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Strategic Management Plan
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 applying appropriate frameworks to analyse the macro environment...................................1 TASK 2............................................................................................................................................4 P2 Framework analysis of internal environment........................................................................4 TASK 3.........................................................................................................................................5 P3 Implementing Porter’s Five Forces model for Apple IPad....................................................5 TASK 4............................................................................................................................................1 P4 Bowman’s strategy clock model............................................................................................1 CONCLUSION................................................................................................................................2 REFERENCES................................................................................................................................3
INTRODUCTION Business strategy can be defined as a set of decisions which helps employers of a firm in achieving specific objectives. Management of a company is taken this as a plan used to gain a competitive position at marketplace as well as carry business operations in an appropriate manner. In addition to this, formulating and developing effective strategies in business also aid entrepreneurs in running organisation in a systematic order. This would further help in gaining high satisfaction of customers and achieve success of targeted goals of long-term in pre-defined period of time. In this manner, a report has been prepared on Apple Plc. It is a multinational technology company which is headquartered in California, UK. This firm used to design, develop and sells electronic product, computer software and online services. This assignment has entailed impact and influence of macro environment on business along with internal capabilities of this organisation. In addition to this,Porter’s Five Forces, theories, concepts and models. TASK 1 P1 applying appropriate frameworks to analyse the macro environment PESTEL is an strategical tool used by companies for planning to launch new product and services and to track the environment in which they operate. It is used to identify the external key factors which may affect the business. Before implementing any kind of strategy or tactical plan, situational analysis is conducted with the help of PESTEL at a regular interval to identify macro environmental changes. APPLE Inc. is a multinational company which designs, manufacture and sell hardware such as computers, the iPad media player, the iPhone smartphones etc. and software such as iOS, watch OS, tvOS etc. Apple's success and growth is linked with its effectiveness in addressing external factors in its macro environment which help in formulating strategies to exploit opportunitiesandtoprotectfromvariousthreats.PESTELstandsfor political,economical,social,technological,environmental,legal. PESTEL analysis of ApplePolitical factors :-Political factors includes government policies, political stability or instability in market,foreign trade policy etc. For example: Apple is highly dependent on China as they are are getting lower manufacturing cost fromthis country , Political problems arising in china has resulted in increase of manufacturing cost in America itself. 1
Apple is also dependent onnumber of countries outside US like China, Korea, Ireland for manufacturing its parts. Economical factors :-Economical factors affect the profitability and functions of organisations it includes interest rates, exchange rates, Increase in labour cost . For example: Increasing labour cost in china- Apple's maximum manufacturing factories are in china. With the passing time government of China has increased the labour cost. China's government have fixed minimum wages of labour, it differs region wise with inclusion of benefit like housing, overtime, food etc. Due to thiseconomical change in china, it completely affects the cost of the apple products and increased the cost of the products. ◦Value of US dollar keeps on fluctuating. ◦Increasing labour cost ◦Inflation adversely affect the revenue of company.Social factors :-This includes various traits like belief, attitudes of population and customer preferences.Apple products are considered as a symbol of status in society, leads to increase in market share. On the one hand where younger people are more attached and attracted toward Apple products for its good brand value and highest technologies, on the another hand young generation is giving more importance to the larger screens smartphones which are available in the market in less prices(Kalyani and Sahoo, 2011).Technological factor:-With the increasing technologies the apple is facing heavy competition from other brands which are offering same latest technologies in different manner with larger screens. Increasing share of smartphone users reduces the use of Apple's personal computer. Apple has limited market offering as its customer's very less & purchased by few kind of customers which are brand oriented.Environmental Factor:-China is constantly reduce greenhouse gases effect and limiting fossil fuel leads to increase in electricity rates which directly increased manufacturing cost to the company. Pollution and other environmental side effect leads to increase in regulation and manufacturing costs in future. Increasing Global warming is delayingin transportation which affects Apple's supply chain. 2
