Importance of Talent Management in Reducing Employee Turnover at Marriott Hotel

This research project explores the significance of talent management in reducing employee turnover at Marriott Hotel. It examines the negative impact of high employee turnover on productivity and the role of talent management in addressing this issue. The research proposal includes research questions, objectives, and a literature review.

Research Project

Table of Contents
INTRODUCTION...........................................................................................................................1
P1 A research proposal that clearly defines a research question or hypothesis, supported by a
literature review..........................................................................................................................1
Research aim...............................................................................................................................1
Research objectives.....................................................................................................................1
Research questions......................................................................................................................2
Rationale of research...................................................................................................................2
Understanding regarding the talent management in context of an organisation.........................3
Negative impact of high employee turnover over the productivity of Marriott hotel................3
Role of talent management in reduction of high employee turnover at workplace of Marriott
hotel.............................................................................................................................................4
P2 Examine appropriate research methods and conduct primary and secondary research.........4
TASK 2............................................................................................................................................6
P3 Primary and secondary research using appropriate methods for a business research project
that consider costs, access and ethical issues..............................................................................6
P4 Appropriate analytical tools to analyse research findings and data.......................................8
TASK 3..........................................................................................................................................19
P5 Communicate research outcomes in an appropriate manner for the intended audience......19
TASK 4..........................................................................................................................................20
P6 Reflect on the effectiveness of research methods applied for meeting objectives of the
business research project...........................................................................................................20
P7 Consider alternative research methodologies and lessons learnt in view of the outcomes..20
CONCLUSION AND RECOMMENDATION.............................................................................20
Conclusion.................................................................................................................................20
Recommendation.......................................................................................................................21
REFERENCES..............................................................................................................................22

Title: “To identify the importance of talent management in reduction of high employee
turnover. A study on Marriott hotel
INTRODUCTION
Talent management is refers to the effective process that includes attracting and retaining
high quality employee, enhancing their skills motivating them to improve their overall
effectiveness at working area. One of the main purpose of talent management is to create a
motivated workforce who are capable in putting their best efforts and stay with business
organisation for longer period of time. Mainly, effective management of talent provide
opportunities to company in inviting skilled and talented workforce that contributes in improving
the overall performance level of the company at market place (Collings, Scullion and Caligiuri,
2018). Thus, it is significant for HR manager of company is to provide proper guidance and
training programs to make employee productive and efficient for attainment of their set goals and
objectives in stipulated time frame. In addition to this, talent management is also may assist in
reducing employee turnover of company by retaining them for longer period of time. Current
research is based on Marriott hotel, is one of the famous American multinational diversified
company that operate their business around the world. Company also manage and franchise a
broad portfolio of hotels in order to provide quality services to large number of customers. Along
with this, company also focus on managing their talent to make entire activities of company
more effective and smother as well.
P1 A research proposal that clearly defines a research question or hypothesis, supported by a
literature review
Research aim
“To identify importance of talent management for retaining employees for longer
period of time.” A study on Marriott hotel
Research objectives
 To investigate impact of high employee turnover over the productivity of Marriott hotel.
 To examine the role of talent management in reduction of high employee turnover at
workplace of Marriott hotel.
 To assess the Initiatives of talent management that used by Marriott hotel in order to
retained of top talent at workplace.
1

