Importance of Talent Management in Enhancing Employee Performance

This research project focuses on the importance of talent management as a strategic approach in enhancing employee performance. It explores the role of strategic approaches to talent management within a hospitality organization, the importance of talent management in improving employee engagement, and the challenges faced by Hilton hotel in managing their workforce. The research methodology includes quantitative data analysis and interpretation. The study aims to provide recommendations for alternative research methodology and ways to improve performance within the industry.

Research Project

Table of Contents
INTRODUCTION...........................................................................................................................1
LITERATURE REVIEW................................................................................................................2
Role of strategic approaches to talent management within the company...................................2
Importance of talent management in in improving employee engagement at working area of
business. .....................................................................................................................................2
Challenges faced by Hilton hotel while managing workforce at working area..........................3
RESEARCH METHODOLOGY.....................................................................................................3
DATA ANALYSIS AND INTERPRETATION.............................................................................4
RESEARCH OUTCOMES............................................................................................................14
REFLECTION AND RECOMMENDATION FOR ALTERNATIVE RESEARCH
METHODOLOGY........................................................................................................................15
Reflection..................................................................................................................................15
Alternative research methodology............................................................................................15
CONCLUSION .............................................................................................................................15
RECOMMENDATION.................................................................................................................16
REFERENCES..............................................................................................................................17
REFERENCES..............................................................................................................................19

