Report on Operations Management in an Organization
19 Pages4235 Words53 Views
Added on 2020-04-07
Report on Operations Management in an Organization
Added on 2020-04-07
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OperationsManagement[Document subtitle][DATE]HP[Company address]
Running Head: ReportContentsIntroduction...........................................................................................................................................2About the company................................................................................................................................3Manufacturing process of the company.................................................................................................5Theories to analyse causes of the problem.............................................................................................6Fishbone diagram..............................................................................................................................6Comparison of Fishbone diagram with the manufacturing process................................................7Theory of Constraints (TOC).............................................................................................................9Comparison of Theory of constraint with the problem at Bet-Ker-OY........................................10Application to understand how potential changes would improve the quality of the process..............12Recommendations for improvement....................................................................................................15Conclusion...........................................................................................................................................16References...........................................................................................................................................171
Running Head: ReportIntroductionThe purpose of this document is to analyse the processes of manufacturing department of Bet-Ker OY. The study is conducted as the machines are not being utilized to its maximum capacity. The company used to manufacture the product as per the customer needs and the customer needs were changing from one demand to the other which was causing problems in adapting to the frequent changes in the demand and hence leading to operational process problems. The analysis will lead to specific problem areas and then apply theories to eliminate the bottlenecks from the specific areas using applicable tools and recommendations.The manufacturing function of an organization includes managing product design, processes, services, supply chain, and quality. Efficient management utilizes all the resources to achieve customer requirements along with making profit and organization’s growth. Efficient, cost management is a tedious and challenging task in today’s competitive business environment. A well designed manufacturing management is able to reduce total cost, reduce working capital, increase profit and makes maximum utilization of resources. Similarly, an operations manager is able to make decisions that support mission and overall strategy of the organization.Operations management involves planning, organizing, and supervising the productions, manufacturing or the services of an organization. It focuses on the end result and hence ensures that the inputs in the organization get efficiently converted into outputs of the required form. The operations ensure that the output is as per the requirement of the customer. The inputs could be material, machinery, equipment, technology, etc. Entire process of input to the output comes under the operations and hence problem or issues can be in any particular step of this management. The operational problem could even be the 2
Running Head: Reportanalysis for taking a particular high amount investment for expansion or repairing work. Fundamentally an operation manager’s fundamental work is to plan, implement and monitor the processes. He uses the latest technologies to be efficient in the work and gain competitive advantage in the market. To get an efficient running process, the people involved in the entireoperations process should work under a single objective and should always be motivated towards continuous improvement [ CITATION Bet17 \l 1033 ].About the company Bet-Ker-OY is the private manufacturing company of refractory material and has customers from the steel industry, metal smelting industry, etc. The products of this company are castables and pre-shapes, bond coating material, spray mixes, and repair and finishing material. They manufacture the product as per the customer needs and the customer needs were changing from one demand to the other which was causing problems in adapting to the frequent changes in the demand and hence leading to operational process problems. The company’s location is well connected to the road and railways as well as to the harbor. Its monolithic refractory and the pre-shapes were manufactured on a computer controlled plant which has an annual output of 40,000 metric tons. The company produces the mixed material as per the customer requirement and delivers it to the customer in silos or in paper bags or in big bags [ CITATION Pan17 \l 1033 ].The pre-shapes were produced as per customer needs and the company had provision to dry and fire these shapes as per the customer requirements but the swift arrangement was an issue. The different works that the company does include grinding, mixing, drying, firing, etc.The customer also at times quality inspects the product in the plant itself to get proper attention to the customer specifications and requirements. 3
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