Social Psychology in Organisation

This report explores the role of social psychology in supporting organizational behavior, analyzing conflicts and decision making in generational shifts, and understanding perceptions of inequality and fairness within organizations.

SOCIAL PSYCHOLOGY IN
ORGANISATION

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK ..............................................................................................................................................3
1. Demonstrate the understanding of how social psychology can support organisation
behaviour in context of case study..............................................................................................3
2. Description on analysis of potential conflicts and decision making in the generational shift
observed in organisation.............................................................................................................5
3 Relationship between different generations as perception of inequality, fairness and
discrimination within organization.............................................................................................6
Essay................................................................................................................................................7
Analysis of contemporary issues in organization behaviour using social psychology...............7
CONCLUSION................................................................................................................................9
REFRENCES ................................................................................................................................11
Book & Journal..............................................................................................................................11

INTRODUCTION
Social psychologist are employed, used s consultants in terms to set up social
organisation of business and also helps to reduce conflict within ethnic groups (Ben Khaled and
Gond, 2020). Organisational social psychology inclusive of application of social psychological
theories and techniques to understand, inform and assist to improve organisation practice.
The present report is based on the case study that relates with modern day management
practices that relies on understanding of the cause of behaviours within workplace.
Furthermore, report will understand that how social psychology assist to organisation
behaviour in context of case study, analysing the potential conflicts and decision making in
generation shift that observed within enterprise. Also, analysis will be conducted among different
generations in context of perception of inequality, fairness and discrimination within the
enterprise.
TASK
1. Demonstrate the understanding of how social psychology can support organisation behaviour
in context of case study.
Organisation behaviour termed out as study of human behaviour in the enterprise setting.
In relation to the workplace, this aids to study the human mind and behaviour. In addition to this,
organisation parapsychologist assist to understand the workplace relationship, attitude and
behaviours (Turner, 2020). Thus, main goals of the is to support the company with help of
promoting greater happiness, job satisfaction and aids to create the mental illness among the
employees. Therefore, psychologist may recommend changes in hiring practices, training,
employees feedback and management that can influence the overall behaviours of the workplace.
As per the stated in case study, major focus of organisation behaviours is on the relationship of
people in the workplace. In addition to this, social psychology aids to understanding individual
behaviour in social context. Also, this has been found out that human behaviour highly
influenced with other people and social context in which its occurs. In the above case study three
generation of the work has been defined as this based on the different generation that belongs to
different thought, feeling and behaviours as this affects the working of the enterprise in depth
context (Ayala, 2020). Thus, there are three generation whose description is been given in the
above mentioned case study. As per the case study, there are three generation whose perception

differs on above factors mentioned. It is because of their social norms and behaviour that are
reflect on it.
In this, it can be stated that social psychologist assets that individual thoughts, feelings
and behaviour much more influenced by social situation. Therefore, the individual will change
their behaviours that align with social situation at hand. From the case study, this has been
analysed that human behaviour is mainly get influenced by other individuals ( Fehl and Freistein,
2020). It deals the components that and the factor that lead us to behave in given in the presence
of other and also allows to look at the conditions under which certain actions and feeling occur.
In addition to this, organisation behaviour termed out as study and application of knowledge
about how individual and group act in organisation. This allows to build better relationship with
help of accomplish the human objectives, organisational objectives and social objectives. In the
generation, there is Y generation that put their major focus on the fairness that differs at the
extent level. Thus, social impact varied that varied from diffusion of responsibility to social
loafing and persuasive communication (Campbell, 2020).
Therefore, social psychology mainly depends on the epistemological, theoretical,
geographical perspective of the person queried. Thus, social psychology of the organisation
mainly concerned with underlying organisational phenomenon, matters and phenomenon of
organisational life. In addition to this, social psychological of enterprise is accomplished with
using quantitative, qualitative and mixed methods of research with use of real time, observation
and archived data (Turner, 2020). Thus, this can be stated that social psychologist put their major
consideration over people and how these interpretation influence the thoughts, feeling and
behaviours. In addition to this, social psychological assist to put consideration over individuals
who interprets the situation and how these interpretation aids to interpret the situation and how
these influence interpretation the thoughts, behaviour and feelings. In the recent times, people
uses the social psychology has continued to enhance throughout the twentieth century that
inspire research that highly contributed in order to enhance the understanding of the experience
and behaviour. This leads to tremendous growth within the enterprise. Thus, this leads to put the
consideration in individual traits, characteristics and thoughts that focused on situations. Social
psychology defined as scientific study of human behaviour within the society ( Fernández-
Esquinas, 2019). This aids to studies human behaviour that defines that how human behaviour
influenced by others.