Title: To determine the importance of talent management as a strategic approach in
enhancing employee performance.
INTRODUCTION
Talent management is an activity or process that used by company to hire as well as
retain top talent to ascertaining the vacant position within the business organization. In this, the
main focus of this activity is to recruiting skilled and capable employees so that they can perform
their best to accomplishing their targets (Mensah, 2015). In context of this, there are some
strategic approaches such as effective selection process, performance assessment, best
compensation and rewards that implement by hospitality industry to manage their workforce.
With the help of this, company can easily invite as well as retain capable workers that may
reduce the employee turnover. Current research is based on Hilton hotel, is a famous global
brand that provide hospitality services to its customers as per their requirements. The main focus
of this company is to effectively manage talent that contributes in improving overall performance
of employees and organisation as well.
Research aim
“To determine the importance of talent management as a strategic approach in
enhancing employee performance”. A study on Hilton hotel.
Research objectives
 To identify the role of strategic approaches to talent management within a hospitality
organisation.
 To examine the importance of talent management in improving employee engagement at
working area of business.
 To determine the challenges which faced by Hilton hotel at the time of managing talent
within the hospitality industry.
Research questions
 What is the role of strategic approaches to talent management within a hospitality
organisation?
 What is the importance of talent management in improving employee engagement at
working area of business?
 What are the challenges which faced by Hilton hotel at the time of managing talent
within the hospitality industry?
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Rationale of research
The main reason behind selecting this research is to analyse the importance of talent
management that support in improving the quality performance of workers at working area.
Along with this, it also helps investigator to enhance their skills and knowledge towards the
research topic. Along with this, it also provides support or direction to investigator in developing
depth analysis on the basis of particular research topic. This will directly contribute in providing
reliable and valid outcomes at the end of research. By this whole research can be undertaken in
successful manner.
LITERATURE REVIEW
Role of strategic approaches to talent management within the company
According to Al Ariss, Cascio and Paauwe, (2014), strategic approaches to talent
management play a significant role in developing as well as motivating workforce towards the
set targets. This can be contributes in improving the performance level of company by retaining
employees for longer period of time. In context of this, there are some effective strategic
approaches like performance assessment that help in analysing the workers productivity towards
the organisational goals and objectives. Along with this, effective selection process also consider
as an effective way that support in increasing skills and knowledge of employees that help in
accomplishing all the set goals and objectives in stipulated time frame. All these are directly
contributes in managing the talent and at the same time also reduce employee turnover.
Importance of talent management in in improving employee engagement at working area of
business.
As per the view point of Oladapo, (2014), management of talent is significant for
company as it help in increasing overall productivity level. With the help of this, firm can easily
make strong workforce that contributes a lot in attaining success at working area. This will
support in increasing profitability level of company at market place. As there are some
importance of talent management like it help in inviting top talent, retain them for longer period
of time. It directly contributes in improving business performance by reducing its employee
turnover. Along with this, proper management of talent is also support in making employee
engaged and efficient towards the organisational goals that assist in developing positive working
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environment wherein employees perform their best. This will directly contributes in achieving
competitive success at global level.
Challenges faced by Hilton hotel while managing workforce at working area
According to Kontoghiorghes, (2016), while managing workforce, organisation face
various issues and challenges that negatively affect the organisational performance. If employees
are not effectively managed then that fail in attaining their targets. In this regards, there are
various challenges such as increased in employee turnover, ineffective leadership, lack of proper
coordination and many more. These are put negative impact over the company and its employees
as well. Thus, it is crucial for business organisation to manage entire activities of employees and
provide them better direction. It support in improving the positive and competitive image of
company and also support in making strong workforce.
RESEARCH METHODOLOGY
This section plays a crucial role in undertaking research activities in systematic manner.
It also includes different methods and techniques that used by investigator to gather relevant data
and information about selected research topic. This will directly contribute in improving the
possibilities of attaining positive and reliable outcomes.
Types of investigation: For undertaking investigation, there are two type of methods
such as qualitative and quantitative. From these, investigator will be applied quantitative study as
it helps in gathering measurable information about the research topic. This will directly support
in taking right and effective decision that make entire research more successful.
Data sources: In research, various sources are there such as primary and secondary
method of data. Both methods are play crucial role in gathering accurate information about
research topic. In this regards, primary source provides fresh and first-hand information which is
authentic in nature. On the other side, secondary source considers various sources such as books,
journals, articles, magazines and many more. For this investigation both data source is applied in
which primary method support in preparing questionnaire and secondary assist in undertaking
literature review. These are directly contributing in attaining positive outcomes.
Sampling: This is considered as a process of selecting sample size from the large
population with the aim of gathering relevant data. It classified on the basis of two techniques
such as probabilistic and non-probabilistic. In this research, investigator will select probabilistic
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sampling technique to choose sample size. By using this, researcher choose 50 people as a
sample as per random basis. In this all the selected respondents get equal chances to be selected.
Data collection tools: It is important for investigator to use best suitable tool for
collecting data. It includes interview, questionnaire, focus study and many more. All these are
used in gathering relevant and accurate information about the research topic. In this
questionnaire will be applied by investigator as it provides valid and reliable information.
Ethics: While undertaking research, investigator needs to ensure that entire activities
should be completed in ethical manner and also follow all the certain principles. As it supports in
reducing any kind of risk factor and at the same time also make research more effective.
DATA ANALYSIS AND INTERPRETATION
This chapter is also important as it assist in analysing collected data with the aim of
drawing a valid conclusion at the end of the research. Mainly, it includes primary source that
contributes in attaining positive outcomes.
Questionnaire
Q1) Are you aware about the talent management?
a) Yes
b) No
Q2) Does management of talent is important for hospitality industry?
a) Yes
b) No
Q3) What are the effective strategic approaches of talent management implement by
company in engaging workers?
a) Performance assessment
b) Appropriate selection process
c) Proper training programs
Q4) What are the importance of managing talent for Hilton hotel to enhance their
productivity level?
a) Reduce employee turnover
b) Improve organisational performance
c) Retain top talent
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Q5) Does talent-management is consider as a strategic approach for Hilton hotel to engage
their employees?
a) Yes
b) No
Q6) As per your point of view, how Hilton hotel evaluate as well as identify talent at
working area?
a) By potentiality
b) By performance
c) By competencies
Q7) What kind of challenges arise at the time of managing talent in front of Hilton hotel?
a) Lack of leadership
b) High employee turnover
c) Lack of coordination
Q8) What are the alternative ways by which Hilton hotel can overcome from the issues of
talent management?
a) Proper leadership
b) Higher motivation
c) Proper team work
Q9) Suggest the ways by which Hilton hotel can improve their performance level within
the industry.
Data sheet
Q1) Are you aware about the talent management? Frequency
a) Yes 35
b) No 15
Q2) Does management of talent is important for hospitality industry? Frequency
a) Yes 40
b) No 10
Q3) What are the effective strategic approaches of talent management Frequency
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implement by company in engaging workers?
a) Performance assessment 20
b) Appropriate selection process 15
c) Proper training programs 15
Q4) What are the importance of managing talent for Hilton hotel to
enhance their productivity level?
Frequency
a) Reduce employee turnover 25
b) Improve organisational performance 15
c) Retain top talent 10
Q5) Does talent-management is consider as a strategic approach for
Hilton hotel to engage their employees?
Frequency
a) Yes 30
b) No 20
Q6) As per your point of view, how Hilton hotel evaluate as well as
identify talent at working area?
Frequency
a) By potentiality 20
b) By performance 15
c) By competencies 15
Q7) What kind of challenges arise at the time of managing talent in
front of Hilton hotel?
Frequency
a) Lack of leadership 20
b) High employee turnover 20
c) Lack of coordination 10
Q8) What are the alternative ways by which Hilton hotel can
overcome from the issues of talent management?
Frequency
a) Proper leadership 30
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b) Higher motivation 10
c) Proper team work 10
Theme 1: Awareness about the talent management.
Q1) Are you aware about the talent management? Frequency
a) Yes 35
b) No 15
Interpretation: As per preceding graphical representation it has been evaluated that talent
management is one of the important activity that help in hiring as well as retaining top talent for
accomplishing higher success. Managing talent is assist in encouraging employees to
accomplishing their targets in an effective manner. In this regards, 35 out of 50 people have idea
and aware about the talent management and rest of 15 participants are not agree with this theme.
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35
15
a) Yes
b) No

