Impact of COVID-19 on Organisational Customer Acquisition and Retention

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Added on 2022/12/26

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This research examines the impacts of Covid-19 on organisational consumer’s retention and acquisition, with a case study on Holiday Inn London. It explores the strategies for improving customer retention after Covid-19 and adopts a descriptive qualitative research method.

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Impact of COVID-19 on Organisational Customer Acquisition and Retention

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