Strategies of Improving Ethical Culture in Aussie Home Loans

STRATEGIES OF
IMPROVING ETHICAL
CULTURE IN AUSSIE HOME
LOANS

TABLE OF CONTENTS
■ 1.0 INTRODUCTION
■ 1.1 Company background
■ 2.0 learning organisation process
■ 2.1 Structure roles related to organisation learning
■ 2.2 Application for relevant LO models.
■ 3.0 Analysis of ethical issue
■ 4.0 Repeated ethical scandals
■ 5.0 Analysis of existing barriers to organizational learning at the Aussie home loans.
■ 6.0 Recommendation to Aussie home to become an ethical learning organization (Ethical training planning)
■ 6.1 Need analysis
■ 6.2 Designing ethical training plan
■ 6.3 Implementation
■ 6.4 Evaluation
■ 7.0 Corporate social responsibility programmer
■ 8.0 Conclusion
■ REFERENCES

1.0 INTRODUCTION
■ Ethical culture promotes ethical behaviour among the member of the enterprise. Hence,
the entity with strong culture has values and standards that needs to be clearly defined
and understood by their maximum number of members. Ethical culture within the
enterprise can be improved with the help of effective strategies and code of conducts.
■ The present report is based on the business activities of Aussie and it deals in Australian
retail financial services group.
■ Furthermore, Assignment will cover the strategies that aids to bring improvement in
ethical culture in Aussie home loans. Lastly, recommendation will be given on Aussie
home loans to become the ethical learning organisation.

1.1 Company background
■ Aussie is an Australian retail financial service group. Hence, its operation spanning all
mainland capital cities and major regional centres throughout the Australia.
■ It is private company and engaged in the services as home loans, Mortgage broking,
personal loans, credit cards and Insurance.
■ Therefore, this firm is having the unique approach to the home loans and allow them to
offer loan upwards of 3% cheaper than its competitors.
■ Hence, commonwealth bank has acquired 33% stake in Aussie.

2.0 LEARNING ORGANISATION
PROCESS
■ Learning is one of crucial phenomenon and it is important to business executive at the
worldwide level.
■ This is inclusive of CFOs, as they adapt to the disruptive change that is sweeping
through the corporate learning and development organisation.
■ Hence, it is process that defined as creating, retaining and transferring knowledge within
enterprise.
■ Therefore, the most common way to measure organisational learning is the learning
curve.

2.1 Structure roles related to organisation
learning
Organisation structure termed out as system that aids to explain hierarchy within an
enterprise. Hence, structure is need to be developed in order to establish enterprise
operates working. Thus, its defined in following manner as-
■ Functional- It is based on term that organise being divided up into the smaller groups
with particular task. Each department has manager and director who supervise the all
working within the enterprise.
■ Divisional- Larger enterprise that operates across the several horizontal objectives may
have the use of divisional structure. It is the structure that allows large autonomy among
the groups.