Organisational Culture and Whistleblowing Intentions
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This assignment delves into the influence of organisational commitment and corporate ethical values on non-public accountants' whistleblowing intentions in Barbados. It also touches upon the effects of potential harm, social pressure, and organisational commitment on whistleblowing intention and behaviour.
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Organisational behaviour 1
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Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 Analysing organisational culture, politics and power influence individual team behaviour and performance.................................................................................................................................3 TASK 2............................................................................................................................................6 a) Evaluate Process and Content theory to raise effectiveness in team performance as well as success rate of Ryanair................................................................................................................6 TASK 3............................................................................................................................................8 A) Identify and explain different types of team...........................................................................8 B) Belbin's model of team...........................................................................................................9 C)Path Gaol Theory.....................................................................................................................9 (D) Determine the main barriers to implementing a new organisational structure in Ryanair..10 CONCLUSION..............................................................................................................................12 REFRENCES.................................................................................................................................13 2
INTRODUCTION Organisational behaviour is refer as study of people who act within group of individuals. It is defined as principles that are applied primarily in attempts in order to make business operation. In other word it is defined as they study of human behaviourin organisational settings, interference between human behaviour and organisation itself. Basically, it is the study of human behaviour of individuals primarily in their organisation roles and responsibilities. In this report organisation chosen is Ryanair, is an Irish low cost airline founded in 1984, headquartered in Swords. This report is going to analysis organisation culture, politics and power influence individual team behaviour and performance. Moreover, identifying how content and process theory of motivation and motivational techniques that enable effective achievement of organisationalcontext.Furthermore,applyingconceptandphilosophiesoforganisational behaviour context within an organisation context in business situation. TASK 1 Analysing organisational culture, politics and power influence individual team behaviour and performance Organisational behaviour is defined as process that help to study the behaviour of individual within an organisation. The organisational behaviour of Ryanair is to enhance the performance of their employees and staff members in an effective manner (Alleyne, 2016). It main motive is to build up strong relationship among team so that a respective organisation gaols and objective can be achieved in an effective manner. Herein, Ryanair are adopting Handy's topology in their workplace so that the can over come with certain issues that they were facing. Organisational culture:Organisational culture is defined as predictions which consist of values, beliefs and behaviour of individual within organisation. The culture of Ryanair organisation are comprising many ways thatconsist of interacting among each other so that a peaceful environment follow within workplace. Power culture:Powerculture refers top the power which lies within the hand of few individual within an organisation. Herein, in case on Ryanair are adopting this power that full authority will lies within hand of owner, mangers and director etc. Task Culture:Task culture is form when team in an organisation that are formed to specific address problems. Ryanair are working with flexible working conditions with the 3
horizontal nature. For such purpose they are coming up with team formation of different skills and qualification of individual so that they can cream unity as well as they can accomplish their gaols and objectives in an effective manner(TChen and Lai, 2014). Role culture:In this culture, this based on roles which are highly controllable with everyone within organisation knowing about their roles and responsibilities. In context to Ryanair an individual feel that they are highly knowledge and know about their roles and responsibilities within workplace. Person culture:In an organisation wi9th person culture, individuals see themselves as unique and superior within an organisation. If a respective organisation follow this culture than a person thinks that they are more power that every one within organisation From this approach an organisation that is Ryanair are adopting task culture with in their work place. Impact of culture:Culture play's both positive and negative impact within organisation culture. It may impact on healthy environment that can be created within organisation when strategies are formulated by which all employees can be treated equally. In this manner it will help an organisation to improve the performance of employees within organisation. Positive impact:Performance of organisation can bemaximised when employees are treated equally in terms of salaries, responsibilities assigned to them, nationality and many others.ManagementofRyanairensuresthatresponsibilitiesareassignedtoemployees depending upon their skills and knowledge. Negative impact:If Ryanair do not go for regular performance of employees and miss behaviour is increasing then it will negatively impact on organisation culture. Power:Power refers to that ability to cause and prevent an action that make things happen. It is that ability to direct on influence behaviour of others or course of eventor power. Herein, Ryanair are adopting France and raven's power theory(Cherry, 2017). Reward power:Rewards can be in monetary (cash amount, cheques etc.)or non monetary(gifts, holiday packages etc.) value. Rynair should reward their employees for their effective performance so that they get motivated within and work effectively and efficiently to meet the set goals on time. For employees hard work reward should be given in any terms weather it is monetary or non monetary so that effective and efficient staff members can be retained for longer time duration as well as productivity ratio can be raised accordingly. 4