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Legal factor:-Apple had been sued by various players like HTC, Nokia and Samsung for infringement of contract. Government enhance privacy regulations to make organisation and system function legally.Management provide duties and tasks to members in according to their skills and abilities which help firm provide quality items and services to people. Compensation to employees are given in according to their performance and outcomes. Equality and discrimination are tactic taken care by administration. Therefore, PESTEL analysis shows various threats and opportunities present in the macro environment of Apple products and services which help company to develop strategies to identify various risks present in environment that can hinder the growth of company. Ansoff matrix for Apple Plc. Market penetration-Apple has manufactured various innovative products at marketplace which gives advantage to this firm to sell existing one easily. For further achievement, this company needs to use some effective marketing tools like lower price, sales promotion and advertising. It would help in attracting more new customers easily. Market development-Under this sector, Apple needs to use different techniquesof marketing which is used to sell its existing products easily in new market area. It includes expanding business in various geographical areas and can sell products in such places where users seeks to get items in a different way. Thus, in this manner, Apple used to serve its services in all over the world. Product development-In this strategic technique, Apple used to create more innovative products every year. These products are giving a tough competition to rivals which they never copy. For example- Series of iPhone, iPod with 3G and 4G technology and more are helpful in getting high satisfaction to customers. Diversification- It refers to the most risky part as Apple needs to think to create more strategies in production concept. It should manufacture more new products as well as introduce them in new foreign marketplace. For example- Apple has launched a new feature in 2010 i.e. iPad which reduces the need of carry a notebook. 3
TASK 2 P2 Framework analysis of internal environment Internalenvironment:Itcanbedefineasinternalworkingenvironmentofan organisation that includes employees, corporate culture, management etc. It create positive as well as negative impact on firm performance as well as productivity in long run. There are several internal environment factors are available like employees, value system, mission & vision, corporate culture, unions, physical resource, organisation structure, human resources and many other (Ackermann and Audretsch eds., 2013) These all together are work and achieve common goals and aim in limited period of time. For example, Apple has organising training program on time to time basis in order to enhance workers performance as well as productivity in long run. Samsung is a biggest competitor of Apple, they use Apple technology in their product and legal case has been made here, resulted Apple gain compensation on this breach of law from Samsung. VRIO analysis: It help to analysis necessary resources of an organisation that help to compete competition effectively. This method identify whether available resources are enough to achieve target or not, thus effect outputs negatively. Apple is a one of the biggest organisation in the whole world and their aim objectives is develop or innovate new technology that are affected Apple performance positively. VRIO model are detail as follows:Valuable:Resources like official retail store, innovation, control production of product etc. has all are valuable in their nature. So that, Apple have important resources which are effected positively their performance as well we productivity in long run.Rare:Apple resources like employees capabilities of innovation, lean manufacturing etc. has all are rare in their nature no one another organisation have it. So that, firm are get competitive benefits as compare to their competitors at market place (Annabi and McGann, 2013).Imitable:Location of store, innovation in goods has imitable in their nature but control in production as well as operations system has not imitable they are change time to time according to requirement.Organized:Management of Apple iPad is organised all resources effectively to that they are fully utilise each one available resources like retail location, innovation and controls in production activities and operational work. 4
Resourced based analysis: Apple has valuable as well as rare resources through this they are able to achieve competitive benefits in long run. All resources which are consider by organisation in order to operate whole business activities effectively resulted achieve target in limited period of time appropriately.Physical: Some physical resources like machineries, infrastructure, technology etc. has available which are help them to run entire business activities effectively.Human:Human resources manager has select talented candidates and organising training program to enhance their productivity as well as knowledge resulted they are work effectively and achieve target in limited time period (Auzair, 2011).Financial:Apple is biggest organisation in the world so they have sufficient financial resources to run their business activities effectively. SWOT AnalysisStrength: in this there is having a improvements in graphics by 2.5 times as well as they promised the battery of 10 hours along with that also improving in rear camera and equipped with touch ID scanner of fingerprint.Weakness:Its front camera is having 2.5 megapixel. It is very expensive. It is quite same with existing Ipads along with that they improve the performance decline to 6 hours while using higher applications.Threats:Apple industry is decline the sales of tablets as PCs and smartphones are emerging as primary devices. Opportunity:They are tie up with the positions of corporate it as an business goods. They are also improving the quality of front camera. So it is concluded that, Apple have valuable resources which help them to run enterprise effectively at global level. Apple strength has help them to achieve goals in limited time period. TASK 3 P3 Implementing Porter’s Five Forces model for Apple IPad Porter’s five forces model It is an model for measuring business competitiveness. It shows from economy of organisationtoderivethefiveforcesofmodelthatidentifycompetitiveintensityand attractiveness of electronic sector in the terms of profits. It is important tools for understanding 5