As per the case study, this stated social psychology assist to examine that how people
affect one another and looks at the power of the situation. However, people will change their
behaviour that assist to aligns with social situation at hand. in organizational behaviour is related
to its value in the determination of the relationship between the mental health and general well-
being of individuals in relation to their behaviour at work. It is actually a field of study in which
the psychologists use several parameters that allows access how different work environments and
trends affect the health and performance of employees ( Matei and Preda, 2019). Organizations
may use the outcome of the study of the role of psychology in organizational behaviour in their
hiring practices.
Therefore, the another role of psychology in organizational behaviour termed out as the
development of methods for the ongoing appraisal of the performance of existing employees
within the organization. It is term that often includes an assessment of the mental and physical
well-being of such employees in relation to the effect on their performance of their jobs. In this
way, this can be stated the role of psychology are related to organizational behaviour that is
inclusive of the uses as a tool for the appraisal of performance in terms to object for purposes of
promotion and redeployment or transfer to other departments (Campeau, 2019).
Business is crucial country economy that offers goods, service and job opportunities to
the citizen. Therefore, social psychology plays out the prominent role in the business sector. In
the today's era, businesses enterprises uses psychological techniques that leads to boosting the
production and sales of good. Henceforth, the attitude change is part of the subject matter of
social psychology that guides the how to bring out the changes in attitude of other people
towards something positively.
2. Description on analysis of potential conflicts and decision making in the generational shift
observed in organisation.
As per the case study, the working of the enterprise depends on the analysis of potential
conflicts and decision making in context of the decision making in the generational shift that
observed in organisation (Campeau, 2019). Thus, generation of baby boomer is less sensitive to
the current views on he terms such as discrimination, racial inequality and fairness within the
enterprise. In the baby boomer time the managers and employees perceive racial inequality and
fairness within the enterprise. This generation people put their major focus over the worries
about the finance and retirement plans. On the other hand, members of generation x best among

the generation and this leads to be them most productive part of the enterprise. This is the
generation group that is more tolerant of the team members of different racial backgrounds. In
this generation, this has been found out that employees have lower expectations of leadership
abilities of the younger supervisors. Henceforth, the members of generation Y ranked the best
among the whole generation as they being out the tech-savvy. They are the generation who did
better culturally competent teams and they are inclusive leaders. However, this can be stated that
they put sensitive to the issue of discrimination and fairness among the workplace. From the time
of baby boomer and in generation x the working of the team was very effective and they are
effective members who plays out the organisation working effectively. Thus, they are better at
taking decision making. In the generation Y, there were so many negative stereotypes and this
affects their organisational productivity. In addition to this, industrialist assist to strengthen the
country economy and this lead to national development. As the time grows, the generation
become advance to plays their role in working of the enterprise. Each generation become
advance to properly handle the activities in streamlines and to conduct the business decision
making in effective way.
3 Relationship between different generations as perception of inequality, fairness and
discrimination within organization
It can be evaluated that there are three generations whose description is been given. For
every gen their perception differs on above factors mentioned. It is because of their social norms
and behaviour which reflect this (Campeau, 2019). Therefore, it is necessary to find out
perception of it so that attitude, traits etc. of that gen people can be evaluated. In this case study
They are baby boomer, gen X and gen Y. Now, as per case study the baby boomers are born
between 1940 to 1960 and are less sensitive on discrimination, inequality and fairness within
organization. But it is stated that they think racial diversity is a challenge for organization. Now,
in perception of Gen X born between 1960 - 1970 they are tolerant of people belonging of
different racial background. However, Gen Y people who are born 1970- 1990 are very sensitive
on issue of discrimination and fairness at workplace.
Therefore, the relationship between baby boomers and gen X can be identified that baby
boomers are less concern about discrimination and inequality. In their perception racial diversity
is challenge as there are many diversified people working in organization. However, gen x

perception is that they are having concern of it but only to some extent. It means that they are in
favor of both. So, the perception of both Gen highly differs on this issue. Likewise, in Gen X and
gen Y the relationship is that gen Y is highly concerned towards issue of discrimination and
inequality at workplace. They think this issue should not exist and must be solved. On contrary
gen X perception is that they are having concern of it but only to some extent. Whether if issue
exist or not they are now concerned about it. Here, as well perception of gen are different.
In similar way, Gen Y and baby boomers perception of discrimination and fairness differs
to a great extent. This is because Gen Y is highly sensitive on this whereas baby boomers is less
sensitive. So, there is no relationship between those two Gen. They both think highly different on
this issue.
So, it can be analyzed that there is high difference on perception in context of
discrimination and fairness within organization in all generations. The major is between baby
boomers and gen Y. however, Gen X relation with other two are same to some extent. For some
it is just a normal issue but for other Gen it is of high concern. This is because of social
psychology of people and how they relate it with organization behavior. Along with it, there are
many ways of how gen behavior is toward these factors. It might be same or differs. But on what
basis difference is determined which makes it easy to understand it.
Essay
Analysis of contemporary issues in organization behaviour using social psychology
In recent times, there has been a lot of issues been faced by organization is their culture. This is
highly impacting on employee growth and development. Organization behaviour refer to study
of how individual behave at their work place and in regard to job role, security, working
condition, etc. as OB is related to organisation culture so it is necessary to maintain positive
culture. This is because it enables in diversity and equality. With globalization the organization
culture has transformed. Now, diversified employees are working at workplace which belongs to
different background, caste, creed, etc. Thus, their perception, attitude, value, ethics differ from
one another. Thus, it is necessary to understand the reason behind social norms and ethics of
people. This enables in finding out impact of it on behaviour of staff ( Matei and Preda, 2019).

