Training and Development in the UK

This assignment explores the crucial role of Human Resource Development (HRD) in employee growth and its impact on organizational performance. It delves into various learning theories and styles, such as Kolb's learning styles and Honey and Mumford's style, highlighting their benefits for companies. The assignment emphasizes the importance of adopting diverse training methods and analyzing their effectiveness in enhancing employee skills. It further examines contemporary training initiatives introduced by the UK government to support small and medium-sized organizations in achieving growth and success.

Human Resource
Development

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Comparing different learning styles......................................................................................1
1.2 Role of learning curve and importance of transferring learning at workplace......................2
1.3 Contribution of learning theories and styles when planning and designing a learning event
.....................................................................................................................................................3
TASK 2............................................................................................................................................4
2.1 Requirements of training needs for staff at different level...................................................4
2.2: Advantages and disadvantage of training methods used in Sun court.................................5
2.3: Systematic approach plan training and development for a training event...........................6
TASK 3............................................................................................................................................7
3.1: Prepare an evaluation using suitable techniques..................................................................7
3.2: Analyse training event.........................................................................................................8
3.3: Review on success of evaluation method............................................................................9
TASK 4............................................................................................................................................9
4.1: Role of government in training, development and lifelong learning...................................9
4.2 The development of competency movement and its impact on private and public sector
Organization..............................................................................................................................10
4.3: Contemporary training initiatives introduced by UK government....................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13

INTRODUCTION
Human Resource Development refers to the process of developing the overall personality
of employees through providing them suitable training and development programs in regular
period of time. For this, company formed human resource development whose main
responsibility is to develop and analyse the performance of employees through comparing actual
performance with standards set. Company named “Sun Court”, a UK company which deals in
providing accommodation facilities to old age people. The main purpose of preparing this report
is to provide the benefits that an organisation received by improving skills and knowledge of
Human Resources. The project report covers different learning styles which are required to be
applied in an organisation (Bamberger, Biron and Meshoulam, 2014). The importance of
adopting training methods and role of government with regard to training, development and
lifelong learning are also discussed in this report.
TASK 1
1.1 Comparing different learning styles
It will bring beneficial results to Sun Court if they focus on providing suitable training
and development programs to their employees with a purpose of improving their skills and
knowledge so that they can contribute maximum in achieving desired goals and objectives. For
this, different learning styles are required to be adopted by the manager which help them in
improving abilities and capabilities of their employees in an appropriate manner. Such learning
styles are defined as below:
Kolb's learning style: David Kolb was published this learning style in 1984 which tells that
people should required to follow only four styles of learning which are based on the combined
learning cycle. There are four stages which includes:
Diverging learning style: This style are mostly adopted by people who want to learn and
observe before taking any action. Such types of persons are good at brain and like to perform
artistic work (Barney, Ketchen Jr and Wright, 2011).
Assimilating learning style: This style is adopted by such persons who believe in logical
knowledge and are more conceptual. Their main focus is to conduct research first in order to find
out some logical learning.
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Converging learning style: This style is mostly adopted by such people whose main
focus is to work practically as they are not believing in learning theories.
Accommodating learning style: This style is adopted by such persons whose main focus
is to understand inner feelings of an individuals rather than conducting research.
Honey and Mumford's style: This includes four main learning styles which help employees to
select their own direction for acquiring knowledge and skills in a better manner. There are four
methods of approaches which are as follows:
Activists: This model helps employees in learning new skills and knowledge in order to
perform various business functions such as group discussion, puzzles, etc.
Theorists: This model helps in understanding the concept of action. They are adopting
such model with a motive of learning theories with the concept (Bolman and Deal, 2017).
Pragmatist: This model is adopted by people whose main focus is to do different
experiments with methods, techniques and concepts in order to find out a new way of completing
work.
Reflectors learning style: This model is adopted by people who would like to observe
and watch different things taking place in the working environment.
1.2 Role of learning curve and importance of transferring learning at workplace
Learning curve is mainly defined with graphs and charts that show the ability and skills
of employees in order to achieve desired targets during the process of increasing skills and
development of personality. This curve explains the opportunity to the management to
understand the relationship between learning and experience which is gained while conducting
training programs. This represents that the employees can take less time to complete allotted
tasks after gaining skills and knowledge. Therefore, the manager of company is held responsible
to identify different learning of their employees and accordingly, conducting training
programmes for them as per their requirements. Thus, learning style contributes maximum in the
development of employees and company in order to achieve desired targets within given time
frame (Boxall and Purcell, 2011).
Importance of transferring learning at workplace
Add value: Learning curve has the main motive to add some extra value to the business
organisation. If the HR manager fails to adopt different learning styles then in this case, it will be
difficult for them to improve skills and capabilities of their employees.
