Influence of Social Media in Consumer Buying Behavior

This document explores the influence of social media on consumer buying behavior. It discusses the integration of technology and business, the role of social media in marketing, and the challenges faced by companies in retaining customers. The research methodology includes qualitative research and a descriptive design. The document also addresses the benefits of social media for organizations and provides recommendations for developing marketing strategies. The subject is consumer behavior and the document type is a research paper.

ACCESS THE INFLUENCE OF SOCIAL MEDIA IN CONSUMER BUYING BEHAVIOR
BACKGROUND
The integration of technology and business has transformed
global world. It has connected people with each other. Through
this, they are able to share data and information to each other.
Social media has also played a significant role in marketing.
Companies are highly using various networking sites to advertise
their products. Consumer Behavior has become very crucial in
present times. Due to frequent change in taste and preference of
consumers, it has become difficult for companies to retain them.
RESEARCH QUESTION & OBJECTIVES
Research Objectives-
To assess the role of social media on travel and tourism sector.
To analyse the influence of social media on consumer buying
behaviour.
To recommend how marketing strategies can be developed to
promote goods and services.
Research questions
What is the importance of social media in travel and tourism
sector?
How consumer behaviour is being influenced by social sites?
What recommendation can be implemented to develop effective
strategies?
RESEARCH METHODOLOGY
Type of investigation – This is considered as important part of
investigation as it is the main responsibility and role of researcher is to
examine and analyse the research type of this project. It includes
qualitative and quantitative in nature. The present research is based on
qualitative research which can be used for collecting and gathering
accurate data and information for developing project.
Research design – It is that part which is one of the most important
section of research methodology that works as a blue print of the
investigation where whole research activities and functions are
implemented in well-organized manner. In this present research,
descriptive design can be taken into proper action which is seen as
effective in order to analyse data and information of qualitative research
method.
Theme 2: Increasing profitability is the benefits of social media within
an organisation.
Q2) What are the benefits of social media within an
organisation?
Frequency
Increasing profitability 35
Gaining attention of customers 5
35
5
Increasing profitability
Gaining attention of customers
LITERATURE REVIEW
The modern and technological world has impacted the life of
people to a great extent. It has allowed them to connect with
each other to share information. Also, companies are effectively
using technology in their operations. now, strategies are
developed on basis of data and information. As said by
Cantallops and Salvi, 2014 the major impact technology is on
marketing of products and services. businesses are totally shifted
from traditional way to digital marketing.
OUTCOMES
Theme 1: Social media is beneficial method for
company's growth and success.
Q1) Does social media is beneficial
method for company's growth and
success ?
Frequency
Yes 30
No 10
30
10
Yes
No
CONCLUSION
From the above described POSTER, it can be analysed
that integration of technology and business has
transformed global world. It has connected people with
each other. Digital marketing has played a significant
role in influencing the consumer buying behaviour of
consumers.