Self - Awareness And Emotional Intelligence

Running head: BUSINESS COMMUNICATION MANAGEMENT
BUSINESS COMMUNICATION MANAGEMENT
Name of the Student
Name of the University
Author note

BUSINESS COMMUNICATION MANAGEMENT1
Contents
Part 1: Topic Reflection...................................................................................................................2
Topic 5 – Self awareness and emotional intelligence..................................................................2
Topic 6 – Intercultural Communication......................................................................................3
Topic 3 – Negotiation and Conflict Management.......................................................................4
Topic 8 - Leadership and Groups: roles, values, styles and stages..............................................5
Part 2................................................................................................................................................6
Introduction..................................................................................................................................6
Press Release for External Stakeholder:......................................................................................6
Reflection.....................................................................................................................................8
References......................................................................................................................................10

BUSINESS COMMUNICATION MANAGEMENT2
Part 1: Topic Reflection.
Topic 5 – Self awareness and emotional intelligence.
My key takeaway from this entire topic was that self - awareness and emotional
intelligence are not only crucial for personal development, especially in a business and
communication context, but are also interconnected with each other. As the topic discussion
showed, the development of emotional intelligence is underpinned by five specific elements, of
which self – awareness is one of them. In essence, it means how to connect to one’s inner self.
Therefore the personal thoughts and reflection on one’s own actions are important determiners of
how the aspect of self - awareness will develop.
I don’t think that I have made any significant contribution as far as material contributions
to the classroom discussions are concerned. However, I have gained major understanding of
what the topic is and what the key point is that the topic is trying to make. In doing so, looking
back, I find that I did make certain contributions to the class that I can consider important for
myself. Besides, in terms of personal learning, I was able to benefit greatly learning about self-
awareness and emotional intelligence. Afterwards, I started following some practices on my
own, including reflecting on my actions as well as thoughts and feelings. I also started looking at
potential impacts of my actions and they pointed out that not all my actions have positive impact.
This is where looking back on the managerial roles and responsibilities as pointed out under the
concept of emotional intelligence was so significant in helping me develop my emotional
quotient and competence.

BUSINESS COMMUNICATION MANAGEMENT3
Topic 6 – Intercultural Communication
In my opinion, this is one of the most important topics that every aspiring manager
should wholeheartedly work towards. Indeed globalization has resulted in making the aspect of
business more international in nature. Therefore there has been an intermingling of multiple
cultures together. My key takeaway from this topic was the aspect of cultural competency that
promotes equality in terms of work roles as well as personal and professional communication
with people from diverse cultures, both within and outside of the business context. A lot of
definitions for culture has been given over time, but I personally find that the one provided by
Hofstede et al. (2010) captures the wholesomeness of the aspect of cultural nuances, especially
the part that mentions culture as the ‘collective programming of the mind’ which differentiates
between the two different individuals or groups from one another.
Looking back on the topic, I think that the aspect of high – context cultures and low –
context cultures is what intrigued me the most, the cultural nuances being a vital elements for
cross cultural communication and competency development. Equally important for me was
understanding the barriers to intercultural communication that existed within a working
environment, and I was enlightened, knowing that language and appearance are not the only
barriers, but the way cultures are perceived as well as the kinds of emotional elements in
connection are also equally crucial barriers. Finally, the activities that we did also helped to
reflect on my prior experiences of multicultural interaction, look at them in a new light and
rethink my approaches to cultural communication.