Research questions
 What are the negative impact of high employee turnover over the productivity of Marriott
hotel?
 What is the role of talent management in reduction of high employee turnover at
workplace of Marriott hotel?
 What Initiatives of talent management that would be use by Marriott hotel in retaining of
top talent at workplace?
Rationale of research
Current investigation is based on the significance of talent management within the
company in reducing employee turnover. This topic provide wider scope to the investigator in
analysing different aspects. By undertaking this research, investigator develop their personal and
professional knowledge to attain career growth. This investigation provide analysis about how
proper management of talent help company in improving their workers performance and also
make them able to execute their task activities in an effective manner (Jang and Kandampully,
2018). With the help of this, company can retain employee and at the same time also reduce
turnover of company. By understanding all these aspects of research, researcher can easily find
appropriate solution to address the specified research questions in an appropriate way.
LITERATURE REVIEW
At the time of carried out an investigation, review of literature considered as an important
section because it provide proper theoretical analysis about the previous studies. It help
investigator in gathering in-depth evaluation towards the research topic that assist in taking right
and accurate decision. By this, researcher can easily draw a valid conclusion and develop a
successful study. Mainly, it is based on the different research questions develop by researcher to
make proper analysis. This can be beneficial in providing proper answers and solution on the
basis of determined research questions.
Negative impact of high employee turnover over the productivity of Marriott hotel
According to Markovich, (2019), high employee turnover is one of the major issue that
company have faced. It affect the employees and organisational performance in negative manner
by reducing their performance level at working area. One of the main reason of high employee
turnover is lack of employee engagement with business organisation. As there are some major
negative impact of high employee turnover are as follows:
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 Low workplace morale: High employee turnover may also reduce workers performance
as they get demotivated towards their job roles. Due to low employee morale , workers
fail in performing well as working area. For attainment of their goals and objectives.
 Poor performance: In business organisation, employee get affected through high turnover
of workers. This will develop negative working environment that affect the employee
efficiency level towards the company and its goals as well.
Role of talent management in reduction of high employee turnover at workplace of Marriott
hotel
According to Cobb, (2012), talent management play a significant role in business
organisation as it help HR manager in retaining employees for longer period of time. The main
focus of managing talent is to reducing the possibilities of employee turnover. With the help of
proper talent management company can enhance their productivity level. In this regards, there
are some major role of talent management in reducing high employee turnover:
Increase employee engagement: Proper management of skilled and talented workforce,
manager can easily improve workers engagement as they are connected with organisation
activities. High employee engagement may assist in retaining workers and at the same time also
reduce the employee turnover.
Build brand reputation: It is significant for business organisation to manage their talent
because it may support in developing organisation performance. This is possible by making
employee efficient and productive so that they can easily accomplishing all the set goals and
objectives in an appropriate manner. With the assistance of this, company can enhance their
brand image and also established its competitive image at market place.
P2 Examine appropriate research methods and conduct primary and secondary research.
RESEARCH METHODOLOGY
Research methodology is consider as an important process of collecting, analysing and
interpretation data that may assist in improving the possibilities of attaining reliable outcomes at
the end of the investigation. It includes various methods and techniques that can be applied by
researcher to gather accurate information. This is the reason that, investigator is responsible for
using an appropriate one so that each and every activity of study can be easily completed without
any kind of issue and obstacles.
3

