RPL Kit for BSBWOR501 - Manage Personal Work Priorities and Professional Development
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This RPL kit is for CHC52015 Diploma in Community Services specialising in Case Management. It covers BSBWOR501 - Manage personal work priorities and professional development. The kit includes knowledge assessment, workplace evidence, third party report & supervisor testimonial, and evidence submission guide checklist.
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CHC52015 Diploma in
Community Services
Specialising in Case Management
Recognition of Prior Learning (RPL Kit)
BSBWOR501 – Manage personal work
priorities and professional development
ASSESSMENT WORKBOOK
Assessment Workbook V1.0 Produced 15 August 2017
Copyright © 2017 Inspire Education Pty Ltd. All rights reserved. No part of this publication may
be reproduced or distributed in any form or by any means, or stored in a database or retrieval
system other than pursuant to the terms of the Copyright Act 1968 (Commonwealth), without the
prior written permission of Inspire Education Pty Ltd.
Community Services
Specialising in Case Management
Recognition of Prior Learning (RPL Kit)
BSBWOR501 – Manage personal work
priorities and professional development
ASSESSMENT WORKBOOK
Assessment Workbook V1.0 Produced 15 August 2017
Copyright © 2017 Inspire Education Pty Ltd. All rights reserved. No part of this publication may
be reproduced or distributed in any form or by any means, or stored in a database or retrieval
system other than pursuant to the terms of the Copyright Act 1968 (Commonwealth), without the
prior written permission of Inspire Education Pty Ltd.
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Version control & document history
Date Summary of modifications
made
Version
15 August 2017 Version 1 developed 1.0
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 2 © Inspire Education Pty. Ltd.
Date Summary of modifications
made
Version
15 August 2017 Version 1 developed 1.0
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 2 © Inspire Education Pty. Ltd.
TABLE OF CONTENTS
This is an interactive table of contents. If you are viewing this document
in Acrobat, clicking on a heading will transfer you to that page. If you
have this document open in Word, you will need to hold down the Control
key while clicking for this to work.
TABLE OF CONTENTS...........................................................................3
RPL KIT COVER SHEET.......................................................................4
IMPORTANT! PLEASE READ..................................................................5
BSBWOR501 – MANAGE PERSONAL WORK PRIORITIES AND PROFESSIOAL
DEVELOPMENT.................................................................................... 6
I. Knowledge Assessment..........................................................................................6
KNOWLEDGE ASSESSMENT...........................................................7
II Workplace Evidence................................................................................................. 16
III. Third Party Report & Supervisor Testimonial..................................................21
IV. Evidence Submission Guide Checklist..............................................................29
RPL KIT CHECKLIST.........................................................................32
FEEDBACK........................................................................................ 33
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 3
This is an interactive table of contents. If you are viewing this document
in Acrobat, clicking on a heading will transfer you to that page. If you
have this document open in Word, you will need to hold down the Control
key while clicking for this to work.
TABLE OF CONTENTS...........................................................................3
RPL KIT COVER SHEET.......................................................................4
IMPORTANT! PLEASE READ..................................................................5
BSBWOR501 – MANAGE PERSONAL WORK PRIORITIES AND PROFESSIOAL
DEVELOPMENT.................................................................................... 6
I. Knowledge Assessment..........................................................................................6
KNOWLEDGE ASSESSMENT...........................................................7
II Workplace Evidence................................................................................................. 16
III. Third Party Report & Supervisor Testimonial..................................................21
IV. Evidence Submission Guide Checklist..............................................................29
RPL KIT CHECKLIST.........................................................................32
FEEDBACK........................................................................................ 33
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 3
RPL KIT COVER SHEET
COURSE CODE AND TITLE:
CHC52015
Diploma of Community Services
specialising in Case Management
UNIT OF COMPETENCY: BSBWOR501 – Manage personal work
priorities and professional development
FIRST AND SURNAME:
PHONE:
EMAIL:
Please read the Candidate Declaration below and if you
agree to the terms of the declaration sign and date in
the space provided.
By submitting this work, I declare that:
I have been advised of the assessment requirements, have
been made aware of my rights and responsibilities as an
assessment candidate, and choose to be assessed at this
time.
I am aware that there is a limit to the number of
submissions that I can make for each assessment, and I am
submitting all documents required to complete this
assessment kit.
I have organised and named the files I am submitting
according to the instructions provided and I am aware that
my assessor will not assess work that cannot be clearly
identified and may request the work be resubmitted
according to the correct process.
This work is my own and contains no material written by
another person except where due reference is made. I am
aware that a false declaration may lead to the withdrawal of
a qualification or statement of attainment.
I am aware that there is a policy of checking the validity of
qualifications that I submit as evidence as well as the
qualifications/evidence of parties who verify my
performance or observable skills (where applicable). I give
my consent to contact these parties for verification
purposes.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 4 © Inspire Education Pty. Ltd.
COURSE CODE AND TITLE:
CHC52015
Diploma of Community Services
specialising in Case Management
UNIT OF COMPETENCY: BSBWOR501 – Manage personal work
priorities and professional development
FIRST AND SURNAME:
PHONE:
EMAIL:
Please read the Candidate Declaration below and if you
agree to the terms of the declaration sign and date in
the space provided.
By submitting this work, I declare that:
I have been advised of the assessment requirements, have
been made aware of my rights and responsibilities as an
assessment candidate, and choose to be assessed at this
time.
I am aware that there is a limit to the number of
submissions that I can make for each assessment, and I am
submitting all documents required to complete this
assessment kit.
I have organised and named the files I am submitting
according to the instructions provided and I am aware that
my assessor will not assess work that cannot be clearly
identified and may request the work be resubmitted
according to the correct process.
This work is my own and contains no material written by
another person except where due reference is made. I am
aware that a false declaration may lead to the withdrawal of
a qualification or statement of attainment.
I am aware that there is a policy of checking the validity of
qualifications that I submit as evidence as well as the
qualifications/evidence of parties who verify my
performance or observable skills (where applicable). I give
my consent to contact these parties for verification
purposes.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 4 © Inspire Education Pty. Ltd.
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Name : Signature: Date:
IMPORTANT! PLEASE READ
Before proceeding with the RPL assessments included in this kit,
ensure that you:
Have spoken to your Assessor through initial consultation.
Have been provided feedback from your Assessor that you
are eligible for Recognition of Prior Learning for the
following unit of competency:
BSBWOR501 – Manage personal work priorities and
professional development
Have submitted the Authority to Release Information
duly completed and signed by your workplace supervisor/
representative to your assessor.
Important: If you have not completed any of the above, contact
your Assessor now for further guidance on how to proceed with
your application for Recognition of Prior Learning (RPL) Kit.
IMPORTANT: If you have already completed the unit
BSBWOR501 – Manage personal work priorities and professional
development through a registered training organisation – please
upload a certified copy of the statement of attainment for this
unit / copy of qualification which includes this unit.
