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Report on Organizational and Behavior - B&Q company

   

Added on  2020-01-28

12 Pages4060 Words67 Views
Organizational andBehavior1

TABLE OF CONTENTSINTRODUCTION ..........................................................................................................................3TASK 1 ...........................................................................................................................................3Identification of current culture and structure at B&Q ...............................................................3Comparison with other organization ...........................................................................................4Relationship between B&Q’s structure and culture ...................................................................4TASK 2............................................................................................................................................4Effectiveness of leadership and management style.....................................................................4Compare the styles in other organization....................................................................................5How leadership and management style at B&Q is supported by organizational theory.............5Theories of leadership and management.....................................................................................6Different approaches in other organization.................................................................................6TASK 3............................................................................................................................................7Impact that leadership style at B&Q could have on motivation of its workforce.......................7TASK 3............................................................................................................................................7Compare the effects of different motivational theories in the workplace....................................7Critically evaluate the extent to which the application of motivation theories might be helpfulto managers, and also their limitations........................................................................................8TASK 4............................................................................................................................................8The nature of groups and group behavior in organizations, independently evaluate the factorsthat could help or hinder effective teamwork in B&Q................................................................8Evaluate the possible impact of technology on team functioning at B&Q..................................8Examine the technologies being developed at B&Q...................................................................9Use lateral and creative thinking to suggest how such technologies could further promote teamfunctioning at B&Q.....................................................................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................112

INTRODUCTION Human behaviour has become an important concept for the firms in today’s times. It has becomeessential for organizations to assess the impact that individuals, groups and structures have onthe attitude and behaviour of people within a business. This has given rise to the significance ofthe concept of organization behaviour (Cummings and Worley, 2014). It covers variousimportant areas within a firm such as communication, management, behaviour and attitudes ofpeople etc. the present report studies organization behaviour in an organization named B&Q. asper the case scenario provided, the organization opened a new store in Macclesfield where itemployed only the older employees. However, it has now begun to respect diversity in workforcewhich is reflected in the structure and culture of the organization. The report makes an attempt tounderstand the relationship between organizational structure and culture. Further, differentapproaches to management and leadership have been discussed. The report also analyses theways in which motivation theories can be applied in B&Q. lastly, mechanisms for developingeffective teamwork have been discussed.TASK 1 Identification of current culture and structure at B&Q Current culture at B&Q The culture which is followed at B&Q is a combination of team culture and Adhocracy culture.Team oriented organization believe that happy employees make the customers satisfied. B&Qdirects its attempts towards making its employees happy. The diversity of the workforce isrespected by the organization and its policies. Moreover, an active interest is taken by thecompany board in the diversity strategy (Daft, 2012). Adhocracy culture is characterized by aworking environment which is highly dynamic and creative. Experiments and innovation iswelcomed in such a culture. In the same way, at B&Q, the staff is encouraged to make use oftheir language skills while dealing with customers. Further, the company provides them withvarious training and apprenticeship programs. Current structure at B&QAt B&Q, the current structure is hierarchical. However, the communication channels are wideand the staff has opportunities to meet the chief executive. Therefore, this is a structure which3

goes towards becoming a flatter one (Hatch, 2012). Hence, it can be considered that the structureat B&Q is a combination of flat and hierarchical. Comparison with other organization As compared to B&Q, the culture at Tesco is totally different. The retail organization follows amarket oriented culture where all the activities are result oriented. This type of culture laysemphasis on competition and achievement. “Getting the job done” is the main aim of theseorganizations. This culture sometimes lead to inappropriate goals and reward systems (Dowd,2015). There is also lack of transparency. The tones, beliefs as well as values for the organizationare set by the CEO. The structure at Tesco is hierarchical. As compared to B&Q which has acombination of flat and hierarchical structure, Tesco has a strict hierarchical structure. There arewell defined hierarchy7 levels. Relationship between B&Q’s structure and culture The relationship between structure and culture of B&Q has impacted its performance in anumber of ways. The structure of B&Q is such that it supports the culture of the organization. Itis through the combination of flat and hierarchical structure that the culture of B&Q is able tocreate a dynamic and creative working environment. As the employees have communicationopportunities, they become confident of using their skills while handling customers. This notonly gives them confidence but also helps in developing trust (Griffin and Moorhead, 2011). Allthis impacts the performance of B&Q. this healthy relationship between structure and culturemake the employees work in a controlled environment which gives the freedom for creativity.This helps in their personal development. In this way, the employees are able to perform better.This impacts the organizational performance as it is able to carry out its operations in a smoothmanner. Furthermore, development opportunities and recognition programs are efficientlyimpacted because of the strong relationship between organizational culture and stricture (Dowd,2015). This assists in improving the productivity of the employees which in turn makes itsperformance better.TASK 2Effectiveness of leadership and management styleThe effective leadership and management styles at B&Q positively affect their operationand activities in the effective manner. Selecting an appropriate leadership and style also support4

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