Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 1.1 Size and Scope of banqueting and conference industry........................................................1 1.2 factors that have influenced its development........................................................................2 TASK 2............................................................................................................................................4 2.1 Strategic and operational issues participating in effective management in banquet and conference...................................................................................................................................4 2.2 performance and quality techniques used in Conference and banqueting industry..............5 TASK 3............................................................................................................................................6 3.1 Different range of food production system and style and beverage services style in banquet and conference...............................................................................................................6 3.2 Discuss Factors considered while organizing off-site banquet and conference....................6 3.3 Analyse the planning for banqueting and conferences event................................................7 4.1 Ergonomic considerations for banquet and Conference.......................................................8 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION United Kingdom is a developing country on the basis of conference and banquet industry. In this industry, they have many scopes in banquet and conference sector in which they provide services like large meeting hall, food services, event management, seminar space etc. This sector will focus on their challenging tasks for growth and development as food, special equipment, accommodation and environmental issues etc. This industry will plan a new strategy for managing their operations effectively and efficiently. There are some operations that would be managing by banquet and conference industry such as DBMS management, communication, safety problem, performance, record system etc. TASK 1 1.1 Size and Scope of banqueting and conference industry This is very important for investor to invest their money in banquet and conference industry because nowadays, in United Kingdom, this sector will enhance their business in different areas like other countries. the organization is provided best services to their customer because it is very fast growing industry and would be expanding their business activities.Scope and size of banquet and conference depends upon some factors like owner of conference as well as banquet industries. They will provide effective services to customers (Ruby, 2016). Banquet industry provides special part hall, delicious food services, meeting rooms along with effective services to their special guests. Conference sector provides seminar halls, meeting spaces and so on. UK is amongst the largest countries in the world and has strong economic powers to conduct the biggest conference in world (Matsuo, Fukushima and Iwamoto, 2015).It can be said that there are so many scope in banquet and conference industry. Service on plate is a developing industry in United Kingdom and it will provide the best services to customerbecauseit is very fast growing company in world. There are many scopes such as they will support other restaurants, cafe bars and so on. On the basis of research in UK, it was found that more than 46000 hotels exist and approximate 1300000 properties are present with 1.5 million people involved in it. This will determine when there are various scopes in United Kingdom toestablish business in this sector. The banquet and conference sector is developing industry and they will manage the event in according to need of guest and size of industry as well the biggest space in meeting and 1
conference hall at specific time period. The size oflittleconference is verysmalland only 500 people are participating on it.The medium conference is small size is approximate 700-100 people are participate. The big conference has 4000-6000 and it is continues process in running at 4-5 days. 1.2 factors that have influenced its development There are many factors that would influence the development in banquet and conference sector. There are some factors described below: The growth and development is very important for environment in which that creating an effective type of infrastructure.The development industry is mainly focused on their structure because most of the people can be directly interact to organization because they provide an effective area, space so on (Yi, 2017).Mostly industries are running because of their attractive infrastructure that would be very helpful for growth and development. This is very challenging issues faced in environmental factor. They provide an effective room facility to their customers and will maintain level of customer satisfaction as well as impressive brand image within the market or industry. It is important to maintain proper policies and designs of a room according to customer. This is very important part of every organization to maintain their services in proper manner. Most people get attracted to well design rooms. This is very important for banquet and conference industry to get a license through government. The leading banquet and conference are required to maintain their image and brand value in front of customer.Before the development of infrastructure, it is necessary for owner to take license from the government. This is very essential part of organization to establish their business effectively and efficiently. The development industry should be follow the rules are regulations in proper ways. This is the best way to follow all rules and regulations in industry (Dixit, 2017). This banquet and conference industry will follow some specific laws. While hiring government authorised banquet and conference hall, it is essential to acquire legal permission and license for hosting any kind of event. It is important to consider various laws and regulations which are imposed by the government. At the time of conference, there are lot of peoples are going to attend event in which they traffic issues has been occurs and it is big issue to maintain crowd in proper way. It 2