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about these forces of model which provide a competition shape within in this domain. It is useful in adjusting techniques that aid in competitive surroundings as well as also help in improving the level of profits. Additionally, structure is analysed within Apple organisation is undertaken to identify proper and better advantages of competitive sources(Azar, 2011). Organisation is continuously addressing their rivals as well as barging power of their customers which are most important external factor influence the company. In order to analyse the five poster forces of model of Apple industry which is given in detail below: (Source: Porter’s five forces model, 2018)Threat of substitute services and goods:It is a weak which affect the industry of Apple. It determine the strength of their substitute goods in attracting their high numbers of customers. In this case of Apple, it exert weak force which is based on external factors are : High substitutes availability having a moderate force and low substitute performance having a weak force(Bharadwaj and et. al., 2013). In this model, Apple do not require to prioritize the substitute treat within process of business such as product and marketing design as well as development.Threat of entry of new entrants:Experiences of Apple that is having a moderate forces of threat of fresh entrants. This element of model indicates the possibility as well as effect of new rivals entering within a marketplace. In this case of Apple, new entrants exert a force which is moderate as it is based on external factors are high needs of capital, high development of brand cost and capacity of potential new entrants. 6 Illustration1: Porter’s five forces model, 2018
Bargaining power of suppliers:It I having a weak force experience of Apple of bargaining with their suppliers. This elements which impact on suppliers which are imposing their demands. In this they are having a weak bargaining power based on the factors of external are higher numbers and overall supplier are having a weak force. Bargaining power of customers:In this having a power of bargaining of their customers are very strong which affect on the business of Apple. Elements of this model determine the influence of business. In the case of Apple, there is having a strong power of bargaining on the following external factors are small size of particular customers is having a weak force and low switching price is having a strong force. Porter’s Five Forces model for Apple iPad is mainly concentrating their attention on their competitors as well as having a customer bargaining power. Apple is applying this model within their industry in its external factors(Bucolo and Matthews, 2011). Therefore, giving higher efforts is having a strength position against rivals along with that they keep on attracting buyers to Apple goods. Advantages of applying this model is help in competing with their competitors and rivals as well as it aid in attracting higher numbers of customer within Apple industry. This five forces of model help in analysing external factors. Disadvantages of Five forces of models are also having sheds lights on which Apple industry does to make sure of despite leadership is having a negative impact in competitive landscape as well as they are by having low times. Their external factors also impact on Apple industry. In this they are having a weak force of bargaining. Apple iPad is using this method for making their organisation success as well as maintain their goodwill within the company. It will aid in attracting higher numbers of customer al9ong with that also help I competing a rivals within a marketplace(Klettner, Clarke and Boersma,2014). They are concentrating on Apple IPad as they are modifying their goods for competing with their substitutes. 7
TASK 4 P4Bowman’s strategy clock model Strategic planning is a kind of process that is used for defining strategy or directing them and also it assist company in making proper decision in regards to allocating resources for future strategies. Therefore, strategy includes processes through which company majorly focus on coordinating both formulation and implementation. Porter's generic strategies are incorporated by companies in order to get competitive advancement by lowering down cost as compared to rival organisation. Further it can be divided into two parts i.e. “Cost Focus” and “Differentiation focus”. Apple for their product IPad are using this strategy for doing comparison between their competitive companies so that they can fix an appropriate price for their products (Grover and Kohli, 2013). Therefore, the best model that company has adopted is Bowman's Strategy Clock Model that are explained below for having better understanding: Bowman's Strategy Clock Model: This model is highly used by most of the companies in order to designingand formulating marketing strategy which can be analysed for position in market area as compared to rival companies. Further this model has given three ways by which they company can give tough fight with their competitors and to provide customer's satisfaction.MainlyBowman'sStrategic Clock consist of eight strategic position that are mentioned below: Position 1: Low Price/ Low added Value:This sort of segment can be considered as an effective tool which is not been taken under in use by business organisation when it comes to competitive level. Another name of this approach is Bargain Basement. Organisations mostly do not wants to be at this position because competition stays at zero level. Position 2: Low Price:It has been analysed that this option is being taken under in use by organisations when there is less competition at workstation. Profit margins at this stage stays really very low where organisation keeps on looking into different aspects so that sales can get improved.
