Effects of Sustainability on Supply Chain Management of Savoy Hotel, London

Research Title: - What are the effects of sustainability on supply
chain management of Savoy Hotel, London?
Name
ID
A project submitted to
in Hospitality Management
In the Department of Hospitality
DECLARATION OF AUTHORSHIP
STATEMENT 1
I declare that this research project and the work presented in it are my own and has been
generated by me as the result of my own original research except otherwise stated. Other sources
are acknowledged thorough explicit references. A bibliography is appended.
Signed: .............................................. Date: ..........................................
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STATEMENT 2
I hereby give consent for my research project, if accepted, to be available for photocopying and
for inter-library loan, and for the title and summary to be made available to outside organisations
and that I do hereby give Mont Rose College of Management and Sciences the right to make
available the Work.
Signed: .............................................. Date: ..........................................
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Submission Front Sheet
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ACKNOWLEDGEMENT
I would like to express my thanks to my gratitude that provides me opportunities to
conduct research over the topic of effects of sustainability on supply chain management.
I would also like to express my special thanks to my friends that provided me an appropriate
support that helps me in completion of full project successfully.
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ABSTRACT
Main purpose of conducting this research is identifying the major effects of sustainability
on supply chain management of Savoy Hotel, London. This purpose has been achieved by using
primary and secondary data, with the help of books, articles and many other sources of
secondary data collection, researcher has been achieved all objectives through research
questions. Questionnaire helped in getting of valid outcomes that result in attainment of all
objectives in completion of full research in systematic manner. Main findings of this research is
majority of participants have understood about the sustainability and its impact of supply chain.
Sustainability is important is supply chain management because it reduced the wastage and helps
an organisation in fulfilment of its corporate social responsibility. It has been find out that
sustainable supply chain helps in improvement of productivity level while saving cost at the
same time. With the help of sustainable techniques and resources, business has to increase their
efficiency of buildings. Main conclusion of current study is sustainability is essential and
beneficial for business organisation in improvement of its supply chain management because it
reduces waste, attract investors and increase business ability to comply with regulations. At last,
present study recommends that there are different ways to Savoy Hotel, London in maintaining
of sustainability within their organisation. Reducing carbon footprint, go green etc. are main
suggestions to hospitality industry in maintaining of sustainability at destination.
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CONTENTS
ACKNOWLEDGEMENT...............................................................................................................4
ABSTRACT....................................................................................................................................5
CONTENTS....................................................................................................................................6
LIST OF TABLE.............................................................................................................................8
LIST OF FIGURE...........................................................................................................................8
CHAPTER ONE- Introduction........................................................................................................9
1.0 Introduction............................................................................................................................9
1.1 Research background.........................................................................................................9
1.1 Case study organisation background.....................................................................................9
1.2 Statement of research problem............................................................................................10
1.3 Research Aim.......................................................................................................................10
1.4 Research Objectives.............................................................................................................10
1.5 Research Questions..............................................................................................................10
1.6 Research Rationale..............................................................................................................11
CHAPTER TWO – Literature Review..........................................................................................12
2.0 Introduction.....................................................................................................................12
2.1 To review the concept and practices of sustainability in the hospitality industry...............12
2.2 To examine the significance of sustainability on supply chain management.....................13
2.3 To evaluate the effect of sustainability on supply chain management at Savoy Hotel,
London.......................................................................................................................................13
2.4 To recommend appropriate sustainability strategies for effective supply chain management
in hospitality industry................................................................................................................14
CHAPTER THREE – Research Methodology..............................................................................15
3.0 Introduction..........................................................................................................................15
3.1 Research Philosophy............................................................................................................15
3.2 Research Paradigm..............................................................................................................16
3.3 Research approach...............................................................................................................16
3.4 Research design and Strategy..............................................................................................16
3.5 Data collection....................................................................................................................17
3.5.1 Sampling method....................................................................................................17
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3.5.2 Primary data collection...........................................................................................18
3.5.3 Secondary data collection.......................................................................................18
3.6 Analysis of Data..................................................................................................................18
3.6.1 Quantitative.............................................................................................................18
3.7 Ethical considerations..........................................................................................................19
CHAPTER FOUR - Data Presentation, Analysis, Findings and Discussions...............................20
4.0 Introduction..........................................................................................................................20
4.1 Quantitative data presentation.............................................................................................20
4.1.1 Frequency distribution analysis..............................................................................20
4.3 Discussion of findings.........................................................................................................29
CHAPTER FIVE- Conclusion, Recommendations and Reflection..............................................31
5.0 Introduction..........................................................................................................................31
5.1 Conclusion...........................................................................................................................31
5.2 Recommendations................................................................................................................31
5.3 Reflection on research method............................................................................................32
REFERENCES..............................................................................................................................33
APPENDIX....................................................................................................................................35
Questionnaire.............................................................................................................................35
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LIST OF TABLE
Table 1: Knowledge about the concept of sustainability in the hospitality industry___________16
Table 2: Sustainability practices of Savoy Hotel, London_______________________________17
Table 3: Benefits of sustainability for Savoy Hotel, London_____________________________18
Table 4: Roles of supply chain management within Savoy Hotel, London__________________19
Table 5: Significance of sustainability on supply chain management______________________20
Table 6: Challenges that will be faced by an organisation while implementing sustainable
practices at the workplace_______________________________________________________21
Table 7: Strategies for to overcoming the issue about successful implementation of sustainable
practices_____________________________________________________________________22
Table 8: Sustainability in the supply chain help an organisation to attain a competitive edge in
the market____________________________________________________________________23
Table 9: Effect of sustainability on supply chain management___________________________24
Table 10: Sustainability strategies for effective supply chain management at Savoy Hotel,
London______________________________________________________________________25
LIST OF FIGURE
Figure 1_____________________________________________________________________17
Figure 2_____________________________________________________________________18
Figure 3_____________________________________________________________________19
Figure 4_____________________________________________________________________20
Figure 5_____________________________________________________________________21
Figure 6_____________________________________________________________________22
Figure 7_____________________________________________________________________23
Figure 8_____________________________________________________________________24
Figure 9_____________________________________________________________________25
Figure 10____________________________________________________________________26
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