Conference and Banqueting Management Report

This report examines the conference and banqueting industry in the UK, analyzing its size, scope, and growth potential. It explores key strategic and operational issues involved in effective management, including food standards, safety policies, and employee performance reviews. The report also analyzes performance and quality review techniques used in the industry, highlighting the importance of customer feedback and employee development. Desklib provides past papers and solved assignments for students.

CBM

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1 ...........................................................................................................................................3
1.1 Size and scope of the conference and banqueting industry in the UK..................................3
1.2 Growth and development in conference and banquet management......................................4
TASK 2............................................................................................................................................4
2.1 Key strategic and operational issues involved in the effective management........................4
TASK 2............................................................................................................................................5
2.1 key strategic and operational issues involved in the effective management.........................5
2.2 Performance and quality review techniques.........................................................................6
TASK 3............................................................................................................................................7
Covered in PPT ..........................................................................................................................7
CONCLUSION- .............................................................................................................................7
REFERENCES:...............................................................................................................................8

INTRODUCTION
CBM (Conference and Banqueting Management) a hospitality industry factor which is
learn to how services become well and suitable for its clients . A brief study on its size and
scope on conference and banqueting management industry. moreover is based on its strategic and
operational which relates with its effective management system. A study of t food production
system and how they implements in conference and banqueting. In this discussing about how to
do with perfect organizing in banqueting management and how to plan with ergonomic
techniques.
TASK 1
1.1 Size and scope of the conference and banqueting industry in the UK
In this management system there are two types of groups first is conference banqueting
which provide formal function and official events for business organization or offices events,
and second is banquet, this facility is considered the special family function, marriages, birthday
events and occasion that have to be celebrated (Bullard and Carman, 2016 ). These industries
have great scope with its operations and arrangements. this type of industries have great benefits
because this industries is continuing to get the profit's .UK is pure destination for tourists this is
the reason that culture effects on hospitality are high in UK. In banqueting there is high staff is
required because of larger booking banqueting is highly profitable part of this industries but
focused on food. In conference management it is essential that prepared in short-time
managements for official, and conference meetings management required that tools and
techniques .
Size is depended on hospitality working management is not fixed in every time.
Conducting any events and conference is depends on its size, official or non-official events.
CBM scope is also depended on qualities of events handling of services if any hospitality
organization having capabilities and proper management then it can effect on its rating and
growth For betters result it is also important that hospitality industries follows CBM so there is
scope for future betterment (Al-Haddad, 2017). It includes all sectors like hotels bars pubs
restaurants, etc.

1.2 Growth and development in conference and banquet management
One of the reason for growth in CBM is attractiveness on areas, UK is an attractive place
and many visitor and tourists choose this destination, this industries have also development
programs according to events and conference. For seasonal events like marriages , birthday
events, occasion. The growth for banquets management because people organized their events
according to seasonal time.( Sarsar and Hill, ) Effective growth and development is depend on
which kind of function , categories, type are included in banqueting and conference/ For
development of any restaurant, hotels, pubs it’s required that its food and services are good for
any other competitive industries. There are following factor that influencing growth and
development in CBM-
 Culture- In CBM, growth and development is depended on culture. UK culture effects on
hospitality is shown in British cultures and architects. The way of hospitality is depends
on culture.
 Rules and regulation- Countries rules and regulation is also important for everyone who
visits different countries. It is safe as it impact their mind .
 Rating of hospitality industries – For growth and development industries it is important
services rating that influence visitors and tourist. This factor highly develop hospitality
industries and increases profitably
 Size of CBM industries- size of CBM industries is also required for higher growth. Size
of industries in hospitality is increasing and expanding level of conference and banquet
events
TASK 2
2.1 Key strategic and operational issues involved in the effective management
In this study strategic and operational issues also lacks some effective managerial issues.
its characteristics is based on services areas and is important that how it is implemented in right
time. Operational issues always conducted on internal basis which effects increase in
management issues. (Hallikainen and Jia, 2017.)For betterment of effective management it is
important that right solution is taken in proper time. There is a lot of issues that is faced in
strategic and operational sectors.