Theme 2: Management of talent is important for hospitality industry.
Q2) Does management of talent is important for hospitality industry? Frequency
a) Yes 40
b) No 10
Interpretation: Managing workforce is effective and important because it support in making
employees more productive that positively affect the brand image. In this 40 out of 50 people
think that talent management help in increasing productiveness of company are market place.
Furthermore, rest of 10 participants are not much agree and familiar with this statement.
Theme 3: Effective strategic approaches of talent management implement by company in
engaging workers.
Q3) What are the effective strategic approaches of talent management
implement by company in engaging workers?
Frequency
a) Performance assessment 20
b) Appropriate selection process 15
8
40
10
a) Yes
b) No

c) Proper training programs 15
Interpretation: From the above mentioned graph it has been evaluated that strategic approaches
of talent management play a crucial role in business organisation as it help in improving
employee performance at working area. In context of this, there are various approaches that used
by company in improving performance. In this, 20 out of 50 participants think that performance
assessment is an effective approach that support in making employees more productive. Along
with this, 15 people give their views that appropriate selection process also effective that inviting
top talent within the business and rest of 15 respondents said that proper training programs is
effective that make employees able to perform their best.
Theme 4: Importance of managing talent for Hilton hotel to enhance their productivity
level.
Q4) What are the importance of managing talent for Hilton hotel to
enhance their productivity level?
Frequency
a) Reduce employee turnover 25
b) Improve organisational performance 15
9
20
15
15
a) Performance assessment
b) Appropriate selection
process
c) Proper training programs

c) Retain top talent 10
Interpretation: As per above mentioned graph it can be evaluated that 25 people think that
talent management help in reducing employee turnover, 15 participants give their views that it
improve the overall performance of company and remaining 10 respondents think that it support
in retaining top talent within the business that support in attaining competitive success.
Theme 5: Talent-management is consider as a strategic approach for Hilton hotel to engage
their employees.
Q5) Does talent-management is consider as a strategic approach for
Hilton hotel to engage their employees?
Frequency
a) Yes 30
b) No 20
10
25
15
10
a) Reduce employee turnover
b) Improve organisational
performance
c) Retain top talent

Interpretation: As per preceding graphical representation it can be examined that talent
management is refers to the strategic approach that used by company with the aim of managing
its workforce. In this 30 out of 50 people are familiar with this theme and rest of 20 are not agree
with the current theme.
Theme 6: Hilton hotel evaluate as well as identify talent at working area.
Q6) As per your point of view, how Hilton hotel evaluate as well as
identify talent at working area?
Frequency
a) By potentiality 20
b) By performance 15
c) By competencies 15
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30
20
a) Yes
b) No

Interpretation: There are various ways by which company can easily evaluate the talent within
the business organisation. As 20 out of 50 participants think that by analysing potentiality
company can easily identify talent. In addition of this, 15 people give their views that by
analysing their performance firm evaluate talent. On the other side, rest of 15 respondents said
that by analysing competencies is also effective way to determine talent at at workplace.
Theme 7: Challenges arise at the time of managing talent in front of Hilton hotel.
Q7) What kind of challenges arise at the time of managing talent in
front of Hilton hotel?
Frequency
a) Lack of leadership 20
b) High employee turnover 20
c) Lack of coordination 10
12
20
15
15
a) By potentiality
b) By performance
c) By competencies

Interpretation: From the above mentioned graph it can be evaluated that there are various issues
faced by company in managing talent. In this, 20 people think that lack of leadership is major
issue. 20 participants said that high employee turnover is major challenges and rest of 10
respondents give their views that lack of coordination among employee is also issue for
company that put negative impact over the company.
Theme 8: Alternative ways by which Hilton hotel can overcome from the issues of talent
management.
Q8) What are the alternative ways by which Hilton hotel can
overcome from the issues of talent management?
Frequency
a) Proper leadership 30
b) Higher motivation 10
c) Proper team work 10
13
20
20
10
a) Lack of leadership
b) High employee turnover
c) Lack of coordination

