Role of Tech in Managing Talent: Nisa Retail Sector in the UK

This report investigates the role and contribution of technological advancements in managing talent within the UK retail sector, focusing on Nisa. It aims to understand the importance of these advancements and their impact on the future of talent management. The objectives include understanding talent management concepts, identifying relevant technological advancements, analyzing their importance for talent management in Nisa, and recommending strategies for better utilization. The research employs a qualitative approach, utilizing both primary data collected through questionnaires and secondary data from books and journals. The survey results indicate that technological advancements are considered a key strategy for talent management in Nisa, with a focus on employee training tools, performance tracking, and mobile learning. The study concludes by emphasizing the importance of HRM software and mobile learning for enhancing employee efficiency and productivity.

Unit 11

TABLE OF CONTENT
INTRODUCTION ..........................................................................................................................3
Aim..............................................................................................................................................3
Objectives....................................................................................................................................3
Research question........................................................................................................................3
LITERATURE REVIEW................................................................................................................4
RESEARCH METHODOLOGY ....................................................................................................5
Research Types............................................................................................................................5
Data collection.............................................................................................................................6
Research Philosophy....................................................................................................................6
Research Approach......................................................................................................................6
Sampling......................................................................................................................................7
Data Analysis...............................................................................................................................7
QUESTIONNAIRE.....................................................................................................................7
Outcomes.....................................................................................................................................7
Methods use for achievement of objectives...............................................................................12
Discussion on the other methods which were not used.............................................................13
REFERENCES..............................................................................................................................14
APPENDIX....................................................................................................................................15

Topic : To assess the role and contribution of technological advancements for managing
talent within UK retail sector: A Study on Nisa
INTRODUCTION
Aim
To understand the importance of technological advancement factors which impacts the
future of talent in Nisa.
Objectives
 To understand the concept and importance of managing talent management.
 To identify technological advancements in managing talent.
 To analyse importance of technological advancement for talent management in Nisa.
 To recommend strategies for the better utilization of technological advancements in talent
management in Nisa.
Research question
 What is the concept behind the management of talent in an organization?
 What is the role of technological advancements in talent management?
 How important is technological advancement for the future development of talent in the
organization?

 Which strategies can be use for enhancing the use of technological advancement in talent
management?
LITERATURE REVIEW
Theme 1
According to Meyers, (2020) talent management is considered as the attraction, selection
and retention of the employees which involves the combination of the HR process to be helpful
in the employee life cycle. It is considered to be the encompassing of the workforce planning in
which employee engagement and learning and development practices are essential for the
organization. It is considered to be the on boarding of the succession and retention which helps
the business in the development of the employee's talent management practices. As per the view
of De Boeck, Meyers and Dries, (2018) it can be understood that the concept of the talent
management is not just restricted to the recruitment practice of the right candidates. It is
considered that exploration and analysation of the unusual qualities of the employee forces the
business in the development of nurturing the desired results. For an organization hiring of the
best individuals are considered to be the effective management strategy that allows the
organization in developing the and nurturing the desire results.
Theme 2
From the analysis of Chandrasekaran, (2021) it was understood that there has been a
change in the approach of the businesses since Covid-19 towards the management of the
employees. This change has been due to the impacts made by different technology being used in
the management of the work force in teams. It helps in the rethinking towards the outdated and
paper-based processes which are replaced with technological advancements. The evaluation of
Kaushik, (2020) shows that the talent management is considered to change quickly as a result of
technological advancement and the influence it has on being useful in this area. Cloud
technologies are very particular for allowing the business in the transformation of the talent
management process. Firms utilize this technology for gathering the real time data about the
employee performance, issues, concern and their movements in order to analyse the gaps built at
the workplace. This helps the organization in improving the employee engagement.
Theme 3
From the evaluation Spremic, (2017) suggests the in an organization the talent
management can be influenced by technological advancements in different ways. Due to the