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Expert Power:Expert power is also widely used by Ryanair to motivate their staff members. In this power relies on expertise, in-depth knowledge and information so that best outcomes can be seen. Here, expert are the leaders who are highly skilled and intelligent in their work profile. Moreover, expertise has the power to motivate or influence their co-workers so that they can complete their task on time This type of leadership is highly appreciated in Ryanir. Legitimate power:It is a traditional form of power. The power of legitimate tends to fall in Ryanair if people hold titles like owner, executive , CEO etc (Elsmore, 2017). This power includes appraising and punishing staff members by their leaders. This power can be weakened easily as the person loses its title or position because it depends on role. Coercive power:Coercive power is dependent upon coercion, which state that people are pushedto do something which is against their inner will or interest. Itleads to problems like, bad behaviour and dissatisfaction in work which reduces productivity. Referent power:Referent power is related with capability of an individual accepted by top level managements their role model in the firm. In this case leaders who is having the power in hand is most liked by every staff members. It involve high responsibility in the business so it need to be carried out with honesty. Ant rumour can lead to loose the power within no time Positive impact: Performance of employees will have significant impact as they will be influenced by authorities of Ryanair as well as they will be motivated to perform till their entire potential. Negative impact:This will decline loyalty of employees towards organisation. As if power is possessed by wrong person then their motivation level will be decreased Political behaviour :According to Charlatan's politics are within organisation creates unhealthy working environment. Some times politics can have both positive and negative impact within an organisation. Its all depend upon the work place how the mangers m,ainatin their employees and staff members. Positive impact:Though politics do not have positive impact on organisation but it definitely has affirmative affect on individual who do this, as by taking advantage of others they can raise high in terms of performance and power(Geppert, 2017). NegativeImpact:Managementaswellasleadersneedtomakesurethattheir environment is safe and it does not hamper performance of employees. Person whose advantage is taken will surely have affect on their performance. 5
TASK 2 a) Evaluate Process and Content theory to raise effectiveness in team performance as well as success rate of Ryanair. Motivation is very important in each and every situation and even it helps to enhance the work performance and tells that how work is required to be done in a systematic manner. It is mainly helpful in the sector of organisation because it is necessary that every time employees must be motivated so that positive results can be obtained. Ryanair needs to motive each and every employees and for that they uses different types of motivation theory and they are content theory and process theory (Hystad, Mearns and Eid, 2014). Process Theory:It is the system of ideas and policies that how any of the organisation can bring changes and implement them in future. This theory examines that how any of the particular need can changed the behaviour of an individual so that their goals can be achieved in that particular section. It plays the important role in context of organisation because it helps to motivate any of the employees that how they are required to work in future. Content Theory:It is also one of the important theory whose main motive is to motivate the different people. There are various theories which are included under it and they are Maslow's Hierarchy of needs, Alderfer – ERG theory, Herzberg – Two factor theory and many other. This theory is mainly helpful for organisation as they are required to motivater their employee's on every short period of time so that they can help to enhance the overall result of the organisation. Difference between Content Theory and Process Theory Content TheoryProcess Theory The main focus of this theory is on shape of needs. It emphasis on psychological process which impact on motivation and basic needs. ItincludeMaslow’shierarchyofneeds, Herzberg’s two factor theory, etc. It include Reinforcement, Expectancy, Equity and Goal setting theories. Vroom's Expectancy Theory on Ryanair It is explained as the theory which helps to maintain relationship between wants and efforts that are done by any of the individual. The area which is focused by this theory is efforts, 6