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provides proper traffic management facility to customer. This is main factor for growth and development in banquet and conference industry. The main objective to control the people in an effectively. The social culture is important for development when this sector will identify perfect place for develop infrastructure (Poti, Mendez, M.A and et.al 2016). This is very important to understand the social culture and condition then according to requirement, it will build a proper structure without harm for their social culture. Most of the peoples are follows their traditional method and can not be change their life style so that it is important to banquet sector to modified their development according to the peoples. There are various type of protocol follows by organization when they will follow some laws like proper address, no sitting in anywhere, using flag etc. these are some important factor to manage in banquet and conference industry. Serve on a plate industry is provides a free meals and offer many voucher uses for promotion. They are promoting their product and services in market. It is also a part of development to increasing their popularity in marketplace. This is the best way to organization to increasing their brand value in market purpose and most of the peoples are attracted to their special offer (Yeoman and McMahon-Beattie, 2015). In this way, the new customer are attracted. In growth and development of each and every kind of industry the most influencing factor or element is the economic condition of a country. The countries having low economy a likely to be less developed as compare to nations with improved economic conditions. It is important for organization having focus on a particular goals and targets. It will determine the actual budgets of company. They will create an effective strategy planning to increasing their productivity. This will help to organization to crating a specific budget report to identify the total cost of industry. Theorganizationisusesnewtechnologythatwouldbehelpfulforgrowthand development because the time has change in which most of the people isusing technology. This is the best platform to determine requirement of people and then fulfil the need of customers. 3
TASK 2 2.1 Strategic and operational issues participating in effective management in banquet and conference The strategic and operational management is required for banquet and conference sector to creating an effective management achieve their goals and targets. They are follows some important strategy to control their business operations such as room allotment, price, Event management, packaging and group meeting space activity etc. it is focus on their critical challenging issues because it is important to updated on time to time.There are important strategies and operational issues are involved as followings: Packaging and pricing- the pricing factor is important when the Event is managed by the company to performing a proper function. In this way, they are promoting their product in marketplace in effectively and efficiently (Peng and Wang, 2017). This industry will give many offers in very best price so that the customer are interacted. This packaging is also as a promoting their product and services in market. Booking Diary- it is a collection of data that would be store in the form of documentation such as area, space, date, hall number, room number, number of people etc. it will manage the conference running in days as well as arranging different Event venues for each and every seminar (Oh, M and Kim, 2018). This details should be store in a booking diary and it will maintain in proper way. Health and safety- Health and safety is important part of every employee manage their rulesandregulation.Theorganizationprovidesmanyservicestotheiremployee regarding policy, term and conditions, laws etc. it is very sensitive issue that would be managing by the company (Cetin, Demirçiftçi, and Bilgihan, 2016). These laws are important for every employee because they have own right to control their working culture. Resource allocation- the resource is crucial part of firm to manage their resources in properway.Itwillbemangebythemanagementbecausetheproductivityand profitability both are depended upon their resource. Most of the organization are uses many resource so that they will protect for future use. Communication factor- the communication factor is very important for organization because they will build an effective relationship between employee and company. 4
Therefore, it will share information and share their knowledge to other people. Most of the work has to be done through communication. These factor is control by management. It is involved in the conference and banquet sector to manage their communication factor in very effectively and efficiently. Database management- DBMS is a collection of data that would store information or detail of every employed managed by the management system. This is very important factor participate in business activity (Senand Kaushik, 2016.). This is the best way to arranging their database in proper way. Food production strategy- It is very important issues for every people because most of the people are going to dinner such as restaurants, hotels, cafe. It is the best thing to improve the quality of product in market. The banquet provides an effective services and many options like Hot dog, Chicken lollipop, vegetable pasta etc. 2.2 performance and quality techniques used in Conference and banqueting industry The banquet and conference sector is very fast growing industry in today's world. This sector will depend upon the business performance and their operation. In this industry, Each and every peoples are participating an important role for growth and development. The performance of employee is main role for business activity because with the help of this skill, it is useful for development. The banquet and conference sector was hire those people has a capability to increasing their profitability in marketplace. The performance of banquet and conference should be maintain by techniques as given below: The techniques is known as PERT. These techniques is a very important for industry to measure the performance of employee that would be managing e relationship between cost and time. This whole process is managed by the project manager. These techniques will maintain the relationship between the employee in which it evaluating the performance of employee as well as measuring the performance of client. The industry should always analyse the performance of client. The management should be handle the quality of product and performance in market place. In this way, it is recovered the performance of employee and provide the facility to maintain their management system in effectively and efficiently. 5