The code and name of the unit must exactly match the one
named above – if it does not, please proceed with completion of
this booklet or contact the trainer/assessor for further advice.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 5
IMPORTANT! PLEASE READ
Before proceeding with the RPL assessments included in this kit,
ensure that you:
Have spoken to your Assessor through initial consultation.
Have been provided feedback from your Assessor that you
are eligible for Recognition of Prior Learning for the
following unit of competency:
BSBWOR501 – Manage personal work priorities and
professional development
Have submitted the Authority to Release Information
duly completed and signed by your workplace supervisor/
representative to your assessor.
Important: If you have not completed any of the above, contact
your Assessor now for further guidance on how to proceed with
your application for Recognition of Prior Learning (RPL) Kit.
IMPORTANT: If you have already completed the unit
BSBWOR501 – Manage personal work priorities and professional
development through a registered training organisation – please
upload a certified copy of the statement of attainment for this
unit / copy of qualification which includes this unit.
The code and name of the unit must exactly match the one
named above – if it does not, please proceed with completion of
this booklet or contact the trainer/assessor for further advice.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 5
BSBWOR501 – MANAGE PERSONAL WORK PRIORITIES AND PROFESSIOAL
DEVELOPMENT
I. Knowledge Assessment
The questions in this part of the booklet cover the generic
underpinning knowledge in the following relevant unit of competency:
BSBWOR501 – Manage personal work priorities and
professional development
You must answer all questions using your own words. Some
questions cover processes you would have likely encountered in your
previous or current workplace. Ideally, you should be able to answer
these questions based on the processes in place at the workplace.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 6 © Inspire Education Pty. Ltd.
DEVELOPMENT
I. Knowledge Assessment
The questions in this part of the booklet cover the generic
underpinning knowledge in the following relevant unit of competency:
BSBWOR501 – Manage personal work priorities and
professional development
You must answer all questions using your own words. Some
questions cover processes you would have likely encountered in your
previous or current workplace. Ideally, you should be able to answer
these questions based on the processes in place at the workplace.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 6 © Inspire Education Pty. Ltd.
KNOWLEDGE ASSESSMENT
1. The following are concepts and methods relevant to personal and
professional development in case management. For each concept
and method, discuss its principles and provide at least one (1)
technique that can be used.
a. Creating a personal development plan
Principles:
Happiness as the main goal
Elimination of negative emotions
Effective Communication
Technique:
Spending majority of time in
reflecting
Practicing mindfulness
Learning to use silence
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 7
1. The following are concepts and methods relevant to personal and
professional development in case management. For each concept
and method, discuss its principles and provide at least one (1)
technique that can be used.
a. Creating a personal development plan
Principles:
Happiness as the main goal
Elimination of negative emotions
Effective Communication
Technique:
Spending majority of time in
reflecting
Practicing mindfulness
Learning to use silence
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 7
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b. Personal goal setting
Principles:
Clarity
Commitment
Challenging objectives
Task complicatedness
Feedback
Technique:
The SMART Goal technique is
appropriate for setting personal
goal
SMART means specific,
measurable, attainable, relevant
and time-bound
c. Setting realistic timeframes
Principles:
Being clear about the goal- whether
it is short-term, medium-term or
long-term
Comparing the goal with behavior
profile, motivational needs and
intelligence preferences
Level of energy, determination and
drive
Understanding the resources that
are available
Technique:
Understanding the goal – how
realistic it is
What steps need to be taken and if
these are feasible
Identifying small goals first to meet
the larger goals
Achieving success in each step
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 8 © Inspire Education Pty. Ltd.
Principles:
Clarity
Commitment
Challenging objectives
Task complicatedness
Feedback
Technique:
The SMART Goal technique is
appropriate for setting personal
goal
SMART means specific,
measurable, attainable, relevant
and time-bound
c. Setting realistic timeframes
Principles:
Being clear about the goal- whether
it is short-term, medium-term or
long-term
Comparing the goal with behavior
profile, motivational needs and
intelligence preferences
Level of energy, determination and
drive
Understanding the resources that
are available
Technique:
Understanding the goal – how
realistic it is
What steps need to be taken and if
these are feasible
Identifying small goals first to meet
the larger goals
Achieving success in each step
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 8 © Inspire Education Pty. Ltd.
d. Performance and progress measurement
Principles:
Being open and honest
Making goals engaging,
challenging and interesting
Keeping the goals simple
Using mini-reviews to keep in touch
Aligning individual goals to the
goals of the organization
Building on strengths rather than
focusing only on correcting
weaknesses
Technique:
Key Performance Indicators or KPIs
Performance appraisals
Using management by objectives or
MBO
Rewards and Recognition programs
Performance management
frameworks
e. Effective time management
Principles:
Arriving early at work
Planning the day ahead
Prioritizing
Being efficiently effective –
effective means doing the right
thing whereas efficient means
doing things in the right way
Saving energy by putting in least
effort
Doing less things in a day but
effectively
Technique:
Delegation of work
Avoiding procrastination
Prioritizing the most important
work
Keeping a log
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 9
Principles:
Being open and honest
Making goals engaging,
challenging and interesting
Keeping the goals simple
Using mini-reviews to keep in touch
Aligning individual goals to the
goals of the organization
Building on strengths rather than
focusing only on correcting
weaknesses
Technique:
Key Performance Indicators or KPIs
Performance appraisals
Using management by objectives or
MBO
Rewards and Recognition programs
Performance management
frameworks
e. Effective time management
Principles:
Arriving early at work
Planning the day ahead
Prioritizing
Being efficiently effective –
effective means doing the right
thing whereas efficient means
doing things in the right way
Saving energy by putting in least
effort
Doing less things in a day but
effectively
Technique:
Delegation of work
Avoiding procrastination
Prioritizing the most important
work
Keeping a log
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 9
f. Awareness of self, personal behaviour, and traits.
Principles:
Concentrating on being happy
Happiness depends on the own self
Being too passionate is harmful
Being able to change one positively
Knowing the strengths and
weaknesses
Technique:
Being mindful
Using positive self-talk
Recognizing the limits
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 10 © Inspire Education Pty. Ltd.
Principles:
Concentrating on being happy
Happiness depends on the own self
Being too passionate is harmful
Being able to change one positively
Knowing the strengths and
weaknesses
Technique:
Being mindful
Using positive self-talk
Recognizing the limits
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 10 © Inspire Education Pty. Ltd.
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2. Listed below are methods and practices that are used to improve
one’s performance.
In your own words, briefly discuss each in the context of working
in case management. Your discussion must be between 60-100
words in length.
a. Professional development
Case management refers to the services provided to individuals and families
especially in terms of health. Professional development for those wanting to
become case managers refers to the training given to them to improve their
overall skills. The training is given to improve the skills needed for case
managers. These skills include clinical skills, management skills in terms of
managing clients, first-aid skills and communication skills amongst others.