results and performance which is delivered by the individual. It is one of the effective theory which is adopted by most of the company so that their employee's can be motivated in the most significant manner. Even it is the theory through which positive results are achieved in future. In context of the Ryanair they uses three elements through which their employee's are motivated. ď‚·Expectancy- In every organisation, employee's do have expectation whenever they work within the organisation (Kallio, Kallio and Blomberg, 2015). As per this principle, the manager of Ryanair need to set their goals and targets and after that they must try to keep faith on employee's so that they can achieve it by working harder. ď‚·Instrumentality- Once goal is achieved, employee's do have some expectation from their company as they had helped organisation in achieving the goals of an organisation. Here, it is necessary for the Ryanair that they must provide bonus and rewards to the employee's and workers who are working within the organisation.ď‚·Valence: It is the theory which is totally based on the basis needs and wants of employee's. In context of Ryanair, they must try that how they can fulfil the needs and wants of different employee's because it is found that needs and wants always differs from person to person. Maslow's Hierarchy Theory It is the motivation theory which was derived by Abraham Maslow in year 1943. He had described the needs of individual in five different stages because it do increases once one is fulfilled. Altogether, there are five elements under it and they are described below in context of Ryanair. ď‚·Physiological needs:It is the basic needs which are required by each and every person in their life because without those needs it is not easy to spend their life. Basic needs includes air, water, food, and shelter (Kasemsap, 2014). Here, Ryanair tries to be fair with their employee's that how they can fulfil the primary needs and for that even they try to pay the fair amount of remuneration to workers. ď‚·Safety and Security needs:It focuses on the safety and security of the person as it is required the most after basic needs are fulfilled. In context of Ryanair, they provide the job security the employee's who are working since last 1 year in the company. It helps to encourage the employee's so that they work harder for the company. 7
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Social needs:It is related with family, love and social groups as individual always needs them in their life. Here, Ryanair try to develop the working environment where all the employee's are required to work as a team because that helps to develop the healthy relationship among the workers. Esteem Needs:This level of motivation try to describes that when other level needs are fulfilled an individual always expect that they should be reward for the work which they do on daily basis. In context of Ryanair, they have come up with the solution where they provide appraisal, certificates to the employee's who are connected with them (Laforet, 2016). Self actualisation needs:Under self-actualization, an individual is required to work at their top potential and capabilities through which they can easily achieve their personal objectives and targets. But considering this needs, Ryanair have tried to fulfil this need also and for that they delegate different responsibilities to employee's through which company is also benefited. TASK 3 A) Identify and explain different types of team. Team can be defined as the group of people performing together for achieving similar goals or objective. It plays important role in each and every sector of the life. In context of Ryanair, they required the team work the most as it helps to build health relationship among the employee’s. Some of the team works are discussed below: Functional team:This is the group of team where expertise is included who belongs to various department. This will Ryanair to collect number of information from different department through which performance level can be judged easily(Maitland, Hills and Rhind, 2015). Problem solving:It is necessary that team should be created who can help out to solve various which occurs within the organisation. If Ryanair can be able to create team who can look after all this matter, then they can easily solve all the issues arises on regular basis. 8
ď‚·Project:There are number of projects which need to be completed on time and for that it is important for Ryanair that they should create team and time limit should also be given so that positive results can be obtained. ď‚·Virtual:Number of people are added to the group and totally rely on all the technologies which are used for communication(Pennington, 2014). Ryanair can be benefited from this because data sharing can be very easy from one department to another in quick succession. B) Belbin's model of team This is the theory through which it can be easily understood that what are the strength and weaknesses of the team member. In context of Ryanair, it will be easy for them because they can easily build the because strength and weaknesses can be judged easily. Several role performances are explained below which are performed in this model. ď‚·Action oriented role:In this role, three things are included and they are shapers, implements and complete finisher. The one who improve the quality of team is known as shapers were as the one takes the help of other for completing the things is known as implementer and lastly complete finisher recheck the work once it is completed(Piercy, 2014).In context of Ryanair, it will them to enhance their overall performance by creating innovative ideas. ď‚·People oriented role:In this team work, resource investigator and coordinator are included. These are the person who helps to generate new ideas which leads towards new innovation. If Ryanair can be able to develop this types of team, then they performance will be enhanced through which goal can be achieved easily. ď‚·Thought oriented roles:Under this role the main focus is always given on plant, monitor evaluator and specialist. While talking about Ryanair, this three different team can easily help to analyse the situation through which best alternative action can be selected. C)Path Gaol Theory Path Goal theory is based on scientific theory with in a specific form of leadership style or behaviour that bare adopted by a leader within an organisation in order to have good command over employees and staff members. It is one of the most effective form of leadership 9
