Impact of staff motivation schemes to employee retention

This study aims to analyse the impact of staff motivation schemes to employee retention and satisfaction at Marks and Spencer. The research objectives include identifying the concept and significance of talent management, examining the influence of staff motivation schemes to employee retention and satisfaction, determining the staff motivation strategies used by Marks and Spencer, and identifying the challenges faced by the company while implementing staff motivation strategies.

PROJECT PROPOSAL FORM
Student Name
ID Number
Centre Name
Tutor
Proposed Title
Impact of staff motivation schemes to employee retention

Section One: Title, aims, objectives
Talent management is defined as constant
procedure which include retaining, attracting
high quality staff members, developing skills
and continuously encouraging them to
enhance the performance level. In addition to
this, it is the process to attract skilful staff
members with the objective to increase
performance of company and meet with the
targets of company. It is important for an
organisation to focus managing and
encouraging talent so that the performance
and productivity of both employees and
company is improved in an effective manner
(Anlesinya and Amponsah-Tawiah, 2020). For the
present report, Marks and Spencer is taken
into consideration. It is a British multinational
retailer which as founded in year 1884 and
headquartered in UK. In addition to this, the
company specialise in home products,
clothing, food products and so on. The
company has around 78,000 staff members
and to motivate them is important in order to
retain them for longer time period. The main
objective to conduct the study is to analyse the
Impact of staff motivation schemes to
employee retention and satisfaction.
Title or working title of project (in the form
of a question, objective or hypothesis)
Impact of staff motivation schemes to
employee retention
Project aims and objectives (e.g. what do you
wish to achieve? What do you want to learn to
do? What do you want to find out?)

Research aim:
"To analyse the Impact of staff motivation
schemes to employee retention and
satisfaction". A study on Marks and Spencer.
Research Objectives
 To know the concept and significance of
talent management in context to
organization.
 To identify the influence of staff
motivation schemes to employee
retention and satisfaction of Marks and
Spencer.
 To examine the staff motivation
strategies used by Marks and Spencer
to employee retention and satisfaction
within the organization.
 To determine the challenges faced by
Marks and Spencer while implementing
the staff motivation strategies at
workplace.
Research Questions:
 What is the concept and significance of
talent management in context to
organization
 What is the influence of staff motivation
schemes to employee retention and
satisfaction of Marks and Spencer
 What are the staff motivation strategies
used by Marks and Spencer to
employee retention and satisfaction
within the organization
 What are the challenges faced by Marks
and Spencer while implementing the

staff motivation strategies at workplace
Scope of research:
The present study has wide scope as it help
organisation to analyse the impact of staff
motivation schemes to employee retention and
satisfaction at workplace. In addition to this, it
will also help company to develop effective
strategies to deal with the issue of staff
motivation which further assist to improve
performance and productivity of organisation
(Crane, and Hartwell, 2019). Moreover, it will also
assist company to develop positive mind-set of
staff members towards working because of
which employees put their full potential to meet
with the targets. Furthermore, it will also help
respective organisation to increase its
productivity and profitability level effectively
and properly.
Section Two: Reasons for choosing this
project
Reasons for choosing the project (e.g. links to
other subjects you are studying, personal
interest, future plans, knowledge/skills you
want to improve, why you feel the topic is
important)
One of the main reason to conduct this study is
to analyse the influence of staff motivation on
retention and satisfaction of employees. In
addition to this, it assist researcher to know
about significance of staff motivation and the
strategies used by companies for retention of
staff members. Along with this, it also help
investigator to know the challenges faced by
companies while they execute such strategies.
Moreover, this research will assist in various
stakeholders that is organisation, researcher

and many more. With reference to
organisation, it help them to develop effective
strategies so that they can deal with the issues
of staff motivation that further leads towards
employee retention, employee satisfaction,
increase in performance, improvement in
brand image and so on. Furthermore, it will
assist investigator to learn and improve skills
that is data collection, data analysis, time
management, research skills and many more.
All this will also allow investigator to conduct
future studies in more systematic and effective
manner.
Section Three: Precedents and sources
Use of key literature sources and precedents
to support your project objectives
Introduction
Literature review is referred as an academic piece
of writing which is basically an overview of
published articles on particular topic. The main
objective here is to identify the research gap and
fulfil it by developing research questions. In the
previous studies, there is a discussion about concept
and significance of employee motivation. Along
with this, it also includes data about staff
motivation strategies used by companies but it lacks
data about the Impact of staff motivation schemes
to employee retention and satisfaction. In order to
fulfil this gap, some research questions were
developed which are as follows:
Concept and significance of talent management
in context to organization

