This article discusses the strategic planning of Apple Inc. and its impact on the company's success. It explores the strengths, weaknesses, opportunities, and threats faced by Apple in the technology industry. The article also highlights the company's focus on innovation and customer satisfaction.
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Running head:STRATEGIC PLANNING Strategic Planning of Apple Inc. Name of the Student: Name of University: Author Note
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1 STRATEGIC PLANNING Executive Summary The organizational management differ according to the needs of the organizational structure. Strategies are set in order to manage resources, operations and employees in an organization in order to strive towards success. An organization sets its own objectives in order to sustain the needs and shifting taste of the society. In this paper, we have discussed the strategic measures which adopted by Apple Inc. The study also helped in recognizing the areas which can be worked on, in order to gain more acceptance in the market. The company can focus on manufacturing products which suit the demands and desires of the customers. They may also concentrate on as curating products which are compatible with other software and hardware, whichisapopularcomplaintamongthecustomerswhileaddressingthedemographic preferences. These might prove to be effective in planning strategies for the company to make sustainable growth.
2 STRATEGIC PLANNING Table of Contents Introduction......................................................................................................................................2 Discussion........................................................................................................................................3 The PC Industry...........................................................................................................................4 Consumer Electronics and Software Industry.............................................................................5 SWOT Analysis...........................................................................................................................5 PESTLE Analysis........................................................................................................................8 Recommendation...........................................................................................................................11 Organizational structure.............................................................................................................12 Corporate structure....................................................................................................................13 Conclusion.....................................................................................................................................13 References......................................................................................................................................14
3 STRATEGIC PLANNING Introduction The leading companies assess their management strategies by analyzing their strategic planning according to the timeline of the company and its development. Simply analyzing the company’s resources and management with respect to the industry can provide an estimation of strengths and weaknesses it has. These evaluations are necessary for setting objectives which are to be executed in future. It is a less formal and continuous process for companies which are smaller in proportion. A meeting of the board which is responsible for planning and executing strategies,gathersanddiscussestheimportantaspects,fromwhichtheytakefunctional alternatives which can be effective for future progression. While its far more complex and elaborate for bigger and multinational companies. This report focuses on the strategic planning of Apple Inc. and different aspect of strategic management for the company. Apple Inc., which was previously known as Apple Computer, manufactures personal computers, software, servers and consumer electrics. The company was founded by Steve Wozniak and Steve Jobs in 1976, bearing the name Apple Computers.It also engages in distributing digital media content. The core products of Apple Inc. include iPhones, iPod, Macintosh computer line and iPads. They also have retail stores all across the globe. The company primarily focused on manufacturing personal computers, for over three decades which also led them to facing low market shares(Cusumano, Yoffie and Gawer 2019). The return of Steve Jobs, after a prolonged period, also welcomed newer philosophy of creating products which are easily recognizable by the customers, which was instilled through the production of Original iMac. With iPod Music Player the company saw newer heights ofsuccess, for which
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4 STRATEGIC PLANNING they were inspired to broaden their area of offerings with the launch of iTunes in 2003. Apple was acclaimed as the corporation which was most traded according to market capitalization in the world in 2015. The worldwide revenue collection of the company is ever increasing with a total amount of $156 billion in the year 2012. Discussion In the technology industry, though Apple is one of the most leading name, yet there are daunting competitors such as Amazon, Google, Microsoft, Samsung and so on. The computer is reputed for having unique product lines with premium pricing. However, it is witnessing a rise in competition within the computer and mobile industry for the growing demand(Allurwar, Nawale andPatel 2016). The upsurge in competition for the fast growth in investments by the companies in cloud computing is intensifying the market conditions for Apple. The competition of Apple varies in different categories with its biggest challengers. However, the company has emerged as a dominant brand in the industry with its holistic view of development and innovation towards creating products according to contemporary needs. An important factor which has been responsible for Apple’s success is its corporate culture. The success is much owed to the beliefs and values which is promoted in the culture towards building community standards(Payne 2017). There can be seen commitment and effort among the partners and employees alike, towards the organization. This acts as a reason behind their brand loyalty and achievements. Thus Apple gets placed much ahead of many of the competitor brands which also have great market presence and competitive revenue collection.