which is acquired by the leader of Ryanair so that they can motivate their employees in an appropriate manner as well as encourage them to works towards the achievement of organisation (Ruck, Welch and Menara, 2017). Additionally, there are various type of leadership which are acquire by a respective organisation are determined below: Directive leadership:According to this leadership style , leader of Ryanair are need to guide up their employees and staff members in an appropriate manner so that they can work towards the gaols and objectives of an organisation in an effective manner.Thiswill create benefitforboththeemployeesaswellasorganisationtodealwithdifferentkindof circumstances or with with complex situation so that they can find away in an effective manner. Supportive leadership- It is an essential leadership style which help in making effective relationship with the employees and solving their problems which they are facing in working environment. When the organisation allotted complex task to the employees than this leadership style help them in completing their work on time. Participative leadership- InRyanair, each employee is getting a chance to make participation in the decision making process so that they can share their ideas with their senior and if they are effective then they can be implemented by the management for the organisational growth. So this way they can make participate and contribute in the firm's development. Achievement leadership- In it, there are various objectives that are framed by the management and set for the employees byRyanair's leaders. In it, they expect that employees perform better and attain or achieve their tasks and target in set period of time. Employees characteristics- It modify the workers to have necessary skills and knowledge according to the organisation's need. So the manger of this organisation motivate the employees or provide training so that they can make important and learn new required skills. Task and environmental characteristics- It is analysed with monitoring the problems of workforce in working environment (Scott and et. al., 2018). InRyanair, the manger of the company solve problems by making interaction with the employees so that they can work effectively in a healthy work environment. (D) Determine the main barriers to implementing a new organisational structure in Ryanair Changes are important and most useful in each kind of organisation while it can be small or large. In a company if the management of the firm implement change on time according to the new and advance technology then it will help in the development of the company. In Ryanair, the 10
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management of the company also think bout to make change in the corporate structure of the companyoverthenext18months.Itwillbebeneficialfortheproperrunningofthe organisational functions, activities and operations. If there are no efficient interaction channel that can be used by the company to make communication with its employees then it negatively affect and create barrier to share information(Thoradeniya and et. al., 2015). Another issue can be sudden changes which generate various type of conflicts and misunderstandings because each worker have their own opinion and they can be different and cause of rising conflicts. 11
CONCLUSION From the above discussion it has been concluded that organisation behaviours play's an important role within an organisational. It help an organisation to to understand the study of individual within an organisation. Herein, a respective company bis opting differenttheory and approaches so that they can acquire better performance within their organisation. Addition it help to know effectiveness and ineffectiveness of team members so that work upon it accordingly. Furthermore, they are adopting motivational and different leadership approaches that help to increase the productivity, profitability and attain sustainability for longer duration of time. Thus, an organisation behaviour help an organisation to maintain proper workplace for their employees and staff members so thatwork effectively in an appropriate manner as well as achieve gaols and objectives within competitive marketplace. 12
REFRENCES Books and Journals Alleyne, P., 2016. The influence of organisational commitment and corporate ethical values on non-public accountants’ whistle-blowing intentions in Barbados.Journal of Applied Accounting Research. 17(2). pp.190-210. Chen, C. P. and Lai, C. T., 2014. To blow or not to blow the whistle: The effects of potential harm, social pressure and organisational commitment on whistleblowing intention and behaviour.Business Ethics: A European Review. 23(3). pp.327-342. Cherry, S., 2017.Transforming behaviour: Pro-social modelling in practice. Willan. Elsmore, P., 2017.Organisational Culture: Organisational Change?: Organisational Change?. Routledge. Geppert, M., 2017.Beyond the Learning Organisation: Paths of Organisational Learning in the East German Context: Paths of Organisational Learning in the East German Context. Routledge. Hystad, S. W., Mearns, K. J. and Eid, J., 2014. Moral disengagement as a mechanism between perceptions of organisational injustice and deviant work behaviours.Safety Science. 68. pp.138-145. Kallio, T. J., Kallio, K. M. and Blomberg, A. J., 2015. Physical space, culture and organisational creativity–a longitudinal study.Facilities. 33(5/6). pp.389-411. Kasemsap, K., 2014. The role of knowledge sharing on organisational innovation: An integrated framework. InQuality innovation: Knowledge, theory, and practices(pp. 247-271). IGI Global. Laforet, S., 2016. Effects of organisational culture on organisational innovation performance in family firms.Journal of Small Business and Enterprise Development. 23(2). pp.379- 407. Maitland, A., Hills, L. A. and Rhind, D. J., 2015. Organisational culture in sport–A systematic review.Sport Management Review. 18(4). pp.501-516. Pennington, D. C., 2014.The social psychology of behaviour in small groups. Routledge. Piercy, N., 2014.Marketing Budgeting (RLE Marketing): A Political and Organisational Model. Routledge. Ruck, K., Welch, M. and Menara, B., 2017. Employee voice: an antecedent to organisational engagement?.Public Relations Review. 43(5), pp.904-914. Scott, and et. al., 2018.Healthcare performance and organisational culture. CRC Press. Thoradeniya and et. al., 2015. Sustainability reporting and the theory of planned behaviour. Accounting, Auditing & Accountability Journal. 28(7). pp.1099-1137. e the action and select the best among them. This type of roles bring unity in the team. 13