Strategic Leadership: Tesco's Organizational Changes and Managing Resistance

STRATEGIC
LEADERSHIP

TABLE OF CONTENTS
ILLUSTRATION INDEX...............................................................................................................3
INTRODUCTION...........................................................................................................................4
Company Background............................................................................................................4
Tesco's Organizational Changes......................................................................................................4
Leaderships and Managing Changes...............................................................................................5
Resistance and Defeating Resistance...............................................................................................6
Corporate Governance and Ethical Leadership.............................................................................10
CONCLUSION & RECOMMENDATION..................................................................................11
REFERENCES..............................................................................................................................12

ILLUSTRATION INDEX
Illustration 1: Change Management Model · Lewin........................................................................5
Illustration 2: Triple Bottom Line....................................................................................................9

INTRODUCTION
Strategic leadership basically deals with the strategies adopted by the manager for
accomplishment of certain short-term and long-term goals and objectives of the organization and
also to motivate the employees so that they work efficiently to gain the vision. This report shows
the study of Tesco's organizational changes, its leadership process. Further it will show some
applications of various models, such as Lewin's change model for dealing with the changes
coming in Tesco. Force Field Analysis and its steps which will help in accepting the new things
and rejecting the old practices.
Moreover, The Change Grid Model is also explained so that the employees can positively
and amicably accept the changes which will help them to overcome the resistance among the
employees. By following the principles of corporate governance and leadership in an ethical
manner, they can accomplish pre determined goals.(McGrath 2017).
Company Background
Tesco has its headquarters in Welwyn Garden City, Hertfordshire, England, UK, and it is
a grocery and a merchandise retailer of multinational level. It has diversified itself into various
areas like clothing, books and stationery retailing, furniture, electronics, internet and finance
related services, etc. and still expanding its business through changing its opportunities into
reality and through launching new and innovative products through technological
advancement(Burnes, 2004).
Tesco's Organizational Changes
Organizational changes are the modifications in the environment and are inevitable, they
must be accepted for better development and progress of the organization. Tesco has adopted
Artificial Intelligence(AI) and moving towards digitization in its stores to interact with the
customers directly and to to satisfy them and serve them better experience. It has launched an
app, which is an on call app which helps customer in finding out where the product is for which
they are searching. And, also it is planning on using robots in the stores for scanning the shelves
and re-stocking the short items and changing the price tags whenever required (Burnes, 2009).