheaper due to the rostering system.
Faster: Rostering system designed by Globex has the capability to lessen the response
time for volunteers, also the consumers' time can get reduced via Globex’s new system.
2.3 Stakeholder involved in the project plan
Stakeholders associated with the project -

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Satisfies via
CEO
Manages via
Project team
Monitors via
Volunteers
Informs via
Staffs
Interest
Power
2.4 Proper timeframe and metric
Rank Effect Metrics Timeframe
1 Operational Business operations
can be completed
within short period of
time with the help of
the rostering system
4.5 months
2 Strategy Volunteers’ data can
be better tracked via
assistance of the
rostering system
developed by Globex
3 months

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3 Customer Globex’s rostering
system can lessen the
response time
2 months
4 Social Globex’s rostering
system eases
interaction between
clients and volunteers
3.5 months
5. Financial Business operations
can get enhanced with
the help of the
rostering system
developed by Globex
5.5 months
3. Scope management plan
3.1 Detailed scope of the project
Detailed scope of project can provide the details-
Requirements: The rostering system developed by Globex has the ability to accumulate
volunteers’ data and the clients’ data.
In scope and out scope:
In scope: In scope of the project associates

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 Developing rostering system that can ease the RALS project activities
 The rostering system can be able to manage the clients’ data and the volunteers’
data. Thus the new system developed by Globex is helpful to manage the data of
the clients as well as the volunteers.
 There are functional requirements which can be documented with the assistance
of the Globex’s rostering system. The rostering system can help to prepare
documents for the non-functional requirements.
 The rostering system simplifies the RALS project activities so the project
activities are expected to complete within the scheduled time of 211 days.
Out scope: Out scope of project incorporates
 The employees and the volunteers can be trained in an appropriate way.
 The maintenance for the project is entirely related to the quality of service.
Deliverables: The project deliverables involve-
 The test plan for the report must be documented as this can help to evaluate the system
and the project activities.
 Preparing documentation as the documentation provides overall details of the phases
associated with rostering system development
 Preparing documentation to make the budget for the project
 Preparing project report to ensure that the project will meet all the system requirements
 Methodologies that will verify the goals and objectives of the project activities
 Providing appropriate reports on the basis of system requirements of the project

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Scope verification procedure: Project scope ensures that the project aims and the objectives
will be duly fulfilled; all the deliverables of the project will be met. The scope of the project is
also beneficial to solve all the queries that are raised by the volunteers and the clients.
3.2 List of resources
List of resources -
Material resources: A project's success depends on multiple factors including the
technical factors. The RALS project is no exception, the RALS project is also dependent on the
technical factors and they are displayed adapters, secondary storage and the operating system.
Human resources: The project needs to be done within the within the given time.
Responsibilities have been given to the stakeholders like the business analyst, risk management
manager, project manager, business analyst, executive sponsor, developer and tester to complete
the project tasks.
Resource
Name Type Material
Label Initials Group Max.
Units Std. Rate Ovt. Rate Cost/Use Accrue
At
Base
Calendar
Developer Work D 100% $74.00/hr $0.00/hr $0.00 Prorated Standard
Business
Project
Analyst
Work B 100% $91.00/hr $0.00/hr $0.00 Prorated Standard
Project
Manager Work P 100% $98.00/hr $0.00/hr $0.00 Prorated Standard
Business
Project
Accountant
Work B 100% $80.00/hr $0.00/hr $0.00 Prorated Standard
Tester Work T 100% $67.00/hr $0.00/hr $0.00 Prorated Standard
Risk Manager Work R 100% $71.00/hr $0.00/hr $0.00 Prorated Standard
Business
Analyst Work B 100% $79.00/hr $0.00/hr $0.00 Prorated Standard
Sponsor Work S 100% $76.00/hr $0.00/hr $0.00 Prorated Standard