 Choice of data: There are various choices that being used by researcher to undertake a
research project in an effective manner. Quantitative and qualitative are two type of
research methods that help investigator in gathering data and information to draw a valid
conclusion at the end of the investigation (De Boeck, Meyers and Dries, 2018). In order
to carried out current investigation, researcher will used quantitative research method as
it used to gather measurable data that contributes in taking right and accurate judgement
within the study. Along with this, data is collected from polls, questionnaire, surveys and
many more. With the assistance of this, investigator can easily draw a valid conclusion.
 Research philosophy: It is refers to the beliefs in which data should be gathered,
evaluated and interpretation data on the basis of specified research topic and area as well.
Mainly, it is classified on the basis of two methods such as interpretivism and positivism
research philosophy. Both methods are effective as it help in gathering reliable data that
contributes in attaining favourable end results within the research (Collings and Isichei,
2018). As per current investigation, positivism research philosophy will be applied
because it is based over the factual knowledge that acquire with the help of observation.
One of the main advantage of using this method is that it provide valid information that is
based over the scientific assumptions.
 Research approach: In an investigation it is related with the specific plan and procedure
that help research in collecting as well as analysing data. It also includes several
decisions that needs to be taken by investigator within the research to draw a reliable
conclusion within the research. It divided into two approaches such as inductive and
deductive research approach. As selection of research approach is based on nature of
research and its research problem as well. For current investigation, deductive research
approach will be used by investigator as it may assist in collecting quantitative
information that support investigator to take right judgement at the end of the
investigation.
 Research design: It is refers to the strategy that researcher have select to evaluate and
undertake entire activities of study in coherent and logical way. As the main focus of
researcher is to effectively address the research problem. Along with this, it is also
provide a blueprint to the investigator to collect, measure and measure data in order to
take reliable results within the study. Research design classified on the basis of different
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methods including descriptive, experimental and exploratory. In this, descriptive research
design will be applied because it help in gathering detailed and measurable information
towards the research topic.
 Data collection: Gathering reliable data, there are various sources that can be implement
by research within an investigation (Glaister And et. al., 2018). This is the reason that,
researcher is responsible for selecting an appropriate one so that valid conclusion can be
easily drawn. As, there are two methods of data collection such as primary and secondary
method. Both are effective to undertaking the research and collecting accurate
information. In addition to this, primary method of data collection is effective in which
researcher gather data directly from respondents in order to understand their view points.
It includes various sources such as questionnaire, survey, observation, interview and
many more. On the other side, secondary method is also help researcher in gathering
detailed analysis on the basis of developed research questions to address the specific
research problem. In this, investigator gather data from different sources such as books,
articles, journals, magazines and many more (van den Broek, Boselie and Paauwe, 2018).
With the help of these, research easily acquires authentic and accurate information to
draw a valid judgement within the research activities to make it more successful.
 The advantage of primary research method is that it increases reliability of credentials
and data of the research.
 The disadvantage of primary research is it is time consuming and expensive.
 The advantage of secondary research is it is easy to collect information for conducting
research in an appropriate manner.
 The disadvantage of this research, the information collected through this source is not
authentic.
 Research sampling: It is an important process of selecting a right sample size from the
larger population with the aim of gathering authentic information by understanding their
view points towards the research theme. In this, there are two type of sampling technique
including probabilistic and non-probabilistic. Under this investigation, probabilistic
sampling has been applied by investigation in which sample size will be selected
randomly and also provide them equal chances to be selected for sharing their view
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points. By using this, researcher select 20 respondents as a sample size who are
employees of company and also have enough knowledge about the research topic.
TASK 2
P3 Primary and secondary research using appropriate methods for a business research project
that consider costs, access and ethical issues
Research ethics: It is significant for researcher to complete entire research activities in
an ethical manner so that chances of occurring issue can be easily eliminated. For this,
investigator also responsible for following all the ethical principles related with confidentiality,
consent form, dignity and many more. All these are crucial for investigator to focus at the time of
collecting information and carry out research activities (Stewart and Brown, 2019). With the
assistance of this, researcher can complete investigation in successful way without any kind of
issue and obstacles.
P4 Appropriate analytical tools to analyse research findings and data
Frequency distribution table
Q1) Are you aware about the concept of talent management? Frequency
a) Yes 15
b) No 5
Q2) According to you, does proper management of talent in crucial for
company?
Frequency
a) Yes 18
b) No 2
Q3) In what manner, talent management put their impact over the
company performance?
Frequency
a) Yes 15
b) No 5
Q4) What is the role of talent management in reducing high employee
turnover at workplace of Marriott Hotel?
Frequency
6

a) Retaining finest talent 6
b) Accomplishment of vision 5
c) Better decision making 6
d) Builds up company's reputation 3
Q5) As per your point of view, what are the negative impact of high
employee turnover on the productivity level of Marriott Hotel?
Frequency
a) High cost 8
b) Low employee morale 5
c) Poor performance 4
d) Management frustration 3
Q6) What kind of initiatives would be use by Marriott Hotel to manage
their talent at working area?
Frequency
a) Maintaining individual identity 9
b) Recognition and Reward 6
c) Providing opportunities 3
d) Training and development 2
Q7) Does talent management help Marriott Hotel in retaining employee
for longer period of time?
Frequency
a) Yes 15
b) No 5
Q8) As per your view points, what makes a good talent manager to
effectively manage or handle their finest workforce?
Frequency
a) Strong commitment to relationship building 8
b) Emphasis on listening and learning 7
c) Problem solving attitude 3
7

