Impact of Talent Management on Employee Engagement at The Royal National Hotel

This research project focuses on the impact of talent management on employee engagement at The Royal National Hotel. It aims to understand the importance of talent management, analyze its advantages to the hotel, and examine its impact on employee engagement. The project includes a project management plan, work breakdown structure, and data collection methods. The research will be conducted using qualitative methods and random sampling. The questionnaire will cover topics such as knowledge of talent management, its impact on employee engagement, and the benefits and challenges faced by the hotel. The findings will provide insights into the relationship between talent management and employee engagement at The Royal National Hotel.

Research Project

INTRODUCTION
Talent management refers to anticipation of the needed human capital for an organisation
and planning in order to meet with the needs. This is process through which firms identify and
develop the talented people which can have positive impact on organisations and growth. This is
systematic process of determining vacant positions, hiring suitable person (Alias, Nor and
Hassan, 2016). Developing expertise knowledge of person to match position and sustaining them
to achieve the long term business aim. This report is related to The Royal National Hotel. It is
largest hotel in UK in terms of bedrooms with the 1630 rooms which spreads over the eight
storeys. Under given report will be discuss about Project management plan covering scope, risk,
duration, resources and cost. The methods of data collection and resourcing is going to discuss
present report.
TASK 1
P1
Talent management is full scope of the process of Human Resource to attract, motivate
and sustain the high performance workers. It is considered as most necessary organisational
practice that assist in assuring that workforce should be contain with the desired capabilities and
skills so this would able to perform the business operations in significant manner. Its aim is to
motivating, engaging and sustain the staff members to make them perform effectively. The
Royal National Hotel is large size hotel in London in terms of bed. It provides the better
accommodation facilities, dining and drinking options consisting carvery, coffee shop and others.
Employee engagement is workplace approach that resulting in right situations for all the
members of company to committed towards organisational values and objectives (Chandani and
et. al., 2016). There is positive relationship among employee engagement and talent
management. Better policies related to talent management result in low turnout and higher
engaged staff in company.
Aim
“To determine impact of the talent management on employee engagement”. A study on
The Royal National Hotel.
Objectives
 To understand talent management and its importance.

 To analyse advantages of talent management to The Royal National Hotel.
 To examine impact of talent management on employee engagement in The Royal
National Hotel.
Research questions
 What is talent management and its importance.
 What are advantages of talent management to The Royal National Hotel?
 What is impact of the talent management on employee engagement in The Royal
National Hotel?
Literature Review
Talent management and its importance
According to Momtazion, (2016), Talent management refers to the skills to attracting,
determining, developing and at the same time also retaining workers to attain success. Mainly, it
is committed towards the hiring, managing excellent employees within the company that support
in making them able to accomplishing their targets. In this, manager of company is responsible
for motivating as well as encouraging workers to put their best efforts at working area to attain
their targets. Along with this, it is also help in engaging workers and create more reasons to stay
within the company. In context to this, an organisation can increase employees performance in
an easy manner and develop positive working environment. In addition of this, effective
management of talent also develop workforce strong and they will also feel more engaged
organisational activities. This will directly contributes in increasing the retention rate through
which company can meet their operational requirements and attain success.
Advantages of talent management to The Royal National Hotel
According to Elegbe, (2016), Talent management is an important HR function that play a
crucial role in retaining workers for longer period of time. One of the main advantage of the
talent management is to make staff memberss to perform activities in systematic manner. This
will directly contributes in increasing their performance level. In this context, there are some
advantage of talent management within the business organisation:
 Retain employees: Effective management of talent help in making worker more
productive as they attain target and make improvement in their performance level. With
regards this, an organisation can sustain them for longer time period that may contributes
in reducing the turnover of company.

