Organizational Behavior (OB) Assignment - City College and Enterprise car rental

ORGANIZATIONAL
BEHAVIOR

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1................................................................................................................................................1
1.2................................................................................................................................................2
1.3................................................................................................................................................2
TASK 2............................................................................................................................................3
2.1................................................................................................................................................3
2.2................................................................................................................................................4
2.3................................................................................................................................................5
3.1................................................................................................................................................5
3.2................................................................................................................................................6
3.3................................................................................................................................................6
4.1................................................................................................................................................7
4.3................................................................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Organizational behavior is linked with the way where people within the workplace
interact with each other and in turn operations within the workplace can be carried out
efficiently. Further, it directly highlights the staff members along with customers who take part
in the daily affairs of the organization. Further, it is necessarily required for every business to
assess and promote the need of organizational behavior within the workplace (DuBrin, 2013).
By knowing overall perception of individuals associated with the company it is possible to know
whether staff members are satisfied with the internal environment of organization or not. For
conducting the present study two companies have been chosen named City College and
Enterprise car rental where both the businesses defines need of OB to carry out overall
operations smoothly. Moreover, structure along with internal culture of both the businesses
differs from each other. Various tasks have been undertaken in the study which involves factors
influencing individual behavior at work, different organizational structure and culture,
application of different motivational theories etc.
TASK 1
1.1
Organizational culture and structure supports in managing key operations of the business
where no such major difference is present in between them. Further, structure of the business
states the constitutional body and culture defines the approach of handling staff members work.
Structure supports in knowing the responsibilities assigned to employees as per their capabilities.
In case of City college organization has adopted narrow structure where less number of
employees have been hired and in turn it becomes easy to carry out overall operations (Pinder,
2014). Enterprise has wide organizational structure as 75000 staff members has been employed
by company. Role culture has been employed by City college which highlights the roles assigned
to staff members and work is divided into departments such as human resource, administration
etc. On the other hand enterprise company has adopted task culture where staff members hold a
firm culture of team work. In order to understand about the concept of organizational culture
model proposed by Charles Handy is quite effective which highlights four types of culture
named power, task, person and role.
In power type of culture power remains in the hands of few only and they are allowed to
take decisions. In task culture teams are formed to accomplish major goals, person culture is
1

associated with valuing employees and role one takes place when employees are given roles as
per their specialization (Wagner and Hollenbeck, 2014). Further, both City college and
Enterprise consider elements of Edgar Schein Eceberg model as important which involves
artefacts and symbols, espoused values and basic underlying assumptions. Artefacts highlights
surface of city college and Enterprise where visible elements are logos, architecture, processes
etc. Moreover, espoused values is linked with values and rules of conduct and underlying
assumptions are deeply embedded in the organizational culture.
1.2
Organizational structure and culture is directly linked with each other and they are
regarded to be the backbone of the firm where operations are affected. Further, it highlights the
range of strategies employed by organization so that growth opportunities can be grabbed easily.
City college is having flat structure along with role culture which works towards
accomplishment of some major goals and in turn strict approach is being present for completing
all the activities (Perkins and Muondo, 2013). Further, employees of the organization works
together so as to enhance efficiency of the company where maximum amount of mistakes are
reduced up to the extent. This directly leads to accomplishment of major goals and in turn targets
can be accomplished. Enterprise company has strong belief for employees where valuable
approach is present for customers.
Task culture has been employed within the workplace where each and every team is
formed in order to accomplish the major tasks. In such type of culture individuals with common
interest comes together to form a team. So, the overall combination of organizational structure
and culture provides base to the business where long term objectives can be accomplished easily.
It enhances motivation level of employees where they take active participation in the business
affairs (Abualrub and Alghamdi, 2012.). Appropriate adoption of structure along with culture has
assisted City College and enterprise to focus on their actual performance. So, with the help of
this it can be stated that employing proper structure and culture is must for every business
operating in the market.
1.3
Different factors are being present which influences individual behavior within the
workplace and it is necessarily required for business to consider such factors. One of the most
crucial factors is structure and culture of company where structure of City College and enterprise
2