Interpretation: From the above mentioned bar chart it has been evaluated that there are various
ways for overcoming from the challenges. As 30 out of 40 people give their views that proper
leadership help in managing talent management challenges, 10 participants think that providing
high motivation to employees is also important way and on the other side, rest of 10 respondents
think that proper team working is crucial for overcoming from the issues of talent management
within the company.
RESEARCH OUTCOMES
Stakeholders: For completing the whole research project, stakeholders play a crucial role
as they show their interest within the investigation. In this regards, government, manager,
workers, and so on are the main stakeholders that help in gathering accurate information about
talent-management. This will directly contributes in attaining positive and reliable outcomes at
the end of the study.
Communicating research outcomes: It is important for researcher to communicate with
their stakeholders in order to make them aware about end outcomes. It can be in written, spoken
word like online, in report form, presentation and many more. Under this research, spoken form
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30 10
10
a) Proper leadership
b) Higher motivation
c) Proper team work

will be used by investigator to communicate with selected stakeholders. With the assistance of
this, investigator can make as well as develop reliable report.
Convincing arguments: Current research is based on the Hilton hotel that operate their
business in hospitality industry. In this regards, talent management is an effective activity that
support in improving employees performance. In this regards, inviting as well as retaining top
talent is crucial as it support in improving overall performance of company at market place.
REFLECTION AND RECOMMENDATION FOR ALTERNATIVE
RESEARCH METHODOLOGY
Reflection
I am glad that I got this opportunity to execute research activities on the basis of
importance of talent management. As it is broad topic that provide vast information through
which company can easily improve their performance. As a researcher I also increased my skills
and knowledge that support me in my career growth and at the same time also contributes in
developing an effective and reliable study. At the time of performing research activities, I face
various issues and complexities that is related with unethical behaviour of respondents, time, cost
and so on. For overcoming this issues I prepare a Gantt chart that includes entire activities of
research along with enough time frame. With the assistance of this, I can easily complete the
investigation and also raw a valid conclusion at the end of the study.
Alternative research methodology
While performing research activities, questionnaire was prepared by researcher that
provide authentic information towards the research topic. On the other side, interview is consider
as an best alternative methodology that can be used by researcher to gather primary information.
By this, researcher can easily analyse the what selected respondents think towards the talent
management and its impact over the productivity of employees.
CONCLUSION
As per preceding research it can be concluded that talent management refers to the
important process of hiring as well as retaining top talent for longer period of time. Mainly it is
also used as a strategic approach that used by hospitality industry in inviting talented workforce
so that they can easily put their best efforts and attain success as well. In addition of this,
appropriate selection process, performance assessment, compensation and many more are the
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effective approaches that support in keeping employee engaged towards the set goals and
objectives. With the help of this company can improve their performance level by reducing its
employee turnover. Furthermore, various issues are also faced by company at the time of
managing its workforce that negatively affect the employee performance.
RECOMMENDATION
From the above discussed research it has been suggested that talent management is
effective activity for employees because it help them in engaging as well as motivating so that
they put their best efforts for attaining their targets.
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REFERENCES
Books and journals
Mensah, J. K., 2015. A “coalesced framework” of talent management and employee
performance. International Journal of Productivity and Performance Management.
Al Ariss, A., Cascio, W. F. and Paauwe, J., 2014. Talent management: Current theories and
future research directions. Journal of World Business. 49(2). pp.173-179.
Oladapo, V., 2014. The impact of talent management on retention. Journal of business studies
quarterly. 5(3). p.19.
Kontoghiorghes, C., 2016. Linking high performance organizational culture and talent
management: satisfaction/motivation and organizational commitment as mediators. The
International Journal of Human Resource Management. 27(16). pp.1833-1853.
Meyers, M. C. and Van Woerkom, M., 2014. The influence of underlying philosophies on talent
management: Theory, implications for practice, and research agenda. Journal of World
Business. 49(2). pp.192-203.
Collings, D. G., 2014. Integrating global mobility and global talent management: Exploring the
challenges and strategic opportunities. Journal of World Business. 49(2). pp.253-261.
Taneja, S., Sewell, S. S. and Odom, R. Y., 2015. A culture of employee engagement: A strategic
perspective for global managers. Journal of Business Strategy.
Cascio, W. F. and Boudreau, J. W., 2016. The search for global competence: From international
HR to talent management. Journal of World Business. 51(1). pp.103-114.
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REFERENCES
Books and Journals
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