Research and Analyse Hotels : Hilton

Research and Analyse hotels

Table of Contents
INTRODUCTION...........................................................................................................................1
Main Body.......................................................................................................................................1
Overview of organization ...........................................................................................................1
Analysis of Brands....................................................................................................................2
Current trends and Innovation.....................................................................................................3
Career opportunities and development .......................................................................................4
Star rating system ......................................................................................................................5
CONCLUSION ...............................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
In the Hospitality industry, it is important to provide quality of services to end -users. At
the national and international level there are various types of organizations which are offering
excellent services. The present report is based on analyze on national and international hotel. At
the local level Doma hotel has been selected which is Australia based hotel chain. On the other
hand, at International level Hilton hotel and Resorts has been selected. In addition, this report
make analysis on Current trends and Innovation followed by both hotel chains hotels.
Main Body
Overview of organization
Following are the overview of National and International Hotels.
Hilton hotel and Resorts
Hilton Hotel and Resorts is global brand, which offers full services of hotel flagship
brand of Hilton. The firm has more than 570 hotels and resorts in more than 85 countries. They
conduct business either owned by or managed by or franchised by independent operators by
Hilton. It is one of the largest hotel group in the world (Hilton Hotels and Resorts, 2017). t its
main customers segment includes all types of people. Firm offers it's services Mid-class to high
class people. Location of the hotel are based on city area and near airports.
The hotel is participates in Hilton Honors and guest loyalty program. Members of the
group, who book directly through Hilton owned channels receive exclusive discount and
amenities such as Wi- Fi , digital check in and key-less entry. Along with all these facilities,
they also offer to select the room of their own preferences by using Honor app. The hotel is also
knows for its best locations and Five star services (Hilton Hotels and Resorts, 2017). Apart, from
its luxury services they also offer services based on the business which includes booked room for
meetings and events.
Doma hotels
It is Australia based local hotel. It provides rooms and suites. Each room offers
Malin+Goetz amenities, Smart TVs and Nespresso coffee machines. Along with these on site,
facilities it includes fine and casual dining, lounge bars,wholefoods cafe, hair salon and virtual
services offices. For meeting and events,they also offer best space (Doma Hotels, 2017). Doma
hotels consists many other facilities such as booking for weeding and restaurants for family. It
main brand includes Ostani bar & restaurant, Hotel Realm . It was awarded in the year of 2012,
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