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Face and overcome challenges: The employees of Sun Court may face difficulties and
problems while performing their roles and responsibilities and thus, it is the liability of manager
to give then case studies for solving so that they can understand the difficulties they may face in
the future. Therefore, it is necessarily required to conveyance learning and knowledge at
workplace which helps employees in facing challenges occurred in new environment (Bray and
et. al., 2012).
Proper utilization of finance: In order to conduct training sessions and development
programs, company requires a huge amount of money so that they can improve the skills and
abilities of their employees. But if the learning is not properly transferred from one person to
another at workplace, then the money invested in training programs are not properly utilized due
to which it also makes a negative impact on their profitability.
1.3 Contribution of learning theories and styles when planning and designing a learning event
Learning theory plays an important role in improving the skills and knowledge of
employees working in an organisation. It helps Sun Court Ltd. to achieve its desired goals and
objectives within limited period of time. Different theorists are there who come up with different
thoughts with a motive of enhancing abilities of employees. Example of such theorist is Kolb's
learning theory, Alan Mumford approach, etc. Such theories are adopted on the basis of
preferences of workers as company wants suggestions from employees to perform in or in
different situation (Brewster and Hegewisch, 2017). Therefore, it is necessary for the manager of
company to analyse the learning theories and styles first and accordingly conduct training and
learning sessions for workers. Following are the some importance of learning styles and theories
when the manager of Sun Court develops planning and formulates strategies:
Clarification of concealed points: This will assist in exploring different exploring
different points which are used for increasing skills of employees.
Motivate towards right direction: This theory will help in directing the employees to
perform in right direction so that the desired result will be achieved as soon as possible.
Assist in understanding connection of organisational element:
Enhance efficiency: Different learning styles and theories improves the capability of
employees which brings efficiency in work as well.
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Display different alternative for getting knowledge: This will help employees in finding
new and innovative ways to complete given task so the company can achieve competitive
advantage in competitive market world (Daley, 2012).
Thus, such elements shows different learning styles which play a crucial role in formulating and
planning effective process. It will also help in different ways. For instance, gathering accurate
information help management of company to take an effective decisions after addressing all
factors and motivate employees to achieve desired goals and objective.
TASK 2
2.1 Requirements of training needs for staff at different level
There are different departments in an organisation which have their own goals and
objectives that need to be achieved in near future. For this, it is important for manager to identify
the training needs through analysing the performance of their staff members. Therefore, to
improve skills and knowledge of employees of different departments training programs are
essentially required to conduct on regular basis in order to get positive outcomes in future
(Flamholtz, 2012).
There are mainly three levels of organisation as organisational, occupational, individual level:
At management level: At this level, training programs shall be conducted for the
employees which help them in motivating to work in a team and improves their capabilities to
performed their assigned roles and responsibilities in an effective and efficient manner. To
perform well, the company need to provide them on-the-job training methods so that they can
analyse the working environment while working at workplace which will be beneficial for them
in future. Off-the job training methods also need to be conducted which includes conferences,
workshops, case studies etc. which help manager in understanding the complex environment and
guide them that how to react in complex situation and motivate employees in order to get
positive result.
At Customer service level: At this level. The management of Sun Court focuses on
maximising the interest level of customers through providing training programs to their
employees so that they can interact with their customers in an effective way (Hall, Daneke and
Lenox, 20101). Through training programs, the employees can able to know that they maximise
the satisfaction level of customers. Identifying the needs and wants of customers and solving
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their queries are more essentially required for company to achieve growth and success in near
future.
At Operation level: At this level, improving skills of employers who are engaged in
business operation through appraising their performance by comparing their actual with standard
performance. It helps in improving the motivation level among them so that can contribute more
and bring efficiency in their work so as to achieve best possible result (Jiang and et. al., 2012).
2.2: Advantages and disadvantage of training methods used in Sun court
There are various training methods which need to be adopted by manager of company
with a motive of enhancing skills and capabilities of employees working in an organisation. Sun
court deals in providing accommodation facilities to old age people thus it is essentially required
for employees to treat them well and identify their needs and requirements and it can be possible
only when manger adopted different training methods. As training programs bring positive result
to company but along with this, it brings some negative outcomes as well which are explained as
below:
Training methods Advantages Disadvantages
Performance appraisal It brings motivation and self-
confidence among employees
through which they can
contribute more efforts in
achieving desired goals.
As some employee's
performance are appraised
where some are avoided o n
the basis of their previous
performance which brings
demotivation and decrease
morale of them.
Role playing It helps employees to act in
different situations in an
effective manner with a motive
of bringing positive outcome
to company.