As per the view point of Valamis,(2021) Talent
management is defined as the strategic management
procedure that involving the ways to manage as
well as upgrade the skillset of potential staff
members to retain them for longer run and to attain
objectives. In addition to this, talent management
plays and important role within a company as it
help to attract top talent, increase employee
performance, engaged staff members, improved
business performance, high employee satisfaction
and so on (Talent management, 2021). All this
allow a company to increase its performance and
productivity that further leads towards attainment of
higher growth and success at marketplace.
What are the influence of staff motivation schemes
to employee retention and satisfaction of
Marks and Spencer?
According to the perspective of Petrasek and
et. al., (2021), there is a great influence of staff
motivation schemes to retaining and satisfying the
employees within workplace. Motivation plays an
important role for motivating talented workforce
within company as it encourages employees to give
their best put of them. Staff motivation schemes
encourages staff to contribute their productive
output in accomplishing the business goals and
objectives. Through motivation schemes, company
can retain and satisfy the employees within Marks
and Spencer. The motivated employees give their
best performance and also they are satisfied with
their job. Staff motivation schemes includes various
factors that influence the employee retention and
satisfaction such as reward and recognition,

development, leadership, work environment, work
life balance. Thus, there is a great influence of staff
motivation schemes on employees as it encourages
them to participate in business activities and
contribute their best performance in making
business successful. Staff motivation schemes
increases the willingness of workers and also
enhances the effectiveness of organisation due to
which they can gain competitive edge in market. It
becomes important for talent management team to
ensure that their staff must feel motivated while
working. Motivated workforce contributes more
productive outcomes as compare to unmotivated
person. The staff motivation schemes helps in
increasing the productivity and efficiency of
employees by offering them pleasant working
environment. Talent management of Marks and
Spencer ensures that there must be high quality of
employee engagement within workplace as it leads
to positive collaboration and better communication
between the employees and management. Thus, if
employees are satisfied with their job role it helps
in retaining them and also improves their
performance within business. The highly motivated
employees provides better customer service and
also helps in building positive company reputation.
Therefore, the few factors that influence employee
motivation within Marks and Spencer are
recognition, appreciation, salary structure,
responsibility and advancement and employee
achievements. It is being analysed that staff
motivation schemes plays a great role in influencing
the employee to retain and increase their
satisfaction level.

What are the staff motivation strategies used by
Marks and Spencer to employee retention and
satisfaction within the organization?
As per the viewpoint of Uka and Prendi
(2021), talent management is wide as it includes
various activities which helps in increasing the
organisational performance and efficiency. Talent
management is a function of human resource
management which focuses on attracting, selecting
and retaining the best employees within workplace.
The main purpose of talent management is to
identify the right candidate and hold them to drive
the success of organisation. There are mainly four
elements of talent management such as planning,
acquiring, retaining and developing the talented
employees within an organisation. The process of
talent management generally includes identifying
the talent gaps, sourcing and onboarding the right
candidate, developing them, retaining and
motivating them in order to improve the
performance and growth of business. There are
various staff motivation strategies which can be
used by Marks and Spencer in order to retain and
satisfy the employees within workplace such as
providing meaningful feedback, creating incentive,
reward accomplishments, developing positive
working environment and promoting team
collaboration. These are the few strategies which
must be implemented by Marks and Spencer in
order to retain and make their employees feel
satisfied with the workplace.
Providing meaningful feedback:

Providing meaningful feedback is one of the
motivational strategies which must be used by
Marks and Spencer in order to attract and retain the
employees. It is the responsibility of manager to
provide feedback to employees on their
performance and contribution so that can improve
or bring changes accordingly. By providing
meaningful feedback on employee performance
gives them stronger feeling of investment in
organisational goals and also helps in building
stronger relationship due to which they contribute
more productive outcomes. Manager also appreciate
the employees on rapid correction of their problems
and focus towards the new opportunities to restart
progress on new tasks.
Reward accomplishments:
Reward accomplishments is another staff
motivation strategy which must be implemented by
Marks and Spencer in order to retain and satisfy the
staff. It is important for manager to offer reward to
their employees on the basis of their performance
and contribution. Reward accomplishment helps in
motivating the talented employees due to which
they give their better output in attaining the goals
and objective of organisation. Talent management
must ensures that their staff must avail the rewards
on the basis of their contribution and performance
as it helps in encouraging them to stay in company
for long run.
Developing positive working environment:
Developing positive working environment is
also a staff motivation strategy which should be

used by Marks and Spencer for retaining and
satisfying the employees within workplace. It is the
responsibility of the manager to develop positive
working environment so that staff can work with
dedication and also share their creative ideas in
order to improve the performance and productivity
of business.
What are the challenges faced by Marks and
Spencer while implementing the staff
motivation strategies at workplace.
As per the viewpoint of Mushkudiani
(2020), there are various challenges faced by the
company while implementing staff motivation
strategies at workplace. It is important for manager
to overcome the issues related to implementation of
staff motivation strategy as it can influence the
productivity and efficiency of employees within
workplace. The few issues faced by Marks and
Spencer while implementing staff motivation
strategies at workplace are fear of failure, lack of
clarity, low expectation of success, achievement
anxiety and low self confidence.
Fear of failure:
Fear of failure is one of the challenge which
is faced by Marks and Spencer while using
employee motivation strategies within workplace.
The manager have fear that if they implement staff
motivation strategy it helps in increasing the
motivation level of employees or not. They have
fear that the staff motivation strategy helps in
enhancing the productivity and performance of
business.