Professional development involves improving these skills along with other
skills such as autonomy, conflict resolution, teamwork, tolerance, cultural
sensitivity and so on.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 11
one’s performance.
In your own words, briefly discuss each in the context of working
in case management. Your discussion must be between 60-100
words in length.
a. Professional development
Case management refers to the services provided to individuals and families
especially in terms of health. Professional development for those wanting to
become case managers refers to the training given to them to improve their
overall skills. The training is given to improve the skills needed for case
managers. These skills include clinical skills, management skills in terms of
managing clients, first-aid skills and communication skills amongst others.
Professional development involves improving these skills along with other
skills such as autonomy, conflict resolution, teamwork, tolerance, cultural
sensitivity and so on.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 11
b. Coaching and mentoring
While coaching is a short-term process, mentoring is long-term. In case
management, both coaching and mentoring are extremely crucial
because it deals with handling clients who come from different
backgrounds having numerous issues. Case managers might have to
deal with clients with history of substance abuse, or clinical depression.
Coaching will help them understand ways to cope with such clients
effectively. Mentoring in case management is important because it
would provide long-term assistance to the learners concerning dealing
with the clients. Therefore, coaching and mentoring both are important
processes in case management.
c. Reflective practice
Reflective practice refers to the capability to reflect on the actions one
performs in order to engage in a continuous learning process.
Reflection also means giving increased attention to the theories and
practical values that inform the actions one performs every day. Case
management is a field of study where reflective practice is extremely
crucial because it would help the case managers understand their
strengths and weaknesses and communicate properly with their clients.
Apart from that, reflective practice could also help the case managers
to deal with situations where she or he has to help a suicidal client.
Reflective practice brings out innovative ideas and compassion as well
in the individuals.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 12 © Inspire Education Pty. Ltd.
While coaching is a short-term process, mentoring is long-term. In case
management, both coaching and mentoring are extremely crucial
because it deals with handling clients who come from different
backgrounds having numerous issues. Case managers might have to
deal with clients with history of substance abuse, or clinical depression.
Coaching will help them understand ways to cope with such clients
effectively. Mentoring in case management is important because it
would provide long-term assistance to the learners concerning dealing
with the clients. Therefore, coaching and mentoring both are important
processes in case management.
c. Reflective practice
Reflective practice refers to the capability to reflect on the actions one
performs in order to engage in a continuous learning process.
Reflection also means giving increased attention to the theories and
practical values that inform the actions one performs every day. Case
management is a field of study where reflective practice is extremely
crucial because it would help the case managers understand their
strengths and weaknesses and communicate properly with their clients.
Apart from that, reflective practice could also help the case managers
to deal with situations where she or he has to help a suicidal client.
Reflective practice brings out innovative ideas and compassion as well
in the individuals.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 12 © Inspire Education Pty. Ltd.
3. Consider the different learning types provided below. In your own
words, discuss each learning style and provide at least one (1)
specific strategy or approach appropriate for accommodating each
learning style when working within the case management process.
Do not exceed fifty (50) words for each discussion.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 13
words, discuss each learning style and provide at least one (1)
specific strategy or approach appropriate for accommodating each
learning style when working within the case management process.
Do not exceed fifty (50) words for each discussion.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 13
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Learning style
Discussion
(Do not exceed fifty (50) words for each
discussion)
Approach / strategy
(Provide at least (1) for each learning style)
Visual
It means the way of learning where
information is related to images. In this
learning style, learners are first required to
see the visuals or images and then explain
what they see. The individuals with visual
learning style are known as visual-spatial
learners.
Go through the pictures related to the client’s
case and note down the minute details available
Kinaesthetic/
Tactile
Kinaesthetic or tactile learning style refers to
the learning style involvement movements.
Learners who learn the best through physical
activities fall under the category of
kinaesthetic learners. Kinaesthetic learners
require whole-body movement in order to
process difficult and new information. Similar
to this, tactile learners need hands-on
movement to learn new information.
Observe the hand gestures, postures and
movements of the client, the way she or he
sits, folds hands, makes eye movements and
so on
Discussion
(Do not exceed fifty (50) words for each
discussion)
Approach / strategy
(Provide at least (1) for each learning style)
Visual
It means the way of learning where
information is related to images. In this
learning style, learners are first required to
see the visuals or images and then explain
what they see. The individuals with visual
learning style are known as visual-spatial
learners.
Go through the pictures related to the client’s
case and note down the minute details available
Kinaesthetic/
Tactile
Kinaesthetic or tactile learning style refers to
the learning style involvement movements.
Learners who learn the best through physical
activities fall under the category of
kinaesthetic learners. Kinaesthetic learners
require whole-body movement in order to
process difficult and new information. Similar
to this, tactile learners need hands-on
movement to learn new information.
Observe the hand gestures, postures and
movements of the client, the way she or he
sits, folds hands, makes eye movements and
so on
Auditory
As the name suggests, auditory learning style
means the learning style where learners
learn best when the information is presented
through speech or sound. Auditory learning
style generally involves any type of music or
sound to disseminate information. Those
possessing auditory learning styles are good
listeners and learn best listening not viewing.
Paying attention to what the client says
regarding her or his problem
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 15
As the name suggests, auditory learning style
means the learning style where learners
learn best when the information is presented
through speech or sound. Auditory learning
style generally involves any type of music or
sound to disseminate information. Those
possessing auditory learning styles are good
listeners and learn best listening not viewing.
Paying attention to what the client says
regarding her or his problem
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
© Inspire Education Pty. Ltd. Page 15
4. Describe three (3) methods you would apply to achieve a healthy
work-life balance while working as a case manager.
Do not exceed 60 words for each discussion.
Method 1
The first method is to have a track of time that is spent in a day in both
professional and personal life. Keeping a log of every activity done in a
day for one week will produce the data that will help us understand the
amount of time we have spent for work and for personal life.
Method 2
The second method that I would apply is to schedule carefully.
Scrupulous scheduling includes planning even the most insignificant
work. For case managers, scheduling meticulously important because
most of their time is spent in caring for the client, monitoring,
developing and evaluating treatment plans and so on that might often
get mixed. Planning each work would help in maintaining the balance.
Method 3
The third method that I would apply is to set boundaries for works that
I do. It means that I will list things that I will do at my workplace and at
home. This method will help me in making sure that I do not bring the
problems of my clients home and take the problems of home to work
and hamper my profession.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 16 © Inspire Education Pty. Ltd.
work-life balance while working as a case manager.
Do not exceed 60 words for each discussion.
Method 1
The first method is to have a track of time that is spent in a day in both
professional and personal life. Keeping a log of every activity done in a
day for one week will produce the data that will help us understand the
amount of time we have spent for work and for personal life.