 Understanding employees better: In business organisation, management of talent
management is effective because it support in understanding what actually employees
want at workplace. This will aid in providing better satisfaction at work place. If
employees are satisfied with their job activities then they can easily attain their targets in
stipulated time frame.
Impact of talent management on the employee engagement in The Royal National Hotel
According to Gallardo-Gallardo, and Thunnissen, (2016), talent management is related
to strategies and system that leads to enhance the growth level through developing as well as
retaining talent within the business. Mainly, it also ensure about right people with right job to
effectively admittance business strategy. This will put positive impact on the workers
performance that supports in increasing the positive brand reputation in market. Along with this,
it also offer better customer satisfaction , development of product, making innovation and many
more. All these are main aid in building commitment that contributes in reducing the expense. If
manager of company manage their workforce effectively then they easily engage them towards
the its set targets and also develop their motivation level. This will contributes in increasing
better brand image at the market place.
P2
Project management plan defined document that presents information related tp
various kinds of the activities which are performed to attain projects effectively. The
different aspects included in project are given below:
Aspects of Project
Management Plan
Description
Scope The scope of this project for The Royal National Hotel is to
be able to capture the large market share and increase brand
image while retaining long-term customer relationships with
consumers. Other than this, investigator would be increase
knowledge in talent management that support in the future
action course.
Cost Under this, it is necessary to prepare the budget by including
activities of project (Moayedi and Vaseghi, 2016). Estimated

amount that required in project will be £25000. On the other
hand, budgeted amount required through investigator will be
£5000.
Time For attaining project activities, there will be requirement of
70 days. On other hand, investigator will need around 50
days to finish research project.
Quality The Royal National Hotel offers the high quality of services
to consumers while managing internal talent that support in
deal with changes that present in external market. An
investigator assure use of the primary information for
performing research to get reliable information for attaining
organisational objectives.
Risk For The Royal National Hotel, there is a risk related to time,
data collection and they develop negative impact on project
outcomes. In terms of research, risks are related to obsolete
technology, lack of time and finance to completion of
investigation.
Communication The Royal National Hotel use many channels of
communication like emails, conferencing etc. Other than this,
investigator can use communication devices such as video
calls, social medial sites and others.
Resources The Royal National Hotel will need some resources to
complete project for an instance financial resources,
technological and human resource (Mohammed, 2016). It is a
responsibility of researcher to use these resources in proper
manner for attaining positive outcomes.
P3
Work Break Down Structure:

It is consider as a deliverable oriented structure of work that execute by project team with
the aim of finishing project objectives significantly. Mainly, it is refers to the systematic project
planing, execution, controlling, monitoring and reporting entire project activities (Mone and
London, 2018). With an assistance, project manager easily accomplish project and achieve
positive outcomes. In this, all the task must be measurable and also independent with effectively
defined limits. As it may minimize possibilities of arising problems as well as obstacles while
executing research activities.
Gantt chart:
It is consider as bar chart that define overall schedule of project. In this task to be
performed on the basis of vertical axis and time schedule intervals over the horizontal axis. It
provide support to investigator in systematically executing the project activities in well organised
way. This will assist in eliminating the error at the time of completing the overall project. Under
this, all the activities are represent in graphical way along with set period of time. Project
manager can formulate an effective plan, coordinate and also track the specific task. It may help
in completing the project successfully (Onyango, Nzulwa and Kwena, 2017).

TASK 2
P4
While undertaking research, various methods and techniques are there which used by
investigator for collecting reliable information about research area. This is crucial for an
investigator to choose effective and suitable method for undertaking the activities to meet its
project aims and objectives in effective way.
Data collection method: It is procedure of gathering data from various sources to take
better decision at end of an investigation. Mainly, this classified on the basis of two methods
such as primary and secondary data collection method (Naim and Lenka, 2017). In this, primary
data collection method refers to collecting information which is not yet been used before. As it
provide authentic information about the data. This type of data collected by using different
sources like questionnaire, survey, interview etc.
In addition of this, secondary method is consider as an effective technique of data
collection that is already published and used. In this, data and information is gather by using
various sources like journals, articles, books etc. (Noe and et. al., 2017). For undertaking current
research, researcher will use both primary and secondary methods wherein primary data is
gathered by questionnaire and secondary data is gathered from books and journals.
Type of investigation: Research is execute by using different methods like qualitative and
quantitative. These methods are help investigator in undertaking research in effective manner. In
qualitative method, research gather information in in-depth manner by using different theories
and concepts. Whereas, quantitative method is effective in which data is collected by using
numerical figures, statistics and so on.
Under current research, investigator will applied qualitative type of investigation because
it provide depth information towards specific research area. With an assistance of it, investigator
easily develop better understanding within the study that support in achieving the positive and
better results.
Sampling: It is an effective process of choosing sample from large number of population in
order to collected authentic information and data. In present investigation, random sampling
method is used that is part of probabilistic technique (HO’Connor and Crowley-Henry, 2019).