d) A positive behaviour with employees 2
Q9) What are the main key areas that Marriott hotel can includes at
the time of managing talent at working environment?
Frequency
a) Strategic employee planning 9
b) Performance management 5
c) Compensation 3
d) Learning and motivating 3
Theme 1: Aware about the concept of talent management.
Q1) Are you aware about the concept of talent management? Frequency
a) Yes 15
b) No 5
8

Interpretation: Talent management is defined as a significant activity of business that help in
organising and getting the right talent at workplace. It is also help in providing them
opportunities to develop their optimal capabilities. Basically, it is refers to the effective process
that support business organisation in managing the ability, competency and power of workers
within the business organisation. In this, the main focus of HR manager in providing proper
assistance and guidance to make them enough productive. By this, employees can easily perform
their task activities and attain their set goals and objectives in a stipulated time frame. In this
context, 15 people are aware about the concept of talent management and rest of 5 participants
are not familiar about the talent management and its impact over the company performance.
Theme 2: Proper management of talent in crucial for company.
Q2) According to you, does proper management of talent in crucial for
company?
Frequency
a) Yes 18
b) No 2
Interpretation: Talent management play a significance role in the business activities as it
contributes in managing the crucial assets of company i.e. its employee. This is the reason that
company should make the efforts to manage their workers effectively. In this, organisation also
provide support to workers in development of their skills and capabilities. With the help of this,
9

company can easily retain their workers for long period of time. In this context, 18 participants
agree with this statement as they think that proper management of of talent may support
company in enhancement of their performance level. On the other hand, remaining 2 people are
not agree with this theme.
Theme 3: Talent management put their impact over the company performance.
Q3) In what manner, talent management put their impact over the
company performance?
Frequency
a) Yes 15
b) No 5
Interpretation: In order to attain competitive edge, management of talent is crucial for company
because it help in eliminating the possibilities of arising issue of conflict among workers.
Mainly, it focus on influencing, encouraging and motivating employees towards the specific job
role. This can be beneficial in making workforce more productive and efficient so that they can
easily attain their targets. In this context, 15 out of 20 respondents share their view points that
talent management put positive impact on organisation performance because HR manager focus
on improving employee engagement. With the help of this, business can easily acquire new
opportunities for expanding their business activities at global level. On the other hand, rest of 5
participants are not familiar with this theme.
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Theme 4: Role of talent management in reducing high employee turnover at workplace of
Marriott Hotel.
Q4) What is the role of talent management in reducing high employee
turnover at workplace of Marriott Hotel?
Frequency
a) Retaining finest talent 6
b) Accomplishment of vision 5
c) Better decision making 6
d) Builds up company's reputation 3
Interpretation: As per preceding graphical representation it can be evaluated that talent
management is refers to the crucial procedure in which organisation attract and invite talent
workforce for attainment of their set targets in stipulated time frame. Skilled and talented
employees are always beneficial for company in accomplishing competitive success at market
place. In this, 6 out of 20 participants share their view point that talent management help in
retaining finest talent within the company that may assist in developing positive brand image.
Along with this, 5 respondents give their view point that it also help in accomplishment of all the
set vision of business organisation. In addition to this, 6 people said that effective management
of talent also beneficial in decision making activities of company. On the other side, rest of 3
11

