Significance of Motivation in Increasing Morale of Employees in Hilton Hotels

Research project

Table of Contents
INTRODUCTION.......................................................................................................................................3
LITERATURE REVIEW............................................................................................................................5
METHODOLOGY....................................................................................................................................10
MAIN BODY AND FINDINGS...............................................................................................................12
CONCLUSION.........................................................................................................................................25
RECOMMENDATION.............................................................................................................................25
REFERENCES..........................................................................................................................................26

Title- To study significance of motivation in increasing morale of employees in Hilton
Hotels: Study on Hilton Hotel.
INTRODUCTION
Background of Research
Employee motivation is internal and intrinsic drive to put required efforts towards
performing the work activities. It can be through as willing to expand the energy in context to
attain set objectives. At workplace, employee motivation is necessary in enhancing the employee
performance and sustains them at workplace for longer time period. This is one of the necessary
aspects at workplace that leads to improve department performance as well as organization.
Motivated workers can contribute to higher productivity and enable an organization to achieve
higher output rates. Consider a worker who is not inspired to work (Afsar, Badir and Kiani,
2016). Company will probably use time at desk to surf the internet to enjoy or to find a job. It is
a waste of energy and money. Hilton hotel is global brand of the full hotel services and flagship
of the American multinational hospitality company Hilton. This was founded in year 1919 by
Conrad Hilton. The main focus of this organization is to motivate the staff members at workplace
so that they can perform better and also satisfying the needs and demands of customers. It
appraises the performance of employees and also gives the rewards so that they can be
motivated.
Rational of Research
Current investigation is based on significance of motivation in increasing the employee’s
moral at workplace. It is necessary for the company to focus on motivating the employees in an
organization so that their performance level can be improved and they can focus on increasing
the organizational productivity. Motivating the employees develops negative impact on the
organizational productivity as well as profitability. Through conducting the present investigation,
researcher can able to determine the different factors which are necessary to increasing the
employee’s motivation (Al-Sada, Al-Esmael and Faisal, 2017). Researcher conducts the
investigation from personal and professional context. Researcher conduct the investigation for
personal understanding about the enhance motivation and its importance to an organization. In

the professional context, researcher enhances its analytical skills to conduct the investigation in
future and getting the positive outcomes.
Aim
To assess importance of motivation in inducing and increasing morale of staff in the
Hilton Hotels.
Objectives
 To understand an importance of motivation in an organization.
 To identify challenges faced by organization in increasing the morale of an employees.
 To analyze several theories and models for motivating and enhancing morale of
workforce in the company.
 To recommend corrective measures in overcoming challenges and developing a
motivated or committed environment.
Questions
 Does motivation is important for an organization?
 What kind of issues faced through company in motivating employees?
 Which models and theories company can use to motivating the employees in firm?
 Which corrective Measures Company needs to take to overcome from the challenges as
also creating motivated environment?

LITERATURE REVIEW
Importance of motivation in an organization
According to Sonia Kukreja (2020) the motivation refers to a state of mind within which
conduct towards business objectives is initiated and controlled. They correspond directly to
people's needs. Motivation is a process of view to evaluating through the understanding and
motivation of employees ' needs. Motivator is the strategy used for encouragement of any
company, corporate like pay bonuses, promotion, and more. Management process is mainly
driven through the motivation process, as it generates a willingness to work in way required
through manager within the mind of an employee.
Increase productivity- Motivation as process increases the employee's productivity.
Motivation leads to the employee’s performance and thereby generates the incentive to work at
its best. A successful worker would be more likely than a disheartened employee to work for the
benefit of the company (Bhatti and et. al., 2016).
Assure organizational efficiency- When improving the workers' status in the
organization, motivation plays a significant role. Motivation extinguishes negative behavior
more effectively. The fact that the organization is so favorable enables it to thrive and succeed.
Ensures reactive workforce- An essential characteristic of any productive organization
is adjusting to changing business conditions. An organization needs the broad loyalty and
dedication of its staff, in addition to react effectively to adjustments and to begin to operate
smoothly. It is through the opposition to the organization's proposals for improvements. It
ultimately helps the company to respond to evolving demands effectively (Bradler and et. al.,
2016).
Facilitates direction- The management role is essential and forms a core function.
Motivation is a critical part of the direction as already mentioned. In order for staff to work
completely in accordance with commitments and loyalty, process that includes directing or
making decisions under the plan defined. The steering mechanism is only effective if the workers
are inspired by inspired personnel and manager decides the direction.

Challenges faced by organization in increasing the morale of employees
As per opinion of Jonathan Lister (2020) both management and ground-based staff can
lead to motivational problems at the workplace. Motivation problems vary from insufficient
funds for meeting client targets to a clear lack of appreciation of employer success. Changing
motivational environment would take close attention to recognize and address the root causes of
employee problems. There are some challenges related to enhancing employee’s morale mention
below:
Unclear expectations- A manager who fails to develop clear workplace standards or that
provides inaccurate feedback develops working environments that can lead to motivational
problems. Staff members are feeling lost and unable to achieve recognizable objectives when
employer does not give good examples or correct errors by consistently evaluating job. The
impression that a director has no respect for job achievement may be sent due to a lack of
sufficient input and performance standards. This can intensify motivational issues and intensify
the slower production of workforce (Bro, Andersen and Bøllingtoft, A., 2017).
Lack of Adequate Materials- Inadequate equipment or materials for completing work
can create a motivating workforce issue. Staff members are underrated by the lack of property
management to maintain positive productivity. The problem could be exacerbated and harmed
further by lack of organization’s resources to require new equipment or facilities. It tells workers
that management understand the essence of these tasks and what they need to do to meet
organizational expectations by providing tools to carry out their tasks (Christensen, Paarlberg
and Perry, 2017).
Lack of employee rewards- Staff members want to see rewarded performance beyond
corporate standards. A failure of an incentive scheme, like special monthly acknowledgement,
may lead to a motivating problem at workplace as management is taken for granted by workers
with high productivity. It is possible if workers believe that their pay scale is less than with
employer's standards of work and efficiency. Discouraged employees have decreased morale and