5 STRATEGIC PLANNING The PC Industry Apple started their business as a company with the name ‘Apple Computer’ and their primary focus was the Personal Computer industry. The company offered their Macintosh PCs initially in the market which was rapidly developing. After the release of their first product in the market, Apple soon emerged as the leading brand. However it also had to go through a downfall because Compaq and IBM were offering products at cheaper rates. This helped the other two companies gain better market shares as compared to apple. A survey which was conducted by Gartner Dataquest had statistics which revealed Hewlett Packard and Dell as the new leaders of the market in 2006. The companies had market shares of 17.4% and 13.9% respectively (Bakator and Petrović 2016). However, the key to success in the PC and technology industry is come up with newer inventions. There are many companies who have climbed the ladder in the PC industry by offering products at cheaper prices having newer inventions. Hence, this empowers the buyers with a lot of options to choose from. However, to curtail the bargaining power of the buyers, Apple has integrated hardware and software in the Personal Computers(Dolata 2017). They have also utilized this strategy in their mobile phone ranges. Apple continuesto follow this strategy which they had instrumented to lower the bargaining power of the customers with the rise of leading competitive brands. A strategy which Apple adapted to sustain the market conditions but was majorly critiqued was due to the execution of integrated software and hardware platforms. It is said that Apple could have gained a greater market share by having licensed its software like Microsoft (Farrell and Speh 2017).Nonetheless, it can also be evaluated as a measure by which Apple has profited as it has satisfied the customer base with innovative products and features. These products do not just have integrated hardware and software configuration, it also provides the
6 STRATEGIC PLANNING customer with high quality experiences( Jackson and Ahuja 2016). The premium products which the customers purchase have gathered acclamation of being worthy of the prices they have to pay for them. Thus, Apple also achieves the aspect of customer satisfaction which they highly regard as one of the primary goals. Consumer Electronics and Software Industry Apple is flourishing as a force in the Consumer Electronic market as these include the gadgets and equipment which are needed on a daily basis. There has been growing dependency on these gadgets as they have added ease and convenience to our lives. Products used for entertainment, communication and office productivity are manufactured by Apples with which they have created the demand and favorable conditions in the industry(Kanagal 2015). The industry has seen a transformational shift because of hard economic conditions. Apple has empowered the company with the better aspects of mobility and digitalization. It has enriched their business by realizing the need to revolutionize their technological developments. On the other hand, Apple has to compete with the leading brands who focus on the production of software solely. Microsoft and IBM has proved to be the leaders in the market. In order to compete with these leading companies whose expertise lies in software production, Apple will have to develop software high efficiency and innovation. In case of the phones, Apple with its own operating software, iOS, have faced competitive market for the growing preference for Android software instead of iOS. Thus, to sustain the SWOT Analysis Apple Inc. has utilized the strengths and opportunities to overcome the weaknesses and threats, which the market environment. Even after the strengths being more powering for Apple
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7 STRATEGIC PLANNING Inc., the threats are increasing because the industry is witnessing growth of demand as time is passing by. Strengths Apple has catered to its target consumers with products having innovative features and configurations even when they were integrated with software of their own. They developed a growing demand with the introduction of their first product, MacBook. Later also addressed the growing individual demands with their diverse product ranges of iPhone, iPad, iPad, iWatch. Apple is one of the names which comes at the top of the chart for their revenue collection and is regarded as the second largest manufacturing company of smart phones. The brand value was recorded to have estimated around $118.9 in 2015 (Palmatier and Sridhar 2017). Apart from these, the service and distribution of Apple is exemplary as it also provides support in their retail stores. Weaknesses Living up to the expectations and growing demand of the consumers, has been a challenge for Apple Inc. The customers always look for something new and updated in Apple products thus maintaining such standards while incorporating innovative features and technologies is burdensome for the company(Lockamy 2017). Incompatibility of Apple products with other software and accessories has been an issue since their inception and evolution. There are great limitations within the company because of interdependency on a few products. Thus, when there is a situation where one product or software fails, other products also get affected. Therefore, this can lead to a collective loss, if this is not corrected and optimized. Opportunities
8 STRATEGIC PLANNING There is a lot of scope for growth and technological advancement with respect to the expansion of other companies. Companies like Facebook, Google and Instagram are increasing their prospects in different ways. Apple proposed to launch Cars, which can turn out to be something bearing immense prospects(Palmatier and Sridhar 2017). With the progression of technology, we can always trust and expect Apple to take control of the market condition and introduction of more anticipated products. The company can also invest in expanding their business in countries seeing development and growth in GDP. Apple has enhanced their digital presence with the launch of iWatch and Apple TV. Digitalization can be addressed by bringing in products which will create more demand among customers and scope for them to enlarge their commerce. Threats Apple has enormous threats from the other competitive brands specializing on the same kinds of products which can cause limiting effects. This can lead to a reduced scope of expansion, performances and financial benefits.There is also a massive growth of imitation of Apple products which can hardly be distinguished from the authentic ones (Zhao, Calantone and Voorhees 2018),However, there should be fundamental measures to control threats by adding add distinct features to the products. In addition to these situations,laborcostrisesinmanycountriesmightaswellincreasethecostof manufacturing of the products. The company might face tough situations if the selling prices go up, as a result of the increase in cost price. SWOT Analysis of Apple Strengths Leader in the Market Weaknesses Incompatibility
