Role of Non-Direct Workers in Social Care
Added on 2020-06-06
7 Pages1760 Words123 Views
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Support Work inSocial Care
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Identification of roles of non-direct workers.........................................................................1P2 Interpersonal skills required for non-direct workers..............................................................1TASK 2............................................................................................................................................2P3 Role of non-direct workers in the operation of a team..........................................................2TASK 3............................................................................................................................................3P4 Role of non-direct care workers in maintaining health, safety and security in caringenvironment.................................................................................................................................3P5 Importance of supervision and management in development of non-direct care workers....4CONCLUSION................................................................................................................................4REFERENCES................................................................................................................................4
INTRODUCTIONCaring is regarded as a duty of wide variety of people and not just one individual. It isconsidered that if people will get good support and care then they will be able to get cured moreeasily as they will get emotional, social and physical support which will be very effective. Thisreport will be very helpful in making them happy and satisfied. In NHS there are many peoplewho support activities for caring people (Gaskell, 2010). This report is important to know rolesand responsibilities in social care.TASK 1P1 Identification of roles of non-direct workersSocial care environment are non profit society having some goals to welfare society suchas nursing homes, day care centres,etc. There are many executive and non executive persons inNHS. Executive workers are necessary but at the same time these days role of non executivepersonnel also increases. Executive workers work in front of public, while non executiveworkers supports are the activities of company. Some non director workers are as follows-Driver- There are vehicles used in care homes, so there is requirement of drivers. So theyplay vital role in transporting people as well as material from one place to another.Caterer- These are people who provide assistance in cooking and serving. Hence they areessential part in conducting day to day operations (Harris and Leather, 2011).Office staff- There are various activities such as entertainment, expense relate to dailyroutine, etc. are part of NHS. Hence there is need of administration department whichlook after these activities.Security guard- Security of old age people is important as major issue. So there is need ofsecurity guard in premises.Maintenance- There is need of sweeper, gardener, etc. for maintaining cleaning in carehome. This is important to analyse what steps must be taken to maintain goodsurroundings.P2 Interpersonal skills required for non-direct workersNHS has various activities which required personal and inter personal skills andcompetencies in organisation. Personal skills are inbuilt in person while interpersonal skills canbe learned. Some of the interpersonal skills are:1
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