Method 2
The second method that I would apply is to schedule carefully.
Scrupulous scheduling includes planning even the most insignificant
work. For case managers, scheduling meticulously important because
most of their time is spent in caring for the client, monitoring,
developing and evaluating treatment plans and so on that might often
get mixed. Planning each work would help in maintaining the balance.
Method 3
The third method that I would apply is to set boundaries for works that
I do. It means that I will list things that I will do at my workplace and at
home. This method will help me in making sure that I do not bring the
problems of my clients home and take the problems of home to work
and hamper my profession.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 16 © Inspire Education Pty. Ltd.
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II. Workplace Evidence
This part of the RPL Kit requires you to provide evidence from the
workplace. The evidence could be from your current workplace or one
that you have recently been involved in however it must be in the
community services sector whilst performing the role of a case manager.
You may need to obtain permission from your workplace supervisor to be
able to submit the documents requested. Please also ensure that you
maintain confidentiality and remove or cross out any identifying names
etc. on the documentation.
This documentation is to demonstrate that you have the skills and
knowledge required to create systems and processes to organize
information and prioritise tasks.
This unit of competency requires you to provide evidence of completing
the following:
1. Establishing personal work goals
2. Setting and meeting own work priorities
3. Developing and maintaining professional competence
4. Use of business technology to organise and priorities tasks and
commitments
5. Maintaining an appropriate work-life balance to manage personal
health and stress
6. Participating in networks
7. Development of a personal development plan which includes career
objectives and an action plan
8. Developing new skills
A. Evidence to be submitted
1. Establishing personal work goals
2. Setting and meeting own work priorities
3. Developing and maintaining professional competence
Evidence of completion of the above:
Provide a copy of your signed job description
Provide copies of your professional development
plan/performance reviews undertaken in the workplace whilst
fulfilling the role of a Case Manager – these must include
identification of personal goals with timeframes and ways of
measuring progress
A copy of your workplace training records signed by the
appropriate staff member that shows that you have completed
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 17
This part of the RPL Kit requires you to provide evidence from the
workplace. The evidence could be from your current workplace or one
that you have recently been involved in however it must be in the
community services sector whilst performing the role of a case manager.
You may need to obtain permission from your workplace supervisor to be
able to submit the documents requested. Please also ensure that you
maintain confidentiality and remove or cross out any identifying names
etc. on the documentation.
This documentation is to demonstrate that you have the skills and
knowledge required to create systems and processes to organize
information and prioritise tasks.
This unit of competency requires you to provide evidence of completing
the following:
1. Establishing personal work goals
2. Setting and meeting own work priorities
3. Developing and maintaining professional competence
4. Use of business technology to organise and priorities tasks and
commitments
5. Maintaining an appropriate work-life balance to manage personal
health and stress
6. Participating in networks
7. Development of a personal development plan which includes career
objectives and an action plan
8. Developing new skills
A. Evidence to be submitted
1. Establishing personal work goals
2. Setting and meeting own work priorities
3. Developing and maintaining professional competence
Evidence of completion of the above:
Provide a copy of your signed job description
Provide copies of your professional development
plan/performance reviews undertaken in the workplace whilst
fulfilling the role of a Case Manager – these must include
identification of personal goals with timeframes and ways of
measuring progress
A copy of your workplace training records signed by the
appropriate staff member that shows that you have completed
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 17
training identified in your professional development plan or a
copy of the certificate etc. received after completion of the
training.
The purpose of this documentation is to demonstrate that you have:
considered your own practice and the skills that are required
spoken with your supervisor/manager to identify training that
you could undertake to meet your identified goals
undertaken the training as identified
If any of the above is not clear in your documentation, please address
these in an additional document.
Please save and submit the document to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Priorities 1
Please save and submit the document to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Priorities 2
Please save and submit the document to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Priorities 3
4. Use of business technology to organise and prioritise tasks
and commitments
Evidence of use of business technology:
Screen shot of electronic means of organising tasks i.e. from
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 18 © Inspire Education Pty. Ltd.
copy of the certificate etc. received after completion of the
training.
The purpose of this documentation is to demonstrate that you have:
considered your own practice and the skills that are required
spoken with your supervisor/manager to identify training that
you could undertake to meet your identified goals
undertaken the training as identified
If any of the above is not clear in your documentation, please address
these in an additional document.
Please save and submit the document to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Priorities 1
Please save and submit the document to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Priorities 2
Please save and submit the document to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Priorities 3
4. Use of business technology to organise and prioritise tasks
and commitments
Evidence of use of business technology:
Screen shot of electronic means of organising tasks i.e. from
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 18 © Inspire Education Pty. Ltd.
Outlook Calendar, task lists etc. Screen shots of use of apps
from I-Phone etc. that assist in keeping the candidate organised
and in control of workplace priorities
Evidence of the use of any other electronic means of organising
and prioritising tasks and commitments
Please note: this unit is particularly relating to business technology.
Therefore,photocopies of hard copy diaries etc. are not sufficient
evidence. Evidence must show a number of appointments and tasks in
both daily and weekly view.
Please save and submit the documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Use of Business Technology
5. Maintaining an appropriate work-life balance to manage
personal health and stress
Evidence required:
Provide information about activities that you undertake to
manage your personal health and stress and explain why they
are important (60-100 words)
Provide copies of your home calendar, I-Phone screenshot, diary
etc. that includes both work and home responsibilities and
appointments and write a short paragraph describing how you
balance the two lots of responsibilities (Two weeks are required
and this may be from a hard copy resource i.e. does not need to
be electronic)
Please save and submit the documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Work-Life Balance 1
Please save and submit the documents to your assessor using the
filename:
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 19
from I-Phone etc. that assist in keeping the candidate organised
and in control of workplace priorities
Evidence of the use of any other electronic means of organising
and prioritising tasks and commitments
Please note: this unit is particularly relating to business technology.
Therefore,photocopies of hard copy diaries etc. are not sufficient
evidence. Evidence must show a number of appointments and tasks in
both daily and weekly view.
Please save and submit the documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Use of Business Technology
5. Maintaining an appropriate work-life balance to manage
personal health and stress
Evidence required:
Provide information about activities that you undertake to
manage your personal health and stress and explain why they
are important (60-100 words)
Provide copies of your home calendar, I-Phone screenshot, diary
etc. that includes both work and home responsibilities and
appointments and write a short paragraph describing how you
balance the two lots of responsibilities (Two weeks are required
and this may be from a hard copy resource i.e. does not need to
be electronic)
Please save and submit the documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Work-Life Balance 1
Please save and submit the documents to your assessor using the
filename:
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 19
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[Last Name, First Name]_Subject 7-Work-Life Balance 2
Please save and submit the documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Work-Life Balance 3
6. Participating in networks
Evidence required:
Copy of certificates, emails etc. that confirm your involvement in
networks relating to your work in Case Management. If it is not
clear what the purpose of the network is, please include this
information (Three documents are required for different
networks)
Please save and submit the documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Networks 1
Please save and submit the documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Networks 2
Please save and submit the documents to your assessor using the
filename:
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 20 © Inspire Education Pty. Ltd.