OB is a wide area which consists of many things like behaviour, psychology, that needs to be
studied. It revolves around the study of individuals, teams as well as the whole organization in
order to analyze the behavior. There are some other issues as well such as managerial, work
place issue, related to OB.
There are several issues which occur within organization. These issues are related to
employee behaviour. It impacts on attitude, perception of employees and they distinguish others
on basis of caste, religion, ethics etc. Generally, the issues which has occurred are due to social
psychology of individual. There are many companies who facing certain issues and are not able
to solve them. It has become difficult for them to manage diversity. The common issue faced is
individual differences in attitude and personality. In this employees working within organization
differ on basis of traits, personality and value. It is directly related to social psychology as here
people perception differs from one another. This is based on emotions, social norms traits and
others. While working in a team two people may dislike traits or are not comfortable with
behaviour or personality of each other ( Matei and Preda, 2019). Here, social norm can be
reason of it. This creates difference in attitude and perception of employees. Moreover, it effects
on entire team as well. Usually, big 5 traits can be applied here in which human personality is
categorized into 5. This issue is commonly faced as in present time staff want to work with those
who possess similar personality traits. There perception is entirely changed towards society. So,
value and diversity in bringing creativity in organization is affected.
Another issue in organization behaviour is quick start team development of virtual
member. It refers to forming a team of individual who belong to different geographic region. In
this they are given a specific objective to be achieved. Thus, it leads to differences among
employee as they do not agree with perception of other. Furthermore, in those teams’ social
norms and ethics of each one is different, so they work accordingly. It leads to effect on their
behaviour in negative way. However, team performance is also affected. The issues arise when
individual in teams disagree on something. They do not like to work with high or low personality
people and change in traits. This clearly shows change in their attitude or thinking due to social
norms. Besides that, as virtual team interact with other employees, they start thinking that these
possess traits which are different from us. Hence, even if they become member of that team
employees are not able to work in effective way with them. Along with it, manager is in favour

of forming these teams as they work in effective way. But on contrary virtual team affect on
organization culture as it creates difference in attitude, traits of people as per their social norms.
Hence, organization is not able to quickly develop teams which can perform task together. This s
because of difference is individual behaviour.
Similarly, the shared or participative leadership style is contemporary issue. It state that
collective decision are not taken within organization. This is because of disagree among certain
staff regarding that decision. Hence, this style is not applied by organization in effective way.
Generally, when a decision is taken any staff disagree with it as in his view or attitude it is not
right. And even if the decision is executed it effect on their behaviour. So, this directly impact on
organization culture and behaviour ( Matei and Preda, 2019). Moreover, in this leadership style
opinion of all staff needs to be mutually agreed. Either they are emotionally or motivationally not
work as decision taken. The group behaviour is affected as well. Thus, social psychology and OB
are linked as it enables in analysing change or impact on behaviour of people with change in
social norms. Other than this, the leadership style issue state that how shared practices and
decision effect on organization behaviour. So, it is necessary for manager to identity these issues
and solve it.
Therefore, these issues are occurring in organization behaviour. They are linked with
social psychology which is based attitude, traits of individual. It depends on people social norms
and how they relate it with others. Usually, perception and personality are factors on basis of
which behaviour revolve around. Due to these issues overall organization behaviour is affected.
There is high change in employee attitude, traits as they relate it with ethics, values, etc. For
every gen their perception differs on above factors mentioned. It is because of their social norms
and behaviour which reflect this. Therefore, it is necessary to find out perception of it so that
attitude, traits etc. of that gen people can be evaluated.
CONCLUSION
Hereby, this can be summarized that the uses of social psychological in organisation
relates with individual behaviours in terms to formal and informal groups. Thus, social
psychological highly influence the working of business organisations. Thus, present report has

based on case study relates with modern day management practices that relies on understanding
of the cause of behaviours within workplace.
Furthermore, report has enhanced the understanding that how social psychology assist to
organisation behaviour in context of case study. Also, study has analysed the potential conflicts
and decision making in generation shift that observed within enterprise. Also, assignment has
covered different generations in context of perception of inequality, fairness and discrimination
within the enterprise.

REFRENCES
Book & Journal
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middle-classes, boundary-work and local football in the British East-Midlands c. 1970−
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