Stakeholder Analysis of ANZ

Running head: STAKEHOLDERS ANALYSIS OF ANZ
Stakeholder Analysis of ANZ
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1STAKEHOLDER ANALYSIS OF ANZ
EXECUTIVE SUMMARY
 The particular objective of the given below report is to examine the stakeholders of an
Australian banking industry known as Australia and New Zealand Banking Group
Limited (ANZ).
 Concerning the purpose of fulfilling the structure of the paper, the study concentrates
on understanding the functional areas that the concerned banking industry operates its
business in.
 In the connection of the functional areas determined by the report, the stakeholders of
the ANZ are analysed and differentiated into internal as well as external shareholders.
 After the stakeholders are differentiated, the report is concentrated on the examination
of the degree and nature of the vital stakeholders of the banking industry.
 Furthermore, the report is concentrated on the examination of the conflicts that arise
amongst the different stakeholders and analyses the level of interest of the different
stakeholders as well.
 Hereafter, the report presents a stakeholder matrix that helps in the examination of the
risk involved with the interest of the different stakeholders and the possible measure
of how to mitigate the same.
 Finally, the report ends with presenting the difference between the interest of the
stakeholders of two different companies related to two different industries – The
source company (ANZ) and the secondary company (Woolworths).

2STAKEHOLDER ANALYSIS OF ANZ
Table of Contents
Introduction................................................................................................................................3
Functional Areas of ANZ...........................................................................................................3
Stakeholders...............................................................................................................................4
Internal Stakeholders..............................................................................................................5
External Stakeholders.............................................................................................................5
Degree of main stakeholders......................................................................................................6
Conflicts of interest....................................................................................................................6
The critical level interest of main stakeholders..........................................................................7
PESTEL analysis showing the stakeholders interest level at ANZ............................................7
Stakeholder Matrix.....................................................................................................................9
Comparison – ANZ and Woolworths......................................................................................11
Conclusion................................................................................................................................13
References................................................................................................................................14

3STAKEHOLDER ANALYSIS OF ANZ
Introduction
Australia and New Zealand Banking Group (ANZ) is recognised as an Australian
multinational banking company (Mazzarol, 2018). The same is known to be headquartered in
Melbourne, Australia. The concerned company was founded back in the year of 1835, dated
2nd March. Thereafter, the ANZ was established in the year of 1951, dated 1st October in the
concern of merging with the Union Bank of Australia Ltd. ANZ is considered to be
positioned as the second largest bank by the number of assets the same possesses as well as
the third largest in the Australian market capitalisation (Spencer, 2017). Moreover, ANZ is
also considered as one of the big four Australian Banks.
Functional Areas of ANZ
ANZ has been recognised as banking industry, has set up its functional areas in a
manner that it assists its customers with the best services possible (Lovelock & Patterson,
2015). In respect to this growth plan and working with the greatest zeal the concerned bank
industry is building itself in the crucial areas of analysing its cost- volume and profit analysis.
In this connection, the given report tends to specify the functional areas in which the
concerned bank operates.
Determining the financial needs
As opined by Schepens (2016), the financial part of a bank describes the working
structure of the same. In this concern, the financial manager of ANZ meets the financial
requirements of the same. The funds in a bank are needed to meet the promotional as well as
fixed and working capital needs.