Please save and submit the documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Work-Life Balance 3
6. Participating in networks
Evidence required:
Copy of certificates, emails etc. that confirm your involvement in
networks relating to your work in Case Management. If it is not
clear what the purpose of the network is, please include this
information (Three documents are required for different
networks)
Please save and submit the documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Networks 1
Please save and submit the documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Networks 2
Please save and submit the documents to your assessor using the
filename:
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 20 © Inspire Education Pty. Ltd.
[Last Name, First Name]_Subject 7-Networks 3
7. Development of a personal development plan which includes
career objectives and an action plan
8. Developing new skills
Evidence required:
Copy of a personal development plan that clearly shows your
career objectives and has clear goals, timelines and
measurements including how you intend meeting your goals
Include information in regards to where you can undertake any
additional training you may need or where you could go for
more information to help you plan towards your career
objectives
Please save and submit the documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Development Plan
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 21
7. Development of a personal development plan which includes
career objectives and an action plan
8. Developing new skills
Evidence required:
Copy of a personal development plan that clearly shows your
career objectives and has clear goals, timelines and
measurements including how you intend meeting your goals
Include information in regards to where you can undertake any
additional training you may need or where you could go for
more information to help you plan towards your career
objectives
Please save and submit the documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7-Development Plan
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 21
III. Third Party Report & Supervisor Testimonial
Third Party Report -Instruction for Supervisors
Dear Supervisor,
Thank you for agreeing to verify the evidence provided for this
Recognition of Prior Learning (RPL) application. Kindly read through the
instructions below to guide you in fulfilling your role.
NOTE: You MUST have the necessary experience and
qualification/s in the area of Community Services Case
Management (e.g., you are/were the designated workplace
supervisor for the candidate, or you have the relevant VET
qualification/s, Diploma of Community Services (Case
Management) or higher
Your role
You are asked to testify that the candidate has completed the tasks
outlined below according to the quality standards set by the workplace,
and in compliance with the industry standards relevant to the candidate’s
work role in the Community Services Case Management area by
completing the form that begins on the next page.
Before you complete this form, please:
- Read through the Form
- Discuss any queries about this form with the candidate. If the
candidate cannot answer your questions about the observation
form, you may contact the candidate’s RPL assessor.
You are asked to review each criteria item in this Third Party Report
Form and rate the candidate’s performance against each criteria item by
providing a rating of one (1) – five (5). When providing the rating for the
candidate’s performance, refer to the Rating Matrix found on the next
page. You are also required to provide specific written comments about
the candidate’s performance against each criteria item.
Please complete all parts of the form, including the Observer’s
Declaration and the Workplace Supervisor Details found in this form.
Once done, please return this form to the candidate.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 22 © Inspire Education Pty. Ltd.
Third Party Report -Instruction for Supervisors
Dear Supervisor,
Thank you for agreeing to verify the evidence provided for this
Recognition of Prior Learning (RPL) application. Kindly read through the
instructions below to guide you in fulfilling your role.
NOTE: You MUST have the necessary experience and
qualification/s in the area of Community Services Case
Management (e.g., you are/were the designated workplace
supervisor for the candidate, or you have the relevant VET
qualification/s, Diploma of Community Services (Case
Management) or higher
Your role
You are asked to testify that the candidate has completed the tasks
outlined below according to the quality standards set by the workplace,
and in compliance with the industry standards relevant to the candidate’s
work role in the Community Services Case Management area by
completing the form that begins on the next page.
Before you complete this form, please:
- Read through the Form
- Discuss any queries about this form with the candidate. If the
candidate cannot answer your questions about the observation
form, you may contact the candidate’s RPL assessor.
You are asked to review each criteria item in this Third Party Report
Form and rate the candidate’s performance against each criteria item by
providing a rating of one (1) – five (5). When providing the rating for the
candidate’s performance, refer to the Rating Matrix found on the next
page. You are also required to provide specific written comments about
the candidate’s performance against each criteria item.
Please complete all parts of the form, including the Observer’s
Declaration and the Workplace Supervisor Details found in this form.
Once done, please return this form to the candidate.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 22 © Inspire Education Pty. Ltd.
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RATING MATRIX
Note to the supervisor:
Use this RATING MATRIX to guide you in evaluating the candidate’s performance against
each criteria item provided in this Third Party Report Form.
In instances where a criteria item has not been demonstrated or has not been performed
yet by the candidate in the workplace, tick the box that corresponds to N/A.
The N/A mark or rating for a criteria item means: The criteria item does not apply to the
candidate’s work role in the organisation; the criteria item does not apply in the
organisation’s service operations; or for other reasons. When ticking the N/A box, please
ensure that you include specific written comments explaining the reasons.
Rating Knowledge Standard of
Work Autonomy Coping with
Complexity
Perception of
Context
1
Novice
Minimal or
'textbook'
knowledge
without
connecting it to
practice
unlikely to be
satisfactory
unless closely
supervised
Needs
supervision or
instruction
Little or no
conception of
dealing with
complexity
Tends to see
actions in
isolation
2
Beginner
Working
knowledge of
key aspects of
practice
Straightforward
tasks likely to be
completed to an
acceptable
standard
Able to achieve
some steps
using own
judgement, but
supervision
needed for
overall task
Appreciates
complex
situations but
only able to
achieve partial
resolution
Sees actions as
a series of steps
3
Competent
Good working
and background
knowledge of
area of practice
Fit for purpose,
though may lack
refinement
Able to achieve
most tasks
using own
judgment
Copes with
complex
situations
through
deliberate
analysis and
planning
Sees actions at
least partly in
terms of longer
goals
4
Proficient
Depth of
understanding
of discipline and
area of practice
Fully acceptable
standard
achieved
routinely
Able to take full
responsibility for
own work (and
that of others
where
applicable)
Deals with
complex
situations
holistically,
decision making
more confident
Sees overall
'picture' and
how individual
actions fit within
it
5
Expert
Authoritative
knowledge of
discipline and
deep tacit
understanding
across area of
practice
Excellence
achieved with
relative ease
Able to take
responsibility for
going beyond
existing
standards and
creating own
interpretations
Holistic grasp of
complex
situations,
moves between
intuitive and
analytical
approaches with
ease
Sees overall
'picture' and
alternative
approaches;
vision of what
may be possible
N/A
The criteria item does not apply to the candidate’s work role in the organisation; the
criteria item does not apply in the organisation’s service operations; or for other
reasons.
