Application of Talent Management in Service Industry

Research Form

Research Proposal Form
Student Name: ______________________ Student ID: ____________
Centre Name: _____________________
Tutor: ________________ Date: ___________________
Unit: ____________________
Proposed Title: “Application of talent management in service industry as strategic
approach on productivity and enhancing business success”
Section One: Title, objective, responsibilities
Title or working title of the research project (in the form of a question, objective or
hypothesis)
Research Aim:
To ascertain the significance and benefits gain by organisation by effectively managing
talent at workplace. A case study of Sheraton Hotel.
Research objectives (e.g what is the question you want to answer? What do you want to
learn how to do? What do you want to find out?):
Research objectives
 To understand the concept and role of talent management in a hospitality sector.
 To determine the significance of talent management in the overall performance of the
business entity.
 To identity the benefits gain by hospitality sector by managing talent in an effective
manner at workplace.
Research questions
 What is the concept and role of talent management in a hospitality sector?
 What are the significance of talent management in the overall performance of the
business entity?
 What are the benefits gain by hospitality sector by managing talent in an effective
manner at workplace?
Section Two: Reasons for choosing this research project

Reasons for choosing the project (e.g links to other subjects you are studying, personal
interest, future plans, knowledge/skills you want to improve, why the topic is important):
It is said that the primary reason behind selecting the topic is researchers self interest towards the
talent management as this is one of the most emerging topic at present across the whole
worldwide. Whereas another purpose for finalising this project is to improve self knowledge,
skills and understanding so that the whole research can be concluded in an effective manner and
assist in attaining opportunities in near future related to the same.
Section Three: Literature sources searched
Use of key literature sources to support your research question, objective or hypothesis:
Concept and role of talent management
As per the opinion of Branson, 2018, it has been said that there are ample number of functions
which needs to be done by HR manager in an organisation so that they can create positive
atmosphere and attain goals and objectives of the company in an effective manner. Talent
management define as a company’s commitment in order to hire, recruit, develop as well as
retain talented staff members within the workplace. It is a procedure of examining skills,
knowledge and capabilities of employees and manages them so that the goals and objectives of
the company can be attained. Therefore, it has been concluded that, talent management is one of
the most beneficial and useful term mainly adopted by each and every HR manager. This is an
ongoing, continuous and systematic process with the help of which organisation can easily retain
their skilled and talented staff members for a longer period of time. Moreover, it has been also
analysed that all goals and objectives are to be achieved properly. This is done by using
considering the appropriate applications of talent management. Also, decision making is to be
done in proper manner during the process of TM.
Significance of talent management in the overall performance
On the basis of views of Landy and Conte, 2016 it has been said that by adopting or
implementing talent management at the workplace, human resources resource manager will be
able to create positive working environment by retaining, hiring and recruiting new talent at the

competitive environment. It is very important for each and every organization to retain their
talented staff members for a longer period of time so that they can effectively produce favourable
outcomes and develop strong reputation at the competitive marketplace. Talent management is a
continuous and systematic process with the help of which human resource manager of a business
entity can easily perform their work at the organization and retain skilled and talented staff
members for longer duration.
Benefits gain by hospitality sector by managing talent in an effective manner at workplace
On the basis of view point of Clark, 2017, it has been said that talent management includes
various challenges along with benefits and advantages. By implementing talent management
practices at the workplace in an effective manner, it has been concluded that managers get
various benefits which leads towards the attainment of organizational goals and objectives in an
appropriate manner. Some of the benefits gain by hospitality industry by effectively managing
talent at their workplace are going to be discussed as follows:
 Employee motivation- With the assistance of effective implementation of talent
management, managers of the organisation motivate their staff members on a regular
basis. It is very essential for employees to feel motivated and encouraged so that they can
produce high quality products and services in an effective manner.
 Attract talent- Another benefit is that effective implementation of talent management
strategies can easily attract large number of new candidates towards the organization.
Along with this, it has also been said that by managing talent at workplace in an effective
manner managers will be able to create awareness at the marketplace which attracts large
number of people towards the company.
Section Four: Activities and timescales
Activities to be carried out during the research project (e.g
research, development and analysis of ideas, writing, data
collection, numerical analysis, tutor meetings, production of
final outcome, evaluation, writing the report):
Aim & objective
Review of literature
How long this will take:
10 days