participants said that it also may contributes in building positive and competitive reputation
through which organisation can attain higher success at market place.
Theme 5: Negative impact of high employee turnover on the productivity level of Marriott
Hotel.
Q5) As per your point of view, what are the negative impact of high
employee turnover on the productivity level of Marriott Hotel?
Frequency
a) High cost 8
b) Low employee morale 5
c) Poor performance 4
d) Management frustration 3
Interpretation: High employee turnover is one of the major issue for company in which workers
get dissatisfied with company ad their job role. Due to this, workers leave the company that may
increase the employee turnover rate of business. In this context, there are some negative impact
of high employee turnover over the organisational productivity level. As, 8 people think that high
cost of the company is major impact of high employee turnover. Along with this, 5 participants
said that it also reduce employee morale at working area as they fail in attaining their targets.
Furthermore, 4 respondents share their opinion that high employee turnover also reduce workers
12

performance at work station because of their poor performance. On the other hand, remaining 3
participants think that management frustration is a major negative impact of high employee
turnover in which employees and manager are fail in managing positive relation. All these are
reduce the overall performance of company.
Theme 6: Initiatives would be use by Marriott Hotel to manage their talent at working area.
Q6) What kind of initiatives would be use by Marriott Hotel to manage
their talent at working area?
Frequency
a) Maintaining individual identity 9
b) Recognition and Reward 6
c) Providing opportunities 3
d) Training and development 2
Interpretation: It is crucial for business organisation to manage their workforce with the aim of
developing their performance level. For attaining the same, manager of business organisation
also implement some initiatives that support them in handling their talent. In this, 9 people think
that maintaining individual identity is an effective initiative that taken by company to provide
assistance to employees in executing their task activities. Along with this, 6 participants share
their view point that providing recognition and effective reward to workers is also help in
13

developing employee performance. 3 respondents said that providing opportunities to workers in
improving their career growth within the company. On the other hand, 2 people give their
opinion that providing training and development is also help in improving employees abilities to
put their best efforts for attainment of all the set goals and objectives in allotted period of time.
Theme 7: Talent management help Marriott Hotel in retaining employee for longer period of
time.
Q7) Does talent management help Marriott Hotel in retaining employee
for longer period of time?
Frequency
a) Yes 15
b) No 5
Interpretation: From the above mentioned graph it has been analysed that talent management is
consider as an important process that help in motivating as well as retaining workers within the
company. In this, manager of the company focus on inviting skilled employees who are able to
execute allotted task and activities. This will directly contributes in reducing employee turnover
and at the same time also improve its overall performance at market place. In relation to this, 15
out of 20 people give their views that proper management of talent may also support company in
retaining employees and also reducing overall employee turnover. On the other side, remaining 5
participants said that sometime talent management does not retain workers at working area.
14

Theme 8: Qualities to make good talent manager to effectively manage or handle their finest
workforce.
Q8) As per your view points, what makes a good talent manager to
effectively manage or handle their finest workforce?
Frequency
a) Strong commitment to relationship building 8
b) Emphasis on listening and learning 7
c) Problem solving attitude 3
d) A positive behaviour with employees 2
Interpretation: Manager play an important role in business organisation in managing skilled and
talented workforce. This is the reason that manager needs to improve their abilities and
capabilities to effectively manage their employees. As 8 participants think that manager have
strong commitment to relation building between employees so that they can easily communicate
with them. Along with this, 7 people said that emphasis on listening and learning is also an
appropriate quality of manager through which they can understand about employees
requirements at working area. 3 respondents give their views that manager needs to have
problem solving behaviour so that they can resolve employees issues and any kind of quires.
Apart from this, remaining 2 answering share their opinion that manager is responsible to have a
15

positive behaviour with their employees so that they can easily communicate with them and at
the same time also manage finest talent at work place.
Theme 9: Main key areas that Marriott hotel can includes at the time of managing talent at
working environment.
Q9) What are the main key areas that Marriott hotel can includes at the
time of managing talent at working environment?
Frequency
a) Strategic employee planning 9
b) Performance management 5
c) Compensation 3
d) Learning and motivating 3
Interpretation: At the time of managing talent within the company, it is significant for manager
to determine the area that support in improving talent management at working area. In this
regard, 9 out 20 people give their views that strategic employee planning is crucial that help in
evaluating as well as setting specific job role on which workers are performs. Along with this, 5
participants think that performance management of employee is also help in managing workforce
at workplace. 3 respondents said that work on compensation is also effective in talent
management as it assists in improving employee performance. On the other side, rest of 3
16