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 23
Note to the supervisor:
Use this RATING MATRIX to guide you in evaluating the candidate’s performance against
each criteria item provided in this Third Party Report Form.
In instances where a criteria item has not been demonstrated or has not been performed
yet by the candidate in the workplace, tick the box that corresponds to N/A.
The N/A mark or rating for a criteria item means: The criteria item does not apply to the
candidate’s work role in the organisation; the criteria item does not apply in the
organisation’s service operations; or for other reasons. When ticking the N/A box, please
ensure that you include specific written comments explaining the reasons.
Rating Knowledge Standard of
Work Autonomy Coping with
Complexity
Perception of
Context
1
Novice
Minimal or
'textbook'
knowledge
without
connecting it to
practice
unlikely to be
satisfactory
unless closely
supervised
Needs
supervision or
instruction
Little or no
conception of
dealing with
complexity
Tends to see
actions in
isolation
2
Beginner
Working
knowledge of
key aspects of
practice
Straightforward
tasks likely to be
completed to an
acceptable
standard
Able to achieve
some steps
using own
judgement, but
supervision
needed for
overall task
Appreciates
complex
situations but
only able to
achieve partial
resolution
Sees actions as
a series of steps
3
Competent
Good working
and background
knowledge of
area of practice
Fit for purpose,
though may lack
refinement
Able to achieve
most tasks
using own
judgment
Copes with
complex
situations
through
deliberate
analysis and
planning
Sees actions at
least partly in
terms of longer
goals
4
Proficient
Depth of
understanding
of discipline and
area of practice
Fully acceptable
standard
achieved
routinely
Able to take full
responsibility for
own work (and
that of others
where
applicable)
Deals with
complex
situations
holistically,
decision making
more confident
Sees overall
'picture' and
how individual
actions fit within
it
5
Expert
Authoritative
knowledge of
discipline and
deep tacit
understanding
across area of
practice
Excellence
achieved with
relative ease
Able to take
responsibility for
going beyond
existing
standards and
creating own
interpretations
Holistic grasp of
complex
situations,
moves between
intuitive and
analytical
approaches with
ease
Sees overall
'picture' and
alternative
approaches;
vision of what
may be possible
N/A
The criteria item does not apply to the candidate’s work role in the organisation; the
criteria item does not apply in the organisation’s service operations; or for other
reasons.
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 23
THIRD PARTY REPORT FORM
BSBWOR501 – Manage personal work priorities and professional development
Important reminders for the supervisor:
Make specific, written comments about the candidate’s performance.
These comments are valuable evidence of the candidate’s competency.
Tick the boxes corresponding your rating for the candidate’s
performance for this criteria item. Tick only one rating for each criteria
item.
Complete all parts of the form, including signing the Declaration and
the Supervisor’s Details.
You may discuss any queries about the forms with the candidate. If the
candidate cannot answer your questions, you may contact Inspire
Education at 1800-506-509. We’ll be happy to help
The assessor may need clarification and or further verification
regarding the information you provide here. In these instances, then
he/she may contact you directly to get more information about the
candidate’s performance.
CANDIDATE’S INFORMATION
Full Name
(Last Name, First
Name)
CRITERIA ITEM 1 2 3 4 5 N/
A
1. The candidate has served as a positive role
model in the workplace through personal
work planning
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
2. The candidate ensures that personal work
goals, plans and activities reflect the
organisation’s plans, own responsibilities and
accountabilities
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 24 © Inspire Education Pty. Ltd.
BSBWOR501 – Manage personal work priorities and professional development
Important reminders for the supervisor:
Make specific, written comments about the candidate’s performance.
These comments are valuable evidence of the candidate’s competency.
Tick the boxes corresponding your rating for the candidate’s
performance for this criteria item. Tick only one rating for each criteria
item.
Complete all parts of the form, including signing the Declaration and
the Supervisor’s Details.
You may discuss any queries about the forms with the candidate. If the
candidate cannot answer your questions, you may contact Inspire
Education at 1800-506-509. We’ll be happy to help
The assessor may need clarification and or further verification
regarding the information you provide here. In these instances, then
he/she may contact you directly to get more information about the
candidate’s performance.
CANDIDATE’S INFORMATION
Full Name
(Last Name, First
Name)
CRITERIA ITEM 1 2 3 4 5 N/
A
1. The candidate has served as a positive role
model in the workplace through personal
work planning
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
2. The candidate ensures that personal work
goals, plans and activities reflect the
organisation’s plans, own responsibilities and
accountabilities
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 24 © Inspire Education Pty. Ltd.
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
3. The candidate measures and maintains
personal performance in varying work
conditions, work contexts and when
contingencies occur
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
4. The candidate takes initiative to prioritise and
facilitate competing demands to achieve
personal, team and organisational goals and
objectives
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
5. The candidate uses technology efficiently and
effectively to manage work priorities and
commitments
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 25
CRITERIA ITEM 1 2 3 4 5 N/
A
3. The candidate measures and maintains
personal performance in varying work
conditions, work contexts and when
contingencies occur
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
4. The candidate takes initiative to prioritise and
facilitate competing demands to achieve
personal, team and organisational goals and
objectives
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
5. The candidate uses technology efficiently and
effectively to manage work priorities and
commitments
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 25
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Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
6. The candidate maintains appropriate work-life
balance, and ensures that stress is effectively
managed and health is attended to.
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
7. Candidate assesses personal knowledge and
skills against competency standards to
determine development needs, priorities and
plans
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
8. Candidate seeks feedback from employees,
clients and colleagues and uses this feedback
to identify and develop ways to improve
competence
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 26 © Inspire Education Pty. Ltd.
CRITERIA ITEM 1 2 3 4 5 N/
A
6. The candidate maintains appropriate work-life
balance, and ensures that stress is effectively
managed and health is attended to.
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
7. Candidate assesses personal knowledge and
skills against competency standards to
determine development needs, priorities and
plans
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
8. Candidate seeks feedback from employees,
clients and colleagues and uses this feedback
to identify and develop ways to improve
competence
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 26 © Inspire Education Pty. Ltd.
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
9. The candidate identifies, evaluates, selects
and uses development opportunities suitable
to personal learning style/s to develop
competence
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
10. Candidate participates in networks to
enhance personal knowledge, skills and work
relationships
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
11. The candidate identifies and develops new
skills to achieve and maintain a competitive
edge
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 27
CRITERIA ITEM 1 2 3 4 5 N/
A
9. The candidate identifies, evaluates, selects
and uses development opportunities suitable
to personal learning style/s to develop
competence
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
10. Candidate participates in networks to
enhance personal knowledge, skills and work
relationships
Supervisor’s comments / feedback:
CRITERIA ITEM 1 2 3 4 5 N/
A
11. The candidate identifies and develops new
skills to achieve and maintain a competitive
edge
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 27
Supervisor’s comments / feedback:
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 28 © Inspire Education Pty. Ltd.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 28 © Inspire Education Pty. Ltd.