Lack of clarity:
Lack of clarity is another issue which may
be faced by the organisation while implementing
staff motivation strategies. It is important for
company to have clarity while using staff
motivation strategy so that they can engage the
employees and also encourage them to perform
better within an organisation (Gabriel and Aguinis,
2022). Lack of clarity can affect the talent
management team to implement right motivation
strategies so that staff feel motivated while
working.
Low expectation for success:
Low expectation for success is also a
challenge which may affect the organisation while
implementing the staff motivation strategy within
workplace. If talent management team has low
expectation for success from its employees it
influences them to implement right staff motivation
strategy. It is important for Marks and Spencer to
focus on increasing the confidence level of
employees as it helps in encouraging to employee
motivation and willingness to accept the future
challenging task. Thus, the low expectation of
success makes employees feel unmotivated due to
which they will not perform according to the
expectation set by the employer.
Outline of research methodology:
In the present study, positivism as a research
philosophy and deductive as a research approach
will be applied as it will help researcher to collect
quantitative data in less time and cost. In addition to

this, quantitative research choice will be applied as
it help to collect numeric data which is based on
facts and figures. Moreover, survey as a research
strategy will be used as it assist to collect data
directly from the respondents. Primary data
collection method will be applied as it help in
gaining in-depth knowledge about topic which
further leads towards development of valid and
reliable conclusion. Furthermore, 30 employees of
Marks and Spencer will be chosen through random
sampling which is a part of probability sampling.
Section Four: Activities and timescales
Activities to be carried out during the project How long this will
take?
Development and analysis of ideas 10 days
Writing proposal & ethics form 15 days
Writing literature review 10 days
Writing methodology 10 days
Data collection and analysis 10 days
Writing Discussion and conclusion 10 days
Milestone one:
Milestone one target date (set by tutor):
Milestone two:
Milestone two target date (set by tutor):

Comments and agreement from tutor
Comments (optional):
I confirm that the project is not work which has
been or will be submitted for another
qualification and is appropriate.
Agreed by:
Tutor name:
Date:
REFERENCES
Books & Journal
Anlesinya, A. and Amponsah-Tawiah, K., 2020.
Towards a responsible talent management
model. European Journal of Training and

Development.
Crane, B. and Hartwell, C.J., 2019. Global talent
management: A life cycle view of the
interaction between human and social
capital. Journal of World Business, 54(2),
pp.82-92.
Gabriel, K. P. and Aguinis, H., 2022. How to
prevent and combat employee burnout and
create healthier workplaces during crises
and beyond. Business Horizons, 65(2),
pp.183-192.
Harsch, K. and Festing, M., 2020. Dynamic talent
management capabilities and organizational
agility—A qualitative exploration. Human
Resource Management, 59(1), pp.43-61.
Maurya, K.K. and Agarwal, M., 2018.
Organisational talent management and
perceived employer branding. International
Journal of Organizational Analysis.
Mushkudiani, Z., 2020. Ways and Characteristics of
Employee Motivation in Modern
Conditions.
Pandita, D. and Ray, S., 2018. Talent management
and employee engagement–a meta-analysis
of their impact on talent retention. Industrial
and Commercial Training.
Petrasek, M and et. al., 2021. Enhancing motivation
and engagement within a PBIS
framework. Improving Schools,
p.13654802211002299.
Uka, A. and Prendi, A., 2021. Motivation as an
indicator of performance and productivity
from the perspective of
employees. Management &
Marketing, 16(3), pp.268-285.
Online
Talent management, 2021 [Online] Available
through;< https://www.valamis.com/hub/talent-
management#:~:text=Talent%20management%20is
%20a%20constant,company%20in%20the

%20long%20run>

Research Ethics approval form
All students conducting research activity that involves human participants or the use of data
collected form human participants are required to gain ethical approval before commencing their
research. Please answer all relevant questions and note that your form may be returned if
incomplete.
For further support and guidance please see your respective Unit Tutor:
Before completing this form, we advise that you discuss your proposed research fully with your unit
tutor. Please complete this form in good time before your research project is due to commence.
Section 1: Basic details:
Project title: Impact of staff motivation schemes to employee retention
Student name:
Student ID number:
Programme:
College Name:
Intended research start date: 21-02-2022
Intended research end date: 20-05-2022
Section 2 Project summary
Please select all research methods that you plan to use as a part of your project:
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 Questionnaires Yes No
 Observations Yes No
 Use of personal records Yes No
 Data Analysis Yes No
 Action Research Yes No
 Focus Groups Yes No
 Others (Please specify) :
Section 3: Participants
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Section 5 : Ethical Issues
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the course of my research
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