Challenges of managing talent in the hospitality sector

Research Project
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CONTENTS
TITLE: “Challenges of managing talent in the hospitality sector”.................................................3
CHAPTER 1: INTRODUCTION....................................................................................................3
1.1 Research Rationale................................................................................................................3
1.2 Research Questions................................................................................................................3
1.3 Research Aims & Objectives.................................................................................................3
1.4 Significance of the Research.................................................................................................4
CHAPTER 2: LITERATURE REVIEW.........................................................................................4
2.1 Introduction to Literature Review.........................................................................................4
2.2 Main Body.............................................................................................................................4
2.3 Conclusion of Literature Review...........................................................................................5
CHAPTER 3: RESEARCH METHODOLOGY.............................................................................6
3.1 Research Philosophy..............................................................................................................6
3.2 Research Approach................................................................................................................6
3.3 Research Methods and Methodologies..................................................................................6
3.4 Research Instrument/Tools....................................................................................................6
3.5 Sampling................................................................................................................................8
3.5.1 Identifying Population and Research Site...........................................................................9
3.5.2 Sampling Strategy...............................................................................................................9
3.6 Ethical Implications...............................................................................................................9
CHAPTER 4: DATA ANALYSIS AND PRESENTATION..........................................................9
CHAPTER 5: DATA INTERPRETATION..................................................................................11
CHAPTER 6: CONCLUSION, RECOMMENDATIONS AND IMPLICATIONS FOR
FURTHER RESEARCH...............................................................................................................17
6.1 Conclusion...........................................................................................................................17
6.2 Recommendations................................................................................................................18
6.3 Reflection and implications for future research...................................................................18
REFERENCES..............................................................................................................................19
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TITLE: “Challenges of managing talent in the hospitality sector”
CHAPTER 1: INTRODUCTION
1.1 Research Rationale
The process of talent management involves recognize vacant positions and talent gaps,
sourcing for and organizational socialization the suitable candidates, grow candidates within this
system and develop needed skills, train expertise with future focus and effective engaging,
motivating and retaining them to obtain long term goals in business (Badran and Khalifa, 2016).
This research is based on InterContinental Hotels Group which is one of the leading hotel chain
of United Kingdom. It is based on the topic “Challenges of managing talent in the hospitality
sector”. The reason behind selecting this topic is that it helps in finding solution to the specific
issue associated with talent management. Managing talent is one of the biggest challenge in
hospitality sector. This research helps researcher in determining ways that helps in overcoming
the challenge.
1.2 Research Questions
The research questions are referred as the specific issues on which the study will focus on. In
relation to this particular study, the questions are mentioned below:
 What is talent management and its significance in organisation?
 What is the influence of managing talent in workplace on organisational productivity?
 What are the challenges that management face while managing talent within workplace?
 What are the different ways of overcoming the challenges associated with managing
talent at workplace?
1.3 Research Aims & Objectives
Research Aim:
“To assess the challenges face by management in managing talent at workplace. A case
study on InterContinental Hotels Group.”
Research Objectives:
 To study talent management and its significance in organisation.
 To assess the influence of managing talent in workplace on organisational productivity.
 To identify challenges that management face while managing talent within workplace.
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 To determine different ways of overcoming the challenges associated with managing
talent at workplace.
1.4 Significance of the Research
This research is significant as it aids researcher in getting in-depth knowledge about the
topic. This investigation helps in understanding about talent management and its importance for
Hotel. It also helps in analyzing the impact of managing talent in workplace on the productivity
of Hotel. Apart from this, different challenges that management of an organisation face in
managing talent are determined along with the ways to overcome them. The study supports the
hotel in resolving the issue in an effective way (Boella, and Goss-Turner, 2019).
CHAPTER 2: LITERATURE REVIEW
2.1 Introduction to Literature Review
Literature review is referred as the systematic review of different viewpoints of authors
which are presented in different scholarly papers. These papers include current Knowledge about
substances findings along with methodological contributions related to a specific topic. The
literature review on different themes in relation to this research are mentioned below:
2.2 Main Body
Talent management and its significance in organisation:
As per the view point of Bratton and Watson, (2018), Talent management is described as
the strategic process, methodically organized of getting the correct talent onboard and help them
develop to their best capabilities keeping organizational target in mind. The definition bring light
upon the nature of the talent management- the way it permeates the aspects concerning to human
resources at office work while making sure that organisation achieves its objective. Thus, it is the
process of having the right person onboard and qualifying them to qualify business at large. The
basic significance of talent management- recruit, develop and get best talent in organisation. HR
department always aim at making sure that workers with the right qualities and skills stay with
the company for the long term . (Deery, and Jago, 2015).
Influence of managing talent in workplace on organisational productivity:
As per the view point of Eide, Fuglsang, and Sundbo, (2017), managing adequate talent is
very necessary as it impacts productivity of organisation in positive way. It helps in developing
motivated workforce who stay with organisation for longer time. It supports an organisation to
maximize the value of its workforce which ultimately helps in improving the productivity of
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