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Supervisor Testimonial
I hereby certify that the documents submitted by
(student name) , and described in this RPL Kit for BSBWOR501 – Manage
personal work priorities and professional development, have been created
by the candidate as part of his/her role as a
(job title)
within(name of organisation) .
I confirm that I have completed the Third Party Report included in this kit and
added comments where applicable.
I understand that I may be contacted by an Inspire Education Assessor and
agree to verify or elaborate on the information supplied in this report.
I do solemnly swear that the declaration made on this report is true and I am in
the position to make this statement.
Additional comments (if required):
Supervisor Details
Name:
Qualifications:
Organisation: Signature:
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 29
I hereby certify that the documents submitted by
(student name) , and described in this RPL Kit for BSBWOR501 – Manage
personal work priorities and professional development, have been created
by the candidate as part of his/her role as a
(job title)
within(name of organisation) .
I confirm that I have completed the Third Party Report included in this kit and
added comments where applicable.
I understand that I may be contacted by an Inspire Education Assessor and
agree to verify or elaborate on the information supplied in this report.
I do solemnly swear that the declaration made on this report is true and I am in
the position to make this statement.
Additional comments (if required):
Supervisor Details
Name:
Qualifications:
Organisation: Signature:
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 29
Job Title: Date:
Contact
Number:
Best Time to
Contact:
Please save and submit these documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7 –Third Party & Supervisor
Testimonial
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 30 © Inspire Education Pty. Ltd.
Contact
Number:
Best Time to
Contact:
Please save and submit these documents to your assessor using the
filename:
[Last Name, First Name]_Subject 7 –Third Party & Supervisor
Testimonial
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 30 © Inspire Education Pty. Ltd.
IV. Evidence Submission Guide Checklist
The Evidence Submission Guide is provided to guide you in collating all your
evidence submissions for the unit of competency: BSBWOR501 – Manage personal
work priorities and professional development.
This Guide contains an outline of all the evidence you are required to submit.
Guidelines for submission:
1. Ensure the information enclosed in the evidence you submit is true and
accurate. In instances when the assessor needs to verify something in your
evidence submission, he/she will contact your supervisor.
2. Where applicable, your evidence submissions must always be signed off by
relevant personnel. For example, when submitting meeting minutes, ensure
this document has all the signatures of the meeting attendees.
3. Where applicable, your evidence submissions must clearly state that this has
been completed by you, and has been signed off by relevant personnel. For
example, when submitting incident reports, ensure that your name appears in
the relevant fields of the report.
4. Remember to maintain the privacy and confidentiality of the staff and clients
in your organisation. Avoid providing their real names in your RPL
submissions and use aliases instead.
To guide you in collating your evidence submissions, the checklist found in the
next page is provided for you. Complete this checklist by providing the type of
document you submitted for each evidence requirement and the filename of
your evidence submission (only when you are submitting these online)
A sample is provided below:
01 Communication with families about
child’s health needs (Instance 1) Meeting minutes
Smith_John –
Meeting
Minutes 1
5. Do note that one evidence submission may meet more than one requirement.
You may submit the same document for these requirements, as seen below:
01 Communication with families about
child’s health needs. (Instance 1) Meeting minutes
Smith_John –
Meeting
Minutes 1
02 Communication with colleagues about
children’s health needs. (Instance 1) Meeting minutes
Smith_John –
Meeting
Minutes 1
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 31
The Evidence Submission Guide is provided to guide you in collating all your
evidence submissions for the unit of competency: BSBWOR501 – Manage personal
work priorities and professional development.
This Guide contains an outline of all the evidence you are required to submit.
Guidelines for submission:
1. Ensure the information enclosed in the evidence you submit is true and
accurate. In instances when the assessor needs to verify something in your
evidence submission, he/she will contact your supervisor.
2. Where applicable, your evidence submissions must always be signed off by
relevant personnel. For example, when submitting meeting minutes, ensure
this document has all the signatures of the meeting attendees.
3. Where applicable, your evidence submissions must clearly state that this has
been completed by you, and has been signed off by relevant personnel. For
example, when submitting incident reports, ensure that your name appears in
the relevant fields of the report.
4. Remember to maintain the privacy and confidentiality of the staff and clients
in your organisation. Avoid providing their real names in your RPL
submissions and use aliases instead.
To guide you in collating your evidence submissions, the checklist found in the
next page is provided for you. Complete this checklist by providing the type of
document you submitted for each evidence requirement and the filename of
your evidence submission (only when you are submitting these online)
A sample is provided below:
01 Communication with families about
child’s health needs (Instance 1) Meeting minutes
Smith_John –
Meeting
Minutes 1
5. Do note that one evidence submission may meet more than one requirement.
You may submit the same document for these requirements, as seen below:
01 Communication with families about
child’s health needs. (Instance 1) Meeting minutes
Smith_John –
Meeting
Minutes 1
02 Communication with colleagues about
children’s health needs. (Instance 1) Meeting minutes
Smith_John –
Meeting
Minutes 1
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 31
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Evidence Submission Guide Checklist
BSBWOR501 – Manage personal work priorities and professional development
Document submission
Complete the table below to guide you in collating evidence that you will be submitting along with your
RPL Kit submission (e.g. Job Description, Curriculum Vitae, Certificate of Employment, and others).
Type of document submitted:
Check if
included in
submission
Filename(s)
01
Part I – KNOWLEDGE ASSESSMENT
Completed Knowledge assessment questions
1-4
[Last Name, First Name]_Subject 7 –
Written Questions
02
Part II – WORKPLACE EVIDENCE
1. Establishing personal work goals
2. Setting and meeting own work priorities
3. Developing and maintaining
professional competency
Evidence required (all required) –
Signed job description/contract
Signed copy of professional
development plan/performance reviews
whilst working as a Case Manager
Copy of signed workplace training
records to show completion of training
identified in above PDP etc.
[Last Name, First Name]_Subject 7 –
Priorities 1
[Last Name, First Name]_Subject 7 –
Priorities 2
[Last Name, First Name]_Subject 7 –
Priorities 3
03 4. Use of business technology to organise
and prioritise tasks and commitments
Evidence required –
Screen shots of electronic means of
organising tasks or
Evidence of the use of any other
electronic means of organising and
prioritising tasks and commitments
[Last Name, First Name]_Subject 7 –
Use of Business Technology
5. Maintaining an appropriate work-life
balance to manage personal health and
stress
Evidence required –
60-100 word discussion on activities
undertaken to manage personal health
and stress and why they are important
Copies of home calendar, I-Phone
screenshot, diary etc. with both home
and work responsibilities and
appointments
Short paragraph describing how you
[Last Name, First Name]_Subject 7 –
Work-Life Balance 1
[Last Name, First Name]_Subject 7 –
Work-Life Balance 2
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 32 © Inspire Education Pty. Ltd.