This type of method avoid biasness to get selected. B using this, respondents select 30
respondents who are the employees and their manager.
Questionnaire
Q1) Do you know regarding talent management?
a) Yes
b) No
Q2) In which manner talent management develop impact on the employee engagement?
a) Positive
b) Negative
Q3) Does talent management develop the positive impact on the organisational
performance?
a) Yes
b) No
Q4) What are the major benefits of talent management acquire by The Royal National
Hotel?
a) Connecting and Sharing Data
b) Retain Top Talent
c) Understanding Employees Better
Q5) What kind of issues faced by company at the time of managing talent management to
engage their workers?
a) Lack of leadership
b) Unappealing company culture
c) Increased employee turnover
Q6) What are the different ways The Royal National Hotel used for increasing employee
engagement at workplace?
a) Conduct engagement activities
b) Give Training and Coaching
c) Listen to Staff members
Q7) Does proper management of talent develop positive affect on employee engagement?
a)Yes

b) No
Q8) What are the different ways The Royal National Hotel can overcome from the arisen
talent management issues?
a) Training & development sessions
b) Regular performance appraisal
c) Decentralisation of activities
Q9) Recommend some ways through which The Royal National Hotel can sustain its
employees and competitive advantage.
P5
THEME 1: Know about talent management
Q1) Do you know about talent management? Frequency
a) Yes 21
b) No 9
Interpretation: From mention graph, this has been stated that talent management is systematic
attraction, development, evaluation of those people which are aware of specific value to
a) Yes b) No
0
5
10
15
20
25 21
9
Column B
a) Yes b) No
0
5
10
15
20
25 21
9
Column B

company. It comes down to developing and sustaining the workforce of staff to attain
organisational objectives. There are 21 respondents which said that they have the better
knowledge and idea regarding talent management. 9 remaining respondents are disagree with
mention statement.
THEME 2: Talent management develop its effect on the employee engagement
Q2) In what manner talent management develop its impact on
employee engagement?
Frequency
a) Positive 25
b) Negative 5
Interpretation: This has been stated that there are 25 respondents and according to them talent
management develops positive impact on employee engagement. It helps in several factors such
as enhanced competition, retention, better recruitment etc. It impact directly on overall
performance level of the business. 5 respondents said that the talent management negatively
impact on employee engagement as there need to address skills shortage, external labour market
and future leadership.
THEME 3: Talent management develop positive impact on the organisational performance
Q3) Does talent management develop the positive effect on the
organisational performance?
Frequency
a) Positive b) Negative
0
5
10
15
20
25
25
5
Column B

a) Yes 20
b) No 10
Interpretation: Talent management is regarded as strategy of the organisational performance
and consist activities like retention, succession planning, attracting, motivation and development.
On the basis of 20 respondents that and as per their opinion talent management develops positive
effect on performance of company. Management hire the talented employees with better skills
which can able to perform the business activities and attain organisational objectives within
given time frame. 10 respondents said that talent management developed negative affect on
performance level of organisation. The talent management impact on performance of company is
problem where strategic staff is to be treated as the talent of company. On the other hand
THEME 4: Advantages of talent management acquire by The Royal National Hotel
Q4) What are the major advantages of talent management acquire by
The Royal National Hotel?
Frequency
a) Connecting and Sharing Data 15
b) Retain Top Talent 10
c) Understanding Employees Better 5
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20
20
10
Column B