 Main issue of management is maintaining food standards with better quality. It is
essential that quality of pubs are registrated or not.
 Visitors and tourist safety polices is also issues for particular events. This is very
important for any hospitality industries and its ratings.
 Requirement of people and corrective in requirement is also important in hospitality.
different social and culture maintaining according to the banqueting and conference
industries
 Using corrective marketing strategy in right time with the right marketing tools. This
tools is used for better opportunities
 Future consumers meets at national and international level and giving training for
betterment of meeting expectation that includes various requirements.
 Employee performance review is essentially important for CBM. Searching customer for
attracting hospitality in CBM
TASK 2
2.1 key strategic and operational issues involved in the effective management
In this study strategic and operational issues are also being lacked of some effective
managerial issues and its charactered based on practically services areas is is important that how
its implement in right time take action on particular issues .. Lin, and Bin, 2016) Operational
issues always conducting in internal basics which effected increases in management issues .
For betterment of effective management it is important that right solution in correct time .There
is a lot of issues that have facing in strategic and operational sectors.
 Main issue of management is maintain food stander with better qualities . It is essentialist
that qualities of any pubs are government registration or not .
 Visitors and tourist safety polices is also issues for particular events . This is very
important for any hospitality industries and its ratings .
 Requirement of people and corrective in requirement is also important in hospitality.
different social and culture maintaining according to the banqueting and conference
industries

 Using corrective marketing strategy in right time with the right marketing tools. This
tools is using for correctives for better opportunities
 future consumers meeting in national and international level and giving employee
training for betterment of meeting expectation for including various requirements.
 Employee performance review is essentially important for CBM. Searching customer for
attracting hospitality in CBM
 administrative department always keep closing for monitoring in quantiles, food ,
consumers feedback and this is effective management system behaviour that influences
consumer behaviour .
 Availability in CBM is important for management of the people , banqueting and
conference . This will help to improve qualities of hospitality industries
 management of food qualities and no. of foods availability in particular conference and
banqueting proves that bad or good ratings
2.2 Performance and quality review techniques
Reviews and performance in hospitality industries are remarked that in front of
customers. Feedback is important for industries that increasing quality analyse and take action on
mistakes . Quality and review decided that how stable and perfect quality of hotels, pubs,
restaurant. Its effects reducing bad behaviour of consumer and creating new benchmark in front
of global marketing of hospitality and earn profitability. (Bullard and Carman,
2016 )Management of hospitality industries is good way to increasing profitability with the help
for performance and quality review techniques. With this help improving and innovating new
ideas for evaluation fort events categorise . There are some following points that refers to how
performance and qualities innovates conference and banqueting management
 Proper development of employee is reducing bad quality In hospitality industries . It is
important for CBM also because right training gives always right quantiles.
 Food system review impact on qualities and directly feedback is impact on consumer
choice . With the help of food quality its are respects for consumer chose and references
 Controlling in production and supply system is essential for CBM. Because keeping in
controlling system main ting requirements of equipment , food and other facilities

 Decoration according to clients events is important to impressive effects on variable
events. This will impress of consumers effectiveness difference .
 Total quality managements is important for every events it is necessary to check seriously
for every sin gal part of event
 Impressive behaviour of every staff member is also a great performance abilities for
hospitality industries
 A powerful impact that entrance of hospitality that is the backbone of every hospitality
industries. It improves that how seriously take their coustmors
 Reviewing performance is essentialist that communication of staff with other is perfect
this type of qualities are required for every hospitality industries
TASK 3
Covered in PPT
CONCLUSION-
In this case we have to study that the size and scope of the conference and banqueting
industry in the UK also factors that influences development in CBM. Also we have discussing
about the key strategic and operational issues involved in the effective management of a given
conference or banquet and how they performance and quality review techniques used by the
Conference and banqueting industry. In this we have studied that how suitability of a range of
food production systems and styles and food and beverage service styles for a given conference
or banquet and discussing factors to consider when organising an off-site conference or banquet
and also the the key menu planning considerations or the ergonomic considerations for
banqueting and conference

REFERENCES:
Books and journals :
Al-Haddad, K., 2017. On the Uniqueness of the IEEE Industrial Electronics Society's Structure
and Management [Message from the President]. IE
Bullard, S.G. and Carman, M.R., 2016. Introduction to the proceedings of the 5th International
Invasive Sea Squirt Conference, 2014. Management, 7(1), pp.1-3.
Hallikainen, M. and Jia, X., 2017. Awards Presented at the IGARSS 2017 Banquet [Conference
Reports]. IEEE Geoscience and Remote Sensing Magazine, 5(4), pp.94-107.
Hung, C.L., 2017. Online positioning through website service quality: A case of star-rated hotels
in Taiwan. Journal of Hospitality and Tourism Management, 31, pp.181-188.
Lin, L.E.I. and Bin, L.A.I., 2016. Application of Virtual Simulation Teaching Resources in
Banquet Design Course. DEStech Transactions on Social Science, Education and Human
Science, (eshd).
Nath, A., 2015. Profitability and sustainability from waste management practices in hotels and its
impact on environment.
Sarsar, S. and Hill, C., 2015. HCEF Conference:" Together in Faith". The Washington Report on
Middle East Affairs, 34(1), p.54.EE Industrial Electronics Magazine, 11(1), pp.4-5.