large number of millennials in the society which are utilizing mobile learning. It can be a great
way to improve the employee efficiency and results of the business through mobile learning
facilities. Technological advancement has provided the organization a scope of providing
personal learning related to the organizational operations in the hopes of effecting the business in
positive manner. Study of Khoreva and et.al., (2019) added that social learning skills of the
employees has increased due to the encouragement of collaborative team work between the
employees. This has enhanced the learning experiences of the employees towards teamwork. The
proper management of the latest technology in which platforms like LMS can be used for
identification of the core competencies which are considered to be very helpful for the fulfilling
of the skill's gap in the planning learning and interventions.
Theme 4
According to the analysation of Fenech, Baguant and Ivanov, (2019) it can be understood
that technological advancements can be used by an organization to develop talent management
practices. Organizations can use the technology for the generation of help which helps the
business in hiring better and stronger candidates. Such software may help the bushiness in the
screening process which can ease the talent management practices. An organization can use the
technology for the development of the motivational strategies which can thrive on the
fundamentals of the modern business operations. Ekhsan, Parashakti and Sudiro, (2020)
supported it by explaining that a business can priorities the development of the individuals with
balanced workforce for its utilization in both global and local diversity context. An organization
can also utilize remote and hybrid working specially since the pandemic for positive influence
across the corporate landscape.
RESEARCH METHODOLOGY
Research Types
There are two different types of research such as, qualitative research and quantitative
research. Qualitative research is the collection of the analysation and non-numerical data which
helps in understanding the concepts, opinions and experiences (Varghese, Ramesh and
Veeraiyan, 2019). Advantages of this research is that it helps in providing more types of content
which is useful for the practical applications. It is used for the analysation of the smaller sample
size which are essential for the research methods. Disadvantages of this research types is that it

creates a subjective data for the analysation of research. This is type of research is a very time
taking process.
Quantitative research is the process of collection and analysation of the numerical data
for better understanding of the research topic. Advantages of quantitative research is that it
provides confidence as the data is of anonymous nature. It is also considered to be very
trustworthy and repeatable. Disadvantages of this research is that its conclusion may be
irrelevant to the overall research and it is much more expensive form of research. In this research
qualitative research type is utilized.
Data collection
There are two types of data collection primary and secondary. Primary data collection is
considered to be the process through which the data is collected through surveys, interview and
experiments, there types of data are collected in first hand. Secondary data are the ones which are
already collected through the primary sources and are directly available for research purpose. For
this research both primary and secondary data is utilized. For primary data questionnaires and
survey results are used. In secondary data books and journals are used which are supporting the
primary data.
Research Philosophy
There are two types of philosophy which are positivism and interpretivism. Positivism's
the factual knowledge which is gained through observation of the measurement which is includes
the trustworthy factors of limited to the data collection and interpretation in objective ways
(Aithal, 2017). It is the research philosophy which is based on the principles which state the
performance of the specific role which is used for the observation of the social world. In this
research interpretivism is used to analyse both the primary and secondary data.
Research Approach
There are two approaches to research such as deductive and inductive. Deductive
approach is study of the other's work, in this existing theories of study is referred for testing the
hypotheses. Inductive approach is the ones which is proposed toward the end of the research in
this theory is interpreted from the already made hypothesis. For this research inductive approach
of research is chosen.

Sampling
Sampling is the research term in which a group of people and objects are taken from a
larger population for the measurement of the generalized findings. For this research a group of
twenty people are chosen as sample for answer the questions of the survey. These individuals are
randomly selected from the employees for the selected organization.
Data Analysis
It is the analysation of the response which is collected from the survey of the researcher
that will employ thematic perception test technique. It is the technique which is the selection of
the analysation of the qualitative data eventually. From the responses of the selected themes
different considerations are prepared.
QUESTIONNAIRE
In appendix.
Outcomes
1. Implemented talent management strategies in Nisa
Options Percentage%
By technological advancements 75
With trained individuals 25
For an organization there are two different ways given as option with which it can
manage its talent. According to majority of the respondents in Nisa technological advancements
are considered to be strategy of talent management which it uses for managing its employees.
By
technological
advancements
With trained
individuals