Sometimes employees feel
uncomfortable of playing
different roles and
responsibilities due to which
actual result may not that
much profitable.
Induction Conducting induction
programmes help employees in
The structure made by Sun
Court may be different than
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knowing their roles and
responsibilities and target they
need to perform to achieve.
the actual which brings
negative impact in front of
new employees.
Workshops It is helpful in providing them
learning material which is used
to overcome upcoming issues
and problems and generate
new ideas to complete their
allotted work in an effective
manner.
It involves huge cost and time
as well due to minimum
chances of understanding by
the employees what are actual
means of message the
company wants to
communicate.
Discussion It will be helpful for
employees to share new ideas
and views which may useful in
making an effective decision.
Due to lack of support and
ignorance of ideas and views
of employees by managers will
brings demotivation among
them.
2.3: Systematic approach plan training and development for a training event
The managers of Sun Court are mainly focuses on improving the skills and abilities of
their staff members so that they can interact and deal with their customers in more effective way.
For this purpose, training and development programs need to conducted with a motive of
achieving desired goals and objectives within limited period of time (Kinicki and Kreitner,
2012). There are some stages which need to be followed by company before conducting training
and development programs in order to get positive result to company in near future. The
systematic plan of training and development are as follows:
Aims of company: The main motive of Sun Court is to achieve growth and success in
near future and it can be possible only through improving skills and knowledge of employees.
The company has target to achieve market share through adopting marketing policies and
innovation in their business structure.
Setting up the training needs: In this step, the manager of Sun Court need to first
identify the skills and abilities of employees and analyse them carefully through comparing
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actual with desired performance (Knowles, Holton III and Swanson, 2014). It helps in finding
out deviation which restrict employees to perform well . This will help manager in finding out
the right time to conduct training programmes.
Designing training strategies: In this stage, the managers of Sun Court is required to
design the strategies for their employees engaged in production and marketing departments so
that they can perform better and achieve best possible result to company. Teaching employees
through using presentation, case studies etc. brings interest among employees to participate in
such learning programmes.
Execution of training programme: After all stages, the manager of Sun Court finally
decide to implement the training and development programmes by fixing date and time
(Kraaijenbrink, Spender and Groen, 2010).
TASK 3
3.1: Prepare an evaluation using suitable techniques
After conducting training programmes, it is important for manager of Sun Court to
evaluate their effectiveness and success so as to identify whether the desired target will be
achieved or not. It is necessary for the manager to identify and observe the changes in the skills
and capabilities of employees and analyse their morale and satisfaction level (Learning Styles
and why they matter, 2011). There are different tools and techniques for the purpose of
evaluation which are as follows:
By the observations: The HR of company need to observe the employees through
meeting them personally and interacting them regarding the benefits they received during
training programmes. This will help in finding out the changes comes in their employees with the
help of training sessions (Lin, 2011).
By taking interviews: Through such method, the manager can able to know about the
issues and problems faced by their employees and also helps in acknowledging the skills they
improved by the training programmes.
Surveys: Through this, the managers can able to know what employees think and what
they expected from the company through collecting feedbacks from them.
Receive the outcomes: Through such method, the manager can able to know what
outcomes they received by improving skills and knowledge of employees.
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Prepare the questionnaires: Through this methods, managers can give opportunities to
all for giving feedbacks related to training programs through providing questionnaire form in
order to identify the effectiveness of training (Kelly Veterans, 2016).
COURSE EVALUATION
Name:
Department:
Work Location:
Email:
Phone:
Rate every following question through utilising the chart according to guidelines:
1 2 3 4
Ineffective Somewhat effective Effective Outstanding
In addition to this, give your comments or suggestions if possible.
INTRUCTIONAL DESIGN
1. Are the objectives relevant to skills/knowledge requirement of the job?
2. Is the content relevant?
(Strives for minimalism-doesn't overload the learners)
3.2: Analyse training event
The main motive of evaluation process is to know whether the desired target behind
conducting training and development programs are achieved or not. It can be done through
collecting feedbacks and reviews from the employees in order to find out their satisfaction level
relating to conduction of training programmes (Luthans and et. al., 2010). This evaluation helps
manager to know the benefits received by company after such training programmes which are as
follows:
 Reviews of training and development programmes.
 Helpful in alteration of programmes
 Assist in making decision in an effective manner.
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 Helps in dealing with different issues and problems
 Monitoring different procedures which help in analysing tangible users.
There are two types of methods in order to evaluate which are mentioned as below:
Formative: In this, collecting feedbacks and reviews from employees relating to the
training programs is essentially required through which the manager can able to know the
effectiveness of training programs (Mays, 2010).
