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Room Division Operation Management

   

Added on  2020-06-03

8 Pages1848 Words82 Views
Room Division OperationManagement

Table of ContentsINTRODUCTION...........................................................................................................................1TASK B...........................................................................................................................................14.1 Revenue/ yield management.............................................................................................14.2 Sales techniques to promote and maximise the revenue .................................................24.3 Evaluation of the usage of forecasting and statistical data in the room division.............34.4 Key performance indicator for measuring the success of accommodation......................3CONCLUSION................................................................................................................................4REFERENCES................................................................................................................................6

INTRODUCTIONThis report covers the accommodation and front office services provided by differentfirms and the services staff's role and responsibilities will be described. The significance of fronthouse area and the key aspects which are helpful in the effective management, are also added inthis context. The assessment has been done by evaluating the operations of the Five SeasonsHotel which is located in Winchester. This assessment has a clause that explained the importanceof property interior and design for managing the operations effectively. As per the given scenariorevenue management and various sales techniques are also included in this report. The evaluationof forecasting uses and statistical data is calculated. In this presented report, It will describes therevenue and yield management and it also analysis of sales techniques which are used topromote and maximize revenue. It also describe an evaluation of the usage of forecasting andstatistical data in the room division. At last, a description with calculation of performanceindicators also used to measure the success of accommodation sales (Scherer, 2014).TASK B4.1 Revenue/ yield managementTotal revenue is the total income of the hotel from the sales the available rooms in thehotel, for a specific time period. The revenue generation can be rise up if the operationalmanagement would be done properly. It indicate that the success of the organisation is due to thetechniques used to increase the maximum occupancy of hotel rooms and services. There is theanother way to maximize the accommodation is policy under which the customer cannot cancelthe reservation in certain conditions or he will pay a penalty. There is another method is thecontracting with travel agents in order to achieve full occupancy of the rooms at the hotel. Allthese methods aim to increase the sales of service and the occupancy of the rooms. Themanagement of the revenue can be done with the proper utilization of the resources.The revenue can be calculated by this formula:Revenue = Rent of room * numbers of roomsHence, yield management is a variable pricing strategy, which is based on understanding,anticipating etc. so that it make influence on the consumer behaviours so that to maximize theprofits of an organisation. As per the above given formula, revenue of a hotel is calculated bymultiplying the rent of room into numbers of the rooms. Here, yield management include1

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