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Impact of Conflict Management Techniques

   

Added on  2021-02-20

26 Pages5150 Words78 Views
Research Project

Table of ContentsTOPIC:.............................................................................................................................................1INTRODUCTION...........................................................................................................................1Overview of research..................................................................................................................1Background of research...............................................................................................................1Rationale of research...................................................................................................................2Research aim...............................................................................................................................2Research Objectives....................................................................................................................2Research questions......................................................................................................................2Gantt Chart..................................................................................................................................2CHAPTER 2: LITERATURE REVIEW.........................................................................................4Concept of conflict management................................................................................................4Impact of conflict management techniques on productivity and profitability of The BerkeleyHotel............................................................................................................................................4Challenges faced by managers of The Berkeley Hotel in implementing conflict managementtechniques....................................................................................................................................5CHAPTER 3 RESEARCH METHODOLOGY..............................................................................7Chapter 4: Data Findings, Analysis and Discussion .....................................................................10Chapter 5: Conclusion, Recommendations and anticipated Limitations.......................................16Conclusion.................................................................................................................................16Recommendations.....................................................................................................................16Anticipated limitations..............................................................................................................16.......................................................................................................................................................17

TOPIC:“To analyse the impact of conflict management on productivity and profitability oforganisation.” A study on The Berkeley Hotel. INTRODUCTIONResearch is the process of understanding topic in in- depth to provide solution of theproblem. There is requirement of proper understanding regarding completion of research . Thereare many activities which has to be followed for completing research activities and achievingaims and objectives. Research project specification is the legal document which providescomplete information about resources which are required for completing investigation. In thisinvestigation there is discussion about conflict management on performance of the BerkeleyHotel (Bamiatzi and et. al., 2016). Overview of researchConflict management is the process to make strategies for reducing negative effects ofconflicts in organisation. There are many employees at organisation working for achievingorganisational aims and objectives so it is responsibility of managers to make polices to reducepossibilities of conflicts among workers. If workers have conflicts, then there is negative impacton their performance and they are not ready to work in team. This investigation is based onBerkeley Hotel which is five star hotel in London, UK. Background of research The Berkeley Hotel is the association which provides hospitality services to consumerssuch as residing facility, dinning, cab facility, etc. This organisation has good brand imagebecause they are serving with best quality services to consumers as per their preferences. In orderto provide best services, there is requirement of sufficient staff members having knowledgeabout culture, trend of organisation. These days consumers have different choices andpreferences as per reason of staying in hotel (Battilana and et. al., 2015). There are manyemployees working at Berkeley Hotel representing on the basis of organisation in front ofconsumers, so they are responsible to give best services. There are possibilities of conflict amongworkers due to different reasons such as imbalance in incentives, personal issues, etc. so in thisinvestigation, there is discussion about conflict management and its impact on profitability andproductivity of association. 1

Rationale of researchRationale behind conducting this investigation is to understand about importance ofconflict management. With this investigation, researcher is able to understand about differentconflict management techniques and can use for improving productivity and profitability ofassociation. Hence with the help of this topic, researcher can expand business by making positiveenvironment at association. This study assist reader to understand about different tools andtechniques used in research. This topic is new and relevant at organisations, so it is easy tocollect primary data and absolute and relevant outcome can be provided. Research aim“To analyse the impact of conflict management on productivity and profitability oforganisation.” A study on The Berkeley Hotel. Research ObjectivesTo understand the concept of conflict management.To determine the impact of conflict management techniques on productivity andprofitability of The Berkeley Hotel.To identify the challenges faced by managers of The Berkeley Hotel in implementingconflict management techniques. Research questionsDo you understand the concept of conflict management?What is the impact of conflict management techniques on productivity and profitability ofThe Berkeley Hotel?What is the challenges faced by managers of The Berkeley Hotel in implementingconflict management techniques?Gantt ChartGantt chart is the techniques through which time required to conduct research is analysed.There are different activities such as introduction, literature review, research methodology, etc.required to complete investigation and get appropriate recommendations and conclusion. Hencethere is requirement of some specific time can be evaluated. This is the technique through whichgraphical representation is provided with allotted time to conduct study. Hence researcher and2

team mates are aware about completion of investigation and sequence of research activities(Maskell, Baggaley and Grasso, 2016). 3

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