This is preferred hiring of trained individual is a more costly method of managing the talent.
With the help of proper technology the business can provide training to multiple employees.
2. Efficient Strategy for talent management in Nisa
Options Percentage%
Utilization of employee training tools 20
Tracking and measuring performance 50
Recognition and rewarding top performers 30
Out of the given strategies the talent management in Nisa the respondents preferred the
tracking and measuring of performance to be the most effective in the talent management of this
organization. This is because measuring of performance can help understand the efforts required
on the selected employees. Recognition and rewarding is also a good strategy which will help the
business to retain the employees thus, it is the second most preferred option.
3. Effective technological advancements used in talent management.
Options Percentage%
Mobile Learning 40
Personalized Leaning 20
Gamification 10
Social Learning 20
Utilization of employee training tools
Tracking and measuring performance
Recognition and rewarding top performers
0 10 20 30 40 50 60
Percentage%

Skill development 10
There are many types of technological advancements which are used by an organization.
In the survey questions five of those technological advancements where given as options. From
the survey it was found that 40% of the total respondents preferred mobile learning as the
strategy technological strategy which could be utilized. Other strategies were also considered
such as personalized learning and social learning as they helped the organization to develop
teamwork. Gamification and Skill development strategy got the least number of response from
the respondents as with the help of technological techniques these methods are little less
comfortable to be carried with and are considered to be ineffective.
4. Organizational focus on technological advancement.
Options Percentage%
Efficiency and productivity increasing
technology
30
Software for the management of employees 50
Socialization of talent 20
Mobile Learning
Personalized Leaning
Gamification
Social Learning
Skill development
0 5 10 15 20 25 30 35 40 45
Percentage%

For this question the respondents were asked about where is the focus of Nisa company
for the technological advancements. There are different ways in which the organization can use
technological advancements such as increasing productivity and efficiency, Management of the
employees through software and socialization of talent. According to the respondents the focus
of the organization is most in management of their employees with the help of HRM software.
Few respondents also suggested that organization also utilizes this for increasing the productivity
and efficiency of the employees. Very few respondents believe that technology is used by the
organization for socializing the talent.
5. Mobile learning for training and development of employees.
Options Percentage%
Very effective 50
Effective 30
Ineffective 20
Mobile learning is considered to be a very effective strategy for the training and
development of the employees as per the survey. Most of the respondents chose the option of
Efficiency and productivity
increasing technology
Software for the
management of employees
Socialization of talent
Very effective
Effective
Ineffective
0 10 20 30 40 50 60
0 10 20 30 40 50 60
Percentage%

very effective as in current era there are many millennials which prefer the utilization of the
mobile for their training. However, from the study and survey it has been found that there are
still few employees which believe in old school techniques of face to face training and
development practices. In general most of the respondents have shown positive response to the
mobile learning for training and development in talent management.
6. Effectiveness of LMS software.
Options Percentage%
Yes 75
No 25
LMS software is the learning management software which is used by Nisa for the talent
management of the organization. It is used for the planning, implementation and assessment of a
specific learning process. From the survey its was found that 75% of the respondents believe that
LMS software is very effective for the management of talent in the organization. Those who dont
believe in this software are the individuals which think that its utilization is complex and less
flexible.
7. Most effective use of technology for talent management.
Options Percentage%
Digitalized HR process 35
Reduced hiring cycle and recruitment costs 25
Yes
No

Wider and target talent search 40
There are many uses for technology for the talent management out of which three were
given for the survey questions. Technological techniques are very effective and efficient in the
management of the talent. As per the survey the best use of technology in talent management is
search for wider range talent. Most of the respondents believe searching for more and better
talent has been the best way in which the organization has used technology. Some also believe
that making the HR practices digitalized the business is able to be cost effective with decrease in
the recruitment practices.
8. Efficiency of the company in utilization of technology for talent management
Options Percentage%
Very effective 30
Effective 50
Ineffective 20
Digitalized HR process
Reduced hiring cycle and recruitment costs
Wider and target talent search
0 5 10 15 20 25 30 35 40 45
Percentage%
Very effective
Effective
Ineffective