participants share their view point that providing better learning and motivating activities to
employee is help in making them more productive towards their job roles.
TASK 3
P5 Communicate research outcomes in an appropriate manner for the intended audience
Nowadays, talent management and the activities related to the same has become one of
the integral parts of and organisation. It is an approach majorly use by the department of human
resources for attracting and retaining eligible employees. Current investigation is based on the
importance of talent management in reduction of high employee turnover. It is one of the
significant responsibilities of HR and leader to provide proper guidance to workers so that they
can easily execute their task activities in an effective manner. Mainly, management of talent
within the company is help in developing overall performance by managing positive relation
among workers. In addition to this, training and development is one of the significant ways for
managing talent in which workers are develop their skills and knowledge as per their specified
roles and responsibilities. This will directly contribute in increasing the productivity level of
company and at the same time also reduce the employee turnover. Along with this, talent
management is also playing a significant role in reducing employee turnover by motivating as
well as influencing workers to improve their overall performance level. For attaining the same,
company take various initiatives such as providing proper training and development activities,
provide growth opportunities, rewards and many more. All these are directly contributing in
improvising employee performance and at the same time also make them productive at working
area. With the assistance of this, company can retain their workers for longer period of time.
As an overview outcome, the report is providing with an insight about talent management
and how effectively it is increasing the performance of the company. For example, the role of
talent management in reducing the rate of employee turnover determined through the responses
of respondents where, retaining finest talent and better decision making is the prime role
performed by the talent management. However, along with the benefits, talent management
brings certain negative outcomes like increase in costing even after predetermining the budget,
low morale rate of employees, poor performance and so on. Furthermore, there is a requirement
of taking certain initiatives so that the activities of talent management can be taken care off
properly. For example, maintaining the identity of an individual, recognising the efforts of an
17

individual and reward the same accordingly and many more. Moreover, the entire action can be
done through strategic planning. This can be done if the company knows its employees very well
and shows efforts in fulfilling the objectives of employee.
TASK 4
P6 Reflect on the effectiveness of research methods applied for meeting objectives of the
business research project.
I am grateful to take opportunity to carried out an investigation on the basis of important of talent
management in reducing the employee turnover of the company. As a researcher, I feel glad
because this project gave me lots of assistance and knowledge that how to gather data and
execute research activities. Conducting a research is always a great deal because it helps in
enhancing the existing knowledge and provide with an opportunity to explore the unexplored
things. In context with this research, although I was aware about talent management and its
related concepts, but indulging deep into this research enhanced my knowledge. For example; it
provided me with various strategies that can be used by the company for attracting better talents
towards the organisation. In this research, I have used various methods and techniques to gather
reliable data and information. Along with this, I used primary method of data collection in which
structured questionnaire is developed to gather first hand information from selected respondents.
At the time of carried out research activities, I have face various issues and obstacles that put
negative impact over the end results of the investigation. In this, issues are related with
insufficient time and cost through which I have face issue at the time of collecting information
on the basis of research topic. In order to manage all these issues, I have developed Gantt chart
that includes various activities that performed in undertaking research. With the help of this, I
have easily complete entire research activities in an effective manner.
Alternative methodology
In addition to this, as an alternative research methodology, interview is considered as an
effective method for collecting data about the research questions. Interview, mostly includes one-
on-one conversation help in getting an overview about the ideas and thoughts possessed by an
individual. The process of interview, opens a board area of discussion where each and every
question can be analysed through in-depth processes. In this, investigator asked various questions
from the selected respondents in order to understand their view points about the research topic.
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However, interview was my alternative option and the main reason was because of the time
taken by the process. Along with this, it assists researcher in explaining, better understanding,
and exploring the perspectives, behaviour, emotions, phenomena, and so on of research subjects.
Survey questionnaire are typically open-ended in order to elicit detailed information. One of the
main advantages of using this method is that it is cost effective and also less time consuming. It
allows interviewers to be more flexible. The discussion receives a higher response rate than
postal questions, and persons who are unable to read or write also can respond to questions. As a
researcher I have improved my research skills that helped me in undertaking future research
along with authentic information about research topic. Taking less time for completing future
research is an opportunity for me that provide assistance in drawing a valid conclusion at the end
of the study.
CONCLUSION AND RECOMMENDATION
Conclusion
From the above mentioned the researcher can be summarised at the talent management
plays an important role where it attract potential employees to contribute the skills and
knowledge for better level of work experience. Mainly the proper management of talent is also
beneficial to reducing the high employee turnover by turning workforce for longer period of
time. It is the main advantage of manager workforce is to develop a positive and healthy working
environment where employees can generate best efforts for attend this target and stipulated time
frame. Apart from it HR manager responsible for Major focusing workers performance at the
same time it also provide them proper systems in executing the actors activities within the
effective way. Therefore this practice of talent management can provide more benefits to
employees in their performance as well as their productivity increases and various programs like
training and development into engagement performance appraisal etc. These are one of the most
deliver more productive in employee performance and reduce the employee turnover effectively.
Recommendation
As per preceding research, it is recommended that manager of company is responsible for
managing skilled and talent workforce by providing them better guidance sand assistance to
attain their targets. Company should focus on recruiting right and talented employees to fulfil the
vacant position. This can be contributes in developing positive working environment in which
19