BSBWOR501 – Manage personal work priorities and professional development
Document submission
Complete the table below to guide you in collating evidence that you will be submitting along with your
RPL Kit submission (e.g. Job Description, Curriculum Vitae, Certificate of Employment, and others).
Type of document submitted:
Check if
included in
submission
Filename(s)
01
Part I – KNOWLEDGE ASSESSMENT
Completed Knowledge assessment questions
1-4
[Last Name, First Name]_Subject 7 –
Written Questions
02
Part II – WORKPLACE EVIDENCE
1. Establishing personal work goals
2. Setting and meeting own work priorities
3. Developing and maintaining
professional competency
Evidence required (all required) –
Signed job description/contract
Signed copy of professional
development plan/performance reviews
whilst working as a Case Manager
Copy of signed workplace training
records to show completion of training
identified in above PDP etc.
[Last Name, First Name]_Subject 7 –
Priorities 1
[Last Name, First Name]_Subject 7 –
Priorities 2
[Last Name, First Name]_Subject 7 –
Priorities 3
03 4. Use of business technology to organise
and prioritise tasks and commitments
Evidence required –
Screen shots of electronic means of
organising tasks or
Evidence of the use of any other
electronic means of organising and
prioritising tasks and commitments
[Last Name, First Name]_Subject 7 –
Use of Business Technology
5. Maintaining an appropriate work-life
balance to manage personal health and
stress
Evidence required –
60-100 word discussion on activities
undertaken to manage personal health
and stress and why they are important
Copies of home calendar, I-Phone
screenshot, diary etc. with both home
and work responsibilities and
appointments
Short paragraph describing how you
[Last Name, First Name]_Subject 7 –
Work-Life Balance 1
[Last Name, First Name]_Subject 7 –
Work-Life Balance 2
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 32 © Inspire Education Pty. Ltd.
balance work and home responsibilities
Note – two weeks of calendar is required and
this may be a hard copy resource
[Last Name, First Name]_Subject 7 –
Work-Life Balance 3
6. Participating in networks
Copy of certificates, emails etc. that
confirm involvement in networks
relating to Case Management
If not evident, explain purpose of
network involvement
Three (3) documents are required for different
networks
[Last Name, First Name]_Subject 7 –
Networks 1
[Last Name, First Name]_Subject 7 –
Networks 2
[Last Name, First Name]_Subject 7 –
Networks 3
7. Development of a personal
development plan which includes
career objectives and an action plan
8. Developing new skills
Evidence required –
Copy of a personal development
plan which includes –
Career objectives
Clear goals
Timelines
Measurements
How you will meet goals
Additional training or information to
plan towards career objectives
[Last Name, First Name]_Subject 7 –
Development Plan
04 Part III BSBWOR501 Third Party Report &
Supervisor Testimonial
[Last Name, First Name]_Subject 7-
Third Party & Supervisor
Testimonial
05 Part IV Completed Evidence Submission Guide
Checklist
[Last Name, First Name]_Subject 7-
Third Party & Supervisor
Testimonial
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 33
Note – two weeks of calendar is required and
this may be a hard copy resource
[Last Name, First Name]_Subject 7 –
Work-Life Balance 3
6. Participating in networks
Copy of certificates, emails etc. that
confirm involvement in networks
relating to Case Management
If not evident, explain purpose of
network involvement
Three (3) documents are required for different
networks
[Last Name, First Name]_Subject 7 –
Networks 1
[Last Name, First Name]_Subject 7 –
Networks 2
[Last Name, First Name]_Subject 7 –
Networks 3
7. Development of a personal
development plan which includes
career objectives and an action plan
8. Developing new skills
Evidence required –
Copy of a personal development
plan which includes –
Career objectives
Clear goals
Timelines
Measurements
How you will meet goals
Additional training or information to
plan towards career objectives
[Last Name, First Name]_Subject 7 –
Development Plan
04 Part III BSBWOR501 Third Party Report &
Supervisor Testimonial
[Last Name, First Name]_Subject 7-
Third Party & Supervisor
Testimonial
05 Part IV Completed Evidence Submission Guide
Checklist
[Last Name, First Name]_Subject 7-
Third Party & Supervisor
Testimonial
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 33
RPL KIT CHECKLIST
Before submitting this RPL Kit for assessment, ensure that you have:
Completed and included the RPL Kit Cover Sheet
Completed all requirements
Ensure that you have completed all assessments relevant to this unit
of competency:
Knowledge Assessment
Workplace Evidence
Third Party Report & Supervisor Testimonial
Evidence Submission Checklist
IMPORTANT REMINDER
Candidates must achieve a satisfactory result in ALL RPL
assessment tasks to be awarded COMPETENT for theunit
relevant in this Assessment Workbook.
To award the candidate competent in the units relevant to this subject, the candidate must successfully
complete all the requirements listed above according to the prescribed benchmarks.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 34 © Inspire Education Pty. Ltd.
Before submitting this RPL Kit for assessment, ensure that you have:
Completed and included the RPL Kit Cover Sheet
Completed all requirements
Ensure that you have completed all assessments relevant to this unit
of competency:
Knowledge Assessment
Workplace Evidence
Third Party Report & Supervisor Testimonial
Evidence Submission Checklist
IMPORTANT REMINDER
Candidates must achieve a satisfactory result in ALL RPL
assessment tasks to be awarded COMPETENT for theunit
relevant in this Assessment Workbook.
To award the candidate competent in the units relevant to this subject, the candidate must successfully
complete all the requirements listed above according to the prescribed benchmarks.
RPL Kit BSBWOR501 Version No.1.1 Produced 15August 2017
Page 34 © Inspire Education Pty. Ltd.
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FEEDBACK
Well done for completing this RPL kit. We hope that your RPL
assessment experience using our resources has been a seamless
and fruitful journey. At Inspire Education, we continually strive to
improve our training and assessment resources and heighten the
training and assessment experience for you. One way we do this is
by seeking feedback. Your experience is important to us and we
are very keen to hear any suggestions or complaints you may have.
Click on the button below to let us know what you think of us and
our learning resources.
End of Document
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 35
Well done for completing this RPL kit. We hope that your RPL
assessment experience using our resources has been a seamless
and fruitful journey. At Inspire Education, we continually strive to
improve our training and assessment resources and heighten the
training and assessment experience for you. One way we do this is
by seeking feedback. Your experience is important to us and we
are very keen to hear any suggestions or complaints you may have.
Click on the button below to let us know what you think of us and
our learning resources.
End of Document
BSBWOR501 RPL Assessment Workbook Version No. 1.0 Produced 20 March 2017
© Compliant Learning Resources Page 35
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