Stakeholder Engagement Report

Running Head: Stakeholder Engagement 0
Stakehol
der
Engagem
ent
Report
Student name

Stakeholder Engagement 1
An executive summary
Stakeholder management is necessary for the growth and success of the university. In
addition, it provides many benefits to the university in terms of cost and time. The cloud
provided email system will take 6 to 10 months in implementation and it requires huge
cost in all the processes. Therefore, it is necessary to find benefits of the
implementation process of a cloud-based email system in the university based on
stakeholder management. It gives a brief idea about its benefits in long terms.
This report will provide analysis of the current environment, the impact of change,
identification of stakeholders, change impact analysis, risk analysis, communication
plan, governance framework, and vendor analysis for the university.

Stakeholder Engagement 2
Table of Contents
An executive summary......................................................................................................1
An introduction...................................................................................................................3
The current environment of the university.........................................................................3
Stakeholder identification...................................................................................................3
Change impact analysis.....................................................................................................4
Stakeholder relationship and risk analysis........................................................................4
Communication plan..........................................................................................................5
Proposed governance framework......................................................................................5
Vendor analysis.................................................................................................................5
Strategies for stakeholders engagement...........................................................................6
Conclusion.........................................................................................................................8
Recommendation...............................................................................................................8
Action Plan.........................................................................................................................8
References.........................................................................................................................9

Stakeholder Engagement 3
An introduction
Stakeholder management is necessary to manage all the things properly. IT
stakeholders are the most important part of a business and an organization. There are
many reasons behind stakeholder management system, such as positive thinking,
proper decision-making, goals, and many others.
It is necessary to manage stakeholders of a company because they are important in
growth and success. The University of South Australia (UniSA) has identified that the
email system should provide various facilities to them, which are highly useful for the
university.
Cloud-based email system should have facilities to manage timetable, onboard and off-
board process, course management, and many others of students, staff, and alumni.
UniSA wants to manage its business functions form this cloud-based email system.
Therefore, the university wants to know about the views of stakeholders towards the
implementation of the cloud provided email system. It will take a long time in installation
and cost-effective as well.
This report will provide a description of cloud-based email systems and the role of
stakeholders in hiring third parties for email system implementation and IT staff training
about that system as well.
The current environment of the university
In the present time, the university uses the third party email system for communication
in between staff, students and alumni, which is not provide different features for the
business of the university. The university has computer systems and servers for
communication in labs and academic offices. Staff members have a computer system to
manage different works, such as timetable, class works, and many others.
The university has its infrastructure for different works. Students can use their personal
devices for communication, such as laptops, mobile phone, and many others. Cloud-
based services are widely used in most of the universities because of its extraordinary
features, such as scalability, flexibility, security, privacy, risk controls, and many others.
The university should change its local servers and email facilities through cloud
provided email system, which will provide information about changes in timetable and
other things to the staff members and students through emails and messages. In
addition, a cloud-computing environment should properly secure from cybersecurity
(Takabi, et al., 2010).
Stakeholder identification
The university has internal and external stakeholders in their business. Students and
staff members will be considered in the internal stakeholders. There are many alumni of
the university, which are also considering as external stakeholders of the university. The