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4. Project schedule and WBS
4.1 Project schedule
Task Name Duration Start Finish Predecessors Resource Names
RALS Rostering System 211 days Mon
1/22/18
Mon
11/12/18
Details of the Project
Specifications 25 days Mon
1/22/18 Fri 2/23/18
Conducting To
conduct feasibility study
completely based on
manual system
6 days Mon
1/22/18
Mon
1/29/18
Project Manager, Business
Analyst
Analysis of the
business requirements 7 days Tue
1/30/18
Wed
2/7/18 2 Business Analyst
Making SRS
documentation 6 days Thu
2/8/18
Thu
2/15/18 3 Project Manager, Business
Analyst
Arranging meeting 6 days Fri
2/16/18 Fri 2/23/18 4 Project Manager
Milestone: Details of
complete specifications 0 days Mon
1/22/18
Mon
1/22/18
Developing a team 39 days Mon
1/22/18
Thu
3/15/18
Selecting
stakeholders 14 days Mon
2/26/18
Thu
3/15/18 5
Business Project
Accountant, Project
Manager
Checking history of
the stakeholders 7 days Mon
1/22/18
Tue
1/30/18 6 Sponsor, Project Manager
Scheduling the
project activities 8 days Wed
1/31/18 Fri 2/9/18 9 Developer, Project
Manager
Scheduling the
project budget 10 days Mon
2/12/18 Fri 2/23/18 10
Business Project
Accountant, Sponsor,
Project Manager
Milestone:
Completing the team
selection
0 days Mon
1/22/18
Mon
1/22/18
Project Designing
phase 68 days Mon
2/26/18
Wed
5/30/18
Effective volunteers
management 21 days Mon
2/26/18
Mon
3/26/18 11 Developer,Project Manager
Initiating the first
prototype 14 days Tue
3/27/18 Fri 4/13/18 14 Developer
Initiation of 17 days Mon Tue 5/8/18 15 Developer, Project

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installation of system 4/16/18 Manager
Examining system
requirements 16 days Wed
5/9/18
Wed
5/30/18 16 Project Manager, Business
Project Analyst
Milestone:
Completing the entire
design phase
0 days Mon
1/22/18
Mon
1/22/18
System
implementation system 33 days Thu
5/31/18
Mon
7/16/18
Planning project
activities' objectives 14 days Thu
5/31/18
Tue
6/19/18 17 Developer, Business
Analyst
Modification of the
system that has been
implemented
12 days Wed
6/20/18 Thu 7/5/18 20 Developer, Project
Manager
Using relevant
hardware and software
resources
7 days Fri 7/6/18 Mon
7/16/18 21
Business Project
Accountant, Project
Manager, Business Project
Analyst
Milestone: System
implementation system
completion
0 days Mon
1/22/18
Mon
1/22/18
Testing phase 26 days Tue
7/17/18
Tue
8/21/18
Identifying test case
and test plan in details 9 days Tue
7/17/18 Fri 7/27/18 22 Tester
Testing of system that
has been developed 7 days Mon
7/30/18 Tue 8/7/18 25 Project Manager, Tester
Detail analysis of
data that has been
gathered
9 days Wed
8/8/18
Mon
8/20/18 26 Sponsor, Project Manager
Detail outcome of the
documentation 1 day Tue
8/21/18
Tue
8/21/18 27 Project Manager
Milestone: Granting
test results to clients 0 days Mon
1/22/18
Mon
1/22/18
Risk management
phase 33 days Wed
8/22/18 Fri 10/5/18
Detecting project
risks 12 days Wed
8/22/18 Thu 9/6/18 28 Project Manager, Risk
Manager
Detail analysis of
project risks 8 days Fri 9/7/18 Tue
9/18/18 31 Risk Manager
Mitigation of project
risks that have been
identified
6 days Wed
9/19/18
Wed
9/26/18 32 Project Manager, Business
Project Analyst
Risk registering impact's
detail analysis 7 days Thu
9/27/18 Fri 10/5/18 33 Project Manager, Risk
Manager