9 STRATEGIC PLANNING Innovative Design and TechnologyCustomer Expectations Opportunities Advancement of Technology Increasing Market Presence Threats Imitation of Products Rise in the cost of labor PESTLE Analysis There are external factors linked which effect the business of the company. Strategic measures can be implemented to cope up with the external factors which can either be threats or opportunities. These would allow Apple to hold their position in the growing market despite competition and external factors which pose limitations. Political Factors The political factors which effect the business at large are the policies of government and political conditioning of a place particularly. The situation was getting worse for Apple in America as corporation taxation got higher due to the accumulation of large amount of cash. They are also intending to limit import from China, in order to promote manufacturing in America itself. Association of Apple with China has also been an issue for its expansion and operation in other countries like Japan and United States. Economic Factors The external factors which impact the business of a company has provided opportunities for Apple in most of the cases. The growth of developing countries in with rapid force often
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10 STRATEGIC PLANNING becomes too much to compete in, due to the increase in demand. Unemployment, Inflation, wage policies can be the factors effecting Apple’s business(Khan, Alam and Alam 2015). Apple has proved to cater to the needs of the customers with products having innovative features and configuration satiating the desires and demands. It is also very important that the country in which the expansion is intended to have economic stability and favorable policies for companies to- start their business. Hence, the varying currency rates becomes challenging for Apple, like US dollar create negative impacts on exchanges made with Asian countries like Pakistan, China and India. Social Factors The social factors which impact the companies vary in different countries. The societal condition and changing preferences effect the sale of products. The sentiments which cultivate preferences should be acknowledged by the companies to promote sales. Therefore, shifting taste and social changes also effect the sales of a company(Zhou and Gupta 2019). A company must know how to adapt according to the changing tastes of the people. Average population in the Asian countries does not prefer the premium product because of lifestyle factors. Apple is still quite an unfamiliar brand in Africa because of its underdeveloped economic structure. Therefore, Apple is more suitable a brand for developed countries and its consumers. Technological Factors Apple has witnessed great technological changes and shifts. It has also been in the midst of turmoil where it could have lost the market presence because of the other competitive brands in the market. The rise of different companies in the market poses great threat to
11 STRATEGIC PLANNING Apple as the buyers get provision of bargaining power(Tansim 2018). This affects Apple’s market presence. The growing demand and dependency on portable gadgets, particularly phones have reduced the popularity and utility of personal computers. Thus MacBook’s market has gone down while popularity of smart phones have increased. Google, one of the leading brands which poses competition to Apple and its products, have launched payment app. This has broadened perspectives of digital payment and exchange. Including such innovations and technological advancement would add edge to Apple’s market and product line. Apple creates limitations on their own products with the integration of hardware and software. However, availability and compatibility of Apple product will make it more accessible and acceptable to the customers. Legal Factors Regulations enforced by the government on companies can restrict their operation and can place the companies at huge disadvantage. It is reported that Apple is intending to broaden their prospect by emerging as a brand manufacturing automobiles(Piao and Kleiner 2015). This can increase the costs of litigation and insurance, as this is a sector which is regulated strictly. The increasing regulation on privacy can function as a force which limits as well as provides opportunities. The scenario varies in different counties. Apple has faced ample of criticism as well as fought long battles for their strict policy which regulates the third-party services for repairing. Companies also tend to face challenges legally for not providing services after selling their products, which shows dysfunction and flaws. These policies and practices of the company might not get accommodated by the government. In such case, legal challenges might arise. Environmental Factors
12 STRATEGIC PLANNING The disposal of electronic devices which are in their non-working conditions has been an issue. As the costs of disposal of products and parts are very high, Pollution effects the environment, for which China is witnessing a growing concern about the same(Ottman 2017). The climatic changes, which are a result of our own actions, might affect the transportation of their products and goods. One of the greatest concerns for the Chinese government and industry is the growing of pollution. Recycling their products can enable them with an efficient and wise outlook towards a better market and world. Apple is a country which is concerned about the changing climatic conditions due to environmental changes, thus it also announced the data centers and corporate offices are run by clean energy powers. Recommendation Apple can optimize its market presence andrevenue collection by following a few strategies. Low Cost Range:There is a growing preference for low budget products among customers. Apple can introduce products which are available at lower prices apart from their premium, ranges. This would lead to more demand and acceptance. Broad Distinction Strategy:Apple only caters to a few segments of the society. They can widen their area of focus rather than producing their products solely for professionals and beginners. The products will be more accessible and preferable by the customers if they include more user options. Market Penetration: Apple can get better access to the market in different parts of the world by authorizing sellers. This also allows it to achieve bigger share in the current competitive market.
