This presentation discusses the importance of the front of house area in a hotel and its impact on the overall success of the establishment. It highlights the role of the front house area in maintaining ambience, managing guest relations, and providing security services. The presentation also covers key aspects of planning and management of the front of house area, including planning, organizing, coordinating, staffing, controlling, and evaluating. Additionally, it addresses key operational issues that can affect the effective management and business performance of a hotel.