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Position 3: Hybrid:Under this stage, organisations do comes which carries less prices of products and services. At this phase, companies that are coming under carries a good reputation where organisation may face a little competition(Jocovic and et. al., 2014). Position 4: Differentiation:At this phase, companies that are carrying some different products where their factors stays totally different from their rivals. Position 5: Focused Differentiation:This consist to be the most essential element of this theory. In this organisations offers high perceived value products in against of high prices. This strategy is effective for those organizations whose buyers purchases goods and services that are based on perceived value alone. Position 6: Increased Price and Standard Product:Products price along with, their quality stays high where competition also gets enhanced. It has been analysed that, at this phase organisation mostly deals in different sections as well and rivalry stays high. Position 7: High Price/ Low Value:At this stage, it has been analysed that prices of products stays high but its value gets down which can be considered as a best suitable phase because this leads firm to generate revenue for a longer period of time. Position 8: Low Value/ Standard Price:Under this stage, it is being located that pursues this type of market strategy will definitely lose market share. If company has a low value product or services, the only way company will sell it is on price(Kalyani and Sahoo, 2011). CONCLUSION It has been concluded from this report that business strategy is useful in achieving the long term profitability of a company. It is required by each and every enterprise to develop its strategies on regular period of time so that targeted goals and objectives of business can be gained in an efficient and effective manner. In addition to this, for accomplishing such target, it is necessary for manager of a firm to give proper guidance and direction to employees so that they can understand roles and responsibilities of them. It would help in gaining high commitment and support of workers in success of business in a set period of time. But before developing policies and strategies it is necessary for employers also to make proper analyse of internal and external environment. Further this present report also discuss a wide range of concepts, models and theories as well as devise and interpret a strategic planning. 2
REFERENCES Books & Journals Ackermann, S. J. and Audretsch, D. B. eds., 2013.The economics of small firms: A European challenge(Vol. 11). Springer Science & Business Media. Annabi, H. and McGann, S. T., 2013. Social media as the missing link: Connecting communities of practice to business strategy.Journal of Organizational Computing and Electronic Commerce.23(1-2). pp.56-83. Auzair, S., 2011. The effect of business strategy and external environment on management control systems: a study of Malaysian hotels.International Journal of Business and Social Science.2(13). Azar, O. H., 2011. Relative thinking in consumer choice between differentiated goods and services and its implications for business strategy.Judgment and Decision Making.6(2). p.176. Bharadwaj, A. and et. al., 2013. Visions and voices on emerging challenges in digital business strategy. Bucolo, S. and Matthews, J. H., 2011. A conceptual model to link deep customer insights to both growth opportunities and organisational strategy in SME’s as part of a design led transformation journey.Design management toward a new Era of innovation. Grover,V.andKohli,R.,2013.REVEALINGYOURHAND:CAVEATSIN IMPLEMENTING DIGITAL BUSINESS STRATEGY.Mis Quarterly.37(2). Jocovic, S.V. and et. al., 2014. Modern business strategy Customer Relationship Management in the area of civil engineering. InApplied Mechanics and Materials(Vol. 678, pp. 644- 647). Trans Tech Publications. Kalyani, M. and Sahoo, M. P., 2011. Human resource strategy: A tool of managing change for organizational excellence.International Journal of Business and Management.6(8). p.280. Klettner, A., Clarke, T. and Boersma, M., 2014. The governance of corporate sustainability: Empirical insights into the development, leadership and implementation of responsible business strategy.Journal of Business Ethics.122(1). pp.145-165. Johnson, G., 2016.Exploring strategy: text and cases. Pearson Education. Porter,M.E.,2011.Competitiveadvantageofnations:creatingandsustainingsuperior performance(Vol. 2). Simon and Schuster. Scholes, M.S., 2015.Taxes and business strategy. Prentice Hall. Sumer, K. and Bayraktar, C. A., 2012. Business strategies and gaps in Porter's typology: a literature review.Journal of Management Research. 4(3). pp.100-119. Tavitiyaman, P., Qu, H. and Zhang, H.Q., 2011. The impact of industry force factors on resource competitive strategies and hotel performance.International Journal of Hospitality Management.30(3). pp.648-657. Williams,B.andFigueiredo,J.,2011,June.Strategyandtechnologymanagement:An innovation-leader case study. InTechnology Management Conference (ITMC), 2011 IEEE International(pp. 806-811). IEEE. 3