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Milestone: Clients’
risk document grant 0 days Mon
1/22/18
Mon
1/22/18
Project Closure 26 days Mon
10/8/18
Mon
11/12/18
Evaluation of rostering
system functions 16 days Mon
10/8/18
Mon
10/29/18 34 Sponsor, Project Manager
Product rollout 10 days Tue
10/30/18
Mon
11/12/18 37 Project Manager
Milestone: Project
closure completion 0 days Mon
11/12/18
Mon
11/12/18 38

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Figure 1: Gantt chart

12ICT PROJECT MANAGEMENT
(Source: Created by author)

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4.2 WBS
Figure 2: Work Breakdown Structure
(Source: Created by author)
4.3 Milestone of the Project plan
WBS Task Name Expected Date
0 RALS Rostering System Mon 1/22/18
1 Details of the Project Specifications Mon 1/22/18
2 Completing the team selection Mon 1/22/18
3 Completing the entire design phase Mon 1/22/18
4 System implementation system completion Mon 1/22/18
5 Clients’ risk document grant Mon 1/22/18
6 Project closure completion Mon 11/12/18

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5. Project risk analysis and plan
5.1 Project assumptions
Project assumptions that have been made are-
Time: The project manager has been given the responsibility to complete the project
within the given time. He or she is also responsible to monitor and control the project activities,
the project manager will have to complete designing the entire RALS project within the given
time limit of 211 days.
Budget: The project manager is responsible to prepare the entire budget plan of the
project. About four lac dollars are required to complete the project. Three lac dollars have been
utilized to carry out the business activities and the rest has been kept secured to use in other
useful activities.
Resources: Project manager has been appointed to monitor and manage the project
operations. He or she plans the resources that must be used in the project. All those resources are
required to develop RALS rostering system. The resource planning caters project budget
overview that is required to conduct the project activities.

15ICT PROJECT MANAGEMENT
5.2 Risk Assessment
N
o.
Ra
nk
Risk Descripti
on
Categ
ory
Root
Cause
Triggers Potential
Response
s
Risk
Owne
r
Probabi
lity
Impa
ct
Status
R4
4
1 Rosterin
g system
falters
Multiple
risks
incur if
the
rostering
system
does not
work
well
Techni
cal
risk
Develope
rs are
responsib
le for
project
failure as
he lacks
expertise
and skill
to design
rostering
system
The
rostering
system
does
contain
bug and
it does
not get
installed.
The
rostering
system
should
have been
installed
in an
effective
manner
Projec
t
manag
er
Medium High Schedu
led for
1.5
week
R1
9
2 Faults in
budget
estimatio
n
Inapprop
riate
project
budget
schedule
d for this
project
Financ
ial risk
Budget
schedule
for the
project is
not at all
satisfacto
ry
Project
manage
ment
team do
not
analyse
the
Project
budget
must be
set up in
an
appropriat
e manner
Finan
cial
manag
er
Medium High Schedu
led for
3
weeks

16ICT PROJECT MANAGEMENT
market
well, that
is why
the
budget
issues
occur
after
examining
the market
well
R8 3
Irrelevan
t project
scheduli
ng
Project
manager
does not
comprehe
nd the
project
aims and
objective
well, this
is the
reason he
or she
prepares
a faulty
project
schedule
Project
risk
Project
manager
misinterp
rets the
schedulin
g
operation
s
associate
d with
the
project
and that
is why
the
project
Risks
related to
project
scheduli
ng
generally
occurs if
the
project
manage
ment
team
does not
compreh
end the
project
Project
managers
first read
and
understan
d the
project
requireme
nts after
that he
should
proceed
Projec
t
manag
er
Medium High Schedu
led for
2 week