Interpretation: This has been examined from mention graph The Royal National Hotel gain the
benefits from talent management. It is discipline as main function of Human resource that aimed
people and development of company. There are 15 respondents which said that main benefit that
company gained through talent management is connecting and also sharing the data. It helps in
connect the employees at workplace and also share the data with each other. According to 10
respondents that talent management helps in sustain the top talent for increasing productivity and
profitability of business. For this, there is a need to The Royal National Hotel to charting the
employee sustainability programs and also strategies to hire, develop, sustain and engage the
talented people. According to 5 respondents that understanding employees in a better manner is
main benefit. In this, employee assessment provide the deep insights to management regarding
their staff members.
THEME 5: Issues faced by company to managing talent management to engage their workers
Q5) What kind of issues faced by company at the time of managing
talent management to engage their workers?
Frequency
a) Lack of leadership 5
b) Unappealing company culture 17
c) Increased employee turnover 8
a) Connecting and Sharing Data
b) Retain Top Talent
c) Understanding Employees Better
0
2
4
6
8
10
12
14
16 15
10
5
Column B

Interpretation: It has been examine that at time managing talent company face various issues.
By which company fail in engaging them towards the business. In this, 5 people think that lack
of leadership is major issues faced by firm in managing their talent. 17 participants said that
unappealing company culture is a challenge that faced by company while managing talent to
engage workers. Rest of 8 respondents give their views that increase in employee turnover is also
issue for company in managing talent.
THEME 6: Ways The Royal National Hotel used for increasing employee engagement
Q6) What are the different ways The Royal National Hotel used for
increasing employee engagement at workplace?
Frequency
a) Conduct engagement activities 10
b) Give Training and Coaching 10
c) Listen to Staff members 10
a) Lack of leadership
b) Unappealing company culture
c) Increased employee turnover
0
2
4
6
8
10
12
14
16
18
5
17
8
Column B

Interpretation: From the above discussed graphical representation this can be examined that
there are various methods through which an organisation can increase employee engagement
within the business organisation. In context to this, 10 out of 30 people think that conducting
engagement activities is help in involving workers within the business. Along with this, 10
participants give their views that providing training and coaching help in improving workers
motivation to do their best. On the other hand, rest of 10 respondents said that listen to workers
help in understanding their actual demand at workplace.
THEME 7: Proper management of talent develop positive effect on the employee
engagement
Q7) Does proper management of talent develop positive impact on
employee engagement?
Frequency
a)Yes 15
b) No 15
a) Conduct engagement activities
b) Provide Training and Coaching
c) Listen to Employees
0
1
2
3
4
5
6
7
8
9
10
10 10 10
Column B

Interpretation: According to preceding graph this can examined that 15 out of 30 participants
think that proper management of talent is effective as it put positive impact on engaging
employees by managing their working activities, motivating and encouraging at the workplace.
Through this, they can execute their allotted task and activities and attain positive results.
Remaining 15 people are not agree with given statement.
THEME 8: Ways The Royal National Hotel can overcome from the arisen talent management
issues
Q8) What are the different ways The Royal National Hotel can
overcome from the arisen talent management issues?
Frequency
a) Training & development sessions 10
b) Regular performance appraisal 10
c) Decentralisation of activities 10
a)Yes b) No
0
2
4
6
8
10
12
14
16 15 15
Column C

Interpretation: From mention graph, this has been examined that there are various methods
through which an organisation can getover from the problems of talent-management. With the
help of this, company can make improvement their workers performance at workplace. In this
regards, 10 people think that providing training and development sessions by which firm can
manage their talent effectively. 10 participants said that regular performance appraisal is also
appropriate for resolving issues. Along with this, remaining 10 respondents give their views that
decentralisation of activities is a way to resole issue arise at the time talent management.
a) Training & development sessions
b) Regular performance appraisal
c) Decentralisation of activities
0
1
2
3
4
5
6
7
8
9
10
10 10 10
Column B

19