workers give their best efforts for completing their allotted task and activities. Along with this,
manager of business organisation should provide better training and development programs,
compensation and rewards, other benefits and many more. These are support in improving
employees performance and efficiency level at working area. With the help of this, company
improve their competitive brand image and at the same time also reduce high employee turnover.
In addition to this, manager needs to focus on developing some area within their job roles as they
tries to keep their positive behaviour with employees, always ready to solve employees problem,
focus on managing positive relationship with workers. By this manager can easily make
employees more productive and able to attain their all the predetermined goals and sustain within
the company for longer period of time.
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44(5). pp.1766-1792.
Archimi, C. S. and et. al., 2018. How perceived corporate social responsibility affects employee
cynicism: The mediating role of organizational trust. Journal of Business Ethics.
151(4). pp.907-921.
Wan, Q. and et. al., 2018. Effects of work environment and job characteristics on the turnover
intention of experienced nurses: The mediating role of work engagement. Journal of
Advanced Nursing. 74(6). pp.1332-1341.
Online
Markovich, M., 2019. The Negative Impacts of a High Turnover Rate. [Online]. Available
through:<https://smallbusiness.chron.com/negative-impacts-high-turnover-rate-20269.html>.
Cobb, A., 2012. Using Talent Management to Reduce Employee Turnover. [Online]. Available
through:<https://www.hotelexecutive.com/newswire/39999/using-talent-management-to-reduce-
employee-turnover>.
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APPENDICES
DATA COLLECTION
Questionnaire
Q1) Are you aware about the concept of talent management?
a) Yes
b) No
Q2) According to you, does proper management of talent in crucial for company?
a) Yes
b) No
Q3) In what manner, talent management put their impact over the company
performance?
a) Yes
b) No
Q4) What is the role of talent management in reducing high employee turnover at
workplace of Marriott Hotel?
a) Retaining finest talent
b) Accomplishment of vision
c) Better decision making
d) Builds up company's reputation
Q5) As per your point of view, what are the negative impact of high employee turnover on
the productivity level of Marriott Hotel?
a) High cost
b) Low employee morale
c) Poor performance
d) Management frustration
Q6) What kind of initiatives would be use by Marriott Hotel to manage their talent at
working area?
a) Maintaining individual identity
b) Recognition and Reward
c) Providing opportunities
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d) Training and development
Q7) Does talent management help Marriott Hotel in retaining employee for longer period
of time?
a) Yes
b) No
Q8) As per your view points, what makes a good talent manager to effectively manage or
handle their finest workforce?
a) Strong commitment to relationship building
b) Emphasis on listening and learning
c) Problem solving attitude
d) A positive behaviour with employees
Q9) What are the main key areas that Marriott hotel can includes at the time of managing
talent at working environment?
a) Strategic employee planning
b) Performance management
c) Compensation
d) Learning and motivating
Q10) Recommended the alternative ways that can be applied by company to retain their
talented workforce.
Research Ethics approval form
All students conducting research activity that involves human participants or the use of data
collected form human participants are required to gain ethical approval before commencing their
research. Please answer all relevant questions and note that your form may be returned if
incomplete.
For further support and guidance please see your respective Unit Tutor:
Before completing this form, we advise that you discuss your proposed research fully with your