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13 STRATEGIC PLANNING Market Development:Apple can prioritize market development as a strategic measure for growth. The competitive advantages can be utilized by making existing products available in the market. They can also sell products in different segments of market. Apple has been seen setting up stores in places where the product is not quite popular. They can rather opt for places where the market is developed and the brand is known. Product Development:The products which are manufactured by Apple Inc. can be modified according to the contemporary and cultural needs. Apple tends to sell limited kind of products. They can innovate and have diverse products to offer in the market to cater to a larger group of people, rather than just the people with privilege. Organizational structure The organizational structure of Apple is enriched with top notch excellence. This enables tomaintaintheirmarketpresenceadrevenuecollection(WeinsteinandWinston2016). Businesses do well when it is fused with coherence, determination, leadership and coherence. Apple has innovation and creativity contributing to its development and expansion. It also has a general reputation of combativeness. This might take shape of weakness if not addressed with enough importance. Corporate structure Apple stands out because of its corporate culture and human resources. The company has beenabletodevelopindustryleadershipbecauseofitsculturalempowermentwiththe organization. The preservation of secrecy and combativeness poses challenges as it limits interactions among the employees(Nieto-Rodriguez 2016). If Apple manages to optimize this aspect, it will also be able to accept and integrate the company and the market with their products.
14 STRATEGIC PLANNING Conclusion Apple has a great market presence and share, globally, as it grows as well as stands stable. The strong management takes regard and actions for competitive market and the constant need of evolution to sustain the demand of market. The strengths and weaknesses should be evaluated and acknowledged to yield to the best outcomes of the company. In order to compete with the leading brands, which have great market presence alongside Apple, it needs to recognize trends, changes, tastes and demographic preferences in order to enhance their business with inclusion of products which offers the best experiences to the customers. Apple also must acknowledge the opportunities and threats in the market and strategize accordingly to meet the expectations as well as fit into the context.
15 STRATEGIC PLANNING References Allurwar, N., Nawale, B. and Patel, S., 2016. Beacon for proximity target marketing.Int. J. Eng. Comput. Sci,15(5), pp.16359-16364. Bakator, M. and Petrović, N., 2016. Correlation between marketing strategy, product quality and promotion on the mobile devices market in Serbia.Journal of Engineering Management and Competitiveness (JEMC),6(2), pp.67-74. Cusumano, M.A., Yoffie, D.B. and Gawer, A., 2019.The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power. HarperCollins Publishers. Dolata,U.,2017.Apple,Amazon,Google,Facebook,Microsoft:Marketconcentration- competition-innovation strategies(No. 2017-01). Stuttgarter Beiträge zur Organisations-und Innovationsforschung, SOI Discussion Paper. Ferrell, O.C. and Speh, T.W., 2017.Marketing Strategy, Loose-Leaf Version. Cengage Learning. Jackson, G. and Ahuja, V., 2016. Dawn of the digital age and the evolution of the marketing mix.Journal of Direct, Data and Digital Marketing Practice,17(3), pp.170-186. Kanagal, N.B., 2015. Innovation and product innovation in marketing strategy.Journal of Management and marketing research,18(4). Khan, U.A., Alam, M.N. and Alam, S., 2015. A critical analysis of internal and external environmentofAppleInc.InternationalJournalofEconomics,Commerceand Management,3(6), pp.955-961.
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16 STRATEGIC PLANNING Lockamy III, A., 2017, July. An examination of external risk factors in Apple Inc.’s supply chain. InSupply Chain Forum: An International Journal(Vol. 18, No. 3, pp. 177-188). Taylor & Francis. Nieto-Rodriguez, A., 2016.The focused organization: how concentrating on a few key initiatives can dramatically improve strategy execution. Routledge. Ottman, J., 2017.The new rules of green marketing: Strategies, tools, and inspiration for sustainable branding. Routledge. Palmatier, R.W. and Sridhar, S., 2017.Marketing strategy: Based on first principles and data analytics. Macmillan International Higher Education. Payne, B., 2017. Brand Positioning and its Usefulness for Brand Management: the Case of Apple Inc.Newcastle business school student journal,1(1), pp.51-57. Piao, M. and Kleiner, B., 2015. Excellence in the Electronics Industry: The Comparison of the Organizational Culture among Apple Inc., Samsung Electronics and Google Inc.Conflict Resol Tansim, M., 2018. An Organizational Analysis on Apple.European Journal of Business and Management,10(11). Weinstein, A. and Winston, W., 2016.Defining your market: winning strategies for high-tech, industrial, and service firms. Routledge. Zhao, Y., Calantone, R.J. and Voorhees, C.M., 2018. Identity change vs. strategy change: the effects of rebranding announcements on stock returns.Journal of the Academy of Marketing Science,46(5), pp.795-812. Zhou, L. and Gupta, S.M., 2019. Marketing research and life cycle
17 STRATEGIC PLANNING pricing strategies for new and remanufactured products.Journal of Remanufacturing,9(1), pp.29-50.