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TASK 3 3.1 Different range of food production system and style and beverage services style in banquet and conference There are different type of food production system uses in banquet and conference industry as given below: Food and Beverage service- There are many beverages and food services are available in market such as- 1.Russian Service style 2.Buffet Service style 3.French Service style 4.English Service style For the banquet and conference industry are used different style is depended upon the basis of their number of people, different profile guest, size, type etc. these factor will involve a various food services in Event conferences. There are many people attending a seminar so that it is very beneficial for organization to plan a pre-plated food services. This is very helpful to provide best services to their guest therefore it saves so much time and cost at the time of conference. Food production system– food production system is divided into different methods are given below: 1.Dry-heat cooking style 2.Cook-hill production method 3.traditional method 4.Moist-gest cooking method 5.cook freeze production method These different method are useful in banquet industry to provide an affective quailty of food services in market. The organization is selecting a method for production to provide variety of food items. 3.2 Discuss Factors considered while organizing off-site banquet and conference The off-site banquet and conference are various factor considered in Serve on a plate as discuss given below: 6
The most important thing is to be selecting an off-site venue for banquet and conference. This venue will be select on the basis of budget of conference in which they are using a special theme for special guest etc. this is very important for every Event and conference to choose a right venue. It is mandatory part of every Event. The second thing is that after selecting the venue and next move on to the organizer maintain the arrangement in proper way. It will contract with other management agency to provide an affective services such as managing the traffic and crowd, accommodation, time management, emergencies, food services, time schedule etc. They will manage the meeting room facility, provide food services as well as beverage services when the meeting not started. It will manage all the services in effectively and efficiently. The manager deals with the agencies to coordination between employee and management. 3.3 Analyse the planning for banqueting and conferences event There are important key menu planning for banqueting and conference are given below: The Guest preferences-when the organizer are selecting an effective menu and afterwards, they move to next level in which they are determines guest preferences. In conference, there are various number of important guest available in which the organizer is not reach their important guest preferences. The organize would be giving a priority to their high profile people. Seasonal food services- the Event manager will provide a seasonal food on the time of conferences.It is very important for organizer to manage the food item on the time of events. They provide variety of items for peoples in very effective way. Event Schedule-it is important for organizer to fix schedule time according to their eating time like assume that the breakfast menu is different from lunch and the event manager is fixed a time for both lunch and dinner. This is the best way to planning according to their conference or seminar. Comfortable area setup- they will provide a comfortable room set up for their important guest. They should provide enough space to people can be relax and feel comfortable. They provide combo packages like room services as well as food that make a good impression in front of guest. Final proposal of food- The final proposal is very important for food because it is more attractive to guest. The food quality is depended upon their presentation. 7
Provide Huge menu choice- they provide a huge number of choice for guest to choice any type of food. They are not provided a fix food item but they are giving many options for customer. 4.1 Ergonomic considerations for banquet and Conference The Ergonomic considerations are given below in banquet and conference : Computer Skill-it is very important part of every organization to running a technology. Nowadays, most of the peoples are using computer technology. This is very helpful for employee to increasing their speed through modern techniques. Management Skill-this is very essential part of every business activity to manage the whole work in effectively and efficiently. They willmeasure the performance of employeeanddeterminethemistake.Everyorganizationisdependedupontheir management system to hold their business operations and activity. Leadership Skill- the leader is very important role playing in organization because they are helping to other member. Leadership quality to manage the work and control the whole system CONCLUSION This report will identify the scope and size of banqueting and conference in which there are different type of factors useful for business process and activity. There are some strategies that would be helpful for growth and development. Conference and banqueting is a fast growing company in United Kingdom that exploring their business in different countries. The organizer should use different food production system for managing the whole business process. They have uses modern technology to increasing the performance of employee. 8
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