Summative: It takes more time and complex in nature which help company in
implementing after execution of training programs.
So, the manager of Sun Court should put their efforts in implementing different process of
assessment through determining accurate data and information in order to make an effective
decision (Heathfield, 2016).
3.3: Review on success of evaluation method
It is important for manager of Sun Court to find out the benefits they received and their
impacts on the performance of an organisation which motivate managers to conduct training
programmes on regular basis. It is necessarily required to find out whether the cost incurred in
the conduction of training programs will be recovered or not. Thus, review on success of
evaluation of training programs helps in determining the issues and problems the employees
faces relating to lack of material, inexperienced professionals, sharing their views and knowledge
etc. in training programmes. Therefore the overall effectiveness will be carefully judged by the
managers and identify the improvements in the skills and capabilities of employees in order to
ensure that the training programmes will be brings beneficial result to them (McKenzie and et.
al., 2012).
TASK 4
4.1: Role of government in training, development and lifelong learning
Government also gives full support to an organisation with a motive of achieving growth
and success so that they contribute more to the GDP of the country. Nowadays government are
focused on organising training programmes to the organisation with the purpose of improving
skills and knowledge of employees working in an organisation. The organisation also with the
help of government has provide some learning and development programs which includes
Marketing relate training through which the employee can bale to know what is going in the
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market. This will help in identifying the needs and their knowledge about productivity. Work on
sales skills are gained through this. It is important for sales employee to know different
techniques about sales so as to increases sales figure. The government of UK had implemented
some employment legislations and laws which must be followed by company if they want to
achieve success in near future. Such laws are equality act, 2010, anti-discrimination act, protect
act, employment act and many more. Through such act, the interest of employees are protected
and help in eliminating the illegal activities occurred at workplace. The government provide
several opportunities to the employees in order to improve their knowledge as well as their
working capabilities. This will all help in enhancing the performance of company which directly
make positive impact on the GDP of country as well.
4.2 The development of competency movement and its impact on private and public sector
Organization
To judge the performance of workers and the quality of work at the workplace, various
performance administration programs are used. Competency oriented program assist
organization and management in judging the competencies, job skills as well as abilities of
employees. After analysing their skills and abilities by the management, duties and roles are
assigned to them based on that.
The concept of Core competence is concerned with employees and their talents,skills and
attitudes. One of the primary component of such core competence is communication skills like
verbal communication skills, the other skills include critical thinking process, time management
and analytical skills. Ability based evaluation is done so that it helps in proper training and
development of the firm. Competency based performance is considered for employees, under this
the employees and employers aims to work together to achieve desired targets and goals for
increasing growth and success of the firm. The efficiency in performance of employees helps
comp[any in various ways for achievement of targets and goals for organization. Another crucial
competence expected from employees are Job competence, it is required for performing various
functions within workplace . When a particular job or work is performed by an individual, it is
said to be job competence. It helps in providing knowledge and with regards to a specific task or
how to perform a particular task within a given period of time that is time bound performance.
The performance of employees helps in effective management and better results for the
organization. It is a win win situation for both employers and employees. When employees carry
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core competencies with them, it builds a strong working environment within the organization
also it boosts competition within employees of organisation to perform well then their peers.
4.3: Contemporary training initiatives introduced by UK government
The UK government also gives their valuable contribution through introducing various
initiatives for the small and medium scale organisation which help them in achieving growth and
success for longer duration. Development of organisation will also make a positive impact on the
economy of the country. Therefore the contemporary training systems need to carried out with a
purpose of achieving growth and capabilities of human resource of both private and public sector
organisation (McMichael, 2011). The UK government thus need to implement corrective actions
in order to develop human resource of an organisation. Some government institutions are there
which are listed below:
 Department of industry and also trade.
 Pension and Work department
 Health and safety department
 Education department
The services they offered to private business organisation are described as below:
 To provide employment opportunities to educated persons.
 To enhance the skills and abilities related with business network with the help of sector
skills council.
 Provide financial help to improve education level through the council of skills and
learning (Mitchell, 2013).
 Give assurance for better work practice through the investors in Public standards.
Therefore there are above some actions and initiatives taken by UK government with the help of
which the Sun Court can improve the skills and knowledge of employees.
CONCLUSION
It has been concluded from the above project report that HRD play a crucial role in the
development of employees which directly make positive impact on the overall performance of an
organisation. Adopting different learning theories and styles such Kolb's learning styles, Honey
and Mumford's style etc. which brings beneficial result to company. It is also require to adopt
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various training methods to their employees and make analysis of such training programmes in
order to find out the effectiveness and improvement in the skills of the employees.
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REFERENCES
Books and Journals
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