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Training and Development for Consumer Satisfaction in Airline Industry

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Added on  2023-03-24

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This research project aims to evaluate the need of training and development in order to attain consumer satisfaction and loyalty in the airline industry, with a case study on Easy Jets. The objectives include analyzing the efficiency of training and development programs, identifying tools for customer satisfaction, measuring the impact of training activities on customer satisfaction, and evaluating methods to maximize performance and competitive gains for Easy Jet.

Training and Development for Consumer Satisfaction in Airline Industry

   Added on 2023-03-24

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Research Project
EasyJet Ltd.
Training and Development for Consumer Satisfaction in Airline Industry_1
CONTENT
Title
Introduction
Data Analysis
Data Interpretation
Conclusion
References
Training and Development for Consumer Satisfaction in Airline Industry_2
AIM OF PROJECT
To evaluate the need of training and
development in order to attain consumer
satisfaction and loyalty in Airline Firm. A case
study on Easy Jets.
Training and Development for Consumer Satisfaction in Airline Industry_3
INTRODUCTION
Customer Satisfaction are vital components for each business as they
are valuable in order to retain customers who will enhance their
profitability ratios. There are plans developed by firms which are
helpful for them in order to provide value added and quality products to
their potential customers. Training and development activities are
organised by business in order to make workers familiar with the work
environment so they will easily achieve all their targets in desired time
frames. Easy Jet are firms who are dealing in airline industry and they
are focusing on providing quality services in order to establish good
images at market place.
Training and Development for Consumer Satisfaction in Airline Industry_4

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