Request for Courtesy Pickup from Airport to Ritz Hotel Paris

The letter is a routine request to Ritz Hotel Paris to organize and send a courtesy mini-bus to pick up and take the customer and their family from the airport to the hotel. The letter is polite and professional, with a clear subject line and specific details about the booking and flight. The customer expresses their excitement to experience the hospitality of the Ritz Hotel Paris and looks forward to hearing back from the hotel.

E-Mails
Worksheet on Routine Requests - # 2
A routine request, such as a request for information, is one of the most common kinds of writing. A
request is routine when (1) you are not asking a special favour, and (2) you expect your request to be
accepted. In a routine request, it is not necessary to try to persuade your reader because saying ‘yes’ to
your request is a routine part of your reader’s job.
A non-routine request needs to be persuasive and needs to include more support and details.
In order to write a polite request letter, the following guidelines for language should be followed:
Guidelines The language of requests
1. In the first or second sentence, make sure
that you put the main point or subject of the
letter. This will draw the attention of the
reader immediately. Add any further details
for the reader later in the letter as necessary
in order to complete your request.
Here are some ways that routine request
begin:
I am writing in response / regard to …..
I would appreciate …..
I am interested in finding out …..
I recently read an article / saw an advertisement
regarding …… and I would like to know /
receive ….
I am writing to request …..
2. Be polite in the language that you use but do
not use too descriptive or over-elaborate
language.
Here are some phrases to state a request:
I would appreciate it if you could / would …..
Please send me this information as soon as
possible.
Could you send / give me more information
about ….. ?
I would appreciate receiving …..
3. You should consider your style of writing
when you are drafting a letter to someone in
another culture. This is to be closer to the
tone and formality of the writing in that
culture.
4. Say exactly what you want and be specific.
5. Your closing should have a friendly tone in
the last paragraph.
Here are some ways to close the request. The
last sentence does not have to be long.
I look forward to hearing from you.
I look forward to receiving this information.
Thank you for sending us this information.
Thank you.

Routine Request 2
You are writing to the Ritz Hotel in Paris asking them to organise and send a courtesy mini-bus to pick
up and take you and your family from the airport to the hotel. There are 6 of you in total. This is the first
time that you have contacted the hotel since making your reservation a couple of months ago.
Write this routine request in the space provided below using appropriate and professional language and a
specific and clear subject line.
Mail to: [e-mail]
From: Name
Subject: Request for a Courtesy pickup for booking no: 1234
CC:
Dear Sir,
This is in regard to my booking at Ritz Hotel for the period of 12-15 October, 2018. I had made this
booking 2 months in advance and am looking forward to the stay at the world renowned hotel, the Ritz
Hotel in Paris. I am writing to request the management to organize and send a courtesy mini bus to pick
us up from the airport to escort us to the hotel. There are 6 of us and appropriate bookings have been
made at the hotel.
We have read about the commendable hospitality at the Ritz and hence, would like to experience the
same. We would be arriving at the airport at 9:00 am on the 12th of October and or flight number is
2345. It would be a pleasure to experience the pickup service as provided by the hotel and hence, would
ask you to kindly arrange a minibus for us. I hope you receive the letter on a positive note and get back
to us for any additional details.
I look forward to hearing from you.
Regards,
Customer name
Booking ID
Address