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Operations Management Process Report

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Added on  2020-01-28

Operations Management Process Report

   Added on 2020-01-28

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Management andOperations
Operations Management Process Report_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Definition and comparison of different roles and characteristics of a leader and a manager1M1 Analysis and differentiation between the role of a leader and function of a manager usingrange of theories and concepts in M& S Ltd...............................................................................2P2 Application of role of a leader and the functions of a manager in different situations..........3P3 Application of different leadership theories and approach....................................................4M2 Strengths and weaknesses of different approaches to situations within the workenvironment.................................................................................................................................4D1 Critical analysis and evaluation of different leadership theories and approaches.................5TASK 2............................................................................................................................................6P4 Key approaches to operations management and role of leaders and managers.....................6P5 Importance and value of operation management in achieving business objectives...............7M3 Ways to improve efficiencies of operational management to meet business objectives......7P6 Impact of factors within the business environment on operational management anddecision making by leaders and managers..................................................................................8M4 Analysis of different factors affecting the business environment and wider community....8D2 Critical evaluation of application of operations management and factors having impact onwider business environment .......................................................................................................9CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................11
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INTRODUCTIONThe operations management is considered as one of the main and important functions inan organisation. This includes the process of designing, implementing and controlling theoperations to create desired products and services with the resources available to the firm. This isdone in accordance with the implementation of the business strategies in order to createmaximum level of efficiency and production for growth and expansion of the company (Bozarthand Handfield, 2016). This process mainly focus on increasing the profits and revenue of thecompany by using indirect methods. This process needs involvement of the leaders and managersof the organisation in order to attain the company objectives. As the management consultant forthe growing company M & S Ltd., a report on the roles of leaders and managers on theoperations needs to be presented. This also involves the approaches related to the operationsmanagement in the mentioned company to improve the production and efficiency of thecompany to make it a successful business firm in the future.TASK 1P1 Definition and comparison of different roles and characteristics of a leader and a managerLeader is a person holding superior position in his field and is able to control andinfluence over others in the organisation. The person other people lookup for guidance andinspiration (Talk, 2016). Whereas, a manager is a person who controls a particular activity ortask in the organisation. They are made in charge of the fields depending upon the function of thedepartment.Basis of comparisonRoles and characteristics ofleaderRoles and characteristics ofmanagerRolesLeaders create a vision for thepeople while inspiring them toachieve them.Managers are given a pre decidedset of goals which they areresponsible to achieve with thehelp of his subordinates.PersonalitiesLeaders are called brilliant andcharismatic many times as theythrive on taking risks and having ahigh level of imagination (Aldertonand Saieva, 2013).Managers are usually seen asunder control as problem solversin the organisation, with the focuson achieving the goals whilefollowing the rules.1
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ApproachesLeaders are thinkers which enablesthem to have a bigger vision andstrive to achieve that in the longterm.Managers are mainly focused onthe short term goals which areallocated by the superiors. Theydon't have their own vision.PrioritiesLeaders are focused on the peoplesuch as stakeholders to buildloyalty and trust among them forachieving their vision.Managers and focused on theorganisational structures requiredto achieve the set goals workingwith the people (Ergun and et.al,2010). Working styleLeaders are mainly known forcreating changes and helping inadapting them. Managers are mainly known forworking in the fixed environment.They are work towards makingthe established working systemmore efficient.M1 Analysis and differentiation between the role of a leader and function of a manager usingrange of theories and concepts in M& S Ltd.The different theories that can be used in M& S Ltd. to differentiate between the role of aleader and function of a manager are:Roles of leader by applying theoriesFunctions of managers by applying theoriesTrait Theory: The trait theory of leadershipinvolves identifying characteristics ofpersonalities for successful and unsuccessfulleadership as well. It is based on the assumptionthat the leaders are born and not made (Slack,Chambers and Johnston, 2010). This list oftraits is compared to that of potential leader inthe organisation to predict the future successand failure. Leaders in M& S Ltd. have sometraits similar to that of successful and effectiveleaders.Human Relation Theory: This theory is basedon the belief that people in an organisationwants to be a part of supportive team whichhelps in development and growth. Moresignificance given to a work more it ispresumed to be of high value whichencourages people to perform better andimprove quality of work. Managers of M& SLtd. are required to apply this approach inorder to encourage the employees to performbetter.2
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