unit tutor. Please complete this form in good time before your research project is due to
commence.
Section 1: Basic details:
Project title: “Importance of talent management in reduction of high employee turnover.”
Student name:
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Student ID number:
Programme:
College Name:
Intended research start date: 30 Dec 2020
Intended research end date: 30 May 2021
Section 2 Project summary
Please select all research methods that you plan to use as a part of your project:
 Interviews Yes No
 Questionnaires Yes No
 Observations Yes No
 Use of personal records Yes No
 Data Analysis Yes No
 Action Research Yes No
 Focus Groups Yes No
 Others (Please specify) :
Section 3: Participants
Please answer the following questions, giving full details where necessary.
Will your research involve human participants?
Who are the participants? Tick all that apply:
Ages 12-16: Young people aged: 17-18 Adults:
How will participants be recruited (identified an approached)?
By using probabilistic sampling method researcher recruit 20 participants.
Describe the processes you will use to inform participants about what you are doing:
e-mail, written and oral presentation.
How will you obtain consent from participants? Will this be written? How will it be made clear
to participants that they may withdraw consent to participate at any time?
Through email, consent form will be obtaining from participants in written format.
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Studies involving questionnaires: will participants be given the option of omitting questions that
do not wish to answer?
Yes No
If no, please explain why below and ensure that you cover any ethical issues arising from this
Studies involving observation: Confirm whether participants will be asked for their informed
consent to be observed.
Yes No
Will you debrief participants at the end of their participation (i.e give them a brief explanation of
the study)?
Yes No
Will participants be given information about the findings of your study? (This could be a brief
summary of your findings in general)
Yes No
Section 4: Data Storage and Security
Confirm that all personal data will be stored and processed in compliance with the Data
Protection Act (1998)
Yes No
Who will have access to the data and personal information?
During the research: Researcher
Where will the data be stored? In computer system
Will mobile devices such as USB storage and laptops be used
Yes No
If Yes, please provide further detail
ls:
After the research:
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Where will the data be stored?
How long will the data and records be kept for and in what format?
Will data be kept for use by other researchers? Yes No
Section 5 : Ethical Issues
Are there any particular features of your proposed work, which may raise ethical concerns? If so,
please outline how you will deal with these:
It is important that you demonstrate your awareness of potential risks that may arise because of
your research. Please consider/address all issues that may apply. Ethical concerns may include,
but are not limited to the following:
 Informed consent.
 Potentially vulnerable participants.
 Sensitive topics
 Risk to participants and /or researchers
 Confidentiality/anonymity
 Disclosures/ limits to confidentiality
 Data storage and security, both during and after the research (including transfer, sharing,
encryption, protection).
 Reporting
 Dissemination and use of your findings.
Section 6: Declaration
I have read, understood and will abide by the institution’s Research and Ethics Policy:
Yes No
I have discussed the ethical issues relating to my research with my Unit Tutor:
Yes No
I confirm that to the best of my knowledge:
The above information is correct, and this is a full description of the ethical issues that may
arise in the course of my research
Name: Date:
Please submit your completed form to your supervisor and also attach to the Research
Proposal when submitting to Turnitin.
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