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Developing and presenting bespoke business communication presentations

   

Added on  2020-06-06

12 Pages2830 Words497 Views
PRINCIPLES OF BUSINESSCOMMUNICATION
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Importance of negotiation.....................................................................................................11.2 Features and used of various negotiation approaches...........................................................11.3 Components of negotiation tactics........................................................................................2TASK 2............................................................................................................................................32.1 Various types of presentation................................................................................................32.2 Different resources use to develop presentation...................................................................32.3 Different methods of giving presentation.............................................................................42.4 Best practices........................................................................................................................42.5 Collect and use feedback.......................................................................................................5TASK 3............................................................................................................................................53.1 Characteristics of bespoke.....................................................................................................53.2 Factors taken in developing and presenting bespoke............................................................53.3 Procedure of collecting information......................................................................................63.4 Techniques to develop bespoke............................................................................................63.5 Approval of bespoke.............................................................................................................6TASK 4............................................................................................................................................74.1 Stages of information system................................................................................................74.2 Limitations and benefits of different information system.....................................................74.3 Legal, security and confidentially needs...............................................................................84.4 Use and effectiveness of information system........................................................................9CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10.......................................................................................................................................................10
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INTRODUCTIONBusiness communication is information sharing between people within and outside anorganization that is performed for the commercial benefit of the organization. A communicationshould be free from barriers so as to be effective. Under this given report mentions about thevarious kinds of presentation and their needs (Bovee, Thill and Raina, 2016). Significance ofnegotiation in business environment will be discussed under given report. Characteristics of abespoke documents are given under this report.TASK 11.1 Importance of negotiationNegotiation is the process of two individuals or groups reaching a joint agreement aboutdiffering needs of ideas. Negotiation is a method by which people settle differences. It is aprocess by which compromise or agreement is reached while avoiding argument and dispute.There are some importance of negotiation given below:Understand the perspective of othersHelps to resolve conflictUnderstand cultural differencesReach and agreement and achieve compromiseFair processProduce effective business relationshipsSmooth running of an organisation Efficient businessDevelop strategy1.2 Features and used of various negotiation approachesNegotiation approaches are given below:Distributive Negotiation-With this type of negotiation, you look at the property or goal of thenegotiation as if it were a fixed amount of something (Guffey and Loewy, 2010). This issometimes referred to as a fixed pie negotiation. Features of disruptive negotiation:Parties interests are opposingOne person’s interests oppose the other’s.1
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Use of manipulationCompetitiveUses of disruptive negotiation:Maximising own interestGaining a competitive advantageDisruption of competitors. Integrative Negotiation- This negotiation approach is also called as collaborative or creatingvalue approach. It is superior to all negotiation approaches (Ruggie, 2011). It results in both theparties feeling that they are achieving what they wanted. Features of Integrative negotiation:The dominant concern here is to maximize joint outcomes.CooperativeInterests are alignedmutual problem solvingUses of Integrative Negotiation:Positive approach.All parties are ‘happy’ with the outcomeSeparate people from the problem.1.3 Components of negotiation tacticsNegotiation tactics are the detailed methods employed by negotiators to gain anadvantage. Negotiation Tactics are often deceptive and manipulative and are used to fulfil oneparty’s goals and objectives – often to the detriment of others. ComponentsPreparation- This is looking at the timescale and the resources (Viterbi and Omura, 2013). Youwill have to collect facts and data. Most importantly it looks at the organisation policies andprocedures and the legal and ethical requirements.Negotiation Styles- The most popular way to divide the typical negotiation is: Competing (orAggressive), Collaborating (or Cooperative), Avoiding, Compromise, accommodating(Conceding). Most negotiators have one or two preferred negotiation styles.Negotiation Behaviours- This is all about the awareness of someone's body language, theireffective listening and questioning skills.2
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