17ICT PROJECT MANAGEMENT
fails deliverab
les well.
R3
2
4
Irrelevan
t
manage
ment
Failures
of project
managem
ent can
lead to
several
issues
Projec
t risk
Risks
related to
project
generally
erupts
due to
not
handling
the
project
activities
well, the
project
managers
are not
skilled
enough
to handle
the
project
activities
Project
manager
lack the
skills to
handle
the
project
risks that
erupts
Managem
ent team
should
follow the
methodolo
gies in an
appropriat
e manner
while
conductin
g the
project
operations
Projec
t
manag
ers
Medium
High Schedu
led for
1 week

18ICT PROJECT MANAGEMENT
R2
8
5 Resource
s
Project
resources
are
irrelevant
througho
ut
Resour
ce risk
Project
leads
lack the
skills to
handle
the
project
resources
well
Project
leads fail
to use
the
resource
s for the
project
well
Organizati
ons must
hire and
assign
skilled
and
efficient
project
managers,
this
approach
will
increase
the chance
of project
success.
Projec
t
manag
er
Medium
Medi
um
Schedu
led for
1 week
Probability of
occurrence
Impact of occurrence
Very low Low Medium High Very high

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Very low
Low
Medium Resource
risk
Technical risk
High Schedule risk Technical risk
Very high
Figure 3: Qualitative Risk Analysis
(Source: Created by author)

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6. Quality management plan
Service quality, customer experience, service culture and the employee engagement are the
key components that can be beneficial to provide best quality services. A project can be completed
successfully following the policies of the organizations appropriately. Organisations’ vision,
mission and leadership are an absolute necessity for the projects' success. The paper explains the
rostering system developed by Globex in details. The new system developed by Globex can be
helpful to establish a relationship between the volunteers and employees of the organisation.
6.1 Philosophy for delivering a quality system to the client
6.2 Quality issues
Project Name: RAILS Rostering System Project manager Name:
Sl.No Quality related issues that
are possible
Mitigation
time
Method for
mitigation
Owner Status
1 Documentation has been
prepared after finishing every
step of the project phase and
the documentation is not
giving results as expected, it
lacks the quality. The
stakeholders of the project
struggle to progress further.
4 months Inspection Project
manager
Open

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2 The hardware resources used
for the project lacks the
quality; same is the case for
the software resources, the
project fails due to the
technological mishaps
occurred in the project.
2.5 month Inspection Project
manager
Open
3 The project fails as the project
manager appoints employees
and they do not have the
expertise to manage the
project. The project manager
suffers to handle the project
resources wisely and
eventually, the project fails.
3 months Inspection project
manager
Open
Both validation testing and verification testing has been carried out. The tests ensure that
the rostering system will better handle volunteers and the RALS project activities.
Validation testing: Validation testing has the ability to meet the clients’ business
requirements. The proposed system quality has been defined well in the paper.

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Verification testing: Validation testing suits those processes that are capable to fulfil
particular policies. Globex can be installed on those systems that meet the requirements as well as
policies.

23ICT PROJECT MANAGEMENT
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Appendices:
Appendix 1: Annotated Bibliography
Otieno, F. A. O. (2000, November). The roles of monitoring and evaluation in projects. In 2 and
International Conference on Construction in Developing Countries: Challenges facing the
construction industry in developing countries (pp. 15-17).
Otieno (2000) explains about numerous projects which are linked to the third world
countries. He explains the factors that are responsible for the failure of the project. The project
manager is responsible to manage and control all the project activities, however, he fails to manage
the activities well and for this reason, all kinds of issues have raised. The author demonstrates that
the project evaluation is required to accomplish the project activities appropriately. Constraints
have been defined in this article and all these constraints can be helpful in mitigating the problems
of the project. Monitoring is one kind of tool by which the project management team can assess the
project activities. Evaluation is another kind of tool by which the efficiency, relevancy and the
sustainability of the project operations can be sustained.
Munns, A. K., & Bjeirmi, B. F. (1996). The role of project management in achieving project
success. International journal of project management, 14(2), 81-87.
This article defines the responsibilities of the project management team so that the project
success can be attained. Munns and Bjeirmi (1996) explain various procedures by which the project